2,644 Texas Used Car Dealers

Everything went fairly smoothly with the purchase of my - JC

Everything went fairly smoothly with the purchase of my vehicle. The sales associates were informative and professional. They addressed the questions & concerns that I had. The only issue was the tire pressure lights that were on when I took possession. They should have corrected this (reset the TPM). I had to go to Discount Tire twice to get it reset. They did tell me to bring the car back to check this, but DT was closer to where I lived. This was a minor issue, so I still gave 5 stars. Overall, the vehicle was in excellent condition and I love the car.

I recently had the pleasure of purchasing a 2023 Toyota - jhabsdsha

I recently had the pleasure of purchasing a 2023 Toyota GR86 from Houston Southwest, and it was a genuinely delightful experience. My interactions with Rudy were highly informative, and he made sure to go through all the details of the vehicle, ensuring I felt comfortable with my choice. The atmosphere was incredibly welcoming, which really helped in making a decision without feeling rushed. Rudy’s expertise and the friendly staff made a lasting impression on me. Anyone looking for a new car should definitely consider visiting Houston Southwest; the customer care there is simply exceptional.

Too many visits and after this last visit to service - MOMSDABOM48

Too many visits and after this last visit to service center, technician said it was repairable..

Excellent service provided and takes good care of car and - villarroelrm

Excellent service provided and takes good care of car and customer. Over and beyond of expectations.

Our sales rep was great at showing all the great aspects - louisaqntn

Our sales rep was great at showing all the great aspects of the car we choose!

I received excellent one on one attention when we came in - alisia_j_taylor

I received excellent one on one attention when we came in to purchase our vehicle and when we came in to pick it up.

The auto shop is amazing! - Fmejia203

The auto shop is amazing! The people are great and they provide great customer service!

The service department is absolutely the worst. - Chris

The service department is absolutely the worst. They never pick up. They don't return you calls even after you've called a million times to check on your vehicle. They make every excuse in the book. What's even worse, if you're a woman, they talk to you like your an idiot. This is the last time I will bring my vehicle here. I even tried to contact the manager of the service department and have yet to hear from him. It sucks when you pay so much for a vehicle to have it sit in a garage until they can look it at for up to 2 weeks.

Nice, clean and easy to work with . - Kelly.wyatt

Nice, clean and easy to work with . Lots of salesman willing to help out.. lots of car to choose from.

Service department needs training. - joebarragan

Service department needs training. Unethical. They need new management. Ford is a great product. Go to any other but this location.

The dealership is very open and clean. - Phillip Leffel

The dealership is very open and clean. There is a wonderful waiting area if you're getting service done and they also offer a ride service.

The sales team, Finance team and the Service team are the - jpd149

The sales team, Finance team and the Service team are the best I have ever dealt with. They are all very professional and accommodating. I have purchased three vehicles from this dealership. The teams in place now are the only ones I will give my business to. They treat you like family. And the main thing, they don't mess you around. Thank you Ram Country Mineral Wells.

My salesman, Ivan, was awesome, as was the dealer for my - GinnyEmeraldLuna

My salesman, Ivan, was awesome, as was the dealer for my purchase of a new 2025 Nissan Kicks SR AWD in beautiful Arctic Ice Blue from Viva Nissan in El Paso, TX. Ivan is the very best salesman I have ever dealt with in my over the 50 years of new car buying, and the purchase of my 5th Nissan, and 2d Kicks. Viva Nissan gave me a discounted price from the MSRP price, online through the Navy Federal Credit Union’s “True Car” program and stuck to it. Ivan didn’t add a bunch of extra charges beyond the MSRP that I didn’t want, like the other dealers did. I had previously received a non discounted price from a different dealer through the Nissan Buy@Home program, but the dealer would not honor the price. He added over $2,000 in charges, ignored the Nissan deal, and would not use the cheaper sales tax for where I live. Ivan is an excellent and caring salesman who cut through all the negotiation tactics and games that other dealers use. He made it possible for me to do everything online or over the phone. Then, he drove about 65 miles one way and delivered the car to me at my home. I highly recommend Viva Nissan and would love to buy another car from them with Ivan as the salesman. He is fantastic, the best ever!

If you are a customer, you are rated on importance. - karri.kn

If you are a customer, you are rated on importance. If you are an employee, you already have one leg out the door! You can do everything for Jon Galland and you are just a number to him......replaceable, even if you make a mistake because of the UNCOMPINSATED things you do for him, and mistake you may or may not make,....you are "FIRED"! as a previous employee you are nothing more than replaceable, if you work here or want to work here.....DON'T DO anything additional for "FREE", he will abuse you till he fires you...and, it doesn't matter about the customers he effects doing so!!! This is a dangerous place because of Jon Galland!

From start to finish, our experience was fantastic. - gopackgo

From start to finish, our experience was fantastic. I can't say enough good things about Reginald "Reggie" Collins—his number one priority was making sure we had an enjoyable experience at Onion Creek Volkswagen. He listened to our needs and made some very knowledgable suggestions that ended up getting us into the PERFECT vehicle that wouldn't have us making any compromises. We absolutely love our new VW! Hats off to Reggie and the entire team for making this the BEST car shopping experience we've ever had.

Quality personnel, location, and ample selection of - Rabbipete

Quality personnel, location, and ample selection of vehicles is a primary consideration in choosing Jim Bass Dealership! I have purchased 9 of last 10 vehicles from Jim Bass Dealership!

