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Ian Filo
144 Reviews
Hey, I'm Ian and I'm a Product Genius at BMW of Westlake. I really enjoy connecting with customers and making the delivery process of their new cars fun and exciting. I am an alumni of the Cleveland Institute of Art and I love to work out and watch/collect movies in my down time. My favorite superhero is Wolverine and my favorite movie franchise is Lord of the Rings.
Read more144 Reviews
Write a ReviewDealership Experience
7 yrs, 10 mos
Industry Experience
7 yrs, 10 mos
144 Reviews of Ian Filo
December 29, 2024
My husband and I just purchased our second BMW from BMW of Westlake and had a great experience once again. Our sales rep, Kelly was really helpful and a pleasure to work with. The process went very smoothl of Westlake and had a great experience once again. Our sales rep, Kelly was really helpful and a pleasure to work with. The process went very smoothly and the level of service from everyone we interacted with at the dealership was exceptional. More
by Lola
Other Employees Tagged: Mike Niedzwiecki, Kelly Cavanagh
December 06, 2024
The team was courteous, on time, knowledgable on product and fun! I also appreciated Ian who taught me how to use the electronics and fun! I also appreciated Ian who taught me how to use the electronics More
by BETHSANDERS1970
Verified CustomerOther Employees Tagged: Robert Strecker, Mike Niedzwiecki, Kelly Cavanagh
December 04, 2024
Second car bought at BMW of Westlake and second great experience . Kelly went above and beyond and Ian was extremely helpful helping me set up my new car . experience . Kelly went above and beyond and Ian was extremely helpful helping me set up my new car . More
by jtcomella62
Other Employees Tagged: Mike Niedzwiecki, Kelly Cavanagh
November 24, 2024
The service department is the best. Brittaney is just absolutely amazing. Couldn't ask for a better experience. Brittaney is just absolutely amazing. Couldn't ask for a better experience. More
by NAHHH
Other Employees Tagged: Tom Tunnell, Don Cepek, Brittaney Quick, John Cordell, Nez Faraj, Jeff Hughes, Kelly Cavanagh, Cory McConville, Mathew Povroznik
November 21, 2024
Overall experience was good. Finance was prepared and very fast. The car was not ready upon arrival and took over an hour. Was disappointing to have to wait on the sales guy afte Finance was prepared and very fast. The car was not ready upon arrival and took over an hour. Was disappointing to have to wait on the sales guy after having a scheduled appointment and driving 2 hours. Also the car was not reset from a tech perspective as it was a dealer demo - another disappointment. More
by JLHUFF816
Other Employees Tagged: Mike Niedzwiecki, Nez Faraj
November 20, 2024
It was a seamless and smooth process of the turn in of my old lease to my new vehicle. Everyone was very thorough, friendly and professional. old lease to my new vehicle. Everyone was very thorough, friendly and professional. More
by Kbyrnes
Other Employees Tagged: Ken Delk, Mike Niedzwiecki
October 26, 2024
John, Michael, and Ian all did an amazing job! Impeccable service from start to finish. Impeccable service from start to finish. More
by mcmilefchik
Other Employees Tagged: John Caruso, Mike Niedzwiecki, John Cordell
October 16, 2024
Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with Drew Shaw was a very pleasant individual to do business with More
by SMITHPF120
Other Employees Tagged: Don Cepek, Robert Strecker, Adam Moon, Dirk Steffen, Mike Niedzwiecki, Jared Jeschelnig, Chris Czaplenski, Mike Delczeg , Andrew Shaw
October 04, 2024
Professional & Friendly Staff, Easy to make business with. Would come here again to buy or sell my car! with. Would come here again to buy or sell my car! More
by VZOARD
Other Employees Tagged: Adam Moon, Mike Niedzwiecki, Nez Faraj
October 01, 2024
Everyone who works there is professional, courteous, and helpful. They listen to your concerns and make every effort to address them. I have never had occasion to question their work or their word. helpful. They listen to your concerns and make every effort to address them. I have never had occasion to question their work or their word. More
by Paintpals4
Other Employees Tagged: John Caruso, Mike Niedzwiecki, John Redden , Andrew Shaw
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