25 Washington Subaru Dealers

We purchased our new Outback Ltd XT without a hassle. - Svbuckland

We purchased our new Outback Ltd XT without a hassle. Received a good familiarization with the car, especially the navigation screens.

Brian reddick was very helpful. - ZebTheCat

Brian reddick was very helpful. Had a good experience at Eastside Subaru in Kirkland WA

I left medication in the rental car they gave me. - Terry.grimm

I left medication in the rental car they gave me. I called and asked if they could send it to me since I live about 45 minutes away. Next thing I know they knocked on my door. They had hand delivered my medication. Now that’s outstanding customer service!

I love the friendly people and the great service I get! - TORRIEANE

I love the friendly people and the great service I get!! Never had a bad experience

Nick was extra effort fabulous! - J

Nick was extra effort fabulous! Enjoyed his conversation and help. I have a eye washer on by backup camera he helped me confirm. Nick also helped me figure how to save and delete trips. He just worked down my list of questions. Helped with a latte too & boom the car is done! Great experience with Nick & the service shop at Rairdon's Auburn Subaru.

There's a few things I liked while purchasing a vehicle - b.washington457

There's a few things I liked while purchasing a vehicle from the Subaru of Spokane dealership, but there were things that I didn't like. First the selection of vehicles and price ranges were excellent. The over the phone and internet sales department were prompt. We were greeted and assisted by available staff as we walked in. Pretty sure one gentleman was a manager who helped find the salesman I was working with. I drove six hours and even though salesman was busy, we understood. Car had an issue the day before we arrived and was getting repaired but we were never given a heads up. Encouraged to go look at other cars at other dealers, as I told the salesman I had other vehicles to look at the prior day. He was going to go check on the car. Called back after going to view other cars but still no update 45 minutes later. Once we heard something back we went to our hotel and heard something around 430, being nearly three hours later. Told to come over and did so in 15 minutes. Car was as in photos, but not cleaned or anything. Original salesman kinda passed us off to another salesman names Mike Osborne. He was ready to answer any questions and washed the car after I asked if dealership could do so. The following portion isn't a dealership issue but, if I used in-house financing it wouldn't have been the case. Even though loan was approved by Usaa. I couldn't receive car until 7 days later including a holiday and weekend time frame. Original salesman did state that was a possibility to be fair. I got a fair price on car, but the non negotiable permaplate feature fee was kinda off putting. $699.00 for a program that didn't cover tire or glass repair is kinda difficult to stomach for a college kid on a limited budget. Any issues that were left off final offers were adjusted and honored. Waiting area is clean and fully stocked for customers, which was nice. Employees congratulated my son as they noticed he was getting the vehicle. Original salesman did reach out with updates concerning receiving funding and honoring request for detailing vehicle. I didn't like feeling like I was passed along and car wasn't ready when I got there after driving 6 hours, but Mike Osborne is a good saleman and I would do business with him Subaru of Spokane again. Free 2 year oil change feature was also a nice thing to have added.

Great service - MJD88KEYS

We've always been treated well at Stewart Subaru. Here's an example of good service - Katie H had to make a new receipt after some adjustments were made. I usually get a coupon for a car wash - well there wasn't one, no big deal. A few days later a coupon for the free car wash came in the mail. Awesome!

The entire team at Carter Subaru Ballard was exceptional! - millerjoy70.jm

The entire team at Carter Subaru Ballard was exceptional! I had an incredible experience purchasing a 2025 Crosstrek Sport. Macy didn't try to "sell" me anything. She listened to what I wanted, priced matched a quote that was made to me by another dealer and went out of her way to get that car for me- she had it brought over from another dealership within 14 hrs. From the first phone call, to the financing process I felt taken care of. If you are looking for a Subaru, call Macy!!!!

I got the best help anyone could have ever asked for - Id

I got the best help anyone could have ever asked for staff top shelf service. Roy is amazing went above and beyond my expectations by far. Helped me with every little detail he could have to help make it smooth and an amazing experience Thank you so much for all the assistance I could have ever needed and more. Office staff is amazing and helpful super clean office. The car i drive away in was better than I could have expected. Couldn't recommend it more. Top shelf

Jay Harden went above and beyond to make getting the new - sarabethchambers

Jay Harden went above and beyond to make getting the new Uncharted a great experience. He made the entire process easy and painless. Thank you so much.

Michael's Subaru of Bellevue is great! - nobait

Michael's Subaru of Bellevue is great! Sales, service, new car support, everything has been so smooth and helpful!

The service department was very thorough and helpful with - andrea2133

The service department was very thorough and helpful with an issue I was having with my car. They took a long time making sure the car was running properly.

Highly recommend Dwayne Lanes Skagit Subaru. - mc3cats

Highly recommend Dwayne Lanes Skagit Subaru. The car buying experience was fantastic. It was low stress, didnt have to haggle on price, just a wonderful experience overal. Sven, Victoria and Rich were fantastic to work with. We got a wonderful deal on our new Outback. Its well worth the drive to come up to Burlington. You will save hundreds in sales tax and will get a fantastic deal on a Subie!