I agreed to sell my Pontiac to Viva Mitsubishi on May - Sch4ffe88

I agreed to sell my Pontiac to Viva Mitsubishi on May 10th. I provided both sets of keys and a clean and clear Pennsylvania title to the salesperson and signed all of the paperwork. No money is owed on the vehicle. On May 12th I was asked to provide my Pennsylvania registration and to pick up a pair of sunglasses I had left in the vehicle. I went right after work and completed that. On May 22nd, I was asked to return to the dealership and sign a request for a duplicate title. I found it odd when I arrived, but was assured it is common practice. Today, June 2nd, I'm told I must call Pennsylvania to provide a title number since there is a discrepancy with CARFAX. The dealership was given the title and my registration in May. Pennsylvania wont change a title number to a vehicle? Maybe there is a CARFAX typo or issue, but i find that hard to believe because the CARFAX shows the title dates accurately for my time owning the vehicle. I haven't been paid the agreed price in nearly a month, but the vehicle has been advertised for sale on the dealerships website since May 16th. Ive filed complaints today with TX DMV and BBB, and will start consulting attorneys. Please avoid trade-ins and selling your vehicles to this place before you read all prior reviews. People have gone over a year without the ability to register purchased vehicles. It seems the management, finance team, and title clerk do not understand title transfers at all. Ive bought and sold over 30 vehicles, this is a first for me.

The entire experience was exceptional! - tbuente6

The entire experience was exceptional! I will definitely consider Carmax in the future. Fourteen, Fifteen If I didn't really like the people I delt with, your 15 word requirement

It was great working with Turquoise and Gabrielle for the - CarrieL

It was great working with Turquoise and Gabrielle for the purchase of my 2025 Camry Hybrid. I got a good price for my trade in too. The process was very streamlined and Turquoise was very helpful and explained everything as we went. Thanks Carmax Kileen

I have purchased or leased five vehicles from Park Place - Benjamin

I have purchased or leased five vehicles from Park Place Land Rover DFW. Price is an excellent associate who knows the vehicles well. They go the extra mile to find a vehicle that suits you best. And their service department is excellent. Their staff is kind and very accommodating. My latest vehicle is a Defender and I am very excited about this dynamic new SUV!

The customer service was amazing! - Pcassana

The customer service was amazing! Desirae Thompson made me feel welcomed and handled all of my needs . I was in and out in no time .

My husband and I had an amazing experience at Russell & - DRobins

My husband and I had an amazing experience at Russell & Smith dealership. We originally went in just to get my husband’s window fixed on his 2021 Explorer and had no intentions of purchasing a vehicle that day. Luckily, we got connected with Jacob Lapolla—and when I say he gave us a great experience, I mean it! He was so helpful, transparent, and honest throughout the process. To our surprise, we ended up purchasing a 2025 Ford F-150 and couldn’t be happier. Jacob went above and beyond by making sure the truck was filled with gas and freshly washed before we left. Our finance manager, Mia, was also wonderful. She was straightforward, kind, and worked hard to ensure we received the best deal possible. We are extremely happy with our experience and would definitely recommend both Jacob and Mia to our friends and family!

Car we drove had a broken strut. - Thomas

Car we drove had a broken strut. The 'manager' came back and said the fix was two new struts, total $2160, but would only add on $1900 to the price of the car to fix it as a courtesy. Who sells a broken car to someone and asks them to pay for it to be drivable before closing the deal.

Stephanie Turlea, has been my favorite saleswoman! - Elisagarcia1026

Stephanie Turlea, has been my favorite saleswoman! She is very knowledgeable, professional and knows how to listen to my wants and needs! Truly recommend working with her!

Giving two stars because they seem competitively priced, - taylor_harman

Giving two stars because they seem competitively priced, (as long as there's no hidden dealer fees I wasn't aware of) and was quick to respond to my inquiry, Sabrina even followed up the next day.. on the other hand, I am 4 hours away.. and have two children. I asked Torrey if he could assist with getting me a ROUND ABOUT figure on my trade..so I could have an IDEA of what my car is worth to that dealership (we all know dealers are different and will give you different numbers) that way I can determine driving 4 hours with 2 kids. and spending money on a hotel for the night... If we were way off on trade, clearly I'm not making the drive, but if were close, id be open to the drive.. But it was REFUSED unless I came in... So if your an OUT OF TOWN buyer, who has a trade.. I would say don't waste your time here!

i had a great experience with Javier Gonzalez shopping - Matt

i had a great experience with Javier Gonzalez shopping for a car at helfman ford

Ivan Fuentes was very amazing helping me to choose and - Beatrice Overton

Ivan Fuentes was very amazing helping me to choose and what I was looking for! Great guy!

I was sold a maintenance plan after clearly stating I - Mrs.Shena.Williams

I was sold a maintenance plan after clearly stating I wouldn’t be in El Paso long. I was told it wouldn’t be an issue. Since moving, I’ve called almost daily trying to cancel — no help. Nick keeps taking my number and promising a callback that never happens. I only left my first review because they offered free gas — now I regret it. This has truly been the worst experience ever. I was even hung up on today by NICK, so unprofessional.

Awesome people and easy to work with! - josephjallen

Awesome people and easy to work with! I was out in an hour thanks to my salesman JD!

Great attention to detail. - marknelson0116

Great attention to detail. Nice staff and willing to work with people. Help with follow up items in progress but all expectations have been met.