2,923 california Used Car Dealers

They try their hardest to exploit me into paying more - red!box357

They try their hardest to exploit me into paying more than I should, and sold me a service contact I didn't need.

After purchasing this car and was really excited about - anerok

After purchasing this car and was really excited about it. A few months later i opened the sun roof and noticed a tear in the wind deflector around the sunroof. I called the service department and spoke with Kenneth. I explained the situation and sent him pictures of it so he can check the warranty status. I then emailed him again days later to see what the status was. He said it was covered but i would need to drive all the way out there for inspection. I had to take a day off work and drive out there so they could take a picture of it. I waisted an entire day , gas, and he had an attitude problem as well. I explained that I didnt understand why i would have to go there to get a picture, when i already sent multiple pictures. He said if i didnt like there service there were other dealerships. What is this guy talking about. I just bought this car brand new from them. He then said it would be a 2 to 5 hour wait. Afterwards he said they will order the part and i will have to bring it back and drop off for repairs. I also told him there is an air gap on driver door making a loud sound. He didn't have that looked at. I guess i will have to live with the problem. I asked for gas for waisting my time and driving out there. That didnt happen. Just attitude. I wish i never bought this car from them.

From start to finish… Excellent service. - tweetyhurd007

From start to finish… Excellent service. I have no need to go anywhere else. Great job

always friendly great staff , Ivan in the service - cordovavicki

always friendly great staff , Ivan in the service department is great , he helps me every time. he is very thorough and explains and answers all my questions.

George H made the process of buying my 2026 Chevrolet - Mm120487

George H made the process of buying my 2026 Chevrolet Silverado Trail Boss 1500 smooth and stress-free from start to finish. He was professional, knowledgeable, and took the time to answer all of my questions without any pressure. George made sure I understood every detail about the truck and helped me find exactly what I was looking for. The customer service was outstanding, and you can tell he genuinely cares about his customers and making sure they leave happy. I’m extremely satisfied with my new Silverado Trail Boss and highly recommend asking for George H if you’re looking for a great vehicle buying experience.

I worked with Sales Associate Gavin and Manager Simone to - heppa1x

I worked with Sales Associate Gavin and Manager Simone to purchase a used 2023 Camry. I verbally denied all optional packages, but my sales contract included both Sky Force ($1495) and MVP VSC Vehicle Protection Plan ($3600). I completed a Service Contract Cancellation form in regard to the Vehicle Protection Plan, and I am hoping to receive full reimbursement. But I am told the Sky Force (vehicle tracker) is installed on the vehicle and is not optional. My contract wording states: "The following goods and services ar e NOT required as a condition to obtaining financing terms for the purchase of the Vehicle. Optional Theft Deterrent Device(s) :(1) Sky Force SVR Used. In speaking to Simone, I am not given the option of cancelling Sky Force. This dealership has a Better Business Bureau (BBB) rating of D+.

Best BMW service advisor in LA! - HowardZ

Best BMW service advisor in LA! Caesar Pleitez at SM BMW is awesome. He really cares about you and your vehicle. This has not been my experience at two other dealers since I brought my X5 here from Cleveland in 2022. The service department at Classic BMW in Cleveland is excellent and aligns with the brand. I have used 2 other BMW dealers in LA and service was not close to Classic until I found Caesar. If you want a real service advisor who looks out for the customer try Santa Monica BMW and definitely ask for Caesar. Thanks for all the help Caesar really appreciate it!

Jonathan was great and made the visit simple. - askenn

Jonathan was great and made the visit simple. I appreciated the rides so much! Thank you.

I had an outstanding experience with Lexus Carlsbad and - Eileen

I had an outstanding experience with Lexus Carlsbad and want to share it . The General Manager, Kevin Carroll demonstrated genuine commitment to customer satisfaction, making everything seamless and reassuring. The Certified Master Internet Saleswoman , Courtney Garner is exceptional from start to finish- knowledgeable, patient , and incredibly professional. I highly recommend Courtney . Anthony Taign finance dept was great to work with. I absolutely love my new RX 350- it’s a gorgeous suv and the entire experience was wonderful. Lexus Carlsbad truly values it’s customers and stands behind the experience they provide. I highly recommend them . You will too!

