3,971 Texas CODA Service Centers
They respect the quality assurance of their products and - dbotoro
They respect the quality assurance of their products and services... all satisfied with the last services of Mr Jason Murphy.
They had Exceptional service and clear communication. - Lmhalk
They had Exceptional service and clear communication. Made the process super simple from start to finish.
Top Reviewed Service Specialists At This Dealership
Service Manager
Parts Manager
MiKayla, Hunter and Alan have been so helpful. - blessingsandpeace64
MiKayla, Hunter and Alan have been so helpful. And…The service team is awesome! I had been having my FJ serviced there since moving in the area 4 years ago so when I purchased a new Land Cruiser I bought from Shottenkirk Toyota because of the great service I had consistently received! The 4 years prior.
SERVICE RETENTION COORDINATOR
SERVICE ADVISOR
Communication was fantastic. - devinekc
Communication was fantastic. Use of shuttle van was very appreciated. Customer service was customer friendly.
Service Advisor
Sales Consultant
Name drop moment Terri, Authur, and David M all are the - mendenhall40rachel
Name drop moment Terri, Authur, and David M all are the best. I’ve been to this dealership at least 8 times in the past year for various reasons! I’ve always felt like the staff in the facility respected me and appreciated my patronism as a customer! I can tell from my last couple of visits they are making positive changes by hiring more techs! I think not only will I continue my service needs here! My next purchase may very well happen at this dealership! Town East Ford! Truly represents the Ford BRAND!
Customer Relations Manager
I had an oil change tire rotation done today plus had my - charlottecolvin
I had an oil change tire rotation done today plus had my tire sensor replaced. With the oil change, they forgot to change the next date for my oil change and did not check the tire pressure on the tires. One tire had 44 pounds of pressure on it, the others had 33 and 34.
The auto group did everything they could to make us happy - drahcirag77
The auto group did everything they could to make us happy and to correct the issues with the car. I have no complaints and only praise.
Ford Service Advisor
Service Porter
GM Service Advisor
Comfortable waiting area. - relaps2
Comfortable waiting area. Quiet place to read a good book. Service completed in a little over an hour. Everything professional and good to go. Thanks, Bob Lapsley
I went for a routine oil change and it was not to long of - KRISTIE_AVALOS
I went for a routine oil change and it was not to long of a wait
Assistant Parts Manager
Autonation is an awesome repair shop. - Colliereasley
Autonation is an awesome repair shop.They get the job done. Thanks to the great and wonderful staff. Keep doing what you do. Ms. Mary Easley. Have A Blessed and Wonderful Day.
The service was great, everything was done on time and I - gary
The service was great, everything was done on time and I am very happy with the job. Everything was above my expectations.
The service advisor David Venezuela is the - Mark
The service advisor David Venezuela is the personification of Excellence in achieving superb customer satisfaction he will go above and beyond the Call of Duty to meet customers needs I highly recommend that he is nominated for employee of the year or service advisor of the year meritors pay increase job promotion and a 6-week paid Cruise because he always goes above and beyond the Call of Duty to meet customers needs and performs his duties with diligence and tenacity
Professional courteous service was done in a timely - SISSYLABARGE
Professional courteous service was done in a timely manner. That is why I choose to go here instead of Peter Chevrolet, where the service is horrible, and just prefer Dickinson Chevrolet, even to the Buick dealership in Kilgore
Guest Concierge & A/P
Rick Nguyen delivered great customer service today. - msmith
Rick Nguyen delivered great customer service today. Best service I have received from this department in on long time. Rick was friendly, thorough and efficient. Cannot beat that. 5+++ stars for Rick.
Shane Smith, service writer, is the best, he gets me in - TR
Shane Smith, service writer, is the best, he gets me in and out at times I was told. The job is always done right, vehicle returned washed and ready to go, thank you Brinson Ford. Everyone I’ve come in contact with has been very professional and helpful.
Service Director
They are very good and very friendly They are on top of - daughertydebra62
They are very good and very friendly They are on top of things when something is wrong with your car
Parts Specialist
I took my vehicle to get its State Inspection check. - Maria
I took my vehicle to get its State Inspection check. Mr. David Collins, the service advisor, did an excellent job of getting it done. Thank you.
The whole experience was excellent. - jgonthier013
The whole experience was excellent. The workers were professional and courteous. I would go back.
Excellent Service every time I have had my auto service - jordanf
Excellent Service every time I have had my auto service since 2014 and this is the reason why I continue to support this dealership
Randall was great at keeping me updated. - CGarcia111
Randall was great at keeping me updated. The only thing that needs to be improved was how long it took to get an oil change and tires rotated.
Service Drive Manager
Services were good. - Haswanth
Services were good. But they are not providing loaner vehicles if you drop off your vehicle for major repairs
Service has been moving faster than in the past everyone - lrthomas817
Service has been moving faster than in the past everyone seems to be attentive assertive and willing to help the customers.
The Service Dept. - orlandojimmy
The Service Dept. was great. Robert the Service writer got me in and out in a quick and professional manner.
I was very pleased with the purchase of the truck . - WJGERSTNER
I was very pleased with the purchase of the truck . Would suggest this Dealership friends .
Chevy Service Director
Very pleased with the results for both cars . - bushjanetj
Very pleased with the results for both cars .Thanks for helping us out with all our needs
Experience at dealership is always friendly and try to be - THOMOPO
Experience at dealership is always friendly and try to be accommodating Try to do their best to help their customers
Service
Courteous employees. - cpruitt8
Courteous employees. Clean facilities. No waiting if you have an appointment. Very good mechanics who did great maintenance.
Came in on an appt to change oil. - Gary.tanksley
Came in on an appt to change oil. Guys jumped right on it was done in about 30 minutes
Service Tech
Michael Teschner has been my go-to service person since - prkranz
Michael Teschner has been my go-to service person since purchasing our Jaguar in 2021. He has been very friendly and easy to work with while helping to solve my battery charging problem. He is willing to listen and suggest things that might help. I even look forward to seeing him each time I visit and chatting about our common interests and cars in general.
Excellent service. - miguelcoronado
Excellent service. Receptionist was polite, the service using video was an excellent add to decline or request additional service via smart phone. Loved it! No pressure from anyone to make decisions. Thank you very much for the improvements made.
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