great - Rt
I loved dealing with Ms Elaine. She was very helpful I. Getting it where it needed to be. And she was super nice to deal with. She did everything she could to get the price where needed to be!!
Top Reviewed Specialists At This Dealership
Internet Sales & Leasing Professional
Certified Nissan Sales Consultant
General Sales Manager
CPO Titan purchase - Titan1
Overall great experience, can’t wait to complete delivery and hit the road!
I’m happy with my deal!
Hoping to enjoy for a few years!!!
Owner Loyalty Manager/Sales Professional
Better than I expected!!! - skeasler3
My salesman was Larry. He made my buying process easy and before I knew it we were walking out with our keys to our new car. I was very impressed! Thank you Larry and all of the employees as Hudson Nissan!
Internet Sales Consultant
Internet Sales Director
Great Dealership with great Salesman - Bishopdel77
I had a wonderful experience with my salesman that waited on us. He was patient and know just what to say at all times. I would recommend this dealership to everyone I talk with.
Great Experience - MRichards
I was very pleased with the professionalism and expertise displayed by this dealership. Max was very helpful and made sure I was kept in the loop and knew what was going on. I highly recommend going here if you’re in the market for a new car.
Excellent Experience - Geri
Timothy Glenn was great to work with. He answered all my questions and made buying my car painless. He was willing to contact a partner dealer to get the exact car I wanted and got it here quickly. I also worked with Rob Schwab for financing. The two of them made the entire experience fantastic.
A Joke - Sherrelle
If you are looking to buy a used car, go elsewhere. Nothing but issues from day one. Management is clueless. Unprofessional and not willing to stand behind their product.
great service - peytonsMeMe
I gave this dealership a 5 star rating! The staff is very nice and helpful, especially. Angela Littlejohn Rice! She went above and beyond to help me find and get the car I wanted....I was picky... I wanted something that was good on gas and low mileage. That's exactly what I got here at Benson Nissan. I recommend anyone who is looking for a good car and great customer service, go to them and see Angela Littlejohn Rice...she great!
Disappointed - Yukon
I initiated sale due to interest in used car at dealership. Unfortunately my salesman was not experienced or very interested. I felt that he could care less if I bought the vehicle or not. Even though I made an appt to see the vehicle he had no idea where it was when I arrived, he knew no important facts about it when I asked. I felt like the managers should not even allow this guy to talk to buyers. The second appt that I set up he was late to work therefore again I knew he could care less. Hoping I would get help from a more knowledgeable salesperson, I continued to have him later in the day. Something that told me a lot was that I had to drive to my bank to pick up the check they would not wait for over night mailing. To get even worse I’m to take the vehicle I just bought which had NO GAS at all. Since I don’t know how far I can get I had to immediately get gas!! That was a new one on a car purchase. There is no owners manual in vehicle and I do not know anything about it. I honestly felt that I was not valued as a customer and should have walked away on the first visit. If I could have known how it would have all ended I would never have bought from them. The managers all let me down by not intervening especially when he was not there for a set appointment.
Three other managers introduced themselves but did not give me a business card so I do not have names
Nissan dream truck - Stevem
Angel is a great guy he listens to what you're telling him and then he works his magic to get you a great deal on your dream car.If you need a new or used car you really ought. To come to Grainger Nissan and let Angel work his magic for you you'll be glad you did.
NEVER buying another NISSAN!! - Leahbeth1608
I just purchased my 2015 Nissan Sentra in November. In February, the passenger airbag sensor was not working. We took it to Auto Pros (where we purchased the vehicle) and they suggested we take it to a Nissan dealership, because they didn't have the part handy to fix the problem. We took our vehicle to this Nissan dealership, and they charged us $100 just to look at the car, and another $300 to fix the sensor. There had been a 'OCS Customer Service Initiative' for this specific problem, and when I contacted corporate about why I was charged when it should've been covered, they told me they weren't going to pay for it. I had to use my rent money to cover this unnecessary expense on a vehicle I purchased in the hopes that it wouldn't need any major work since it's a 2015. I will NEVER buy another Nissan again! I wish I could go back and choose any other brand. The more I research problems with Nissan, the more upset I get. Seems like Nissan is just a cheap brand that ends up costing its customers loads of money for malfunctions that aren't their fault!
To tell the truth, - Biglies
I would never be in debt,to this
Dealership, again.for the five star Nissan Florence SC please drop 4 and 1/2 stars.paper,humm I shall not tell a lie.if you can,them well good luck with that one. Getting to the truth.they should just be open on Sunday,.
We're is my tags?????????????
