1,562 Pennsylvania Used Car Dealers

My buying buying experience was excellent!! They went... - Christy4249

My buying buying experience was excellent!! They went above and beyond to help me get the car and payments I could afford!! Thank you so much!!

Not much good to say about my purchase of a $36,000 used - Richard Robins

Not much good to say about my purchase of a $36,000 used 2024 Ram 1500 Classic on Saturday December 13th. I showed up later on that Saturday interested in buying a new truck. The salesman, Ian was super aggressive, running across Route 11 to get me a minute after pulling in the lot. He works out a truck for me to test drive, during the test drive noticed the steering wheel was far off-center. I mention it and he tells me he'll have it aligned at no cost at their location. He's in a huge rush to get me gone because of some after work party. We get all the papers signed, and he rushes me to move my stuff from my car to my truck. He immediately takes my car away and I never saw him again. I noticed before even pulling out of the parking lot that the rim had a huge gouge/ dent right on the lip of the wheel, like it was curbed very hard. I called him immediately and of course he was already gone. He answers my phone call and suggests I should use my wheel package and have it repaired. Few days go by and I'm back for my alignment. While there I go across the street to find him or anybody that can help me. Two nice women helped me because Ian wasnt there. These women told me the finance manager offered to repair it for me and I thought all was good, but I was told I still need to talk Ian and that if he doesnt call me by noon the following day that I need to call him. So I call Ian and he tells me whatever I want to hear to get me off the phone. Told him I'd like to have it fixed between December 26th and January 1st. It is now the 26th and I have not heard anything and he has not responded to my text. I got my truck back and still the steering wheel was still crooked and off center (they actually implied it was road crown, just for some odd reason every road im on my steering wheel is crooked) Ian did mention during the test drive that some of the mechanics are incompetent and we laughed about it. I have since gave the truck a good look over, which is my fault for not going more indepth before sale. My brakes have felt spongy and need to be pumped to get harder and work properly. This caused me to check the brake fluid which was pretty dark. Today the 26th I paid to have an outside shop do an alignment and flush/bleed my brakes and surprise everything is better than it was. Kinda of disappointing that according to the Carfax they had this truck since October, have their own service department, and clearly never serviced it. Maybe they slapped a November inspection sticker on it and cleaned the interior. I would like my wheel fixed as I paid to fix these other things on my own, which should have been done before sale. I just kinda expect when I go to a larger dealership that sells new cars that everything would be serviced and ready to go on their used cars. I was wrong and it's on me. I don't know about the rest, but this is your stereotypical car salesman. Even though he gave me his business card and told me his cell is on there and that I can call anytime, he never wants to respond. I was told this would be covered and I shouldn't have to go to such great lengths to make contact to get this fixed. As hes selling me my truck hes trying to get a sale out of my girlfriend too, insisting on showing her brand new Kias after finding out she had just paid off her previous loan. The way this was handled won't get you more business, even though she was super interested in that Kia. He actually referred to them as a "real dealership" when telling him I was at smaller lots. This "real dealership" also put 2 new tires on the front that dont match the backs. The biggest vehicle purchase I ever made and mistakenly it happened to be at this dealer. Never trust a car salesman. I should have looked that thing over up and down. All this instead of either repairing or replacing with 150- 200$ used rim. Now you get a bad review and also lose out on the sale of a new Kia. I would not recommend buying a used car here

DO NOT BUY HERE. - JD.Park

DO NOT BUY HERE. Sold a dangerous, fraudulent car that suffered a near-fatal failure. my mother bought a vehicle from this dealership two months ago. The staff explicitly admitted the car had pre-existing safety hazards—specifically the left inner/outer tie rods and failing brakes—and told her she had to pay extra money to fix them and inspection. They also completely hid a major prior crash, which I discovered because the aftermarket hood does not sit or latch safely.Despite regular maintenance (including checking and adding oil a week ago), the car suffered a catastrophic explosion while my mother was driving on I-80E right after the bridge right before the george n. craig travel plaza. The engine threw a rod, blew open the back of the motor, and completely SEVERED THE BRAKE LINES on the highway. She barely avoided a fatal crash at 74 years old no less and was left stranded at a highway rest stop with a destroyed engine and no brakes.When I reached out for help to safely retrieve her belongings and resolve this nightmare, the General Manager completely ignored my emergency messages and left us stranded.This dealership knowingly sells dangerous, un-inspected vehicles and hides prior accident histories and slips the fraudulent carfax out of the folder they give you so you cant prove it I am currently filing official auto fraud complaints with the State Attorney General and the DMV Licensing Division. Save your life and your money go ANYWHERE else. Help spread the word for everyones safety!

