2,923 california Used Car Dealers

We really enjoyed the dealer experience. - joseph.nicassio

We really enjoyed the dealer experience. Our sales person Ali was very professional and knowledgeable.. He really took care of us to make the experience better!

We took our truck in for electrical recall issues. - Mark

We took our truck in for electrical recall issues. They repaired them and upon getting our truck home our lights were staying on. Google said that this could be a problem with our battery. We replaced the battery and that battery went bad within a few hours. We returned to Perry Ford and they said our alternator had gone bad coincidentally. They replaced our alternator under extended warranty but when we picked up our truck the drivers side headlight had gone bad. When we complained to the service tech, he said we never check things that our customers don’t complain about. We took our car in for an electrical problem not a problem with the headlight. Why would we complain about a headlight that was working before we brought the truck in? The service tech said he could not get a headlight in until 8 days from today. He said not to worry, we can take the truck into the shop when we get to Texas at a new $100 deductible. He said he would waive the $100 if we bring the truck back with a s*** eating grin after he knew the truck would be out of state. TERRIBLE EXPERIENCE. Will never return to Perry Ford.

My experience with Inside Car Guys was outstanding, and I - candyraehackney

My experience with Inside Car Guys was outstanding, and I would definitely recommend them to anyone having trouble getting approved. I went in with less-than-perfect credit and only a part-time job, but they still found a way to make it work for me when I didn’t think I had many options. Johnny and Rachel really stood out with how much they cared. I didn’t have transportation to the dealership and the bus ride would have taken hours, so they actually came to my home in Ventura and picked me up. That kind of extra effort made a huge difference. From start to finish, everything felt easy and stress-free. They treated me with kindness and respect the whole time, and I never felt judged. If you need a team that’s willing to go the extra mile to help you get into a vehicle, Inside Car Guys is definitely worth checking out.

The process was fast and smooth, Amazing people and - Michael Mackenzie

The process was fast and smooth, Amazing people and friendly, they are not pushy. I definitely will come back for the next vehicle.

I’m pretty disappointed with the experience I had with - Mgarcia

I’m pretty disappointed with the experience I had with the service department at Kellar Motors. I dropped my vehicle off at 9:30 AM expecting it to be looked at within a reasonable timeframe. After waiting 5–6 hours, my car still had not even been serviced. When I asked about the delay, I was told that I needed an appointment, even for a simple oil change. This was frustrating because that requirement isn’t posted anywhere in the service department or on their website, so there was no way to know that ahead of time. What made the situation worse was that I didn’t receive any updates during the entire time I was waiting. If appointments are required, especially for basic services like an oil change, that should be clearly communicated to customers up front so they can plan accordingly. I hope management looks into this and improves the communication process for customers. I’d be happy to update this review if the situation is addressed.

The dealership had no idea I had ford points and count - ALEXGELLER01

The dealership had no idea I had ford points and count find them for a while. Service was good. Is there a way not to get so many emails, it constant

Terrible dealership. - Tony

Terrible dealership. Lying cheating salesman Cole. There's too many other dealerships that have a higher rating been around longer and would treat a customer of regardless of their spending $10,000 or $100,000.

I had an extremely disappointing experience at BMW of - Gmoneii69

I had an extremely disappointing experience at BMW of Downtown Los Angeles. 2026 BMW M850i, San Remo Green. MSRP: $118k. Dealership online offer: $98,906. The biggest issue was the misleading mileage information. The online listing and dealership photos showed the vehicle with 988 miles, while the CARFAX showed 991 miles. However, when I personally test drove the car, the odometer showed 2,448 miles. Nobody at the dealership could give me a clear explanation as to why there was such a major discrepancy between the advertised mileage and the actual mileage on the vehicle. Negotiations were also frustrating. Initially, they only offered about $660 off the price, which felt unreasonable considering the mileage discrepancy and the condition of the car. After I walked out, they suddenly contacted me and lowered the price by $3,000 the next day, which made the original negotiation feel dishonest and like a game. When we returned the following day, the vehicle had visible liquid stains on the door panels and rear seats and foul odor. The new car smell was completely gone. Before signing paperwork, we were told the car would be properly detailed, but the stains were still there afterward. It honestly felt like nobody cared about the presentation or condition of a six-figure vehicle. What made the experience worse was the lack of accountability from management. Basic questions about who had been using the vehicle, why the mileage was so much higher than advertised, and why the stains were still present went unanswered. The manager, Persian Xerxes, seemed either uninformed or uninterested in resolving concerns professionally. The only person that I somewhat genuinely felt bad for was my sales advisor, Vlad, who appeared stuck in the middle without much authority to help. Overall, the dealership felt unprofessional, disorganized, and lacking transparency. Based on my experience, I would strongly recommend shopping elsewhere if you expect professionalism, honesty, and attention to detail. What a shame; it was a beautiful vehicle. Too bad the folks there are beyond incompetent. Don’t waste your time at this dealership. Shut this place down.

