Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Dealers, sign in to see your Dealer Panel.
DJ Dougherty and the members of Peninsula Subaru made... - Herby
DJ Dougherty and the members of Peninsula Subaru made purchasing a new car exceptionally easy. This was my first experience with Subaru although my kids had owned several. I had an idea of the type of vehicle I needed. DJ explained the difference, advantages and disadvantages of various models, making the choice easy. When it came to color, my wife was able to get her choice through DJ's search of surrounding dealers. We had our new car delivered to our home within a couple of days. Thanks DJ and the member of Peninsula Subaru.
Top Reviewed Specialists At This Dealership
We just purchased our second Subaru Forester through... - Katrina Whipple
We just purchased our second Subaru Forester through Steve Blue and Subaru of Spokane. Both experiences have been very positive, un-pressured, and professional. We love our new car!
I worked with your internet sales person and received a... - pmahurin2
I worked with your internet sales person and received a quote for the vehicle I was inquiring about very promptly. I made an appointment and was greeting immediately upon entering the dealership by your sales representative Paul Halama, and he proceeded to complete the deal. It was a very pleasant experience.
I had a great buying experience at Eastside Subaru.... - scbyrne
I had a great buying experience at Eastside Subaru. Everything about the transaction was smooth and pleasant. Guy did an excellent job helping me with my decision without making me feel pressured. He also did a great job helping me learn all about the various features of my new car.
I just wanted to brag about how supportive this... - Sami Anglemyer
I just wanted to brag about how supportive this dealership is, I went in with no idea about what I wanted and what I could afford & from the start Baylor was a great help. With just a couple details about what I was looking for in a car he set me up with the perfect match, Jordan and Kym helped me get all my paperwork done and before I new it I owned my first car. I couldn’t be happier with my purchase and I couldn’t thank everyone who helped me enough, I would recommend everyone I know to the Subaru or Puyallup!
I highly recommend working with Jeramy Turner. I sent an... - TDW
I highly recommend working with Jeramy Turner. I sent an email said what I wanted, Jeramy worked with me via phone to answer any questions. We did the finance paperwork on line, made appointment to drive the car, received excellent explanation of the vehicle. They had the paperwork ready. No pressure with the signing, a bit of a hiccup on the residual value - still do not agree, but overall a good experience. Like buying or leasing anything, know what you want the differences in the product line and the cost both MSRP and Dealer. Jeramy delivered my vehicle to me as I wanted a hitch and went through everything with me. Jeramy let me know I could reach out at anytime for questions on the Subaru Outback.
Great Customer service. This gal named Jessica Wiley in... - Leah.segebartt
Great Customer service. This gal named Jessica Wiley in the service department was so nice and helpful to me when I brought my Impreza in for a small window repair. She took my car in right away and put me into a nice Crosstrek loaner car. Not too long after that I came back in with my brother and financed a new Subaru Crosstrek and trade my Impreza in. Got a great low interest rate on my new car and super friendly helpful staff.
When I bought my car I was very happy for the sales... - polywogmom
When I bought my car I was very happy for the sales person that helped me. Due to Covid he was not able to take me through the steps of all the bells and whistles and I had to do it on my own.
Later I had to take it in for a scratch on the passenger door that was there when I bought. They were very good about getting me in to get it done. When I got there it seemed like the right hand didn't know what the left was doing. I was told to go to the Chevy side of the road and someone would help me. I did that and they sent me over to the Subaru dealer. The Subaru dealer sent me back over to the Chevy dealership. Waited for about 20 min. for someone to figure out what was going on. I was also told that it would take 4 hours to fix, so I left the car over night. When I went back to pick it up it was the same thing all over again.
Wonderful experience - rockstar4994
Showed up to Cascade Subaru by mistake, that was the best thing to happen. My husband and I met geoff. Geoff who was very helpful and willing to take time to talk with us about what kind of car we wanted; and help us find something in our price range. He was willing to help us out anyway he could, to help us get our first car.
I recently bought a new Subaru and Warren Haynes made the... - jillfiwa
I recently bought a new Subaru and Warren Haynes made the experience exceptionally pleasant. He is very professional, knowledgeable and committed to what he does and how he does it.
I can’t say enough good things about the staff at Dewey... - Kate
I can’t say enough good things about the staff at Dewey Griffin Subaru. We had a 2010 Forester that we have serviced with Jeff Brown for about 5 years. Jeff has always gone above and beyond for us. He has been transparent and always shown us what needs to be done. We did end up selling our Forester and knew we wanted a new SUV.
