19 Virginia Cadillac Dealers

Great experience working with the staff there ! - tinsley_joey

Great experience working with the staff there ! Negotiations for my vehicle and the truck went smoothly! There was a slight problem with a railing noise in the front end, and they fixed it as soon as I told him about it

After walking out of a different dealership feeling - yokotabob

After walking out of a different dealership feeling unsettled, I was browsing online and found a car Cadillac with the same features we were looking for, so I left a note. I was contacted by Sam that same morning and went to test drive the car. The entire staff was so nice and made the experience a very pleasant one. Give them a try and Sam is aces!

It's always a pleasant experience at Moore Cadillac. - Alex R.

It's always a pleasant experience at Moore Cadillac. I purchased a Cadillac CT5 here. Sales and service always do a great job, I even service my non-gm vehicles here because of the level professionalism I've encountered each visit.

Mr. Dinh promptly returned my requested information and - williamsnancy124

Mr. Dinh promptly returned my requested information and scheduled a time for me to see the vehicle I was interested in. I was given the opportunity to test drive the vehicle. He was informative. Let me know about financing and I did not feel pressured into making a decision. Very pleasant experience. Not exactly how I remember the old cliche of the used car salesman.

The process of buying a car at Radley Cadillac was - reginammchugh

The process of buying a car at Radley Cadillac was seamless. The customer service was excellent regardless of the type of car you were purchasing. Our sales associate, Antoine Richardson was great. He and the other staff made the whole experience a pleasure. The car was detailed, filled up and washed prior to our driving away. Too bad for CARMAX, they lost a sale. Radley Cadillac has two very happy customers. We will definitely be back to purchase our next one. Great job Radley Cadillac!!!!!!

Purchased a 2019 Suburban Premium 85000 miles has been - stevenk2021.sk

Purchased a 2019 Suburban Premium 85000 miles has been nothing but a piece of junk. Had to replace front shocks both leaking undisclosed at time of sale rims cracked and leaking not disclosed time of sale I complained multiple time of the truck rough idling was told multiple times everything is fine fast forwarded 108000 miles engine failure 12.5k to replace motor the truck is less than 6 month old to me and I have 3 payments 1 truck payment 2 loan payment for new motor 3 credit card payment to fix above mentioned items. When going to a respectable dealership you expect quality used car supposedly checked by certified mechanics this is a far cry from my experience with Loyalty Chevrolet in Williamsburg and I would not feel right if I could not save this financial disaster from happening to another individual. SO BUYER BEWARE!! The kicker in all of this I traded in my perfectly running 2019 4Runner for this headache!

Great service center outstanding work. - baddbrad_2001

Great service center outstanding work. I great place for service. My hat is off to Ty he makes service experience very smooth and easy.

Great buying experience with Skyler Green and Chris - nancyhoneywell

Great buying experience with Skyler Green and Chris Parandian completing the deal! They had cars ready for test driving when I got there in my price range. Thank you for my GMC Terrain, I love this SUV.

I recently had my car serviced at Duke Automotive. - hooknrod

I recently had my car serviced at Duke Automotive. The service I received stretched out for a while (parts availability) and through it all the service department was courteous, informative and helpful. I especially appreciate the interaction I was able to have with the shop foreman and lead mechanic. Very helpful.

You can trust Suttle Motors to take care of your - sm6416190

You can trust Suttle Motors to take care of your automotive needs.The entire group here are top notched .

Excellent - CJVA

I was in the market for an SUV and decided to purchase a Chevrolet; and I am so glad I did. The entire process was smooth and stress free. The whole Chevrolet team was polite and helpful.