The dealership had a very friendly and welcoming - Jfr062286

The dealership had a very friendly and welcoming atmosphere; the staff were very knowledgeable and willing to help in any way possible. The sales associate Jeff exceeded my expectations in all aspects. Very patient and detail oriented when helping me purchase my vehicle. I never felt rushed or pressured at any given time, and would definitely recommend this dealership and to ask for Jeff if going to make a visit.

Mohammed assisted us in securing a 2022 Honda Fast, - Rosalio

Mohammed assisted us in securing a 2022 Honda Fast, providing exceptional service and a positive attitude throughout our visit.

I’ll start with the TLDR update (since it’s an exhausting - Disappointed_Customer

I’ll start with the TLDR update (since it’s an exhausting review), though feel free to read-on w/ the detailed update below if you wish to feel my pain: TLDR: Advisor I’ve never worked with prior (following dropping off my daughter’s vehicle for a check engine light) asked my daughter to sign off on a nearly $5k maintenance to “tear down the engine to investigate the head gasket.” We of course were suspicious (this is a Toyota & why we purchased Toyota’s for reliability), calling 3 other Toyota specialty shops (ALL who said ALREADY? & that this was very rare/unusual), with one of the shops (following comprehensive diagnosis) stating, "I can tell you with 100% certainty, your gasket is not the issue… Issues with misfires were isolated to loosely secured & oxidized 3rd party plugs & nothing more… Upon replacement/clearing lights, the vehicle has been running flawlessly for over a month… Detailed Update: My daughter's Corolla displayed a check engine light less than two weeks after scheduled maintenance at Dublin Toyota, where the vehicle had been previously signed off as "Perfect/No Issues." I performed initial diagnostics w/ my OBD2, which isolated misfires (primarily w/ cylinder 3) suggested checking/replacing spark plugs/coils. I scheduled service w/ Dublin Toyota for further diagnosis, with the vehicle managed by an advisor we’ve never dealt with before (I won’t name him outright, since it doesn’t matter anyway / “one bad apple”). Within a day or so, the advisor called my daughter directly to approve a $4,800 quote for a head gasket replacement. The advisor stated the cost could exceed $4,800 following engine tear-down (depending on what else they may find), sending links for financing options and following up daily with texts. They later trimmed $300 from the quote. These daily calls/texts felt like pressured sales tactics which raised a massive red flag. Despite being told by the advisor that the car was not safe/should not be driven, I retrieved the vehicle ($250 out of pocket for the "diagnosis") while the advisor was on vacation. The Dublin Toyota Report only mentioned a simple combustion leak test citing excessive hydrocarbons, recommending a complete teardown of the engine to review the gasket. I had contacted (3) other mechanics (all of whom specialized w/ Toyota & stated the same thing after relaying the Make/Model/Years/Mileage, etc…, i.e.: “ALREADY?” The independent mechanic we chose (master mechanic referred/trusted to by a close family friend) ran more comprehensive tests, including a seven-minute combustion leak test (revving to around 2500 RPMs) where the color never changed (remaining bright blue). Their high level report (though more tests were performed) provided the following feedback: * Block test determined no evidence of excessive hydrocarbons * Engine Oil = CLEAN * They stated that our coolant was completely full & typically drains quickly with head gasket leaks. * Spark plugs, however, revealed that one of the plugs was so loose they barely needed a tool to remove. They took side-by-side pictures of the plugs, with Plug 3 being discolored, and so loose that the engine was not fully sealed, stating that this would absolutely result in a misfire. * They also ran a borescope into Plug 3’s bay (providing me with the video) and stated, "I can tell you with 100% certainty that it is not the gasket," stating again that the loose and corroded plug is the likely root cause (then swapped our plugs with Toyota OEM 90919-01275). * As an extra test, they even swapped the Cylinder 3 and Cylinder 4 coils as well (with the new plugs) and cleared the codes. It's been about a month since this service, and the car has been running flawlessly following the spark plug replacement, with check engine lights not returning. I am disappointed, and as a result, I will be finding another (now inconvenient vs local) location to service my vehicles. Shame…

