267 Used Car Dealers near 93301near 93301

Extremely disappointing experience at DCH Honda of - this guy

Extremely disappointing experience at DCH Honda of Oxnard. I scheduled an appointment after receiving an online offer for my vehicle and was also seriously considering purchasing a new Honda Passport. Unfortunately, the entire experience felt like a complete waste of time. Masood Zamani never even came out to introduce himself or properly evaluate my vehicle. Instead, he walked out of the office and yelled across the sales floor from the doorway, "Internet price is coming at $28,000," without even inspecting the car. The interaction lasted maybe 20 seconds total. He made absolutely no effort to engage, inspect the vehicle, or provide any level of professionalism or customer service. What made it even more embarrassing was the reaction from the employees nearby. Even they appeared shocked by how the situation was handled. If the dealership had no intention of actually evaluating my vehicle, then why ask me to bring it in? The entire experience came across as inconsiderate, unprofessional, and reflective of very poor business practices. Honestly, after this interaction, it's no surprise they currently hold a D- rating with the Better Business Bureau. Because of this experience, I will not be purchasing the new Honda Passport from DCH Honda of Oxnard, and I will absolutely be sharing my experience with friends and family. I expected professionalism and respect, and unfortunately received neither.

Very unprofessional. - Jamespugliesegolf

Very unprofessional. Avoid Tina James. She lies, does not follow up, and is very unprofessional. The managers have no idea how to sell a car.

I had a great experience purchasing a new Subaru Legacy - josette.bonte

I had a great experience purchasing a new Subaru Legacy at Subaru of Thousand Oaks. The purchase was facilitated by two outstanding sales people: Mathias and Leena. Mathias corresponded with me to let me know when the car I was interested in came in. Leena demonstrated most aspects of the car in great detail during the test drive with great patience and sweetness. Both Mathias and Leena were very knowledgeable, pleasant, sharp and not pushy (which is very rare among car sales people). I was made to feel very comfortable during the whole process and treated with respect. I live all the way in West LA and they drove the car to my house that same evening, so I did not have to leave my Honda behind in Thousand Oaks. They later followed up to ensure satisfaction. Kudos as well to Rodrigo who authorized the deal and to Jose Magana, the Manager who stepped in to prevent a glitch. This is the type of service you seldom find as a woman buying a car. I recommend them most highly.

I recently purchased a vehicle at Toyota of Ridgecrest, - MelisG

I recently purchased a vehicle at Toyota of Ridgecrest, and I cannot recommend Elias highly enough. He worked tirelessly on my behalf to secure an insanely good deal that I didn't think was possible. What impressed me most was his incredible patience. I struggled with a lot of indecisiveness throughout the process, but he remained kind, professional, and never pressured me. To top it all off, he even came in on his scheduled day off just to help me finalize the paperwork and ensure everything was perfect. If you want a stress-free experience with someone who actually looks out for your best interests, go see Elias!

Great experience! - gspradlin

Great experience! I will definitely go back when I am ready to buy again. Never felt the slightest bit of pressure through the whole process even when I decided to returned the car after purchasing. I was very pleased!

Everything went really well with Jaime. - ADALBERTO MOTA

Everything went really well with Jaime. He was always attentive and tried hard to find the ideal SUV for me. We are very happy—thank you very much!

Helen was amazing and helped me so much! - makaispamassage

Helen was amazing and helped me so much! She was thorough and made it easy!

Had a wonderful experience working with the team at Ed - VRAM GAMALYAN

Had a wonderful experience working with the team at Ed Dena's, everyone was very nice and helpful. I've purchased many cars and this was one of the smoothest transactions. Looking forward to working with them in the future.

Mario LaLane at Simi Valley Toyota truly makes this - Savvy Shopper

Mario LaLane at Simi Valley Toyota truly makes this dealership. I had the pleasure of meeting him years back, and he made an instant impression by providing true customer service with honesty and integrity. Years later, I went back to Simi Valley Toyota for another purchase. Although the specific used vehicle I was looking for wasn't available at the time, I opted to still give my business to Mario L. by purchasing an extended warranty through him. Ask for Mario L. He definitely stands out in an industry that unfortunately doesn't always have the best reputation. I cannot give a higher recommendation; I am convinced this dealership wouldn’t be nearly as successful without his dedication!

