308 Used Car Dealers near 91214near 91214

Alex was very good explaining on the question I had about - gashelygomez06

Alex was very good explaining on the question I had about anything related to the car, payments and protection plans that they offer. He was very kind and has helped us buy two other cars in the past.

I brought my car in for scheduled maintenance and to make - Chowder

I brought my car in for scheduled maintenance and to make a software change. The advisor listened and ensured my needs were met. The facilities were great and allowed me to wait in comfort.

I reached out to the dealer as I was in the market for a - NG

I reached out to the dealer as I was in the market for a new vehicle and had prior experience with Galpin VW. Just like my first experience, this experience was GREAT! I had the opportunity to work with Eric and Josh and it was probably the smoothest dealer experience that I have had in a long time. Everything from our initial message, confirming my visit, and having the car ready when I got there. Eric was very patient with all my questions, and helped me find the vehicle I felt was best for me. They both then helped me secure an awesome deal, and we got everything done efficiently. Overall my experience was smooth and I feel extremely satisfied with the level of professionalism.

Wael Azzam, was extremely professional helped me with my - Stevevfesta

Wael Azzam, was extremely professional helped me with my trade and structuring a great lease on my new BMW X3. Adela in the finance department also exceptionally professional helped everything go smoothly. The sales managers also were very professional congratulated me on the new car and thanked me for the business. Steve was very knowledgeable showed me the app and go me up to speed on all the car functionality. I count have scaled for a better experience working with them I look forward to being a repeat customer.

If you are buying through the Costco Auto Program, stay - egarciadesigns

If you are buying through the Costco Auto Program, stay far away from Keyes Hyundai of Mission Hills. When buying our vehicle, the dealership forced a $2,290.00 charge labeled as "Required Dealer-Installed Items" on their Costco price sheet, which they bundled entirely onto a KARR Security System warranty contract. When we had to switch to a dealer-traded vehicle to get our preferred color, the physical KARR alarm was never installed on the car we took home. Charging and financing over $2,000 on an auto loan for physical hardware that was never delivered is bad enough, but their response when we tried to address it was even worse: 1. Complete silence and stonewalling: When we first discovered the issue and reached out to cancel, the finance department completely ignored our emails and never returned our phone calls or voicemails. It wasn't until I showed up at the dealership in person with a formal demand letter that anyone would even acknowledge the situation. 2. They admitted in writing it was never installed: Once management finally responded, General Sales Manager Jason Jhee sent an email encouraging us to have KARR come install the system after the fact if it wasn't done already. 3. They falsely claimed Costco mandates forced add-ons: In that same email, the GSM claimed that "the added items are mandatory. It states that on our agreement with Costco"--blatantly contradicting the contract's own disclosure stating the product is optional, as well as California add-on rules. 4. They refused our refund and offered oil changes: When we pointed out the non-delivery, the GSM reversed course, claimed nobody forced it on us, insisted there is "no 30-day cancellation window on a non-cancellable product," and dismissed a $2,290 charge by offering four complimentary oil changes. Billing customers for uninstalled equipment, disguising optional accessories as mandatory, ignoring customer communication, and brushing off legitimate cancellation requests is completely unacceptable. Take your business to an honest dealership that actually delivers what they finance and respects partner program terms.

Very nice but I had an apt at 11am for an oil change, my - Mishelle.morales

Very nice but I had an apt at 11am for an oil change, my car wasn’t ready until 4:10.

Overall great experience; would only wish there were more - Janet.chacon

Overall great experience; would only wish there were more associates to assist upon arrival. Had to wait a bit and ask around who can assist with service on my vehicle.

Everything went really well with Jaime. - ADALBERTO MOTA

Everything went really well with Jaime. He was always attentive and tried hard to find the ideal SUV for me. We are very happy—thank you very much!

I had a wonderful experience working with Mark at Diamond - rx.patel66

I had a wonderful experience working with Mark at Diamond Honda. He was very friendly, patient, and professional throughout the entire car-buying process. He took the time to answer all of my questions and made sure I understood everything without making me feel pressured. Mark was especially helpful while I was comparing prices and looking for the best deal on my Honda CR-V Hybrid. He was honest, respectful, and genuinely wanted to help me find the right car at a good price. The whole experience was smooth and comfortable, and I really appreciate Mark’s excellent customer service. I would definitely recommend Mark to anyone looking to buy a Honda. Thank you, Mark, for making the process so easy and stress-free!