Loved the service! - Francogfatima

Loved the service!Maritza and Martin were beyond helpful in every aspect! Leaving very happy and with a new car! In the future me and family will only be purchasing cars from here! The help was very appreciated!

Excellent customer service! - ELIZABETH

Excellent customer service! Thank you Victoria and Omar! I was treated with respect through the entire process, which was seamless. Victoria is super knowledgeable, professional and made the purchase a very pleasant experience. I plan to purchase all my future vehicles here, since they set the bar high for my experience! Thank you, team!

Great experience. - Chris OReilly

Great experience. No messing around. In and out and everything works now. I want to Thank you guys

Went into Nissan to get more informed about a future car. - racosta2093

Went into Nissan to get more informed about a future car. Victor Ramirez was very polite and informative. He was very patient with all the questions I had. Excellent service!

Took truck in for trans and radiator fluid/flush - plus - buckfever395

Took truck in for trans and radiator fluid/flush - plus mirror warranty work. Now, three weeks later, trans not completed… and they simply forgot to look at the mirror. After being informed that my service tech no longer worked there, and then transferred to two other service techs ( that never got back to me) I had to physically go in and vent a bit. Have appointment next week to bring tuck back to get the promised work done. So far… not a good experience at all! Aaron Ford in Poway.

A few weeks ago, I inquired, online, about a vehicle on - kitedude

A few weeks ago, I inquired, online, about a vehicle on their website. Almost immediately, Jose Garcia called me and was able to schedule a time for us to meet that day. When I arrived, Jose was there to greet me and had the vehicle on display. He was extremely well versed on the features of the car. The credit application process was very simple. Literally a QR code. During the negotiation process, Jericho stepped in to work on a payment plan that I was agreeable to. Jose suggested that we go on a test drive and I was sold. The gentleman, in the financial department, was extremely efficient as we worked through the financing and paperwork. Jose, and the team, made the whole process very smooth and effortless with his professional and friendly demeanor. All in all, I had a great experience with Jose and the team at Fremont CDJR.

I worked with this team because I needed pricing for a - Bobby C

I worked with this team because I needed pricing for a Lucid, and they have a large selection available. After speaking with many dealers who only ask for your phone number or insist that you come into the showroom, Yevgeniy responded to inform me that they are a one-price platform. He even reached out later to confirm this, which I appreciated since many dealers make similar claims but do not follow through. I am currently waiting for pictures and will be checking them out for my next Lucid. Go Ever!

Kevin, in sales, was fantastic! - NatalieB

Kevin, in sales, was fantastic! He provided us excellent service, and smooth process! Highly recommend!

Let me start by saying my salesperson, George, was - RENEE61

Let me start by saying my salesperson, George, was absolutely wonderful. He was attentive, professional, and truly a pleasure to work with. Unfortunately, I feel sorry for him because he has to work alongside a finance department manager, Chase, whose behavior was egotistical and dismissive. I had already found the car I wanted and was prepared to finance only about $13,000 . However, during the financing process, the manager repeatedly presented the same numbers, simply shifting what I would put down versus what I would finance—without making any effort to adjust on their side. When I asked if the numbers were based on my credit, he confirmed they were. I then explained that my son, who has excellent credit in the 800s, could step in to purchase the vehicle. His response shocked me: “Well, I won’t sell it to him.” When I asked why, he claimed that California law requires the person signing the contract to be the primary driver, and since he knew I would be the primary driver, he refused to proceed. I was floored. His attitude and treatment were unprofessional, condescending, and frankly insulting. Whether it was because I am a woman or simply his personal approach, I cannot say—but I do know that no customer deserves to be spoken to or treated in such a manner. I am a 61-year-old woman who believes in treating others with respect, and I would never in a million years behave the way Chase did toward me. Future Ford, you need to do better. Respecting your customers is not that hard.

I just had my car serviced at the dealership and it was a - Danesi1022

I just had my car serviced at the dealership and it was a great experience. It was easy for me to schedule an appointment online that was convenient for me. My service advisor Cris Albino did a great job explaining everything to me upfront, keeping me informed of the progress, and then letting me know when the car was completed. When I arrived at the dealership, the car was done and washed. Cris any entire team did a great job.

