David Ferrence
David Ferrence at Smythe Volvo

David Ferrence

Assistant Service Manager

Smythe Volvo

40 River Road
Summit, NJ 07901

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5.0
61 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

9 yrs, 8 mos

5.0

61 Reviews

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61 Reviews of David Ferrence

July 02, 2025

Dealership Rating
Employee Rating

Second to none. This is the staple of Volvo dealerships if not dealerships in general. Jess, Mark and the entire team are fantastic. If not for them I would not b More

by ej2099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Smythe Volvo responded

Thank you from all of us at Smythe Volvo. It's wonderful to hear that our team excelled in providing a satisfying experience.

June 19, 2025

Dealership Rating
Employee Rating

The most striking feature of Smythe's Volvo Dealership is the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. More

by Collinmwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Smythe Volvo responded

Thank you for your kind words about Smythe Volvo. We appreciate your recognition of our team's professionalism and high standards.

June 06, 2025

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Employee Rating

Without too much detail Patrick McLaughlin was one of the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confiden More

by disia
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

June 06, 2025

Dealership Rating
Employee Rating

Without too much detail Patrick McLaughlin was one of the best service advisors I've ever worked with. He listened and remedied a situation that would have lost me as a customer. I now feel very confiden More

by disia
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

April 19, 2025

Dealership Rating
Employee Rating

Doug was able to help me with my 2025 xc40. He was able to get me in immediately and to have a computer program rerun. This was needed to my heated seats and steering wheel. The entire service More

by jwkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, Tina Dewald

Apr 19, 2025

Smythe Volvo responded

Thank you for your continued loyalty to Smythe Volvo over the years. We're pleased our team met your expectations during the service on your 2025 XC40. We appreciate you taking the time to share this feedback and look forward to assisting with any future needs.

March 29, 2025

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Employee Rating

It was such a pleasure buying our new Volvo XC60 (in denim blue with a blonde interior) at Smythe Volvo in Summit, NJ. Kyle Jackson was our Sales Consultant- so very professional, knowledgeable and ami More

by lojos108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson, Henry Zhu , David Mensah

Apr 02, 2025

Smythe Volvo responded

Congratulations on your new XC 60 it really is a great car. Thank you for taking the time to share your experience in such detail. Kyle is a true professional and a great member of our team. We hope you have many safe and happy miles in your new XC 60.

January 20, 2025

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Employee Rating

I worked with Bob Cezar on the purchase of my pre-owned certified used xc90. He was very helpful & transparent during this process. More

by brooke.c
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jan 23, 2025

Smythe Volvo responded

Bob is great and thank you for saying so as well. We hope you have many safe and happy miles in your XC 90

January 14, 2025

Dealership Rating
Employee Rating

From the moment I entered the dealership a couple weeks ago through the point of sale, the staff treated me as their most valued customer. Jose Del Valle (sales associate assigned to me) was professional, More

by elinovey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2025

Smythe Volvo responded

This is a fantastic review and thank you for taking the time to share your experience in such detail. We have a great team and it really shines through in these reviews. We appreciate your recommendation and we appreciate your business.

January 09, 2025

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Employee Rating

The Service Advisor, Jessica Hermida and Assistant Service Manager, David Ferrence were great. It was Christmas Eve and I was visiting New Jersey from South Carolina I had a nail in my tire.and the se More

by bilalrobinson106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Jan 23, 2025

Smythe Volvo responded

This is great to hear. Our service team truly does treat our customers as they would like to be treated. I’m glad we were able to get you back on the road in what was a potentially stressful situation. Thank you for sharing your experience.

December 12, 2024

Dealership Rating
Employee Rating

Excellent service and the purchasing process was easy, highly recommended, thank you very much Jesus G., Abood K. and Adam S. for the help. More

by David H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

Smythe Volvo responded

Thank you for your high recommendation and for choosing Smythe Volvo. We appreciate your business.

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