62 Ford Dealers near 62448near 62448

Really liked my salesperson and was extremely helpful and - Patty.mccastle

Really liked my salesperson and was extremely helpful and informed .Took a little more time than I thought it would.

Great customer service, and did not force very many extra - trentschmid26

Great customer service, and did not force very many extra packages and fees. Very transparent the helpful as well.

It was a good experience. - DPUTNAM67

It was a good experience. I was very happy with the friendly service and good advice.

Great service as expected and I will continue to return. - hortonsby5

Great service as expected and I will continue to return. However, they unplugged my dash camera and did not plug it back in. And broke my start button accessory knob. Only received a weak apology with no offer to replace.

My experience with Town and Country Ford was absolutely - Dlandolt3

My experience with Town and Country Ford was absolutely phenomenal. I worked with Cody, who was extremely patient, kind, and helpful in the process of me buying my first car. I could not recommend a better dealership or salesman. I will be a lifetime customer!

Sales agent (Daryl Nelson) was easy to work with and - drj3757

Sales agent (Daryl Nelson) was easy to work with and reviewed a great number of SUV’s on the family of dealerships master list with me over the phone then had the desired ones ready for me to drive. Service after the sale was what really impressed me.

The young man that I spoke to worked with me and not only - omariadams667

The young man that I spoke to worked with me and not only that he only gave me resources to help out with getting a car as well

Outstanding customer service from their Service Dept! - mpatrick

Outstanding customer service from their Service Dept! They helped ensure that Ford Motor Co honored their drivetrain warranty to replace the transmission on my 2019 Fusion. Furthermore, Ford Motor Co had originally denied my claim for tow truck and rental car expenses because I did not book the reservations through Ford, but Michelle stayed on Ford and got them to reimburse me for both expenses!

We were visiting the Crawford County Humane Society in - Jamie B

We were visiting the Crawford County Humane Society in Robinson Il. While we were there, our tire pressure monitor light went on. My husband found a nail in one of the tires, and the tire pressure was 22psi. We went to Silverthorne Ford to see if they could help us. These people could not have been nicer. They were going to patch the tire, but Geoffrey discovered some large cracks on the inside of the tire. We were shocked since we had just had our tires rotated by our mechanic, and he never said anything. Jordan was surprised the tire hadn't blown. It could have been a bad accident if the tire had blown while we were driving at highway speeds. Even though the mechanics were busy, they took the time to replace the damaged tire. Geoffrey inspected the other 3 tires, and the other 3 were beginning to get cracks in them as well. This is a Ford dealer and we have a Toyota, so it was really nice they were willing to help us instead of sending us elsewhere. We live in Minnesota and we're on our way back. We forgot to take pictures of the tire to show our mechanic. Makayla was nice enough to send us some photos. We were just so amazed at the kindness and customer service we were provided by everyone at the dealership. Jordan, Geoffrey, Makayla, and Bailey really stood out. Bailey spent a lot of time showing my husband the owner's Hellcat he was detailing while we waited. We couldn't have been happier with the service everyone provided. We would highly recommend you take your vehicle there if you need any service.

Friendly and fast service. - terry

Friendly and fast service. We were at a horse show down the road when our 1-ton dually would not start. They got us in right away and found one of our batteries was faulty. Completed the warranty work with no waiting or hassle. Highly recommend the service department!

Great help in fining just the right vehicle. - Gmfinney

Great help in fining just the right vehicle. Good follow up from service and finiance.

I had the pleasure of working with Reece on the purchase - dgilman82858

I had the pleasure of working with Reece on the purchase of a Chevrolet Equinox. Everything went smoothly and I couldn't be happier with my experience. If you are in need of a vehicle I suggest you talk to Reece. You will not be disappointed!!

Purchased a nice car at a good price. - rmQuertermous

Purchased a nice car at a good price. Everyone we worked with during the process were very nice and knowledgeable! My only complaint is that they said upfront they were negotiable on the price of the vehicle and in the end they wouldn’t come down off of the listed price.

worthless garbage they will pay to take this down. - shrnknndy

worthless garbage they will pay to take this down. take used cars to reputable mechanic. i guarantee it will be a piece of s!

