40 Utah Ford Dealers

Josh Zockoll is tremendous to work with. - Daemonb

Josh Zockoll is tremendous to work with. He and Halle made sure we were totally taken care of at every level. The dealership is a reflection of the people like Josh, Tony and Halle making the buying experience terrific!

Jonathon, sales person, was honest and straightforward. - KO

Jonathon, sales person, was honest and straightforward. I felt like he wasn’t out to squeeze me for every penny.

Don Mendoza was very helpful and courteous I bought a car - Tgf

Don Mendoza was very helpful and courteous I bought a car from him He was great in helping me find what would work with my budget I recommended him to my niece

I was 1000 miles from home when my new Ranger Raptor had - Arnold Oberg

I was 1000 miles from home when my new Ranger Raptor had 4x4 issues off-roading in Arches National Park. It was stuck in 4 low and flashing all kinds of warning lights. I was able to drive it in to Performance Ford of Moab and they started looking in to the problem immediately in spite of being short staffed that day. They worked on the problem the rest of that day and into the next. They discovered that Ford had not installed the hold down bracket or bolts securing the range sensor to the transfer case. There was no specific information available from Ford regarding the missing pieces so the techs had to come up with a solution on their own without the proper hardware being available. Their “temporary” fix has worked flawlessly for the 4000 miles we put on the truck to continue our journey and to return home to Alberta. A very sincere thanks to the Tech, Logan Randall and the 2 fellows assisting him and the Service advisor Levi Chadd. You guys have done your dealership, your profession, and your community proud.

Great help and service. - Jerry V. Rasmussen

Great help and service. The sales man was great helping set up everything that we needed. The service department done a small repair on my old truck at no cost. I was very greatfull for the repair. Labrum’s is a first class dealership.

Amazing used F150, great service, my salesman Neight did - apollaehne

Amazing used F150, great service, my salesman Neight did a phenomenal job from start to finish. Would definitely recommend Ed Kenley Ford to friends and family.

Lacks good coordination between service department and - arthur.copeland1

Lacks good coordination between service department and sales. Woman in service is not pleasant to deal with. Knows it all , but no help.

Did most of the paperwork on line with Audrey Henderson - gannon ward

Did most of the paperwork on line with Audrey Henderson did amazing doing it over the phone I’d recommend if you have to do it over the phone she would be the person!

Alex and his service crew was exceptional! - mgladbach

Alex and his service crew was exceptional! They got my truck in and serviced in 45 minutes. Couldn't ask for better service.

I purchased a car a year ago from LHM Super Ford and - lotharcross

I purchased a car a year ago from LHM Super Ford and recently had some issues with getting scratches repaired under the warranty. The service manager, Ryan Rasmussen, stepped up and went way above and beyond to solve my issues. He turned a frustrating encounter into the best customer service experience I have ever had! I can't say enough about how nice it was to work with someone who truly cares about me as a customer.

Awful service from the service desk. - christaridley

Awful service from the service desk. Went in for an oil change and also asked them to get a quote with part number for some wires in prices were fraying. It was apart of the cooling system and the wires were right by the oil filter. I even said I would show the tech right where it was. The service lady said the tech couldn’t find it. I told her I would tell her where it was. After looking at the oil change it said all wires for cooling system were checked. I asked if it was something that should have been looked at? The service tech wasn’t sure. I asked if some one would come look so I could show them so I could get a quote so “they” could fix it. The service lady finally got a tech to come look. He said oh they should have caught this when they changed the oil, it’s right next to the filter. He got the part number for the service lady. She took me over to the parts department but none would come to the desk. She said she would get it and text me with the part number and price to fix. A few days went by and still no info. I called back and talked to the service lady. She said she didn’t have the sticky note the number was written on. I asked if I needed to call the parts guy, she said no she would get it….another several days have gone by and still no word. I’m trying to give them a easy $200 and they don’t seem to want it so I will go somewhere else. Awful service!

If you are in the market for a vehicle, Brett Mathison is - Cherishpenitani

If you are in the market for a vehicle, Brett Mathison is an exceptional resource. He exhibited outstanding friendliness and attentiveness. I was initially apprehensive about visiting the dealership, but Brett promptly alleviated my concerns, making me feel at ease and valued. I assure you that his expertise will not disappoint.