Eddy helped me a take home a amazing grand opening - jaimeballestas537

Eddy helped me a take home a amazing grand opening wagoneer , I’m so happy with my purchases

This is follow up to my review from last week. - lisak

This is follow up to my review from last week. I could not figure out how to change/update my previous one. As promised, here is my updated review. My husband drove back out to there (1 hour drive) to get paper plates which should have been done in this first place. He ended up working with Cris. She was fantastic! Even answers her direct landline when you call it. She took over for the sales guy and the finance guy and fixed the problem. We are yet to receive dmv plates but we know these things take time. Thank you Cris for helping out- truly appreciate it!

Puente Hills Toyota has always been a good dealership, - LB

Puente Hills Toyota has always been a good dealership, but Genesis brought the dealership to a whole new level of excellence. She’s very professional and she treats her clients with utmost respect. Genesis is an asset to Puente Hills Toyota.

I can't imagine having a more positive experience when - M. S.

I can't imagine having a more positive experience when buying a used car. After researching online for 5 months, I knew exactly which vehicle I wanted, and it happened to be in their inventory. I was greeted by a welcoming staff, and at no point was I pressured into even looking at a more expensive vehicle, nor was I persuaded to consider anything I wasn't comfortable with. My sales professional John Gomez was about as easy-going as they come in the automotive business, and he helped to make a transaction that could have been anxiety-inducing into something that was smooth without any pressure. He strikes the rare balance of professionalism and authentic amicability. Jake in finance was also extremely pleasant to work with. My options were explained clearly without any coercion, and I was treated with the highest of respect. If you are wary or even dread the entire car buying process, go to Norm Reeves Honda Superstore in West Covina. It absolutely was worth the drive for me. Also, if you are a woman buying a car by yourself, or if you are a first-time buyer, you don't have to worry about being mistreated or taken advantage of at this store. They are about as close as you can get to a perfect 5-star rating for a reason. If you need a car, this is the team that you can trust to do right by you.

This is my third lease with Shawn and his team. - Lani

This is my third lease with Shawn and his team. I couldn't be happier with their high level of customer service. Thank you so much for all of your help! The process was seamless.

I had a very poor experience with Alfa of Glendale. - ZACK

I had a very poor experience with Alfa of Glendale. They kept my car for over a month just for diagnostics, with little to no updates during that time. After repeatedly calling for answers, they told me they still couldn’t identify the exact issue, even after charging around $350–$385 for diagnostics. On top of that, they said I would still have to pay that amount regardless of the outcome. Then they suggested that if I wanted a more in-depth diagnosis, it would cost an additional $900—just to figure out what’s wrong. Overall, the communication, transparency, and pricing felt unreasonable. I would not recommend this shop based on my experience.

Tim Zabzdyr, the sales representative, did a great job - prebmel

Tim Zabzdyr, the sales representative, did a great job navigating the transaction from beginning to end. He was informative but not coercive. He gave us options and factors to consider and let us make our decision. This is our second car we bought from CarMax.

This dealer was great at helping me find the perfect car - frankchave49

This dealer was great at helping me find the perfect car for the whole family! Thanks to Mario Hernandez, from the Sales Department, I got the best possible deal on my car. Two thumbs up, I am very satisfied.

When asking about the Mini Cooper I was interested in the - julieannrenteria

When asking about the Mini Cooper I was interested in the salesman Alfredo. He was just so negative. I told him why he is trying to talk me out of choosing the car. He claimed he was giving me information. I told him all the information he gave was negative.

Great car and great service! - debi

Great car and great service! From the salesman to the service everything was a pleasure!

Not very convincing pushy not nice the sales person - J

Not very convincing pushy not nice the sales person didn’t let me buy the car I liked because it wasn’t the model they were pushing I gave up n left as soon as I could n told as many people I could to just go to Toyota.

This dealership has been the best. - Smith4u222

This dealership has been the best. They have always come through with great customer service and Joe my service writer has been great. Thank again