891 north carolina Used Car Dealers

Wiley boss was a wonderful help! - Trecia Mckay

Wiley boss was a wonderful help! He went above & beyond for me ! He is #1!!

Just bought a van from them. - keith.24.thompson

Just bought a van from them. The salesman was very pushy and seemed to be in a hurry. After I got home I started checking the papers I had signed and seen they had charged me more than what Carfax had it listed for. So don't do like me and trust these people. If you deal with them check everything because they are not trustworthy. BEWARE!!!!

For the past 5 years I have had nothing but excellent - Cheryl C

For the past 5 years I have had nothing but excellent service for my 2020 Forester at Capital Subaru. Even though I have moved 3 hours away, I will continue to visit Capital for my service needs as I have found them to be friendly, knowledgeable, trustworthy, and well priced compared to the dealership in my new city. Thank you Capital Subaru!

I recently bought a 2024 Jeep Grand Cherokee from CDJR. - Krys Bing

I recently bought a 2024 Jeep Grand Cherokee from CDJR. My salesman, Chip Chamberlin, was amazing. He went above and beyond to send me multiple car pictures and videos of options. He gave fast, friendly, and professional service continuously throughout the sales process. I highly recommend you give him a call.

James was the best salesman we have ever had the pleasure - jskelson

James was the best salesman we have ever had the pleasure to work with! From our first call to handing us the keys, he made our purchase so easy. Super informative and personable. Everyone at the dealership was the same. Highly recommend!!

The Sales will go out of their way to make the purchase - Disappointed Senior

The Sales will go out of their way to make the purchase happen; but the service department is totally opposite. After the sale I was "ghosted" with no return calls; this was reported directly to David "Sport" Durst who advised me to speak with him in the future; unfortunately Brian Yates, service department, told me that he could not reach Mr. Durst. My 2024 Kona is now losing power and coming to a complete stop while driving after about 6000 miles. This has happened 4 times now in the middle of traffic.Even though I submitted a video of the last event no repair because the master mechanic could not "reduplicate" the issue...no documentation of checking other parts of the vehicle..nothing This "accident ready to happen" was returned to me as is...Now I have to return it again and there is NO available loaner...AND Mr. Durst CANNOT be reached....According to an attorney, if I drive this vehicle as is knowing there are issues, I will be held responsible if there is an accident...it has started back stalling and losing power while driving after filling it with gas and even after Brian Nelson filled the tank with gas at the dealership....

Park Chevrolet does it again with great salesperson - Cmdavis0114

Park Chevrolet does it again with great salesperson (Crystal), finance and delivering a great vehicle! Low pressure and happy people! Thanks Crystal and Parks!!!

I had an amazing experience at Leith Alfa Romeo in - Joseph Price

I had an amazing experience at Leith Alfa Romeo in Raleigh, NC! I worked with CT Shorts and manager James, and they both went above and beyond to make the process smooth and stress-free. CT was incredibly knowledgeable and patient, walking me through every detail and helping me find the perfect car — a 2018 Alfa Romeo Giulia that I absolutely love! James made sure everything went seamlessly from start to finish and really made me feel like a valued customer. If you’re looking for top-notch service, a friendly, professional team, and an overall exceptional car-buying experience, I highly recommend checking them out. They truly care about their customers, and it shows!

My daughter had her Chevy Cruze repaired and Brian - Bob J

My daughter had her Chevy Cruze repaired and Brian Johnson and his team did a great job! Bob J

This was the best car buying experience, Mike helped me - kannbellscha

This was the best car buying experience, Mike helped me get the vehicle I wanted.

This place was incredible; they had such a great - EMitchell42

This place was incredible; they had such a great selection of vehicles. The sales staff was very friendly and helpful. We were able to find a vehicle that fit our needs and our price. Thank you to Greg Hartman and the finance manager Glenn. We will highly recommend them.

Just wanted to Thank my awesome Saleslady Ms. - clarkdr46

Just wanted to Thank my awesome Saleslady Ms. Neiman for being the ultimate professional. She greeted me and my daughter outside with a smile that made it easier to go thru the process. I would recommend her to anyone coming to the dealership for a New Vihicle. Give her a big raise!!!

