180 california Ford Dealers

Seems to take better care of customers than earlier - Sue

Seems to take better care of customers than earlier experiences. Better staff interactions, more thoughtful.

Love the mobile service, very convenient. - pamelahagan

Love the mobile service, very convenient. Always prompt to reply to calls and texts. Very thorough.

They were timely and professional. - bella.blogsd

They were timely and professional. Appreciated the open communication. Was recommend this dealership to ford owners in the future

The service rep was knowledgeable, professional and - Lvandusen

The service rep was knowledgeable, professional and concerned about my issues. I went in for routine maintenance and he pointed out I had two outstanding recall notices on my vehicle. He offered to fix those within an hour and a half. He was very helpful and accommodating.

My 2017 Ford Expedition had a recall to have the rear - Michelle

My 2017 Ford Expedition had a recall to have the rear camera replaced. I appreciated how Gilbert, my service rep. at Jim Burke Ford on Oak Street, kept me informed throughout the day. When I picked-up my vehicle, not only was the recall performed but the technician also did a check on my vehicle and topped off the window washer fluid, and the coolant. I sincerely appreciate the service and professionalism of this dealership.

I went in with a 7:15 oil change appointment. - jgonz74

I went in with a 7:15 oil change appointment. I was clear that I was waiting for my vehicle. It turned out to be 9:15 and my car was still sitting there waiting to be serviced. I was ready to get my car and leave when they took it in. The oil change was done and my car sat for nearly half an hour before they brought it to me. Once again, the car was not cleaned of any residual oil drips. This was my second and last visit here.

Sales rep answer my questions or found them out foe me. - rrpfancuff

Sales rep answer my questions or found them out foe me...and no high sales pitch very relaxing experience thank you

My service appointment was fine. - annie.6

My service appointment was fine. But the service department does not seem able to file a extended warranty claim for me. I have tried several times, supplied all the paperwork with no success. I wonder if its because I'm a woman and they hope I'll just go away. That is my only complaint.

My salesperson Bayley from the Norco dealership was - mmcgee19

My salesperson Bayley from the Norco dealership was awesome. She was patient and diligent with all my 1099 paperwork. Helping every step of the way to get me in car. I highly recommend her as a salesperson. I’m sure the others might good too but she was great. Thank you bayley !!!!

Purchasing my 2024 Ford F250SD at Ken Grody Ford Redlands - Dres

Purchasing my 2024 Ford F250SD at Ken Grody Ford Redlands was a smooth and enjoyable process. The team, particularly Mo Gad and Cristian Mancia, were friendly, professional, and attentive to my needs. Together , they transformed what could have been a stressful experience into a memorable, even an enjoyable one. I left the dealership not only with a great new vehicle but also feeling truly cared for as a customer. Highly recommend to anyone looking to get a new vehicle with a stress-free, friendly service.

Prompt courteous service. - chrisgarninsonora

Prompt courteous service. Service advisor went over all details and conditions of car I am satisfied

I purchased my first car about May of 2019 which was a - wloving5

I purchased my first car about May of 2019 which was a Toyota Camri I purchased my second car on MAY 24, 2026 which was a Toyota Corolla My favorite car company is Toyota and my favorite dealer is Car Max !

I want to thank Maxx from the service department for his - Angelica.mescalante

I want to thank Maxx from the service department for his kindness and attention to detail. He kept me updated on my car repair, and the timing was perfect. I highly recommend Aaron Ford of Escondido. Their professionalism is impressive.

I stopped here for an oil change because of the reviews. - Caniactrucking

I stopped here for an oil change because of the reviews. They pulled my truck in within 30 minutes which made me happy. The service advisor told me max time would be 1 hour. After 2 hours I kept looking at the service bay where my truck just sat. After watching 3 technicians huddled together laughing and joking I finally asked my service advisor what the problem was that my truck was just sitting there. He called and told me the tech assigned to my truck said it would be another 5 minutes. 20 minutes later they finally pulled my truck out. Very frustrating considering I was at the dealership for 3 hours for an oil change! Also I was told the cost would be $179.95. Then when I was going to pay I was told that the truck needed a little more oil than anticipated and the cost was $197.10 What? How many oil changes has this dealership done on an F350 to where they would know how much to charge? What a disappointing experience here!