I went in with no expectation to purchase a vehicle. - icoria31

I went in with no expectation to purchase a vehicle. I had received some great offers from Metro Honda and had an appointment for an appraisal, but just thought I'd check out the Kia Sorento Hybrid because of the warranty and price compared to a Honda pilot. Jalil and his boss Roberto were great to work with. They definitely did their best to work with me and get me the best deal. Never felt pressured, talked down to, and always felt comfortable. Would definitely recommend working with them

I went to this dealership because they had a car I was - Rachel888

I went to this dealership because they had a car I was interested in. I was very direct in what I wanted, what I was willing to pay, understanding they also need to make money. But they gave me a young kid for my sale, and in the end I walked away proud that I didn’t buy that car. The kid tried to exploit that only to backfire. The kid kept saying since I’m direct, I should understand they’re a smaller dealership and need to make money from selling those “optional” packages. My refusal to purchase that, they basically refused to sell me the vehicle with asking price, tax and whatever inflated fees they had. I said how does that make sense that the ask price was $32k and finding out after getting there, the rear door was not even bolted in correctly which made sounds of metal being pulled apart. He tried to say they would take $500 off the car price and not fix the problem. Which all they had to do was tighten the bolt. The condition of the vehicle was not worth what they were asking. The car had been sitting since they asked $39k for that car. I told them after seeing the vehicle, I wouldn’t pay $34k out the door. But since the kid was trying. I entertained $36k out the door, take my trade in with no negative equity. The kid said his manager needed a higher number. If I could do $39k I said $36,888 is my final and best. Once I walk away, don’t call me. And the car will still be sitting there. Today that vehicle is still there. They’ve had to lower the price online to $30,500. Exploiting me stating I’m direct and stating all I’m willing to pay for is asking and tax and inflated fees since I understand they are a smaller dealership. Well they tried hard to push options I don’t need losing a deal and more money while the vehicle sits there. It makes no sense for me to purchase maintenance or warranty on a 7 year old bmw at a Mitsubishi dealer to get repairs taken care of. I hope they learn their lesson and fix the customer service issue. Otherwise, they will always lose money and customers.

This dealership is a horrible excuse for a business I had - hopefloats1027

This dealership is a horrible excuse for a business I had my 2026 Kia k5 serviced here and they forgot to put oil in my engine I had to go elsewhere for them to fix the problem they are incompetent and plain idiots service techs that are confrontational and unexperienced what shame the service manager is rude and unprofessional as well. They need to be reported to proper divisions for a wake up call which is what I have done. DONT TAKE YOUR CAR HERE BEWARE OF SERVICE DEPARTMENT

The service I received from Isiah in the Service - pc0

The service I received from Isiah in the Service Department was outstanding. He answered all my questions and understood what I needed and wanted. I will take all of my cars to him every time

Service and support has always been great. - paprmkr

Service and support has always been great. Love how they care for your needs. Some may not like the unexpected or other things that should not reflex on a dealer but we blame them for even then they try to help. I thank all for the service provide to me and family when we walk through the doors.

I wish I had seen the negative ratings before I came - rough

I wish I had seen the negative ratings before I came here. They sold me an extended warranty for more than 6K that overlapped entirely with the dates of the factory warranty. It took months to get a refund. I was told the issue was with the warranty issuer, but when I contacted the warranty issuer, I was told that the warranty void had been approved 6 weeks earlier and that Audi had the funds for that entire time. I tried to call many times but they screened my calls. When I called from a friend's phone they picked up. It was an arduous and maddening experience getting the money back, even though the dealership has issued me a meaningless warranty. Please go elsewhere. I won't be returning.

Great communication and very positive experience. - freeflybart

Great communication and very positive experience. Was able to make a good deal electronically and then they assisted me getting to the dealership to pick up my vehicle, even picking me up at the train station. Having the car detailed and gased up ready to go, was also appreciated. They stayed late and got me out the door quickly without any hassles.

I am writing to formally raise concerns regarding - Shelley

I am writing to formally raise concerns regarding misleading advertising and pricing practices at your dealership. The vehicle price advertised was not the actual price required to complete the purchase. After I proceeded based on the listed price, the dealership increased the total by over $3,000 through mandatory add-ons. When I cited California SB 478 (the “Honest Pricing” or “Hidden Fees” law), the manager became hostile and stated that if I did not agree to pay for LoJack, the dealership did not want my business. SB 478, effective October 2023 as an amendment to the Consumers Legal Remedies Act, requires businesses to advertise the full, all-in price and prohibits undisclosed mandatory fees. The manager further stated he was unaware of SB 478, which does not excuse noncompliance and may explain the dealership’s unlawful advertising practices. This conduct appears to constitute deceptive advertising and bait-and-switch tactics in violation of California law. I am documenting this experience accordingly. Sincerely, Shelley

Very courteous staff and prompt service. - evan

Very courteous staff and prompt service. always accommodating and met the needs of the customer

Towne Ford both in the Sales department and Service - jeff.frishof

Towne Ford both in the Sales department and Service department needs a complete overhaul. Tried to purchase a new F150 in 2020, told the staff what I was looking for, left them my business card. Never got back to me. Bought from another dealer. Now recently in service, I had an appointment for tire replacement and alignment. Dropped the truck early, 4 hours later they started and were unable to complete the alignment, telling me I needed to reschedule. Left an email with the GM, and four days later, NADA.