It saddens me to have to write this because I was treated - Ha62000

It saddens me to have to write this because I was treated well the last time I was there. The service department has changed in that little bit of time I took my vehicle in for a oil change and tire rotation only to find out later that the tire rotation was not done. But I was never told this the only way I found out was I took a look at my paperwork work only to see that they wrote that the rotation was not done because they didn't have the wheel lock key. Ok I didn't have the key in the cup holder however I was at the dealership they could have just asked for it but they chose to skip the service.… wrong wrong wrong. What if one of the tires were defected dangerous on their part I called to speak to a manager and he did return my call but we missed each other I called back the next day and left a message for him never got a call back. So I called the service department back and not in these exact words but I was told I got what I paid for. But that's not what I made the service for I don't think I'll be using them anymore I can't trust them. It's just amazing how they will ring your phone off the hook begging you to come in and then treat you like garbage all I will say is if you go here walk around your vehicle going in and walk around when it comes out check your paperwork before you leave

My experience was horrible I’ve brought the car back 3 - ksyn1364

My experience was horrible I’ve brought the car back 3 times for check engine light my car has been to recon Infiniti dealership all over the place . I made the deal 50 days ago and still haven’t got the car back . Brian was good he did his best on trying to keep me updated sales manager laughed like the situation was funny horrible service overall

To Whom It May Concern, My name is Ronald W. - waynepoy

To Whom It May Concern, My name is Ronald W. Poythress, and I am requesting immediate assistance regarding a serious and unresolved issue with a 2014 Chevrolet Silverado 1500 that I purchased from the Charlotte, NC J.D. Byrider location on May 31, 2025. My family has had multiple positive experiences with J.D. Byrider. My wife previously purchased a Nissan from the Charleston, WV location, and we later bought a Jeep Patriot there as well—both excellent vehicles. Because of this history, I felt confident purchasing from the Charlotte dealership when I saw a 2018 Chevrolet truck listed online. Although the 2018 model sold before I arrived, I proceeded with the 2014 Silverado knowing it came with your warranty and that J.D. Byrider advertises outstanding customer service. Financial Details To complete the purchase, I traded in my Jeep Patriot, paid $1,500 cash, and financed $4,000 over 5 weeks, bringing my total down payment contribution to $6,500. Including out-of-pocket repair and towing costs, I now have $9,175 invested into a truck that I had for less than 90 days. Mechanical Failures & Safety Incident During my short ownership, I experienced multiple mechanical problems: • Week 1: The battery failed—truck would not start. • Later: I paid $300 to have the truck towed in due to a bad starter, plus a $50 service fee. • Shortly after: I paid $175 for another tow because the wire on the replacement starter burned in half due to being improperly tightened during installation. Finally, while traveling to visit family, the truck caught fire on Fancy Gap Mountain. I was able to extinguish it before total loss, but the vehicle was severely damaged. I paid $800 to have it towed to the Charlotte Byrider service department. After a month of calling with no updates, I was finally told the vehicle was being declared totaled. Another month later, I was informed I still owe $2,500 to the finance company—despite the truck being gone, undriveable, and owned for less than 90 days. Communication Issues I have attempted to contact the General Manager multiple times with no response. I have been in contact with Dan in Finance, who stated he has sent emails to management with no replies. Important Safety Note I have documentation from Chevrolet regarding a factory recall related to the exact fire issue this truck experienced. Request I am urgently requesting assistance and a resolution. I am a business owner and need a full-size truck

Great service, very friendly, answered all questions. - skibogolf

Great service, very friendly, answered all questions. Great selection, had the car in stock we wanted

Hanna has truly set the standard for excellence. - allen.ustianowski

Hanna has truly set the standard for excellence. This dealership offers great cars, outstanding service, and excellent value. Pricing was competitive, Elie Hoyek’s service was exceptional, and their body shop went above and beyond by fixing not only what I requested but also what I had overlooked. The only minor drawback was the mandatory Hanna Advantage package; if opting out were possible, this would be an easy five-star experience.

