Always the best customer service and wait accommodation. - Rowleyteam
Wonderful place for service and wait accommodations. Met at my car, exchange was prompt. I recommend my family and friends to Honda for friendly service and experience.
Top Reviewed Specialists At This Dealership
New Car Sales
Sales and Leasing
"The Best" - mscannon
I am a 100% disabled veteran. I received a grant from the Veterans Administration to assist with the purchase of a vehicle, so I could have adaptive controls installed to safely drive, After several dealerships declined to work with the grant, I spoke to Rodney Bethune who agreed to help me. After going to the dealership with my wife and discussing the process, Rodney said he would do all he could to assist a veteran. Rodney introduced me to Julia Trese who showed us several different vehicles and their features, Although it took nearly six months for the dealership to receive the grant funds, Julia and Rodney stayed with me until the sale was completed. I can't thank them enough. They are both caring and professional in their work. And we love the 2019 Pilot.
Always EXCELLENT service - Camilla
Every time I come for service of my car my service advisors are very helpful and they have EXCELLENT Customer service. Great people work there.
Kevin Coffman - aw1949
Airport Honda was great to deal with on purchasing my new car. However, Kevin Coffin, the salesman, was awesome. He took time to listen to my wants and my needs. He was genuinely concerned about me and the things I felt essential in the new-to-me car. When I went to the dealership, I was going to look. But with Kevin's help and understanding, I bought a car. He had excellent knowledge of the vehicle, showed me all the bells and whistles, and drove me a short time so I could observe from the passenger's seat as he explained more about the car. Then, he put me in the driver's seat. I was a nervous wreck but he assured me I was doing great and I felt at ease immediately and truly enjoyed our test drive. The process was so easy and I could not be more satisfied with my experience. Kevin came highly recommended to me by a close friend. She bragged about her interaction with Kevin and wanted me to have the same. She was so right about Kevin. I, too, would highly recommend him to anyone desiring to purchase a car. Thanks to my friend, Airport Honda, and especially to Kevin I have a new-to-me car to enjoy! Thanks Kevin Coffman!!!!!!!
Sales and Leasing Consultant
Recall item - firstname.lastname@example.org
I have always had an excellent experience with this dealership from buying my car to services performed. I am not sure of names of service managers but all have been helpful.
Used Car Sales
Marketing & Business Development Director
Service Experience - Tony P
My service agent, Tyler, did an excellent job. He welcomed me upon arrival, paid attention to my needs and gave me an estimated time for completion. When the work was done, Tyler summoned me to get my vehicle.
Excellent Clint was very knowledgeable and friendly - Amy1235
I’ve dealt with Honda Morristown for a very long time. Always had good service, and friendly staff. Clint was very helpful with finding the car that I wanted. He was very patient.
Awesome Experience - Ronnie
Was a very pleasant experience and the staff were helpful and knowledgeable. Would buy again from and definitely recommend this dealership to my family and friends.
Smooth Buying Experience - ShayneIvy
Both my Sales Associate Adam Ezell and Eric Dyer were extremely helpful and nice and got me into the car I wanted. They also gave me a deal on my trade in it that really made the whole transaction work for me. Highly recommend this dealership.
Great caring and service - Retired Soldier
I worked with Shawn Allen what a wonderful sales person. He took time and showed us ratings for particular vehicles, listened to our wants and needs and then showed us the vehicles that met our wants and needs. He then followed up with a call to see how the vehicle (F150 pickup) worked for us and whether the vehicle we purchased met our needs. A true caring individual not your usual salesperson.
Fast and friendly service - Tater
Amazingly fast and efficient service. Will definitely be back to have my other cars serviced as well. Very friendly employees took care of my issues in a timely matter. Love this dealership
This is a review on SEAN FAILS - Ankit Bharucha
My name is Alex. I dealt with Oscar at first he is such amazing and very welcoming service person to deal with. But when I came back to pick up my car Oscar Agulara was off that day and I had to deal with this extremely rude person whose name is SEAN FAILS. He was not professional nor he was welcoming. I like Autonation west Knoxville and I bought my vehicle from them. Their customer service is exceptional but I came across Sean Fails and he was just being smart. I’m not satisfied with the way he treated me. He was being very hateful towards me!
Dillon Flowers is the one to go to! - Dewesfamily
I can not express enough gratitude and admiration for the Salesman Dillon Flowers. He was absolutely a delight and pleasure to deal with. His knowledge and courtesy was above and beyond! He answered every question and concern with detail and confidence. He made everything so easy and such a peaceful breeze. Go to Dillon with your car needs!!!