GREAT DEALERS VS REALLY BAD DEALERS always comes down - RC

GREAT DEALERS VS REALLY BAD DEALERS always comes down to service after the sale. What will make or break the entire experience all depends on the staff who serves you after the purchase. I have purchased 10 to 15 new trucks in the last six or seven years from different dealers and Ken Garff ford American Fork is hands-down the WORST dealership I have dealt with to date. I will say, Ken Garff Ram West Valley, as well as Ken Garff downtown Salt Lake have been pretty good with my car and truck purchases. But whatever is going on underneath the circus tent at Ken Garff Ford American Fork is embarrassing to say the least. I’m sure there are good people there, so I hate to lump all of the people at Ken Garff in with their general manager, sales manager, as well as salesman Kris Talbot. Avoid these people, and you may have a better buying experience than I have. Troy and Becca in commercial service are 5 stars and represent Ken Garf at the highest level. Don’t take my word for it, read the reviews ahead of mine. This is not a place you want to spend your hard earned money. As a previous reviewer wrote “ they will lie right to your face and not even flinch”. And they are right.

I worked with Jones R and he made buying a car easy, - kimgribbon

I worked with Jones R and he made buying a car easy, informative and and a great experience overall. Thanks Jones!

Cody was amazing to work with. - Jenniferfrench75

Cody was amazing to work with. I’m very thankful to have him finding me my ford ranger and getting me in it. It’s my dream truck. So thank u Cody for ur help. I will sent everyone to you Cody. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Logan Mouritsen is an all-star. - D_Bod

Logan Mouritsen is an all-star. Direct, transparent, knowledgeable, & focused on the customer experience. A true blue representative of Heritage Motor Company of Tremonton. If you're in the market for a vehicle, be it new or used, Heritage has one heck of an inventory and has not let the craziness of the world destroy their ethics. Give Heritage a shot and ask for Logan. You'll see what I'm talking about.

The service department looks foe ways to force upsales on - P4presher

The service department looks foe ways to force upsales on customers. I watched them ask manager as to what to do about a customers k&n filter, to clean it. Manager said no, I was shocked! Then said just replace it. That's stealing from the customers car. Those are not cheap, now he will have to purchase again, and pay for a new FORD filter. That's the way to steal from their customers.

very attentive to me when i needed help with the truck, - Rob

very attentive to me when i needed help with the truck, thanks to Justin as he was always happy to answer questions and got me right in to service when my power tail gate didn’t work

Just passing through and experienced problems w my F150. - Crash

Just passing through and experienced problems w my F150. Service desk was quick and diagnosed the issue. I was back on the road, travel trailer in tow, heading for the next campground. Thanks to George & Levi.

Had an issue with a repair. - kurtis246

Had an issue with a repair. Bruce contacted me and we worked it out. Jeep is repaired and all is good. Great care & service.

Patient and low/no pressure. - boboverstreet

Patient and low/no pressure. The sales team is not commissioned, just there to help and answer questions. Found the truck I was looking for and Brodie, our sales rep, did a good job of handling all the details. He continues to follow up with us afterwards, ensuring we are satisfied. Will shop there again.

About 2 years ago we bought a truck from these guys. ... - DarlingMonsters

About 2 years ago we bought a truck from these guys. Let's just say we aren't the brightest bulbs in the package. We overpaid by nearly 10,000 dollars. We did regret the purchase within a month later and we called to see if we could trade for something else and were basically blown off. If you go to this dealership don't be like us. Know what you want and what it is worth so you don't get suckered-cause let me tell you they WILL take advantage of you if they can. To add insult to injury, for some reason they have my name wrong so all the letters come to my husband and his phantom lover, Kathy (my name is Melanie, so its not even close). Don't be fooled into thinking they actually CARE about you. Your money, sure. You, no way. Bottom line is be smart if you go but we will never go back and certainly don't recommend it. No foolin' us twice!

pushy salesman - gottecat

wanted to buy a used car. when I got to the paperwork it was 7k over book. Salesman was so so pushy. No explanation on contract just tried to get me to sign as quick as possible. I should have been more observant but my lil kids were done being there. they took tgat to their advantage.