I recently brought my Honda in for service and had the - Jesse G.

I recently brought my Honda in for service and had the pleasure of working with Mr. Juan Alvarez. From the moment I arrived, he was professional, friendly, and genuinely helpful. He clearly explained the recommended work, answered all my questions without any pressure, and kept me updated throughout the process. The service was completed on time, the work was done thoroughly, and the final cost matched what we discussed. I especially appreciated how he took the time to walk me through everything and make sure I understood my options. It’s rare to find a service adviser who combines technical knowledge with such excellent customer care. I left feeling confident that my vehicle was in good hands and that I was treated fairly. Highly recommend Mr. Juan Alvarez and the service department at the Swickard Honda of Thousand Oaks. I’ll definitely be returning and requesting him again.

Buenaventura at Audi Oxnard was wonderful to work with. - colus3

Buenaventura at Audi Oxnard was wonderful to work with. He was friendly and thoughtful and had great follow up. It was a pleasant experience!

This is my third lease with Shawn and his team. - Lani

This is my third lease with Shawn and his team. I couldn't be happier with their high level of customer service. Thank you so much for all of your help! The process was seamless.

I had a very poor experience with Alfa of Glendale. - ZACK

I had a very poor experience with Alfa of Glendale. They kept my car for over a month just for diagnostics, with little to no updates during that time. After repeatedly calling for answers, they told me they still couldn’t identify the exact issue, even after charging around $350–$385 for diagnostics. On top of that, they said I would still have to pay that amount regardless of the outcome. Then they suggested that if I wanted a more in-depth diagnosis, it would cost an additional $900—just to figure out what’s wrong. Overall, the communication, transparency, and pricing felt unreasonable. I would not recommend this shop based on my experience.

When asking about the Mini Cooper I was interested in the - julieannrenteria

When asking about the Mini Cooper I was interested in the salesman Alfredo. He was just so negative. I told him why he is trying to talk me out of choosing the car. He claimed he was giving me information. I told him all the information he gave was negative.

Prompt and friendly The one change I would suggest would - alanboles

Prompt and friendly The one change I would suggest would be to have the ability to contact the in-house sales. Not a fan of off site call center.

The agent Michael was very helpful. - clabucay71

The agent Michael was very helpful. He helped me choosing my purchased car between The Beamer and Mercedes, I bought the BMW instead as he was his choice as well perpomance and interior, Roomy and the Car is in excellent condition, no issues and problem well maintained.

I had a fantastic experience purchasing my car with Andy - gurvindergurvinder777

I had a fantastic experience purchasing my car with Andy and Roger. They made the entire process quick, smooth, and easy for us. I truly appreciate their professionalism and efficiency, and I highly recommend them to all my friends and family.

I arrived half an hour early for appointment. - jmahekeya

I arrived half an hour early for appointment. When my car was brought out after service, service rep did not come to advise. I was out and saw my car parked outside. He got my paper work and made wait another 30 minutes while serving other customers. I also saw him on his phone sending text messages while I waited. I felt disrespected. I have chosen to seek another dealership for service because of this experience. Thank you.

This dealership is horrible, the advertised price is not - Jeff

This dealership is horrible, the advertised price is not what you will pay. They will tack on hidden fees for options that are not original to the vehicle and are not in the advertised price. This is all a ploy so they can inflate their margin and force you to over pay for aftermarket options you didn’t ask for and they won’t remove. The FTC has warned 100’s of dealerships to stop these deceptive pricing tactics and this dealership still thinks they can get away with it. DON’T SHOP HERE!

