New sale - Dotsangel4310
Great experience! Elaine went over everything in detail!! She was very knowledgeable and helpful. Highly recommend seeing her. Took less time than at most dealerships
Top Reviewed Specialists At This Dealership
Internet Sales & Leasing Professional
General Sales Manager
Sales & Leasing Professional
Purchase a new vehicle. - Gregg
This Dealership is very friendly and customer oriented. The manager and sales force wants to please you and help you get in the vehicle of your choice. Mike Smith was very knowledgeable and helpful.
Fantastic buying experience - Dswiftsc
This was the best buying experience we had in years. From first contact online to Larry Allen our salesman walking us through the car and taking us for a test drive answering every question we had to making the final deal to Frank in finance taking care of us everything went smooth and we couldn't be happier we choose Hudson Nissan to buy from and will gladly buy from them again
Internet Sales Consultant
Internet Sales Director
Great experience - Cindy
It was a pleasure doing business with Mr. Mendoza. He was professional, friendly and took care of my purchase without a hitch! Thank you for making it a good experience.
Antonio Grant review! - DottieD
He was very pleasant, professional, and knowledgeable! I enjoyed my experience and would highly recommend this dealership to other customers, and ask for Antonio Grant!
Excellent experience. - Marc
We were searching for a Nissan Rogue and found the perfect one at Crown. Our Saleman Maurice was very helpful, friendly, and most of all not pushy. The sales team was also very helpful and fair. With not much need for negotiation we left with the vehicle we wanted at the price we wanted. It was a very good experience. The only minor criticism we had was that it took a while to see the financial office but that was only because they were really busy.
outstanding customer service - dchattersley
Brandon Brown, Brooke English, and Ben Dameron were outstanding professionals dedicated to serving their customers. The 2018 Altima I purchased, is the second vehicle bought from Coastal Nissan. I don't need to look anywhere else.
Regards, Don Hattersley
great service - peytonsMeMe
I gave this dealership a 5 star rating! The staff is very nice and helpful, especially. Angela Littlejohn Rice! She went above and beyond to help me find and get the car I wanted....I was picky... I wanted something that was good on gas and low mileage. That's exactly what I got here at Benson Nissan. I recommend anyone who is looking for a good car and great customer service, go to them and see Angela Littlejohn Rice...she great!
Excelente servicio - Mudito82
Hoy es un día especial después de conocer tres personas grandiosas al ayudarme a conseguir la troca que quería tres personas dedicadas a su trabajo a hacer los sueños realidad les doy las gracias por este día por su ayuda y dedicación por ayudar ala gente cuando nadie mas lo hace por la perceverancia que tienen para Para hacer los sueños realidad gracias Thely,Melissa,bylli and Bernard
Amazing experience!! - Cory.Beard
My wife and I came here after driving 4 hours frome Havelock NC and being let down by a used salesman in the same area. We let them know our budget and within no time they came up with a car that fit perfectly with what we were looking for cheaper than what we were previously going to pay. The salesman Will was an absolute pleasure, amd I recommend anyone to go see them.
Very divert and professional crew, for everyone. - angel cruz
Willing to help anyone, money and credit are not the only deciding factors, so visit and see for yourself.
Hope the service center is the same.
Time will tell and so will I. Keeping it honest.
NEVER buying another NISSAN!! - Leahbeth1608
I just purchased my 2015 Nissan Sentra in November. In February, the passenger airbag sensor was not working. We took it to Auto Pros (where we purchased the vehicle) and they suggested we take it to a Nissan dealership, because they didn't have the part handy to fix the problem. We took our vehicle to this Nissan dealership, and they charged us $100 just to look at the car, and another $300 to fix the sensor. There had been a 'OCS Customer Service Initiative' for this specific problem, and when I contacted corporate about why I was charged when it should've been covered, they told me they weren't going to pay for it. I had to use my rent money to cover this unnecessary expense on a vehicle I purchased in the hopes that it wouldn't need any major work since it's a 2015. I will NEVER buy another Nissan again! I wish I could go back and choose any other brand. The more I research problems with Nissan, the more upset I get. Seems like Nissan is just a cheap brand that ends up costing its customers loads of money for malfunctions that aren't their fault!
Disappointed - 007
My experience purchasing a pre-owned vehicle from this dealership was the worst car buying experience I have had in 45 years. I would recommend looking elsewhere.
Excellent customer service and they go the extra mile - Beachbummb
I purchased a vehicle from this dealership a year and a half ago. The salesman Vitaly was excellent and knowledgable. The entire buying experience was easy and comfortable. I ended up selling the vehicle back to them and they paid me top dollar. I handed them the title and they filled out a few forms and I was presented with a check from Marcus. I wasn't even asked to buy a car form them, they just purchased my car. This was an easy exchange, and. I will be back again. I was even given a ride home. Thanks!
Terrible Management Verging on Fraudulent - Lela
This score is for the dealership management; not service or Salesperson Chakia. I returned a leased Pathfinder and purchased a new one in August as part of a Nissan promotion. They completely messed up the lease return and did not honor the negotiated sales deal. Harrelson did not send my old car back to Nissan until I found out that my credit took a hit for 2 missed lease payments. I spent a couple hours at the dealership to find /process my vehicle and had to personally send a letter to Nissan. When you buy a $45,000 vehicle and the dealership screws up, you would expect that $200 would be worth a loyal customer.