Scott Salzman (General Manager) Yazan Alhajjeh (Sales - adi-nc-car-fan

Scott Salzman (General Manager) Yazan Alhajjeh (Sales Manager) Guy Whimper (Certified Sales Consultant) Brian Martinez (Finance Manager) Please do not have any of the above people call me or text me. I would like to speak directly to the owner of the dealership. To Long Didn’t Read (TLDR): DO NOT BUY A CAR HERE. CHEATERS -- SCAMMERS -- LIARS STAY AWAY. Don't buy a car from this dealership. They are extremely UNPROFESSIONAL to the point of HARRASING me over a mistake they made. I received over 10 missed calls, over 15 text messages, voicemails and a 6-minute visit to my house (recorded on ring camera footage) trying to collect $1000 from me. Literally harassed by multiple people at this dealership for a mistake they made. I should honestly file a police report for the harassment and telling me that “karma will come to get me”. If I could leave 0 stars I would My wife, my father, and I visited this dealership on Memorial Day weekend to test drive a Porsche Taycan. We found the car outside and were approached by Guy Whimper, who offered to get the keys. I asked if it came with two keys and he said he would check, but never confirmed. He took my license and let us test drive the car. Inside, we agreed on a fair price with Yazan Alhajjeh. I left a $1000 deposit and said I would return the next week. During the week, I asked Guy about squeaky brakes and a recall alert. He said the brakes were fine and he could not get an appointment for the recall. When I returned to finalize the deal, Guy was not there. Another rep gave me the same vague answers about the second key and asked for my insurance, but never confirmed about 2 keys In the finance office, I explained to Brian Martinez that I had a check, a trade in, and would pay taxes. He interrupted and said he would handle it. I again asked if the car came with two keys. He said he did not know and I should ask the salesperson. I found out it only had one key. Brian told me a new key costs three hundred dollars, which is not true. I already own a Porsche and know it costs much more. Nice sales tactic to get the pen in my hand and my wife excited before telling me there is only 1 key. I signed and left with one key. Later, when charging the car at home, the screen said the cable had been changed and charging speed was reduced. They gave me a third party cable instead of the Porsche charger. I called to ask about the original cable and the brakes, but never heard back. While on a work trip, I received multiple missed calls and texts claiming they miscounted the deposit. I told them I was unavailable on a business trip meeting clients. Brian said he was tired from a new baby and had made an error. Yazan asked for my wife’s number to collect payment. I repeated that I was not home and busy. The next day, I got more calls and texts from Scott Salzman, the general manager. I saw a notification from my ring camera that the finance manager showed up at my house. I called Scott and he said mistakes were made on both sides and I had not paid the deposit. I sent a screenshot showing I had. He admitted the dealership made a mistake but still insisted I owed them. I told him their constant calls and unannounced visit were unprofessional. He said they just wanted the money and added, “he sees my true colors and karma will come to get you” before hanging up. Completely unacceptable behavior from a dealership. At minimum I would request a call from the owner of the dealership to apologize for the harassment I received from Scott Salzaman the General Manager, the original charging cable for my car and second key for my vehicle. Honestly if they had just asked nicely and waited a week for me to come back from business trip I would’ve happily paid the $1000 I owed them and been done with it. Lesson learned not to buy cars from this kind of low caliber high volume dealership. My first Porsche I bought from a car broker across the country over iMessage and I left him 5 a star review on google. Way

This dealership sells lemons. - sandragsloan1

This dealership sells lemons. Stay away from them at all costs. The vehicle may look nice and pretty but inside they are a tragedy waiting to happen. You don't need to be paying for a car that is rusted out underneath as well as the body. Run, don't walk from this dealership: RUN:. They will even deliver your car at night so you won't see how mad a shape it is in. BUYERS BEWARE.......ALL BUYERS!!!

Do not go here or to Anton. - Crystalbwaugh

Do not go here or to Anton. I was made to believe I was family while there but as soon as I bought a vehicle I was nothing. The floor mats that were in the vehicle when I made the purchase was removed and not put back for "detailing" while paperwork was being finalized. When I called the first time Anton said he would find them and ship them. 2 weeks later no floor mats. I called again, he said he found them and was looking at them but forgot to ship them but would do it that day. Called a 3rd time said he already shipped them but couldn't find the tracking number. Called 4,5,6,7,8,9 times again. He never shipped them. Manager said he would find out what was going and would call me back. Never called me back. Was told they found them and shipped them asked for a tracking number, told they would send it in a message. They didn't. Called again for tracking number and got a picture of a box. Finally received 15.00 floor mats. They are not the floor mats that was in the car. I have pictures to prove it. The heat doesn't work in the car, side mirrors don't move, rear windshield wiper doesn't even go with the car its too big and has scraped the hatch, wiper fuild cap is completely missing among other things. I repeat do not go here. I have included pictures of the grey mats that went with the car vs the cheap ones they sent me that are black.