Brandon Arellano is phenomenal to work with! - Kiran

Brandon Arellano is phenomenal to work with! From the first point of contact, he was incredibly personable, caring, knowledgeable and went above and beyond. He took the time to rework estimates, negotiate costs, provide all the information I needed and make every accommodation possible. He sent me a personal video of the car I was interested in, responded to my messages even on his days off, was willing to arrange transport from over 30 miles away, and stayed multiple hours past closing. Brandon didn't just stay late to complete the sale, but made sure I had everything I needed at every step and even helped set up my phone after locking up and made sure I drove away happy and safe. He showed a genuine interest and care for my needs; I truly felt like more than just another sale, which was beyond pleasant. I had been without a car since November and actively in the market since January with many unfavorable experiences with various dealerships, which was surprising since I was only looking at Subaru. Brandon is the epitome of what I expect from Subaru and truly represents the company's values of being client-centered, showing love and respect to all, and providing enjoyment and peace of mind. I live my life in a way that is deeply rooted in my values and ethics, which is why I have been so passionate about- and loyal to- Subaru for many years now; it's definitely a company I can stand with. Thanks to Brandon, the choice on which Subaru dealership to take my business to was made easy, even before meeting in-person. He is the reason I went to a dealership 36 miles away, rather than the one I have just 6 miles away from home. I truly cannot recommend Brandon enough! I'd also like to note that overall, Olympia Subaru is by far the best Subaru dealership I've had the pleasure of working with, and I've been to quite a few between CA, OR and WA. Everyone was so friendly and helpful with all the good vibes! I got such a kick out of Jesse in finance, such a great sense of humor and actually made the paperwork portion quite fun and as stress-free as humanly possible! If I am ever in the market for another car, I will definitely be returning to Olympia Subaru again-and-again!

Friendly not pushing really appreciated that Answered - 35jackrussell

Friendly not pushing really appreciated that Answered questions and let us know we could come back for help on online things Very goods experiences Best car buying experience we have ever had

Overall disappointing experience with the sales - JaySM1980

Overall disappointing experience with the sales department. Would not recommend. Updated 2/21/26: During my first service visit in December 2025, I spoke with Mason in the service department about ongoing issues with the infotainment system. He informed me that the system required a software update but was unable to complete it because the complimentary service required to enable updates was not active on my vehicle. He explained that this service should have been activated at the time of purchase and that it provides three years of complimentary coverage. He further stated that activation must be completed by the sales department and that he could not assist me further. After that visit, I emailed the salesperson who handled my purchase, Brandon, to request assistance. I did not receive a response. In that same email, I also expressed interest in potentially purchasing another vehicle for my wife, which was likewise not acknowledged. Throughout the sales process, Brandon often appeared inconvenienced or put upon when assisting me, as though he had more important matters to attend to. That experience, along with the lack of follow-up, has been disappointing. I later received a voicemail, marked as spam, from someone identifying themselves as a supervisor regarding this 1-star Google review of the dealership. I work seven days a week and generally communicate via email or text, which I had made clear in my previous interactions is my preferred method of contact. Given that I have previously communicated with your dealership via email and text exclusively, it would have been reasonable for your team to be aware of and respect my preferred method of communication when following up. Additionally, during the finance process at the time of sale, Finance Manager Kyle informed me that purchasing an extended service plan and GAP insurance was required for loan approval. I later learned this was not accurate and had to go through additional steps to cancel those products. That experience, together with the current service activation issue, has significantly impacted my confidence in this dealership.

I want to compliment Arman on providing excellent - npricenpr

I want to compliment Arman on providing excellent service- he was friendly, gave a complete report of the situation with my car and walked me to my car when it was ready. He apologised for the faulty washer on a brand new vehicle. Thank you Arman !

Brought in my 2024 Subaru Crosstrek (under 10k miles) for - crichardson

Brought in my 2024 Subaru Crosstrek (under 10k miles) for an A/C issue. When I get in the car and set the A/C to 65, it blows warm/hot air for an extended period before eventually cooling. This is the issue I asked them to diagnose. It has been an ongoing issue since we purchased the car new. I was told the issue might be due to "tampering," which made no sense for a nearly new vehicle. When I asked for a clear explanation, I didn't receive one, only vague responses and deflection. They kept the car to try to replicate the issue and said they would follow up. No one called. By 6PM, I had to call them myself, only to find out that both the manager (Samantha) and service advisor (Peter) had already left for the day without any update. I was also told that because they couldn't replicate the issue, they couldn't fix it. This level of communication and lack of accountability is unacceptable, especially for a new vehicle under warranty. It's a great car, but I would not recommend buying from this dealership if this is the level of service they offer.

Dishonest, caught in the act. - hillguy2600

Dishonest, caught in the act. I bought a service agreement when I purchased my new Subaru. When I brought it here for 30k service they wanted to charge me separately for the differential fluid change. I called the Security Service Center for Subaru to verify coverage and they told me that it IS included. They were going to charge me and then charge the Service Plan for reimbursement. They also did not top off my fluids, left a cap off the tires, mounted the tires wrong side out and two of the tires leaked after they changed them out.

Had appt for 9:30 am. - threemacks

Had appt for 9:30 am. Arrived 60 minutes early. They took the car back, saying it would be about 90 mins. At noon, we checked to see how much longer it would be. Surprise, surprise!! Car was parked to one side and nothing had been done. The service department is so unorganized that 2 or 3 other people had complained. Doubt I will be back. If you choose to use their service department, be ready to keep checking so you don't wait 5 hours for a 90 minute service.

Day four of trying to get my subaru tribeca in for - sunsarae35

Day four of trying to get my subaru tribeca in for service, when I call I get the service department they say they need to transfer me to someone who knows more than they do with my question. I get a voice mail and leave my name, the problem I am having and my phone number and I don't get a call back this is day four now, it's getting really frustrating when you don't hear back from them I am taking my subaru to someone else who can fix the problem I am having with my car

Great customer service, small town dealership. I had a... - MG14

Great customer service, small town dealership. I had a very personalized experience with a lot of care and thought I got a very fair deal. Cliff is great!