11 Subaru Dealers near 20904near 20904

I’m in the sixth year of enjoying my 2020 Outback. - tomobriant

I’m in the sixth year of enjoying my 2020 Outback. Herb Gordon Subaru had taken excellent care of the car…which is mostly trouble free by the way. Vitaliy in the service department has been excellent to work with, he is professional and has great communication skills. I couldn’t recommend Herb Gordon Subaru or Vitaliy more!

The staff are very helpful and kind. - marybethom

The staff are very helpful and kind. The car buying process was smooth and easy.

Dealership personnel were nice, efficient (more than - Sean J.

Dealership personnel were nice, efficient (more than other places I’ve visited and purchased from), and took good care of my needs while there. Left with a lot of positives. Traded in test drive and purchase complete all within about 3 hours. Good place to deal with! I’d recommend again to those considering purchasing a car!

Fitzgerald makes the car-buying experience as painless as - Jsoyke

Fitzgerald makes the car-buying experience as painless as possible. They always put the customer first.

We bought a Forester a couple of years ago for my wife - klausrc58

We bought a Forester a couple of years ago for my wife and we were very happy with the service. Two years later I needed a new car so it was a no brainer to go back to Heritage in Catonsville to purchase another Forester, so far we are very happy about with their service there.

Great and thorough service. - cckgrant

Great and thorough service. Service tech Anthony helped ensure my vehicle was in great hands.

The sevice was handled quickly and was thoroughly done. - Joanp47

The sevice was handled quickly and was thoroughly done. The service representative and other staff were pleasant and friendly.

Excellent customer service on my last visit for service - phirex

Excellent customer service on my last visit for service of oil change and tire rotation

Had a very good experience with all the folks here. - Niebuhre

Had a very good experience with all the folks here. Got a deal I wanted and very happy with my vehicle so far. Pete, Ron, and Catharin offered great service.

Falls advertising ! - Rost23

Falls advertising ! December 7, 2025 By Rost from Germantown.MD Falls advertising ! Don’t care about loyalty My family has been loyal customers of Fitzgerald Subaru for many years. My mother has purchased seven vehicles from this dealership, starting all the way from Subaru B9 Tribeca and multiple Foresters after that. Unfortunately, what happened on December 6, 2025, was the most disappointing and unprofessional experience we’ve ever had with any dealership. Three days before our visit, my mother spoke with a salesperson about a 2025 Subaru Forester that was advertised as: • One owner • Only 5,000 miles • Used and in excellent condition This is exactly what was shown on the printed brochure and what we were told over the phone. When we arrived at 11:30 AM, the vehicle was already pulled up front, ready for us to sign paperwork — clearly expecting us to buy it without question. Before signing anything, I personally checked the vehicle by running the VIN through Carfax, and what I found was shocking: ❗ Carfax showed: • 8,000 miles (not 5,000) • TWO owners (not one) • Mileage and ownership did NOT match what the dealership advertised This is not a small mistake — this is false advertising, and in Maryland it is unlawful to misrepresent mileage and ownership history to a customer. When we confronted the sales manager “ Nick “ about the false information, instead of apologizing or correcting the error, he said: “Do whatever you need to do.” When we suggested adjusting the price to reflect the real mileage and ownership history, he became frustrated and refused any discount at all. We explained that this was a serious misrepresentation, and his response was shocking: “If you go to the Gaithersburg location, I’ll make a phone call so they don’t sell you the car.” This is not only unprofessional — it is unethical. Adding to the frustration, we brought another vehicle in for a simple oil change during the same visit, and while we were dealing with the manager and discussing the Forester, they never even completed the oil change. Another example of carelessness and disrespect for long-time customers. BOTTOM LINE This dealership tried to sell us a vehicle with: • Incorrect mileage • False ownership history • Misleading printed materials • Zero accountability from management • A threat to block us from buying at another location • Complete disregard for a loyal customer who has purchased 7 cars from them I strongly recommend that anyone shopping here verify everything through Carfax and do not trust the information they provide. After this experience, our family will not be returning to Fitzgerald Subaru of Rockville.