We had met with John Evans and drove the 2020 Forester. He was professional and friendly. The 2020 Forester is a massive upgrade from 2010. We went to multiple dealerships and drove many SUVs. We wanted to make sure we wouldn’t have buyers remorse. Deep down we knew we would purchase our 2020 Subaru Forester Limited. John could not have made the process easier. We did a lot of our financing online (thanks Covid). Came in signed paperwork. John took time (with social distancing) to help me set up my phone and set the car up to my liking. John has followed up to make sure that I know if I have any questions he’s available to help.
About the car: We went with the Forester because of the safety features, luxury options and AWD (x mode). We go into the mountains and long trips. This SUV meets utility with luxury.
I can’t wait to bring my car back to Dewey for service.
Thanks John for our amazing Forester!
Very happy with my experience at Michael's Subaru of... - FirstTimeSubaruBuyer
Very happy with my experience at Michael's Subaru of Bellevue and highly recommend Darrold the salesperson who handled my leasing of a 2021 Subaru Outback. Darrold was able to quickly understand my needs over the phone and followed up with the recommendation that satisfied all my needs, while finding a competitive leasing deal I'm very happy with. I was able to very quickly make up mind to proceed with the purchase/leasing. During the onsite visit, I got the impression from Darrold that Michael's Subaru is a very reputable and large business, and definitely the right dealership for me to get my Outback. I highly appreciate the help I have got at the dealership!
I also highly recommend Shelby, the Finance Manager. She explained me very well all the options available for the lease and I was able to quickly select packages to add.
Thanks again for the very friendly and professional services that I've got at Michael's Subaru of Bellevue!
I am always very pleased with the service I get at this... - davebarbosullivan
I am always very pleased with the service I get at this dealership! They are prompt and efficient. They also very patiently answer my questions, some of which may be silly at times.
Sold parts I had ordered - Unhappy Customer
This dealership does not practice what they preach. I ordered a part and had it set aside. They sold it out from under me had to cancel my appointment to install it. So, I reordered the part and a week later I was told 3 more were in and I reschedule. When I dropped my card off and they had it dismantled they called to let me know that all stock was gone and none were in country. I cannot express how upset I am with this dealership. Save your self the headache and go somewhere else
Scott Heiser, the Service Manager at Hanson Subaru, along... - bwasner133
Scott Heiser, the Service Manager at Hanson Subaru, along with all staff and technicians were very helpful in servicing our 2019 Subaru Impreza. Thank you!
Great staff, easy selection, friendly, informative - Whatcom County Reviewers
Very accommodating. Staff was generous with their time, knowledge and expectations. We laughed, we learned, we accomplished. So straight forward and transparent... couldn't have asked for a better experience
Great experience - Subaru1
Professional service - honest and gave me time to make my Own decision at a fair price. Sales staff was courteous and not pushy. Will refer to friends for sure
Resolved:Dealer refuses to communicate after negative review - kimber
Final update 10/28: Thanks to the GM, our vehicle has been fixed as it should have been prior to purchase. We are grateful that he did the right thing and acknowledged that the issue had been overlooked on the vehicle’s trade intake. I don’t know that we will ever purchase used again, but we are happy that we weren’t burdened with that large of an expense just after purchase. Thank you Mr. Gerken, for resolving this to our mutual satisfaction.
Update as of 10/22: We have been in communications with the GM, and he is working with us to resolve this issue. He had acknowledged that this significant issue was somehow overlooked and seems to be trying to make it right. I am hopeful we will get this resolved and feel better about the situation and this dealership.
Prior to the purchase of a 2009 Subaru Legacy, we had pointedly asked the dealer (AutoNation Subaru Spokane Valley) if there was any problem with the head gasket. We were told that the “AutoNation 50 Point” inspection, which actually has 125 points, looks for these issues (bullet 99) –Fluid Leak Engine-Oil/Coolant – “Oil pan gasket has slow oil leak”. This item was repaired prior to sale. We were given less than 24 hours to finalize the sale, and we paid $7923 in cash.
On Oct 1, 2019, we noticed oil had been leaking onto our garage floor. An email was sent to our sales rep, who forwarded to Gail S (Sales Mgr), who asked us to bring the car in.
We took the car back to the dealer as requested on 10/9/19. Upon their inspection, they contacted us and advised that we had a head gasket leak.
