Jeff Williams | Page 5

Stopped in to look at a vehicle, they let me give a test drive, talked preliminary trade numbers & I asked them to give me a day to think it over and by the end of the next day we had a deal. Picked up the drive, talked preliminary trade numbers & I asked them to give me a day to think it over and by the end of the next day we had a deal. Picked up the vehicle a few days later after the dealership completed all the items they promised + a couple I had requested. Deal was easy & smooth Thank you Honda of Lincoln. 👍 More

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The best service department. The work is done efficiently and the service is done very quickly The work is done efficiently and the service is done very quickly More

by BBRAZIEL Verified Customer Verified Customer

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Communicated very well at every step of service. I had an issue to resolve and they got me in and fixed it promptly. I had been going to a smaller shop but Honda of Lincoln had earned my trust. I had an issue to resolve and they got me in and fixed it promptly. I had been going to a smaller shop but Honda of Lincoln had earned my trust. More

by Di Bomberg Verified Customer Verified Customer

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My Car is great I have my Car for 10 years and I love it Honda does so good work oil change my car works so well Honda does so good work oil change my car works so well More

by DEBBIEANNLOP49 Verified Customer Verified Customer

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Over the past year we had several discussions with Scott about the future purchase of a new vehicle. Last week my wife finally decided it was time. She knew what seh wanted. She test drove the CRV and in about the future purchase of a new vehicle. Last week my wife finally decided it was time. She knew what seh wanted. She test drove the CRV and in less than an hour she had a new car. The process was quick and easy. She loves her new car! More

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Honest on my safety and needs of my vehicle. Kind and professional understandable explanations. Thanks. Kind and professional understandable explanations. Thanks. More

by CPLINCOLN517 Verified Customer Verified Customer

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Fantastic service center and customer service with knowledgeable employees. I would recommend them to everyone knowledgeable employees. I would recommend them to everyone More

by Fred Verified Customer Verified Customer

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Honda of Lincoln is on it f the best dealerships of any brand in Nebraska brand in Nebraska More

by JFLAMME Verified Customer Verified Customer

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Excellent service. Attentive to my needs as a customer. Friendly. Always willing to help me. Attentive to my needs as a customer. Friendly. Always willing to help me. More

by MARES1957 Verified Customer Verified Customer

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Update: Last week my Honda Prologue’s brakes had issues, a high voltage warning came up, and my car stopped charging after having it for 90 days. My Prologue had to be towed to Honda of Lincoln. I was conce a high voltage warning came up, and my car stopped charging after having it for 90 days. My Prologue had to be towed to Honda of Lincoln. I was concerned that my car wouldn’t be fixed with care. However, Jeff Williams, the service manager, was absolutely amazing with fixing the issues in a timely manner. I look forward to working with Jeff again if any problems arise before trying to get rid of it. I leased a car from Honda of Lincoln after visiting in November to find a vehicle that suited my needs as a mother and lowered my payments. I initially looked at an Accord or HR-V but was recommended the new Honda Prologue by a salesman, who had been helpful in past experiences. Though cautious due to its high cost, we were told the Prologue was $200 cheaper than my current payments. We were shown a map of charging stations in Lincoln and told it would take too long to specify charging times, but we could shop while it charged. After leaving to think it over, I received a call two days later saying only two Prologues were left and I had to act quickly. I decided to proceed. When I went back to sign the contract, the financial manager rushed through paperwork so quickly I couldn’t understand it. I asked him to slow down, and he laughed. He told me my payment would be $215 more than quoted, citing a protection plan. I hesitated, but he offered a $30 discount if I gave a 5-star rating. I signed without understanding that I had agreed to $6,500 worth of protection plans. Later, I contacted the salesman about the car, which didn’t meet my expectations. I was told I had to register the car first, despite spending $700 in two days. I met with the manager, who recorded our conversation without permission. He seemed to use the recording to intimidate me into not raising concerns. I was told that if I registered the car, Honda could buy it back but I would need to pay the negative equity. A week later, my new car had charging issues, and I reached out for assistance. I was told the car could only be serviced in 11 days. Now, I’m trying to return the car, but they require discussing my online reviews before proceeding. The dealership blocked me on Facebook, and I feel ignored and dismissed, especially as the manager only communicates with my husband, despite me being the car's owner. I feel that my concerns as a woman are being disregarded. More

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