Alicia Verven

"Service is excellent, friendly and professional. I have..."

- JonAnn Verified Customer

Service is excellent, friendly and professional. I have bought two Toyotas there since we have lived in Fishkill (seven years) and have been having the cars serviced at DCH Wappingers Falls Toyota all that time. Because of the COVID-19 pandemic, they actually picked my car up, took it in for service, and delivered it back to me when it was done. Very convenient and very reasonable price. Thanks.

Helpful 0

Report | Print

"Professional and friendly! Thats why I go there for my..."

- donel0423 Verified Customer

Professional and friendly! Thats why I go there for my check ups and service visits. They can always fit me in and are always happy to service me!

Helpful 0

Report | Print

"I brought the car in for an inspection. I explained that..."

- Jean Pizzola Verified Customer

I brought the car in for an inspection. I explained that the tire pressure light was staying on. I had to pay 139 dollars just to find out why . I was told that it was two sensors and if I wanted to get it fixed it was going to be 5 hundred dollars. As a senior citizen on social security . I cannot pay these prices..

Helpful 0

Report | Print

"The dealer welcomed me with alot of respect and she was..."

- AYIEKOMARY Verified Customer

The dealer welcomed me with alot of respect and she was able to help me in a timely manner and explain everything after the service was done.

Helpful 0

Report | Print

"Always dependable and accommodating. Easy to deal with..."

- vincent_marrone Verified Customer

Always dependable and accommodating. Easy to deal with and easy to get an appointment. The service is excellent and done with great professionalism. The waiting area is comfortable and clean. Good job keep up the good work.

Helpful 0

Report | Print

"Great service. Always get me in when I call. People are..."

- rst89 Verified Customer

Great service. Always get me in when I call. People are friendly and knowledgeable. Work is done quickly and professionally. It’s always a pleasure.

Helpful 0

Report | Print

"The lady I dealt with had bad attitude, tried to charge..."

- BMWvsMerc Verified Customer

The lady I dealt with had bad attitude, tried to charge me, and lied to me, app showed my car done n ready for over 30 mins - but they never called - so I did- person who answered the phone said yes car done, and papers on her desk but she away from desk right now — then transferred me to her- she tried to play it off like let me check if it’s done n tried to pretend it just finished.. etc

Helpful 0

Report | Print

"Was a little disappointed went in for a 5,000 mile..."

- paulcap914 Verified Customer

Was a little disappointed went in for a 5,000 mile service check in was smooth but waited a long time for a simple service my car was finished and sitting outside for awhile went up to the woman at the counter she said it could be ready but they were busy and only had 2 people working at service. You should have a faster way for oil changes I took my old Prius to Mt Kisco they seemed to be quicker for oil changes. when I got to my car they still had the plastic on the seat and thought maybe they would clean it? not a big deal but service in Kisco they wash my car when I got an oil change. I do like your waiting area and I like your staff they are great. I will continue going up too the 25,000 mile service but after that I might have to reconsider that is just too long of a wait for an oil change.

Helpful 0

Report | Print

"The service and the people who work at your dealership go..."

- rs4everyng Verified Customer

The service and the people who work at your dealership go above and beyond to make sure your experience at your dealership is superb, thank you,

Helpful 0

Report | Print

"The service provided was excellant and quick .i would..."

- A_SERS_2000 Verified Customer

The service provided was excellant and quick .i would recommend this dealership. They are reliable and provide great customer service. The prices are very fair.

Helpful 0

Report | Print