Poor customer service from Fransisco service department - Disappointed

Poor customer service from Fransisco service department and from service manager Jacob, A waste of time with them both.

I have a 2012 Jeep Grand Cherokee and I took my vehicle - Sumrbabe

I have a 2012 Jeep Grand Cherokee and I took my vehicle in on Jan14 2026 . Today is April 10th and I still have not received my vehicle. The customer Service is the worst I have ever experienced. For weeks I have called to get an update on my vehicle, only to be put on hold for 45 minutes. Several times I asked for Michael my service manager, only to be told he's not in or he will call you back, he never calls me back nor does he text me. When I do eventually speak with Michael, I have asked several times can he please just call or text me about any updates weather its waiting to hear back from the warranty co, or if they got the parts in etc... Crickets nothing no communication whatsoever!!! The last time I talked to Michael was Mar, 30th 2026 and he said my car should be ready the next day. Wow this is so disrespectful!! I am tired of getting played.

Excellent service, greeted me the moment I came into the - Adrianaordaz213

Excellent service, greeted me the moment I came into the yard . Courteous at all times Would totally recommend this place

We were looking for an Acadia. - Jacquelinecourdygrace

We were looking for an Acadia. We called and worked with Justin, Carlos & Brenda everything was as they offered, friendly and stress free. Thank you Honors GMC!😁

I feel taken advantage of by the 3 men who sold me my - Taken Advantage Of

I feel taken advantage of by the 3 men who sold me my vehicle, David, Idk, and Zack. I'm a single woman with 750+ credit score who was pre-approved with my credit union, these 3 men knew that and they still hit my credit for 4 hard inquiries!! This lead to a bait and switch move that made me feel taken advantage of, like how could you, really? Everything changed in the finace room! They added LoJack, and extended warranties I TOLD them I did not want. They added a down payment to my contract! They changed the APR, my term, and all dollar amounts for my trade in! My approved loan from my credit union went from $40K at 6.4% apr for 60 months, to a $47K at 7.9% apr for 84 months with financing from VW?? Only get a car here if you feel like paying extra. As in, $10K-$20K extra. A new 2025 VW Tijuan shouldn't cost $47,200.87 in December 2025. I won't ever shut up about this. Everyone should know how this dealership operates. I understand it's a business, but you don't have to be so dirty.

Attended to right away by sales associate. - ElCholo

Attended to right away by sales associate. The person who helped me was friendly and was patient to explain the process. When I called back, he answered right away. Good experience overall on my first visit..

Blindsided and completely duped by Winn Kia of Fremont. - Janaina A

Blindsided and completely duped by Winn Kia of Fremont. I was told the LoJack was pre-installed and could not be removed, so I had no choice but to pay for it. I’ve since learned that was false—it could have been easily removed. I’m now out $1,800 because of their misleading information. My car also has a matte finish, and no one explained how fragile and high-maintenance it is. Scratches can’t be buffed out, washes must be touchless or hand wash only, and they still won’t remove things like sap or debris. I’m left with a delicate car that cannot be properly cleaned unless I go to a specialty shop. I let the manager know about my experience, and while he has offered to talk, I don’t trust them and want everything in writing. So far, they have provided no resolution. I deeply regret buying from them and feel completely taken advantage of. Do yourself a favor—drive farther to another Kia dealership. Stay far away. This crosses the line from pushy car sales into outright misleading and deceptive sales practices.

One of the best dealership experiences that I have had in - frmrmarine1999

One of the best dealership experiences that I have had in a long time. Rico was a fantastic salesman along with the Finance Manager and finally with Gaston Diaz. The entire experience was great and would recommend them to anyone that is looking for a new car or used one...!

Fontana Motors Direct is hands down the best dealership - theprophet

Fontana Motors Direct is hands down the best dealership I’ve ever visited! The selection of vehicles was impressive, and the staff was knowledgeable and friendly. They answered all my questions and made sure I felt comfortable every step of the way. I appreciated the transparency in pricing and the financing options available. I drove away in an amazing car, and I can't thank Zach enough!