Sales person Rachel was very nice and friendly. - latorres1414

Sales person Rachel was very nice and friendly. Over all had a good buying experience

Terrible experience. - Rosie

Terrible experience. They were friendly and accommodating but when we started talking numbers, they were misleading in the discounts, manipulating the MSRP to make it look like there was a deeper discount. When I reviewed the numbers after double checking the VIN at home and called them on it, they gave me a bogus excuse of the MSRP was updated "the next day." I felt they were deliberately trying to obfuscate. I dealt with another dealership and it was 180 experience. Don't come here!

They are rather rude at this particular dealership and - Mgann324

They are rather rude at this particular dealership and incredibly unhelpful. Would not recommend anyone to shop here.

Joe was a wonderful salesman to do business with, I... - JosephDemich

Joe was a wonderful salesman to do business with, I couldn't have asked for a better experience.

Bought our second car from this dealer Very happy with - eriongusho

Bought our second car from this dealer Very happy with service and quality of the cars

The service manager was is a joke and has no business - Asutto87

The service manager was is a joke and has no business being a manager. Poor attitude and thinks it’s ok to throw stuff at customers and yell in front of babies. Absolutely horrible

I was confirmed to buy car by internet after one hour - alycehigginson

I was confirmed to buy car by internet after one hour trip it was sold!

Dealer sales price is not the real price of the cars they - Mrrtigger99

Dealer sales price is not the real price of the cars they post that the price if you qualify for all the incentives. If it sales sales price that should be the price before and incentives because not everyone get those and to get them all would be extremely hard. Salesman I talked to was very rude when I bought this up and I don’t deal with dealerships like that the internet price should be a price that everyone would pay if they walked into the dealership to purchase new car.

From the moment we walked in we our experience could not... - Kellynye

From the moment we walked in we our experience could not have been better! We were greeted warmly and treated like valued customers. The team listened to us, answered all of our questions and gave us some options that fit what we were looking for. The manager CJ Landis allowed us to take our time testing a vehicle that we were interested in and was honest and upfront with us about that vehicle. It was in excellent condition but, being preowned, it had a few minor things he informed us about. Steve Miler assisted us with our trade in and our paperwork went smoothly and quickly. Months later we still couldn't be happier with our purchase and they made it an enjoyable experience. I highly recomment Star Pontiac!

Very pleased with purchase and very pleased with sales - karen_01

Very pleased with purchase and very pleased with sales person. Geoffery "Tank" was very professional yet very down to earth. As was Andrew the sales manager. Would highly recommend this dealership. Thank you guys for the experience.

I had a great experience dealing with ciocca . - holdenr672

I had a great experience dealing with ciocca . My salesman, Rob Mentzer was a great help . He took the time to talk to me and helped me find the best deal . I would recommend talking to Rob if you are looking for a vehicle. Thank you!

Helpful, concise, straightforward. - mattl9891

Helpful, concise, straightforward. Answered all of our questions adequately. Couldn't be happier. Would buy from again. Thanks Cameron!

Jay provided excellent customer service. - CARLAMCC

Jay provided excellent customer service. The turnaround was very quick. Whenever I come, the service is always top-tier.

We own 2 Hyundai and service at Dave Hallman has been... - DAVIDB1714

We own 2 Hyundai and service at Dave Hallman has been excellent. The service department is always very accommodating. I would definitely recommend them for service.

Very disappointing place. - irenerubus

Very disappointing place. They replaced my rotors and brakes 2 years ago, and said they needed replacement again? My car is stored in a garage and generally, my brakes never needed replacement for 60000 or more miles. Costly need and I honestly do not trust if this job was done properly 2 years ago. I also waited 1 hour for them to even look at my car, as I waited over 2 hours, as a full room of customers came and went, as I was the last one there. And… I had a scheduled appointment and arrived on time… even 15 min prior. Problems discussed with them and zero comments back.

I had one of the worst experiences at this location i've - nanna2002

I had one of the worst experiences at this location i've ever had - not only at a car dealership but with a "professional" in general. The way I was spoken to, including "you don't come here to test drive, you come here when you know what you want" and "if you want to look at ___, go up the street and look, if you want ____ go to their lot and look, not here" and yelling across the showroom to embarrass me about what type of car I wanted to look into shouting "can you believe this girl wants to buy a ____". I knew what cars I wanted to test drive and I drove through the lot first to see if they were at that location, but was told no. It was inappropriate, among many other things, and needless to say I will not be returning when I find what I want.

