Great cars. Great service. - MylexusIS
This is my second time leasing an IS 350 Lexus from Motorworld Lexus. I was beyond pleased with my first 3 year lease and never considered going any where else. I walked into the dealership one Saturday and was immediately greeted by Aldo. He took the time to show me and test drive a Lexus SUV since I was debating on getting that versus another car. Aldo was very easy to talk to and very knowledgeable about all of the vehicles. He was NEVER pushy nor did he ever make me feel like he just wanted a quick sale. I left the dealership feeling comfortable that I had all the information I needed to make an informed decision. Aldo followed up with me a week or two later and again was not pushy or pressuring me into a sale. I ended up back at the dealership not long after and am now in my second Lexus which I absolutely am in love with. I can't say enough about their service over the last 3 years, they really make it as easy as possible. And the transition into a new lease after 3 years was seamless thanks to Aldo!
Top Reviewed Specialists At This Dealership
Sales and Leasing Product and Delivery Specialist
Buying a new 350 RXLexus - Bohen, l
My husband and I are very happy to continue our relationship with Wilke Lexus . Blaine Foreman has always offered us the most personalized service . He has been extremely courteous and helpful in our selection of a new RX. We look forward to continuing this great relationship with Wilkie Lexud.
Sales and Leasing Consultant
Internet Sales Assistant Manager
Driving My First Lexus! - PamPusey
From the moment I walked into the dealership I was greeted with a friendly welcome and excellent customer service. The dealership was impeccable and the knowledge of staff was amazing. When Garrett did an overview of my new car he was extremely helpful. I look forward to doing business there again!
New Car Manager
Great Job!!!! - Seascape
This time at Thompson Lexus, I dealt with the salesman, David Hill, as well as his manager, Marc, As always this dealership is by far the best and the people are terrific.... knowlegeable and friendly. It is a pleasure to go there. I have been going to this dealership since 2004 and frankly I have a hard time going to other dealerships as they cannot meet the standards of Thompson Lexus!
David was a terrific salesman! He is low key as well as very knowledgeable and accomodating and he tries to guide you to the car that you want and that will meet your needs.
I also have to commend other employees as well.... Marc, the manager. He was great and easy too work with. Michael was also very helpful when I leased the car.
I need to give kudos to the service department !!!! Thru the years they have been great! And, I have to to give special recognition to the one who has always been the best and there for me.. ...Jillian!!!!
Managing an emergency repair - Barbara Becker
Between Christmas and New Year, I was traveling from North Carolina to visit family in Harrisburg and on the way heard a sudden noise which got worse and worse. Finally arriving in Harrisburg I called the dealership. They took me in within a few hours, diagnosed the problem, repaired it on the spot, kindly offered drinks and snacks in the lounge, kept me informed, washed and vacuumed my vehicle, and sent me happily on my way NO CHARGE!!!!!! I guess we can all call that great service with a smile. Thanks to the service team!!!!!
Best sales team around - Justin531
I recently bought a used car here and I could not have asked for a better experience. These guys are as honest as it gets when It comes down to sales. They informed me about all the issues that were wrong with the vehicle before I even took a look at it, which was outstanding. If you are looking for a great new or used car buying experience look no further than here. These guys are unbelievably good. Ask for Gary Koch if you head over there great guy very nice and helpful!
Fantastic experience - UDMjake
The dealership was amazing! Chris helped my mother and I trade in both our Land Rovers for a new pair of Lexus cars! He was very helpful and super polite. Everyone at the dealership had a great attitude and wanted to be helpful if need be. I would recommend this place to anyone looking for a great car and even better service and employees!
Certified used lexus - Charles Jeffress
I purchased a 2015 es350 on 11/18/2017. Vehicle was not cleaned before delivery. Vehicle did not get attention in the service department. Headlight burnt out, power mirrors stopped working , programming issues with the electronic devices. Was told at delivery that vehicle had to return to address issues with paint and wheels. They sold me an unprepared vehicle which is unacceptable.
Service - Marc5523
Lexus of Lehigh Valley is the best dealership I have ever purchased a vehicle from. The sales process with Drew Lowe was extremely smooth and the service is just as outstanding. I will be purchasing more vehicles from this dealership in the future.