I’m so disappointed that after multiple visits to the - Timmedicaid
I’m so disappointed that after multiple visits to the service department at Ancera Nissan on IH 10 and over $10,000 worth of work just under the hood. I’m scared to drive my car because “the same” acceleration installing issue continues to this very day. The service helper Josh (and others over the months) have been nice to me. That is to say they have been nice and polite and made every effort, I believe, from their position to help me through this difficult time and the young man that runs the rental car department has been fantastic as well I’m just so disappointed that somehow my 2009 Nissan Marano engine (after about a half a dozen visits to the service department) seems to be more clever and more capable than the technicians working on it cause it’s still broken. However everyone still got paid. The car is still running poorly. I’m not sure how a 2009 Murano can be smarter and more clever than $175 an hour worth of “labor”
But that seems to be the case as far as I can see.
To add insult to injury when I went to the sales department to have my vehicle a valuated and possibly used as a down payment they told me they would give me $500 for my car…with somewhere close to $15,000 worth of parts and labor done at that very dealership in the last year or so.
Those of us out here in the consumer and senior citizen world are very vulnerable and take our vehicles to who we believe are highly skilled professionals because we believe that they can do what we cannot and we trust that they will. And I haven’t heard a word from anyone in leadership./management.
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