The employees are very proffecianal. - No19

The employees are very proffecianal. We weren't in the dealership any longer that we had to and they gave us all the information that we needed to make our decision. With no pressure. We went there to just test drive the car. We couldn't pass up the great deal for such a high quality car. Thank You.

Bob Flick and Steve Amabile were incredible! - dejmlj

Bob Flick and Steve Amabile were incredible! This is our one year anniversary with the Atlas, and we are so thankful to Bob & Steve for helping us. They brought the car to us, we did all of the paperwork at home, the service was simply 100%. Thanks, guys!!

Let's start here. - Andrew

Let's start here. Amazing pre owned low mile clean carfax fresh serviced new tired Quattroporte. An outstanding salesman Michael. Great service manager Jason. And an amazing manager Jim Kiesel. The buying experience was easy. Finance and paperwork easier. And ease of purchase painless. The vehicle had a fresh oil change and new tires and inspection. Now. I asked for a lot of service to be performed to pick up the perfect car. It was all done excellently and there were no complaints about doing any work. Michael and Jason always got back to me and answered any questions. They unveiled the vehicle under a cover and left us with Maserati clothing and key chains and more. Clean dealership. NO pressure. Highest caliber persons I have dealt with. They will not try and force anything on you and their service is tremendous. Yes. Italian sports cars take time and parts take time and we both worked through the process. But in the end. I am an owner of the most beautiful high end vehicle I have ever owned and have a place locally to service it and return for future purchases. Hats off to all of the sales, staff, personnel, service, finance, and Manager. Love the car. And I will be back. Don't go to NJ. DONT GO TO CHADDSFORD. Call Michael. He is the last salesperson you will need. Period. Thanks again MOMTL for welcoming me now to the Maserati family. Kudos!!!!

Emmitt was our main man we dealt with and he was so - Mona

Emmitt was our main man we dealt with and he was so friendly and helpful. He was honest and not pushy. I really didn't even feel like I was buying a car. Thank you Emmitt

Montrose is the best… No pressure sales… They take care - noclat62

Montrose is the best… No pressure sales… They take care of their customers… I just had my vehicle repaired at Montrose collision. Perfect from start to finish. Employees went over and above To make sure I was taken care of… Highly recommend.

Dealing with DJ Logue was the best experience we ever - Pete T.

Dealing with DJ Logue was the best experience we ever had! He is very friendly and knowledgeable. We will be back if we ever need another vehicle!

Took over 2 weeks to get my second key for my new truck. - matthewmoderski

Took over 2 weeks to get my second key for my new truck. The. When we got our jeep the lady in finance ran my wife and my credit even tho I was the only one who signed to get a credit check. We had an appointment to see the jeep took them over 2 hours to get the jeep from Hermitage only 45 mins away. Then they had to deliver it to our house bc something they should of done the day before. I took my truck to get the second key programmed and had CEL. They said would take over 2 hours to just scan it. The. This all happened within a month span. Wish I could say I had a worse experience at a car dealer but this tops the chart for worse ever. Not they are dragging their feet to pay of my trade in.

He works hard to advocate for our offer. - icguts

He works hard to advocate for our offer. He provides insight on best buying options, features and financing. He's thorough and is very patient with consumers like me who wanted to know all the ins and outs of the 2024 Tucson hybrid that he sold to us. He's friendly and what we appreciated most is that if he was unsure of an answer to our question he would verify it with his manager. He knows how to beat his competition. If you are in the market for a car and want the absolute best price find Atif at Freysinger! He won't steer you wrong

We have bought our last 3 cars from Bud's we just love - Bobbie

We have bought our last 3 cars from Bud's we just love the selection and the staff are the best, very friendly and go the extra mile for you. We're going out this week to look at a bigger SUV.

Sold me a piece of junk. - HarryH

Sold me a piece of junk. Its been in the garage countless times. Everytime they so call fix it tgey say its someting else and a week later same exact problem. If you hate someone then srnd them to Jeff Dembrosio of Oxford Pa

Staff was friendly and easy to work with. - tgalpin0204

Staff was friendly and easy to work with. Car prices were low and better than national chain dealerships. The buying experience was positive and low pressure. Overall they made it easy to find the car I was looking for and delivered it very professionally.