THIS IS A REPUTABLE COMPANY .
Excellent Service Advisor - Sgrossmann
Jonathan Wright in service was outstanding at helping us get in and out quickly. A problem developed on my wife’s Odyssey just as she was leaving for an out of town trip to see her mother. Fortunately, Jonathan was able to get us in and out that day without really any delays- much appreciated!
Easiest car buying experience ever !! - Tarra
Jeff Wardlow is the reason I chose a Honda. I looked at several dealerships and he was the nicest most relatable sales person I have ever delt with. I would definitely recommend Victory Honda and Jeff Wardlow to anyone looking for another vehicle !! Thank you!
Shockingly Unprofessional - Colly1
The manager of the Crest Honda in Nashville, and the service manager, treated my family with the utmost disrespect. It is hard to understand, since we own an aging Honda and could have soon been in the market for a new one (but we will never purchase one again). Avoid this place at all costs. Unethical, unprofessional. Plus service is twice what it costs at the much better Music City Honda.
Light replacement $700+. Really??? - Kate
I went in today for replacement of the LED light strip that runs under the left headlight of my 2014 Honda Accord. Seemed like a simple service order to me, so imagine my surprise when the service rep came back to me 10 minutes later to tell me that the cost would be $700+. I was so shocked that I can't remember the exact figure, but it was just this side of $800!!! I responded with "You've got to be kidding" and drove out with him telling me he was sorry it couldn't be better news! Really???
Tried to buy a used car and guess what....awful expirience - ILEN2003
Their banks sucks...just for rich people and a really wealthy credit....dont go and try 3 hard inquiries in my credit for no reason with less credit than that i got cars in paramus honda in jersey. i am now to far but i think ill go for them even i have to drive bunch of miles. BILL GATON HONDA IN BRISTOL TENNESSE SUCKS GUYS DONT GO THERE,OR YOU WASTE YOUR TIME.
This is my third Honda lease. The first lease was from... - jcavitch
This is my third Honda lease. The first lease was from Honda Wolfchase. Though, a good vehicle, I have found that nothing compares to the knowledge, and customer service provided at AutoNation Honda Mendenhall. My second Honda lease started at Wolfchase Honda, but I was disgusted by the arrogance and lack of customer care that I was provided at Wolfchase. I knew without a doubt that if I took the deal being offered, I was to be extremely ripped off. The salesperson was disrespectful and I said that I would like to first look at Dobbs. I never returned and now this is my second lease with Dobbs Honda, now AutoNation Honda Mendenhall. Upon walking in, I was immediately greeted by the front receptionist, a very warm woman who tried to determine who to call for so as to best take care of my needs. Shannon Bartlett happened to walk to the front and though in the middle of something, he immediately tended to my needs, determining what it was I was looking for. He then introduced me to Jeremy Hibbler and Billy who, in addition to Shannon, and in different ways made this experience wonderful.
Jeremy Hibbler, apparently relatively new, was both warm upon introduction as well as extremely knowledgeable. He patiently took me around the car lot and made a huge effort to find the the car that was the best fit for me. What I especially appreciated was his sincerity and concern to do the job right. He answered my questions as they came up, and if unaware of the answer, he knew where to obtain the answer. He has since called to check up on me, and if I need anything whatsoever.
Right to the end of the sale, I was taken aback by each of these individuals' efforts to make my experience smooth and even exciting. I recommend AutoNation Honda over Wolfchase any day, and even further I recommend visiting with either Shannon Bartlett, Jeremy Hibbler or Billy as the customer service I received was outstanding, the car I purchased incredibly safe and reliable.
I have purchased a brand new S2000 MY04 this february. I... - dhoulzet
I have purchased a brand new S2000 MY04 this february. I have taken the car for two alignments. First was because they need to replace an A-arm that was bad. When I got my car back the steering wheel on it aimed 3-4 inches to the left in order to go straight. This was a lack of detail and service, they fixed it right away when I turned around but affected my days schedule. The Second time was yesterday, I took my car for an alignment and they kept the car all day from 9am, when they started working on the car and it was ready by 4pm. The steering wheel was again off line. Does anyone car to drive the car or check to see if the steering wheel is straigt. What kind of training or incompetence are servicing our cars? What is next? No brakes... I am leaving on a trip with my car and I am looking at an offline steering wheel. Is this the service I should expect for an S2000? What is going on Honda???
Honda of Murfreesboro