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David and Richard were great! - atk9510
David and Richard truly made my experience so quick, easy, and utterly painless. Great experience, and I know those Ascents are going quickly - for good reason!
Top Reviewed Specialists At This Dealership
Easy, quick, and efficient! - Anarispili
I was able to get exactly what I wanted in no time at all! Robert quickly found the car I wanted and it was on the lot and in my possession in just a few days. I never felt overwhelmed or pressured and am very pleased with my new car!
Replace tire which had a pucture near sidewall. - Floyd
Ray McClanahan was very helpful in replacing the tire and scanning two documents so that I could submit a claim for a payment. He also patiently carefully explained everything for us.
Above and beyond! - Andrew’s Imports
My van broke down on a Saturday night at 5:00 while I was traveling with 8 family members on the way to Washington, D.C. from Alabama. I called Bob Wade Autoworld and Jay answered the phone. He was very nice and helpful! He was able to get us a mechanic after hours who fixed my van while we waited. I was blown away by Jay’s hospitality and willingness to help. Thank you Jay, Eddie, and Bob Wade Subaru!
Senior Sales Consultant
Certified Subaru Sales and Leasing Consultant
Nicest people in the business - christine1218
I purchased a new 2018 crosstrek from Beyer Subaru, and I had another dealership say they would match the price of Beyer subaru that was 4 miles from my house but I traveled the 35 miles because they were so much friendly to work with and they acted like they really cared about me, I worked with Cesar who was just a delight. Gus the sales manager was super friendly and when we weren't talking about cars told me all about how Alexandria used to be before they build it up. And Kam the Financial advisor was super nice and answered all my questions about financing as I was a first time new car buyer. Also, the car I originally came to see was sold like an hour before I got there, but they honored the price on a different car that was the exact same but had just been there a shorter amount of time. I would 100% recommend buying from them not only because of the great price and value you'll get, but working with them was by far the best experience I have had when buying a car.
Digital Marketing Manager
General Sales Manager
Best car buying experience ever! - kayponder
Driving 4 hours to buy my Forester was a no brainer after my horrible experience at Faulkner Subaru in Mechanisburg,Pa which is only 20 minutes from my home! Frank Smith at CMA Valley Subaru in Staunton,Va went out of his way to make my dream of owning a Forester a reality. Everyone I dealt with at this dealership was friendly,knowledgeable and willing to help in any way.
Well Run, polite and professional - meanangrybutfair
What a pleasure working with this dealership, really really well run. I was told its family owned which makes sense because I felt like family while I was there. My questions were answered, the price was in line with what I researched and they treated me with respect. Go here, buy here!
A Very Pleasant Experience - Haappy Subaru
Everything about our experience was terrific! The dealership (including the restrooms) was spotless! Our Salesman, Randy Enloe, was outstanding. He explained everything about our new vehicle in great, easy to understand detail. He was able to answer every question and made us feel very comfortable about the transaction. We would recommend him to anyone looking to purchase a Subaru. Each person with whom we had contact was pleasant and we felt no pressure. The Dealership really worked with us to make a good deal.
Very favorable purchasing experience. - newcarbuyer
Recently purchased a 2019 Subaru Forester and had a great experience. The salesman was very courteous and informative. Upon delivery I received a thorough review of all the new functions and features and how to use them. I feel very comfortable driving my new vehicle and would not hesitate to stop by the dealer to ask questions or request another review of features/functions I may have forgotten how to use or understand. Since this is the 4th Subaru I have purchased I am very partial to Subaru autos.
Easy to work with - Wallmeal
Brown's was very easy to work with. They are low pressure and were willing to match a very competitive deal on a new Forester. I appreciated their straight-forward approach.
Amazing Experience - Jeff353
Had a wonderful experience working with them. With there help I'm now driving a car that's better than what I had imagined I would have. Rick Burke was great to work with and was with me throughout the entire process.
Great Experience! - Duffy's
My husband and I had a pleasant experience with this dealership. Anthony was very knowledgable and helped us find our perfect car. Anthony and all of the staff were very friendly and made the entire process super easy. We have never bought a new car before, so I feel that this process can be extremely intimidating. However, working with this dealership made it less so. Thank you for a wonderful experience!
Excellent Experience - MarshallG
I came in the other day to purchase my first car, and I have to say I was very pleased with my experience. The staff give you room to breath on the lot, and are very helpful when you have questions. I worked with Chris on finding the right car for me and my needs, extremely friendly, and was a straight shooter with me - no games, upfront, and helpful. I highly recommend the dealership and Chris to anyone looking for people who care about helping you pick the right car, for the right reasons.
Installation of tires - Subatu
I have 2016 Subaru Outback. I always go to this center for servicing. This center offers an excellent customer service. They do excellent job and would recommend this center for any service.
Start your new car search at Farrish - MichelleM
I simply can not say enough about hw much of a pleasure it has been to work with the team at Farrish on our new car purchase - Kayla is amazing! We initially went to Stohlman to purchase our second Forrester but it was an awful experience. I was shocked since we already owned a Forrester from Stohlman and we expected to be treated well as repeat customers. After that, I reached out to Farrish and Kayla called me within no time at all. She didn't play any games and was direct and honest. The experience was exactly the opposite of the stereotypical car purchasing experience and so much better than how we felt at Stohlman. Cleary, a bigger dealer isn't always better. Kayla has been working on my behalf to get me exactly what I want at the price we could pay for the vehicle. She is pleasant and beyond helpful with all of my questions. I shopped around and landed at Farrish for my Subaru. I hope this review saves others some time and you can start right there.