Do not use this dealership, as they will damage your - Rns0613

Do not use this dealership, as they will damage your vehicle while assessing it. Took in my 2023 dodge challenger to see about trading it in, while assessing Drew at Pilson Ford drove my vehicle, and parked the vehicle on a parking block, damaging the front bumper, by ripping the front lip off the bumper, and ripping the underguards off the underside of the vehicle. Dealership refuses to help on trade offered 17k for trade when it was booking for 23k. I’m sure because they knew they damaged the vehicle. The “owner” has commented that they wanted an estimate from a body shop, I was denied that by Drew, and told IF I wanted it fixed, I had to take my vehicle back to them. I refused, why would I trust a dealership that’s damaged my vehicle already?

Exceptional service and awesome customer service. - Vera.schaftlein

Exceptional service and awesome customer service.. knew where my car was at from start to finish

Crew is professional and capable. - pundit68

Crew is professional and capable. Work required was completed and any`potential issues were addressed.

First I had a poor experience with some battery issues - adamkjones655

First I had a poor experience with some battery issues and aftermarket add-ons. Turns out I was forcing the problem!. The service staff were very kind and professional taking care of my elantra and teaching me the proper way to secure my power cables and where. They also performed other services to ensure I was safe and my vehicle was in top shape! Thanks to Jacob and the entire team for your help! AJ

I can't say enough good things about this dealership. - RafeGaret

I can't say enough good things about this dealership. They came back with a deal so good, I flew from NY to get it. Even picked me up at the airport in St. Louis and delivered me. If you are looking for a new RAM, check them out. Shout out to Ashlee and Brock, they were easy to work with.

Worked with on price/trade in. - Dnalley79

Worked with on price/trade in. Vehicle was clean and ready when we picked it up

Great sales experience. - Chris

Great sales experience. I worked with Eli and Paul - great communication. I was never left hanging at any step in the process, which included shipping the vehicle to Idaho, from Bloomington.

Looked at a 2015 Mercedes coupe and the salesman Adam - jrwright6284

Looked at a 2015 Mercedes coupe and the salesman Adam Driver assured me the vehicle had been serviced and inspected, I checked the oil a few days later and it was very dirty,I spoke with the dealership and they had him call me, I spent $124.00 for a oil change and a full service check over,he said he would reimburse me for the oil change ,its been 2 weeks and no check has showed up,be careful about buying any used car at Kate Faupel Ford in Henderson KY.

After purchasing several vehicles from this dealership,... - BMckillop

After purchasing several vehicles from this dealership, and working with previous service manager’s Josh Clark is by far the worst I have ever attempted to work with. On one visit I overheard him being rude with another customer on my next visit he refused to even speak with me about my vehicle. I attempted to contact the service department for a week by because I was out of town and only reached an answering machine each time. I left multiple messages and he refused to call me back. As a result of this individual they have lost a good customer and I personally would not recommend them to anyone in the future.

We have nothing but good things to say about Ruxer Ford. - Wright5

We have nothing but good things to say about Ruxer Ford. We will recommend them to anyone looking to buy a new or used vehicle.

When I finally made the decision to purchase a new car I - rrats06

When I finally made the decision to purchase a new car I made some online inquiries to several dealerships. Jaylon Warren at Jackson's responded almost immediately. He helped make the whole process as painless as possible and wanted to make sure that I got what I wanted.

Everyone at this dealer has been wonderful! - Sheila H

Everyone at this dealer has been wonderful! The service department has always been superb! Melissa always seems to go the extra step to give great customer service!

The sales team is very helpful and friendly Very - eadsjerry72

The sales team is very helpful and friendly Very informative. All in all a very good experience

Always friendly, help us find what we want. - djnesitz@psci.net

Always friendly, help us find what we want. Let us test drive what we want and explain everything we needed answered

So easy to work with. - Darla@home

So easy to work with. Very accommodating. Not pushy, took time to explain everything about the car. Would not hesitate to purchase another auto from them.