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Super easy new lease purchase - sberger16
Israel made our lease trade in super easy. We told him exactly what we wanted in terms of vehicle style and price and he delivered.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Sales and Leasing Product and Delivery Specialist
why I bought 5 Lexus cars - capt. Jack
Trung Tran is a very good reason to choose Wilkie as a dealer. Trung is the kind of sales person who goes out of his way to be helpful to customers in ways they do not even know, For example Trung came in on his regular day off just to meet with me even though there was no real reason to believe that it would end in a car sale. But he did come in and never said anything about it and I didn't find out until a random conversation after a 2 hour visit. Trung knows his product line inside out and emphasizes that he will do what it takes to educate the customer on how to use the new car even if it requires multiple visits to do it - and without complaint! If you are shopping for a Lexus you would be very wise to ask for Trung Tran as your consultant.
Internet Sales Assistant Manager
Friendly, personalized service - Deb B
Friendly and knowledgeable staff. Craig was easily available by phone for questions and very accommodating. He came in on his evening off to finalize the sale!
New Car Manager
Managing an emergency repair - Barbara Becker
Between Christmas and New Year, I was traveling from North Carolina to visit family in Harrisburg and on the way heard a sudden noise which got worse and worse. Finally arriving in Harrisburg I called the dealership. They took me in within a few hours, diagnosed the problem, repaired it on the spot, kindly offered drinks and snacks in the lounge, kept me informed, washed and vacuumed my vehicle, and sent me happily on my way NO CHARGE!!!!!! I guess we can all call that great service with a smile. Thanks to the service team!!!!!
Best sales team around - Justin531
I recently bought a used car here and I could not have asked for a better experience. These guys are as honest as it gets when It comes down to sales. They informed me about all the issues that were wrong with the vehicle before I even took a look at it, which was outstanding. If you are looking for a great new or used car buying experience look no further than here. These guys are unbelievably good. Ask for Gary Koch if you head over there great guy very nice and helpful!
Excellent service and professionalism - Schatzp
I just returned home after picking up my new 2019 Lexus. I was able to turn in my leased car three months early with no penalty in order to release a new car. Collin McDonald who I work with was outstanding in finding me the exact car that I wanted. His professionalism and knowledge help to put me into the car of my dreams. I definitely will return there in three years to release a new car.
They Don't Like Recalls - shaffercfp
Make it easier to schedule a recall appointment.
I called four times today. The first three times I was transferred to a dead line. the 4th time wasn't so great either. I tried to schedule an appointment for a recall. Thompson seems to not give much priority to servicing recalls. The first appointment is three weeks out. Ridiculous!
Exceptional experience - Bob Tate
This is my 3rd Lexus and 6th Toyota vehicles. Never had the best experience like this time with Raj Chhetri and his team at Lexus. Very informative, very knowledgeable, positive can-do. And Joe in service is constantly providing the best service every time I visited in the past and still follows time to time.
Great deal - billo
I've been to quite a few dealerships in my lifetime, but this has been the best one by far. No nonsense approach to vehicle sale everything is straightforward and no gimmicks or pressure, sorry I didn't deal with LOLV previously. Thanks to Yanni and James Johnson for great job. Love the 2019 RX350 F Sport.