I went to the dealership, and Gail immediately stated that they would not make any additional repairs since they had already replaced the brakes. Brakes had been serviced during their normal inspection, after trade in and prior to our even test driving the vehicle. We did require the tire pressure monitor sensors (TPMS) to be replaced to finalize the sale, as the TPMS light was on – which is a safety feature. Gail stated that they would only work on something that had been worked on prior to sale. He agreed to pull the work history for this car, which had been serviced at this dealer consistently since 2011 as shown on the Car Fax report.
Gail reviewed the Service Invoice, saw that there were repairs done for “Engine Gasket Replacement” – part I. Gail agreed to pull the service history to see if there were any mentions/repairs to the engine regarding the head gaskets or other stated engine problems. We left, awaiting word of the research. Two hours later we returned to the dealer, and were told that due to a complaint listed on “Google”, Gail said that “we are done. If you want to leave that negative review, then we are done”. No further communication has been received from the dealer, with multiple requests (phone/email), despite the single line review being removed.
We have also reached out to the AutoNation Corporate offices first on 10/9/19, and again on 10/10/19. We have yet to receive any response, even though we were told to expect a response within 48 hours.
We took the car to Subaru of Spokane on 10/14/19 for a second opinion on the issues. Their inspection shows both head gaskets, valve guide seal, and piston rings are leaking and need replacing. The approximate cost is $2600.
The AutoNation used car web page states the following:
“No pressure. Plus, you can be certain that our no-haggle price is low…because it’s Guaranteed. Bonus: Our used cars are Worry Free because they are rigorously checked with our multi-point inspection process.”
At three weeks, and less than 300 miles we are now facing a large, undisclosed costly repair.
I have had a rough go around with Walker’s Renton and I... - Julia.olson
I have had a rough go around with Walker’s Renton and I wish I had been more informed before I bought.
Or original sales person was not knowledgeable about the product. He was not able to answer questions about the cars, so they passed us off to Kyle. Kyle was great. Knew the product really well and worked with the dealership to get a good deal, but since he was pulled in last minute for the sale, he was unable to go over the product with us. Overall, Kyle has been the best person to work with at Subaru.
The one issue I have is that they sold me a Subaru with a broken part and refuse to fix it. I highly, highly suggest going through each button and open each thing to ensure nothing is broken, because they may not disclose this information.
Finance has been a nightmare. We were rushed through the process and the gap coverage and extended warranty were sort of thrown at us without a good explanation. Don’t get gap coverage. Your insurance has it for WAY cheaper.
That isn’t the part I’m upset about. I bought my car in September and traded in my Volkswagen. They didn’t pay off the lean, despite that being part of our agreement. I called mid October and stopped by the store to let them know and they didn’t look into it, so it is now two payments gone unpaid and they did not apologize for the mistake. I have been on and off the phone with them and was not impressed at how they handled this at all.
Service does not communicate well with sales. The part that was broken they originally thought was covered by warranty, so they started off willing to help, but they are horrible at quoting the time it will take for service. Alex is wonderful and if you need additional help he is a great communicator, but overall I hope this team works to have better communication.
Since then, I’ve been working with Carter Subaru in Ballard and I highly recommend them. They are a well oiled machine and communicate really well.
Weigh your options prior to buying, but Walker made a really exciting time in my life quite the nightmare
I have only good things to say about Carter Subaru... - dudsmom
I have only good things to say about Carter Subaru Shoreline. They have been cheaper than my mechanic in West Seattle. Yes they are a ways to go for me but it's been worth it. Everyone is friendly and have gone out if their way to make sure you are satisfied with their work.
Genuinely Great Experience - dstu
My wife and I recently leased our very first Subaru from Carter Subaru - a 2019 Subaru Forester. We were fortunate enough to have Steven Mackie as our salesperson and he was seriously fantastic. Incredibly kind, thoughtful, and a sincere listener as we chatted through what we were looking for in a new vehicle. He gets us :) Mark Arbar, our finance rep, was also a joy to work with and kind as well. Overall, we highly recommend the experience of looking for a new or used car at Carter and couldn't speak more highly of Steven and Mark.
New Customer - jjjr
I was a first time customer at Koenig Subaru and was treated with courtesy and respect. They had the Car I was interested in, matched the best deal I could find on-line (and had the very lowest sales tax rate), gave me a fair trade in, I made the deal! I would recommend them to anyone.
Great service - MJD88KEYS
We've always been treated well at Stewart Subaru. Here's an example of good service - Katie H had to make a new receipt after some adjustments were made. I usually get a coupon for a car wash - well there wasn't one, no big deal. A few days later a coupon for the free car wash came in the mail. Awesome!
Subaru of Spokane