After Sales service is absolute garbage. - wilkesC

After Sales service is absolute garbage. I made the mistake of buying some extended warranty packages from the finance manager. I sold traded the car for something else and requested a refund of my extended warranty. 3 months later they still have not started the cancellation process after numerous calls and sending them the necessary paper work multiple times. I went in person today to talk to the finance manager about this. After waiting an hour I decided to leave since he was "busy" as soon as I started my car i look in and who comes around the corner but him. I walk back inside try to speak to him, he lies to me saying everything has been completed on his end (I verified yesterday this is not the case) then tells me he doesn't have time for me he has a "customer". I guess I am not a customer anymore there in University Fords eyes. I have been left with no choice but to file complaints and make sure the public knows what they are getting into stepping through the doors here. PLEASE AVOID THIS DEALERSHIP.

In my 27+ years in automotive industry I've never had to - Josh wyatt

In my 27+ years in automotive industry I've never had to pay much over sticker on a used car. I was interested in a 2014 Camaro they had on lot had them work up their supposed best deal. Sticker price was $14500 their out the door price was nearly $20000. I've priced cars at numerous other dealerships and car lots in the last few days and every other dealer/lot either beat the sticker price or were within $100 or so dollars of the sticker. All this was done over the phone/ text at least I didn't waste the couple hours driving up to Boone. Even on the new cars I've bought over the years I've never seen that many fees and service charges before. I messaged the guy that unless they could do out the door around $14000 or so which is actually still over Kelly blue book I would pass. After that no other offers were made.Salesman was good and helpful but deal did feel shady after adding almost 6k in fees and services to the sticker price.

I recently bought a 2026 traverse and Mary was a amazing - tlsweet143

I recently bought a 2026 traverse and Mary was a amazing made the car buying experience so easy and stress free thank you Mary and to the rest of the Capital Chevrolet Team

Purchases a 2013 BMW from Seasell and less than 500 miles - treyanddarby

Purchases a 2013 BMW from Seasell and less than 500 miles had to take to a shop and the repair bill was $2,400.Black replied to my first review and said contact Seasell .I contacted the owner and he said that he could not help with the repair bill! Disgusting after only having less than a week!I traded a 2007 BMW 525 and Blake said he would ha e to wholesale it due to high miliage,well that's not true either! Seasell has it on their lot for $4,280.Big jump from a $ 800.00 dollar trade! Best I can advise anyone is Buyer Beware of Seasell auto dealership.

Had a good experience buying a 2019 RDX from Leigh. - CSE

Had a good experience buying a 2019 RDX from Leigh. Mohammed and Justin were knowledgeable and professional.

Fantastic! - tsinclair

Fantastic! Lost my previous Kia Soul in a house fire. I was a little traumatized and Randy Marion was there to help. They made my decision and the process easier than I expected. Great group to work with.

Friendly and engaging salesmen. - 54Rogue

Friendly and engaging salesmen. Dealership is well organized and spotless. I do wish the process could be streamlined. It was pleasant but longer than I expected.

Just wanted to let everyone know about the enjoyable - Mlbillcrew61

Just wanted to let everyone know about the enjoyable experience we had recently when we purchased a fifth wheel rv from Philips Rv. Kenny Ballard and Easton Kukuck went above and beyond answering all our questions and getting us what we considered a very fair deal. Kudos as well to Bob Board in service. He took the time to show me how to winterize and perform preventative maintenance measures for the future. He has a wealth of knowledge to share. And thanks to Jeff in parts for ordering the extra parts and incidentals that we wanted. I would highly recommend this rv dealer and this team to anyone in the market for a RV!

Jessica Linville is such a good employee. - Shirley

Jessica Linville is such a good employee. She makes me feel like I am the only customer she has when I go in for service(which of course I am not). Went in yesterday for service and she handled it within a timely manner. Very, very satisfied

Larry Spates was the first person to answer the phone... - Lindaegerton

Larry Spates was the first person to answer the phone when I called. I was so impressed with his knowledge and attitude. He knew I had a busy schedule so he offered to bring the new Genesis to me to test drive. He was so knowledgeable about every gadget that I asked him about. There was no question that I was going to buy the car from him that day. He got all of the paperwork ready for me to sign the next day and was so efficient. In addition, he delivered the vehicle and went over every detail to my satisfaction.