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We are extremely happy with Motoworld Lexus. We were... - Jodi
We are extremely happy with Motoworld Lexus. We were treated with both courtesy and professionalism. Special thanks to Israel Tavarez for going above and beyond.
Top Reviewed Specialists At This Dealership
Sales and Leasing Product and Delivery Specialist
The whole experience was great ! - Kim
Jeremy was fantastic to work with. Very knowledgeable about the vehicles and took the time to understand what i really needed in terms of options. And then was very patient as i tried to decide which NX to choose. He went the extra mile in calling my insurance company the next day and even retrieved something I left in my trade
New Car Manager
Exceptional experience - Bob Tate
This is my 3rd Lexus and 6th Toyota vehicles. Never had the best experience like this time with Raj Chhetri and his team at Lexus. Very informative, very knowledgeable, positive can-do. And Joe in service is constantly providing the best service every time I visited in the past and still follows time to time.
Excellent service and professionalism - Schatzp
I just returned home after picking up my new 2019 Lexus. I was able to turn in my leased car three months early with no penalty in order to release a new car. Collin McDonald who I work with was outstanding in finding me the exact car that I wanted. His professionalism and knowledge help to put me into the car of my dreams. I definitely will return there in three years to release a new car.
Bait and switch BEWARE ☠️☠️☠️☠️ Made appt drive a hour... - Gossmerjr2
Bait and switch BEWARE ☠️☠️☠️☠️ Made appt drive a hour and 45 min to find out they sold car and now tried to sell me something else
Quoted a price then charged over $100 more and did not... - jbebjb
Quoted a price then charged over $100 more and did not attempt to honor original quote, and when I received a text if asked if I was satisfied and I replied no they ignored me.
Criss from services must hate his job, he is giving this... - Oscarmarmolejos
Criss from services must hate his job, he is giving this dealer a bad reputation. I have called 6 times in 2 weeks asking for a question before I take it there and get charged an hourly for nothing and he keeps telling me he'll call me back and no call back yet
Buying a car can be exhausting but if you are dealing... - fdc2021
Buying a car can be exhausting but if you are dealing with someone who is professional, knowledgeable and customer oriented, the car buying experience can be truly wonderful. Buying our 2021 Lexus ES350 from Peter Chan of Doylestown Lexus was delightful and a stress free experience. Peter is exceptional in his service, knowledge and responsiveness. Peter found the car we wanted and delivered it to Philadelphia for us. It was a pleasure working with Peter. If you are in the market for a Lexus, I highly recommend you consider Thompson Lexus of Doylestown. I strongly recommend that you contact Peter Chan. It was well worth the 1.5 hr drive from Northern NJ.
Managing an emergency repair - Barbara Becker
Between Christmas and New Year, I was traveling from North Carolina to visit family in Harrisburg and on the way heard a sudden noise which got worse and worse. Finally arriving in Harrisburg I called the dealership. They took me in within a few hours, diagnosed the problem, repaired it on the spot, kindly offered drinks and snacks in the lounge, kept me informed, washed and vacuumed my vehicle, and sent me happily on my way NO CHARGE!!!!!! I guess we can all call that great service with a smile. Thanks to the service team!!!!!