Answer ,I shall tell the truth.
insulted - dennis
This dealership didn't want to be 'inconvenienced' with our 10 year old trade in, offering only 350.00 dollars. xxxx, Beach Auto gave me 2500.00 on a a 16 year old trade because they want to sell their cars. I also took my my 350zx here to have a new clutch put in and it wasn't done right, I had constant clutch issues afterwards. These are a bunch of smooth talking nice guys that deserve to be among the least trusted profession.
Disappointed - 007
My experience purchasing a pre-owned vehicle from this dealership was the worst car buying experience I have had in 45 years. I would recommend looking elsewhere.
Terrible Management Verging on Fraudulent - Lela
This score is for the dealership management; not service or Salesperson Chakia. I returned a leased Pathfinder and purchased a new one in August as part of a Nissan promotion. They completely messed up the lease return and did not honor the negotiated sales deal. Harrelson did not send my old car back to Nissan until I found out that my credit took a hit for 2 missed lease payments. I spent a couple hours at the dealership to find /process my vehicle and had to personally send a letter to Nissan. When you buy a $45,000 vehicle and the dealership screws up, you would expect that $200 would be worth a loyal customer.
Worst customer service. - Will
I found a vehicle online in the morning and used the chat program to verify it was still available. I was told its on the lot and I scheduled a test drive for when I got out of work. Before going I called and talked to a salesman who reassured me it was on the lot. I did all this because I live over an hour from this dealership. I told the salesman I was on my way. When arriving I asked for the person who I spoke with on the phone and he then told me that the vehicle I wanted was not there. That his manager had taken it to an auction that morning. This dealership's sales staff wasted 2 hour of my time and didn’t even apologize for it.
Don’t do business with liars!
Service - Dissatisfied
I always take my car back to Nissan on St. Andrews rd. to always do my maintenance and what ever the car needs. There is where I also purchased the car from. So I have experienced 3 times or more, where I take my car there for a service, and I always have to end up bringing it back because of something they didn't complete, or something else went wrong with the car. I am the type of customer that always pay, and I don't mind paying to keep my car in good running condition. There for I expect good service to be provided, and I have not been getting it. I could go into specific details and explain what exactly happen, but I decide not to. The service dept. and the mechanics definitely need evaluating to improve on what they are doing.
Thieves - Jpfilm88
I had a lease with Nissan with 9 payments Togo. I called Benson Nissan on the 23rd of December to see if I could trade my car in to buy another one. Once I got there the lady that was helping me over the phone couldn't help me because she was busy. I finally got another salesman to help. The first deal they brought me was a BIG NO! Financing $24,000 for a Nissan Sentra. So I was about to walk and go home until the brought me a new 2016 Nissan Ailtma. It was beautiful and I loved the car after driving it. Once the paperwork was presented to me that they were going to pay my lease off and I was going to be financing $23000 out the door, I agreeded to that. I repeatedly asked the sales lady over and over: my lease is over right? She said yes! I asked the finance manger as well and he said yes! I was told my payment would be around $386 and the only thing I owned now was the new financing on the new car and my lease with Nissan was over. Well today 01/13/16 I get a bill in the mail stating I owe Nissan over $3000 for the rest of my lease. The bill of sale that was presented to me doesn't look anything like I signed. They tricked me and manipulated me into thinking they paid my lease off which they didn't. I have called the dealer twice now and texted my sales lady and they won't return my calls and all they keep saying is they will call me back. Nogthing!!! Benson Nissan are lying dirty crooks! Be careful!
Unethical - Unprofessional - Crooked - kmal7712
The by far - most unethical, unprofessional, most crooked place I have ever dealt with in my life. Like so many, after signing papers, etc. and promising to deliver a car - that xxxx car never came! At 5:00 pm on a Friday when, once again, the car was to be delivered in the morning - they reneged on the deal - denied I signed any papers! You see, we first bought a Maxima with 1,200 miles on it - found out it had been hit and there was no warranty on it by Nissan! They denied knowing that which I don't believe because they would have had to have seen the replaced battery - going to help us with another car - yeah right! If there was a 0 rating I would give them -0! After driving 3 hours each way - losing pay for the day - driving home at night - and believing 3 different times our car was being delivered - they are full of whatever! The GM is a horrible manager! Extremely unprofessional in his manners, profession and attire. GLAD WE DIDN'T END UP DEALING WITH THEM BECAUSE WITHIN HOURS OF THAT PHONE CALL WE HAD OUR BRAND NEW CAR AT AN AMAZING DEAL FROM A PROFESSIONAL DEALER IN NC!!! DON'T WASTE YOUR TIME ON THESE PEOPLE! What a shame to represent Nissan like that!
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