Anthony Thurman Jr | Page 3

This Dealership's Service Department offers the Very Best Customer Care (in terms of Quality of Labor / Compressive Assessments with True & Genuine Waremth)! For more than 10 years, we have faithfully recei Customer Care (in terms of Quality of Labor / Compressive Assessments with True & Genuine Waremth)! For more than 10 years, we have faithfully received such Outstanding Care! More

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Very happy with the service tech, Anthony. Very friendly and outgoing. I will definately return. Very friendly and outgoing. I will definately return. More

by valamp Verified Customer Verified Customer

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Good people, excellent service, will recommend! ! Also thanks to Sean Bradford for Excellent support and help. ! Also thanks to Sean Bradford for Excellent support and help. More

by Roman Zemlyanskiy Verified Customer Verified Customer

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Very seamless transaction and extremely thorough with all the information provided. Tyler did a great job of listening to what I was looking for and found exactly that. Would highly recommend this dealership the information provided. Tyler did a great job of listening to what I was looking for and found exactly that. Would highly recommend this dealership and the entire staff at Klaben More

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They went out of their way and put us in a vehicle that we wanted. Will come back to them. The service staff were great too. They did our oil change. Went through everything. we wanted. Will come back to them. The service staff were great too. They did our oil change. Went through everything. More

by girlwattitude34 Verified Customer Verified Customer

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Robert, Aaron and Anthony were incredible. My parking brake locked up and we were stranded at Akron U. Within minutes, Anthony had me connected to service, we were able to use the Ford system My parking brake locked up and we were stranded at Akron U. Within minutes, Anthony had me connected to service, we were able to use the Ford system to get in the queue for a tow, able to leave the car and had an Uber to pick us up. Going from stranded to home so quickly and excellent communication from the tow truck driver, from Klaben and then fixing the car so quickly was amazing. Thank you! More

by JZ Verified Customer Verified Customer

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Alison, was very polite and friendly. Quick & painless visit. She even went outside in the cold to get my plate number. She answered all my questions. My vehicle was pulled up towards th Quick & painless visit. She even went outside in the cold to get my plate number. She answered all my questions. My vehicle was pulled up towards the exit door as if it were valet service. Vehicle was left cleaned inside. No greasy smudges. Thank you Vinny More

by VINANT26 Verified Customer Verified Customer

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AWESOME CUSTOMER SERVICE, GREAT STAFF & LEADERSHIP TOTALLY CUSTOMER CENTRIC CAN’T SAY ENOUGH ABOUT THE FRIENDLINESS OF ALL CONTACTS AND THE GREAT LEVEL OF MEETING THE CUSTOMER NEEDS LEADERSHIP TOTALLY CUSTOMER CENTRIC CAN’T SAY ENOUGH ABOUT THE FRIENDLINESS OF ALL CONTACTS AND THE GREAT LEVEL OF MEETING THE CUSTOMER NEEDS More

by DWURDACK Verified Customer Verified Customer

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Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. explain everything and recommend the needed services. More

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Service was prompt and courteous. They kept me informed through every step. Warrenty paid for all but my small share. They kept me informed through every step. Warrenty paid for all but my small share. More

by J_TERLECKY Verified Customer Verified Customer

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