Melinda was my advisor for my last service on my 2023 - maholybee

Melinda was my advisor for my last service on my 2023 Chevy Colorado she was great she definitely knows the product. She has the know-how and experience to take care of her customers! Thank you so much Melinda!

We recently had the pleasure of working with Cesar when - Emilydealba9

We recently had the pleasure of working with Cesar when purchasing our new 2026 Silverado, and we couldn’t be happier with the experience! From the moment we stepped into the dealership, he made us feel welcome, listened to what we were looking for, and guided us through every step of the process with patience, professionalism, and genuine enthusiasm.Cesar was incredibly knowledgeable about the 2026 Silverado lineup and took the time to explain all the features, options, and packages in a way that made everything clear and easy to understand. There was never any pressure just honest, helpful advice and a sincere desire to help us find the perfect car.Thanks to his help, we drove away in a 2026 Silverado that we absolutely love. The whole experience was smooth, stress-free, and even fun! We highly recommend Cesar to anyone looking for a new car you won’t be disappointed.

Thanks to the service department for offering a good deal - rapolinar49

Thanks to the service department for offering a good deal and getting me in and out fast as possible.

Everything went smooth, the employees know what they're - Nark

Everything went smooth, the employees know what they're doing. It's been a great experience working with George, who is knowledgeable, kind, also a firm and a great negotiator. And they have a very nice boss, the business owner, Kifah, which rocks!

I have nothing but great things to say about Frank, who - tjross202

I have nothing but great things to say about Frank, who was my service coordinator. He was personable and went out of his way to listen and help get me set up. However, the service itself took LITERALLY ALL DAY, and if I wouldn't have called, they would have kept my vehicle. Frank explained that the reason it took so long was because of the diagnosis of my passenger door lock (it wasn't working with the fob). He had told me that he would call me midway through the day to tell me what was wrong with my door lock and give me an estimate for the repair. That didn't happen. I finally called at 4 p.m. and he had to hunt down the repairman to determine what was wrong and what the cost would be. Then he quoted me $850 to replace the faulty part!!! Of course, the $250 I paid for diagnosing the problem would be put toward the repair. There was NO WAY I was paying that amount for this repair. Later, I bought the part myself for $99 and contacted a shop down the street to put it in for $200. So, really--North County GMC charged an exorbitant price for this repair. I also found out they are no longer a Buick dealer, and I have a Buick Encore, so I won't be taking my car there in the future.

Amazing service from Roger, right from the start. - Jren558

Amazing service from Roger, right from the start. Greeted me personally and took his time explaining everything. Cashier was also very helpful and professional. Negative on the surcharge need to get rid of it.

It’s Always a great experience! - Cbeto7625

It’s Always a great experience! Service department hands down has never disappointed me.. great work!!

Great spot advisor was very helpful and did everything we - Pdabiri

Great spot advisor was very helpful and did everything we needed and went above and beyond

Shout out to Julee Pham. - lisa3jdn

Shout out to Julee Pham. She’s amazing, she helped me get the car I wanted. She is professional and responsive and helped to get us in and out in record time. If you’re looking for a car and a great experience come see Julie.

AMAZING! - babyjosie1223

AMAZING!!!! Go to Miguel Ramos he will help you!!! Such an amazing person. On Friday the 2nd I had went to a dealership Fresno autoplex thinking that they were going to help but they were horrible there I walked out tearing up bcuz I really wanted a car, well that same night I kept looking and looking into other dealerships and I bump into this one and the next day I went here and BOOM! Me and my boyfriend met Miguel Ramos and literally made us the happiest people on earth! Walked out of that dealership with tears but this time HAPPY TEARS!

After a disappointing experience at another dealership, - akopkara

After a disappointing experience at another dealership, working with Peter and his team at Felix Chevrolet in Downtown completely turned things around. From start to finish, the process of leasing my Suburban was smooth, transparent, and genuinely customer-focused. Peter was professional, knowledgeable, and respectful of my time—no pressure, no games, just straightforward communication and a real effort to make sure I was taken care of. The entire team delivered an exceptional experience, making what can often be a stressful process feel easy and even enjoyable. If you’re looking for a dealership that values integrity and customer service, I highly recommend giving them a shot.