I've been a Customer of All Star Ford for over 3 Years - MAC

I've been a Customer of All Star Ford for over 3 Years and just Purchased a New Vehicle from ASF. The Great Service and My Service Specialist Austin is a Large of the Reason I made My Purchase.

I came in without an appointment and they were able to - Sherylb1

I came in without an appointment and they were able to work me in and get my truck back to me quickly. Thank you for your help AJ.

great experience. - villanuevaguadalupe

great experience. they had me in and out in no time. the video they shared of items that need to be fixed was also very helpful. highly recommend

Took truck in for trans and radiator fluid/flush - plus - buckfever395

Took truck in for trans and radiator fluid/flush - plus mirror warranty work. Now, three weeks later, trans not completed… and they simply forgot to look at the mirror. After being informed that my service tech no longer worked there, and then transferred to two other service techs ( that never got back to me) I had to physically go in and vent a bit. Have appointment next week to bring tuck back to get the promised work done. So far… not a good experience at all! Aaron Ford in Poway.

Angel was a huge help with the purchase of my 2023 Dodge - Dmeier1965

Angel was a huge help with the purchase of my 2023 Dodge Charger! Angel ensure that all the paperwork was ready so that when I got to the dealership, I spent very little time there signing. I would recommend the dealership to anyone looking to purchase a new or used vehicle.

Subject: Great Experience at Diamond Fort Dealership! - mister_andra

Subject: Great Experience at Diamond Fort Dealership! Dear Diamond Ford Team, I wanted to take a moment to express my appreciation for the excellent service I received during my recent visit. A special shoutout to our service advisor, Katlyn, for her professionalism and attentiveness. She made sure my concerns were addressed and walked me through the entire process, which truly enhanced my experience. The facility was clean, and the staff was friendly, making the overall atmosphere welcoming. While there were a few minor delays, I understand that quality service takes time. I'm still extremely satisfied with the outcome and the effort put into my vehicle's service. Thank you for your hard work! I look forward to returning for future maintenance and service. Best regards, Sgt. Davis CCIPC

We took our truck in for electrical recall issues. - Mark

We took our truck in for electrical recall issues. They repaired them and upon getting our truck home our lights were staying on. Google said that this could be a problem with our battery. We replaced the battery and that battery went bad within a few hours. We returned to Perry Ford and they said our alternator had gone bad coincidentally. They replaced our alternator under extended warranty but when we picked up our truck the drivers side headlight had gone bad. When we complained to the service tech, he said we never check things that our customers don’t complain about. We took our car in for an electrical problem not a problem with the headlight. Why would we complain about a headlight that was working before we brought the truck in? The service tech said he could not get a headlight in until 8 days from today. He said not to worry, we can take the truck into the shop when we get to Texas at a new $100 deductible. He said he would waive the $100 if we bring the truck back with a s*** eating grin after he knew the truck would be out of state. TERRIBLE EXPERIENCE. Will never return to Perry Ford.

Work well Done on time always Amazing team Fantastic - Ruta Porterfield

Work well Done on time always Amazing team Fantastic great team , friendly people awesome team .

I had a truly wonderful experience at Perry Ford! - Odette

I had a truly wonderful experience at Perry Ford! Frank, Jim, Brian, and Maurice were all incredibly kind, professional, and easy to work with from start to finish. They made the entire process smooth and stress-free, and I felt genuinely supported every step of the way. I absolutely love my new Bronco—it’s beautiful, fun to drive, and has everything I was looking for. I couldn’t be happier with my purchase or the service I received. Thank you to the entire team for making this such a great experience!

Towne Ford both in the Sales department and Service - jeff.frishof

Towne Ford both in the Sales department and Service department needs a complete overhaul. Tried to purchase a new F150 in 2020, told the staff what I was looking for, left them my business card. Never got back to me. Bought from another dealer. Now recently in service, I had an appointment for tire replacement and alignment. Dropped the truck early, 4 hours later they started and were unable to complete the alignment, telling me I needed to reschedule. Left an email with the GM, and four days later, NADA.