Bait and switch! - Sosad
My cousin found on line Black 2017 Nissan Frontier Pro 4x for $29,000 he went there on April 17 he loved it the salesman told him he could have it for $23,000.My cousin got the salesman card he wrote his name Make Model mileage and price $23,000 gave it to him. My cousin. has a disability he was so excited about the truck. He called me told me how good they were. I helped him get the insurance so he went on Saturday. April 21 to get the loan they feel out all information gave him his payment amount which was so high he turned ask the saleman how much are you charging me he said$29,000! He told no that's not what you told me He got so hurt because he could not afford that high amount. Then this is where he made fun of him he ask him over and over "WHAT Do You Want With A 4 WHEEL DRIVE TRUCK!!! You Need a 2wheel drive then he told him I made a mistake. I wrote down the wrong price. You can't have it for that price. You were looking at the 2 wheel drive truck. That is a lie he needed a 4 wheel drive. My cousin called me all upset about what they did. I told him it called bait and switch to get him to pay a higher amount! I thought about it the rest of weekend. I am so mad so I called the manager on Monday Anothony Richie I told him what happened I told him my cousin came there to buy a truck they switched prices I told him he has a card with the salesman name Malek Hamze it has 2017 Nissan Frontier Pro 4 x mileage N3205A $23,000 I ask him I could send it to him he said no! He said the Saleman said he was looking at the 2 wheel drive and he wrote the wrong price. I told him ihe did not he only look at the black truck Because he needed the 4wheel drive.is called "Bait and Switch! He then told me a lie he said he was with the salesman when he told my cousin he made a mistake! I told him he uses numbers all day long there is no way he made a big mist like that then he made fun of me he said he was going to go tell him not to make no more mistakes. Then out of the blue I guess I will never know why he wanted to know was my cousin the one that drove the beat up truck!!!!!!He also said they were nothing he could do. He told me he would call me back after he talked to the saleman!! He never did! All I can say becareful because the take advantage of disable people make fun of customers and they "Bait and Switch prices"! Think they did him so wrong!!!!
Service - Dissatisfied
I always take my car back to Nissan on St. Andrews rd. to always do my maintenance and what ever the car needs. There is where I also purchased the car from. So I have experienced 3 times or more, where I take my car there for a service, and I always have to end up bringing it back because of something they didn't complete, or something else went wrong with the car. I am the type of customer that always pay, and I don't mind paying to keep my car in good running condition. There for I expect good service to be provided, and I have not been getting it. I could go into specific details and explain what exactly happen, but I decide not to. The service dept. and the mechanics definitely need evaluating to improve on what they are doing.
Thieves - Jpfilm88
I had a lease with Nissan with 9 payments Togo. I called Benson Nissan on the 23rd of December to see if I could trade my car in to buy another one. Once I got there the lady that was helping me over the phone couldn't help me because she was busy. I finally got another salesman to help. The first deal they brought me was a BIG NO! Financing $24,000 for a Nissan Sentra. So I was about to walk and go home until the brought me a new 2016 Nissan Ailtma. It was beautiful and I loved the car after driving it. Once the paperwork was presented to me that they were going to pay my lease off and I was going to be financing $23000 out the door, I agreeded to that. I repeatedly asked the sales lady over and over: my lease is over right? She said yes! I asked the finance manger as well and he said yes! I was told my payment would be around $386 and the only thing I owned now was the new financing on the new car and my lease with Nissan was over. Well today 01/13/16 I get a bill in the mail stating I owe Nissan over $3000 for the rest of my lease. The bill of sale that was presented to me doesn't look anything like I signed. They tricked me and manipulated me into thinking they paid my lease off which they didn't. I have called the dealer twice now and texted my sales lady and they won't return my calls and all they keep saying is they will call me back. Nogthing!!! Benson Nissan are lying dirty crooks! Be careful!
Very unhappy,stressed,and unsatisfied customer. - NoelMc
I've encountered the most exhausting,stressful,emotional,and time consuming car purchasing experience before in my life time.This was definitey a waste of time.My husband and I went into the dealership on the 13th of Feb to purchase a car.We were approved and made a down payment of 500.00.We were given the keys after signing the contract along with all of the paper work.The next day we brought proof of address and cash for a check we had written for the down payment.From what we were told we had our new car.On the 20th of Feb someone called me from the dealership yelling at me stated" Bring our car back"They did this to me twice.The second time my sales person said that everything was straightened out with the proof of income.And they were waiting on me to pick my car back up.After returning it to them on the 21st of Feb.So I picked it back up on the 22 of Feb.He reassured me that everything was good to go.And to go ahead and add my insurance.So I left the dealership with my car.Feb 24,18 I got another call from them after purchasing item's for and gasing up this vehicle."Hello" "Ms.McDow" "You need to bring our car back" "What do you mean?" "Bring our car back?"I thought everything was straightneed out"."No things aren't straightned out"I was in shock and very upset at this point.My neighbors and I had fallen in love with this car.They put me through this a second time.This is so wrong and embarrassing.A business should be more professional.We signed a contract.They caused me to add insurance to a vehicle that I no longer have.And they refuse to send my insurance company what they need to put in a request for my money to be returned to me.My money is all tied up in this car.I'm also waiting for my deposit.I'm stressed about this whole situation.And all the Manager said is that the sales man was confused.He made a mistake.No apology.Is this how you treat your customers?
In South Carolina
Bob Richards Nissan