PURCHASE OF LEXUS - Hokie

I was browsing Ramey’s Website and found a pre-owned Lexus which I liked. The Lexus was on their Richlands lot. I contacted them via E-mail to get more information about the vehicle and to discuss pricing. I exchanged multiple E-mails with Sidney Smith and Brandon Sheets. After we had basically negotiated a deal via E-mail, my wife and I traveled to the Ramey-Richlands dealership to test drive the vehicle. While driving the vehicle, we discovered that the windshield had a tiny chip / pit, which the dealership promptly had repaired to our satisfaction at their cost. We then finalized the deal. While visiting the dealership, we met with Brandon Sheets (manager), Christian Yates (sales), Frank Browning (sales), Eugene Hilton (sales), and Chance Moore (finance). All of them were very professional, courteous, friendly, cooperative, and helpful. This was our first experience with the Ramey-Richlands dealership, and it was very positive. We would not hesitate to deal with the Ramey-Richlands staff again for future vehicle purchases.

Staff was friendly and helpful. - aiamendola

Staff was friendly and helpful. We will return when it's time to buy a car for our youngest son!

10++++. - debbisdu49

10++++. Awesome experience with them. Treated with the most respect. This was my son’s first car and they went above and beyond!

STAY AWAY FROM THIS SERVICE DEPARTMENT! - Wise Green Owl

I recently scheduled my wife's Subaru Outback for routine maintenance at this dealer's service department. The car was supposed to have the oil and oil filter changed, spark plugs replaced, and air cleaner installed. My wife dropped her car off for a day and brought it home the next evening, PRESENTING ME WITH A BILL FOR $1352.37!!!! The dealership did not do the work I had requested; rather, they did something called "Premium 60K Service". I contacted the Service Manager and expressed my outrage. He promised to check into it and call me back. One of his service technicians called about an hour later and claimed that "my wife had requested the additional work." Now, my wife knows nothing about auto maintenance and would not have understood any jargon which may have been used. But there is a much larger issue at stake here, and that is THE ABUSE OF CUSTOMER TRUST!!! When I schedule a vehicle for maintenance at an auto dealership, I expect them to do the work I have requested, AND NOTHING ELSE. If they think additional work is necessary, they should CONTACT ME FIRST!!! We will never visit this dealership again, and have made a point of telling everyone we know to avoid them. If anyone ever suggests you do business with them, I suggest you RUN, NOT WALK, AS FAST AS YOU CAN IN THE OPPOSITE DIRECTION!!!

Horrible excuse for service personell. - tokheim39

My Silverado pick up broke down on I 81 North on Sept.12th. Since the truck was covered by the GM Extended Warrantee, it was towed to the nearest Chevrolet Dealership for service. That was Elliott Chevrolet in Staunton, Va. They worked on it and called when it was done. They informed me that the repairs were not covered by the GM warrantee because they feel that someone, " has been inside the engine compartment doing repairs and leaving loose bolts, etc? I tried to assure the Service Manager that this was the first that I was aware of this and didn't think the it was correct? He still denied my claim. I was forced to pay the charges to release my truck and drive it home. I then went to my home town dealer, where I have purchased 11 Chevy cars and trucks, to get their thoughts on the matter. They basically agreed with me that the repairs should have been covered and gave me written proof of that. I then contacted the Elliott Service Manager and faxed the new info to him. I called Chevrolet Customer Claims and opened a claim for reimbursement. Today, I received a call from the Chevrolet Claims Supervisor stating the Elliott Chevrolet Service Manager is standing by his opinion and is denying my claim, once again? It makes a long time Chevrolet customer, buying new Chevy's since 1966, question why you would buy the very best extended warrantee, with a new vehicle, and pay a lot of money for the coverage. Then the one and only time you have an issue, the Service Manager in a Dealership thinks he sees something amiss and denies any help. As far as he is concerned.....Case Closed! When did these guys get to act like little the complete judge and jury? Beware of this Dealership. You might get burned as I did. Trouble with my case is that I truly did nothing wrong nor did I have reason to believe that the warrantee would not be honored?

Horrible potential car buying experience - ecologist633

Avoid at all costs. We tried to purchase a certified 2013 Cadillac XTS from the now Cadillac of Roanoke (new ownership). Completely insulting trade-in and they obviously thought they were dealing with people who were uneducated and could be scammed. Not so. We walked out and will never consider buying another car there. From a car buying standpoint, avoid at all costs.