I am writing to formally raise concerns regarding - Shelley

I am writing to formally raise concerns regarding misleading advertising and pricing practices at your dealership. The vehicle price advertised was not the actual price required to complete the purchase. After I proceeded based on the listed price, the dealership increased the total by over $3,000 through mandatory add-ons. When I cited California SB 478 (the “Honest Pricing” or “Hidden Fees” law), the manager became hostile and stated that if I did not agree to pay for LoJack, the dealership did not want my business. SB 478, effective October 2023 as an amendment to the Consumers Legal Remedies Act, requires businesses to advertise the full, all-in price and prohibits undisclosed mandatory fees. The manager further stated he was unaware of SB 478, which does not excuse noncompliance and may explain the dealership’s unlawful advertising practices. This conduct appears to constitute deceptive advertising and bait-and-switch tactics in violation of California law. I am documenting this experience accordingly. Sincerely, Shelley

They took such good care of me. - Londonjon007

They took such good care of me. Jordan and Tyler and their finance guy were on par. This is my 3rd car thank you chino hills ford!

Dch Ford lied to me about service I’d scheduled. - lesleymilne34

Dch Ford lied to me about service I’d scheduled. Didn’t return my request to be notified ie. rescheduled after I had been lied to. Then the proposed sales manager “Bennie” lied to me when I explained my plight. This is the worst I had ever been treated as a customer of DCH Ford in Westlake Village CA. It was bad before, but I don’t trust them to go under the hood. 0🌟’s.

Amazing dealer got me a raptor R at Msrp literally - Emancobalt

Amazing dealer got me a raptor R at Msrp literally unheard of love these Guys!

It's places like this that are why people HATE - brianccade

It's places like this that are why people HATE dealerships! I attempted to buy a used 2022 Mustang Mach-E GT (VIN ending 2119) from Star Ford Glendale at the $27,539 “Star Price” shown on their website. Since I’m ~400 miles away, I requested an out-the-door quote and to hold it with a deposit while I arranged a cashier’s check and travel. After some back-and-forth providing info, Jasmine texted me saying ”since we have your credit app/deposit we will hold the vehicle unless you would like to not proceed” Their first OTD quote included a $395 VIN etching add-on and was also $250 higher than the advertised website price (I provided a screenshot of). After I referenced SB478 banning required add-ons, they removed the etching but still kept pricing $250 above the website using the excuse that other people had expressed interest and it was a bug that was no longer live (I was able to get it to provide the same price again after they claimed this) After numerous texts/calls, I was told a manager approved honoring the website price and that a final revised OTD reflecting the advertised pricing would be sent. I was then resent the previous quote that was $250 high which I pointed out, and the response was “Wow you’re right let me get that fixed” While waiting, I emailed the deposit/CC information since we had verbally agreed on terms. After over an hour of waiting for the corrected OTD price sheet and contacting multiple employees, I received a call from Ryan. Despite no warning and it being less than three hours after being told the car was being held for me, Ryan said they were not holding it and were selling it to an in-person buyer that evening. I asked to speak with the manager and was told the manager was out and neither myself or Ryan could reach him. I was later informed Ryan is actually the owner of the dealership and that he was the one that made the decision to rescind the deal after personally approving it. It's absurd it took hours of back and forth between six phone calls and dozens of text messages just to get a dealer to sell a vehicle at their own asking price. Then after all that just decide to not honor the hold that was confirmed IN WRITING is something else.

I had a great experience at Sedano Ford. - trail2texas

I had a great experience at Sedano Ford. After waiting a long time for my special order to arrive - I was treated well by an experienced salesman, Victor Santana. He knew what to show me how my hybrid works while I was driving. The finance officer, Robert, a fellow Veteran, also showed me how my private financing was a better option than Ford’s own financing. I was under NO pressure to buy anything that I didn’t want. Dealer options were presented but it was my choice to accept. I will purchase another vehicle here if needed. Stu Strebig- Bay Park, SD