Great experience all around. - Happy customer
Salesperson William Lingenfelter was very helpful in finding exactly what I wanted He explained all the bells and whistles of the model I was interested in and showed me the various safety features during our test drive. Super helpful and professional. Ed Savage, the Sales Manager made doing the paperwork super easy and the process was very quick and painless. I was then introduced to Floyd who went over every feature in the vehicle with me. The whole car buying experience was a pleasure. I would definitely recommend Colonial Subaru. A new happy Subaru customer.
Internet Price = Purchase Price - TheTripletDaddy
After having a horrible experience with a competitive dealership when it came to the "real" price versus what they lure you in on over the internet, I had the exact opposite experience at Dulles CJDR. Their website explicitly calls out "No Fake Rebates" and that's what they honored. The internet sales price consisted of all applicable, non-qualifying rebates, as well as dealer-based financing. Fair enough. I didn't qualify for any of the additional rebates like recent college grad, retired military, NAR member or employee, competitive/loyalty, etc. and the internet price didn't include them. Even w/o the other qualifying rebates, they still had the most competitive price in the area on the truck I wanted. Imo was our sales guy and was very patient as we took a couple test drives. He didn't try to pressure us when we said we had to think about what we really wanted. The low pressure sale is exactly what made me and my wife want to give them our business. When I went back to purchase, Imo was out, but the sales mgr, David Black, stepped in to help out and gave me the price I was expecting. During the finance phase, Mack does what all finance mgrs are tasked with doing--upselling. However, I was very clear out of the gate that I only wanted the truck with no extended warranty, service, coating, etc. He figured out quickly that I was just there for the truck and got me out the door quickly and politely. Overall, a very good experience. In today's commodity car shopping world, you have to a) have the inventory, b) have a no-pressure sales process, c) have the best prices on the internet AND honor them, and d) focus on volume. For every 1 customer you try to mess with around pricing and actually get away with it, you'll have 4 more that realize you're playing tricks and will take their business elsewhere. Not to mention, post their experience here. Luckily, for me and for Dulles CJDR, it was 5 stars all around.
Dulles Subaru - Excellent Service! - Michael R.
Excellent service as always. Never disappointed; ahort wait despite not having an appointment. Fitz is a top-rate service advisor! Highly recommended for servicing one's Subaru!
Waiver? - chemosaab86
A waiver to drive a used Subaru? Really. I've driven many cars in the last 25 years and have never signed a waiver. Salesperson said its to protect the dealership. Well that is a cost of doing business. I purchased a vehicle elsewhere.....probably will NOT use this service department. Just look at the reviews....lowest rated dealer in Virginia.
Too much back and forth - mountainguy
Why should it take nearly four hours to buy a used car?
I made an appointment for this and specified the car I was interested in.
The person I arranged to meet was not there when I arrived after a three-hour drive.
One of his staff instead "assisted" me.
The salesman did not even know the car I was interested in..
I expected the car to be waiting for me out front but it took 15 minutes to locate the car.
It took another 3+ hours to negotiate!
No Pressure Sale - happydinks
Our experience at Hyman Brothers was excellent from the beginning. No pressure from our sales person at point of sale, amicable negotiation on price, superior follow up after the sale,
Highly recommend Shawn Kennedy - Kevin
I have been looking for a new car since my old 99 Honda accord die on me. I went into Brown Subaru and talked to sales & leasing consultant: Shawn Kennedy. He was very helpful, honest, professional and very pleasure to deal with. At first I bought a used 2015 Honda CRV but I didn't enjoy it. I went back to Brown Subaru three days later and talked to Shawn about it. He helped me out and found a perfect car for me. Now I am driving a 2017 Honda CRV. He had to back track the previous purchase and work it out with Brown Honda since Subaru didn't have the color of the vehicle that I wanted. He is very experience and easy to work with. I will definitely recommend Shawn to my friends and family when they go to Brown Subaru for a new purchase. Great experience and purchase.
We recently purchased a Ford F150 Supercrew truck from... - devans06
We recently purchased a Ford F150 Supercrew truck from Huff Dealership. I was mostly impressed with the salesperson Mark Pennington. Very professional in the negotiation process and treated us with courtesy and respect. He allowed us to make a decision when determining which vehicle to buy without any pressure. I would give this salesman a overall high rating. We would definitely buy again from Huff dealership because of the salesman we dealt with. Very satified customer with salesperson and sales manager.
Kia Service - Jessica C Sedona Kia :-)
Everyone is very friendly and welcoming. Almost all of them always have a smile on their face. They explain the things that will be done to my vehicle ahead of time so I'm aware if there will be any charges upon me leaving. One visit my children were showing their age (at the time twins were 3 and a 1 year old) and one of the lady employees brought some coloring books in the lounge to help occupy them. That helped very much! I've been comfortable since day one going there since I purchased my van in 2012. Thank ya'll so much for making my visits a great experience. (I know the car wash was complimentary when I first purchased my van but it would be great if every once in a while it were to be washed for me) :-) Have a great day! Jessica C Sedona Kia :-)
Small Town Dealer / Honest Owner - Car Customer
Thanks Mr. Reynolds for making things right. Good to work with honest folks. It was worth the trip from Fairfax and the Outback is running great!