I am currently looking for a car - not sure what model, - Terri

I am currently looking for a car - not sure what model, make, lease, purchase, etc. I came into Genesis Galpin with some hesitation, not only because I was undecided but because I am a woman alone. I was pleasantly surprised by the very helpful Eric who not only put me at ease, but was so knowledgeable about every car that I felt comfortable. There was absolutely no pressure. Eric showed me not only the Genesis but other models on the Galpin lot. The entire experience was pleasant and I at least have decided this is where I will purchase a car. Thanks so much, Eric Felder, great salesmanship.

DeAndre is an amazing sales associate to work with. - nicolebrady86

DeAndre is an amazing sales associate to work with. My experience purchasing a vehicle with him was very friendly and went very smooth. I would recommend him 10 out 10!

The sales lady was very knowledgeable and patient as well - Brian

The sales lady was very knowledgeable and patient as well as professional. In addition she was available to answer questions after I purchased the vehicle.

Best BMW service advisor in LA! - HowardZ

Best BMW service advisor in LA! Caesar Pleitez at SM BMW is awesome. He really cares about you and your vehicle. This has not been my experience at two other dealers since I brought my X5 here from Cleveland in 2022. The service department at Classic BMW in Cleveland is excellent and aligns with the brand. I have used 2 other BMW dealers in LA and service was not close to Classic until I found Caesar. If you want a real service advisor who looks out for the customer try Santa Monica BMW and definitely ask for Caesar. Thanks for all the help Caesar really appreciate it!

We had an issue arise with a 2017 Toyota Tundra that we - mcleeves

We had an issue arise with a 2017 Toyota Tundra that we purchased from DCH Toyota of Oxnard. After discovering significant rust damage around the high-mounted brake light, we contacted the dealership and provided photographs and an independent body shop estimate. To the dealership's credit, the General Sales Manager, Oscar Gutierrez, responded within two days of receiving our letter. After reviewing the documentation, DCH Toyota agreed to cover the repairs according to the specifications provided by our body shop. The only requirement was that the work be performed in Oxnard. The repair was completed, and the truck was returned to us in excellent condition. We greatly appreciate the dealership's willingness to review the situation, communicate promptly, and stand behind the vehicle long after the sale. While no customer hopes to encounter an unexpected issue with a vehicle, what truly matters is how a business responds when a problem arises. In our case, DCH Toyota of Oxnard handled the matter professionally and fairly, and we are grateful for their assistance. Thank you to the management team and repair staff for making things right.

Chris was quick to respond to my online inquiry. - Jess

Chris was quick to respond to my online inquiry. Pulled the car I wanted from your stock and scheduled a time for a test drive. Purchase process was super easy. Chris was friendly, very helpful, and clearly communicated what I was getting. I love my Subaru!

Sales team is dishonest and after negotiating the price - theharperbeckett

Sales team is dishonest and after negotiating the price on a car, and telling them I wouldn't be paying for the optional accessories, they never took them off the price and ended up sneaking a maintenance contract into the loan even when I told them I would not be paying extra for any additional maintenance or warranty packages. My sales woman was Nina, and the finance manager who did this was Fred Amilee

Simo and Jorge A deserve a raise! - KS

Simo and Jorge A deserve a raise! They were incredibly helpful and explained every single detail each step of the process. My mother and I are incredibly thankful.

Was looking for my truck and Jayssen made it happen he - Mario’s trucking

Was looking for my truck and Jayssen made it happen he was very knowledgeable about the product, he answered all my questions and was very helpful in this big purchase

I had a very great experience at Toyota Santa Monica! - 1wonderwomanalways

I had a very great experience at Toyota Santa Monica! AJ and his manager Hector were incredibly easy to work with and provided excellent customer service. Highly recommend working with them!

I went in to buy a Ford Bronco Sport that was listed for - aroq87

I went in to buy a Ford Bronco Sport that was listed for about 24K. When I got there Michael was very nice and allowed me to test drive it. Once we got inside it was a surprise on the price. All of the sudden the car was 31K. Of course the car came with “added” features that were not requested by me and COULDN’T be removed. They said it was “listed” on their website, when I asked it was a general message that was written with tiny print of course. I still ended up buying the vehicle but please check with them before you drive out there and they have those “added” features because the price can go high with all those added features.