John Henriques | Page 9

Stress-free car buying!!! John and Laura helped me in my most recent car buying excursion. My car had been totaled and I was stressed out trying to find a reliable car in my bu John and Laura helped me in my most recent car buying excursion. My car had been totaled and I was stressed out trying to find a reliable car in my budget range. Going to other dealerships was a nightmare. I first called for information on some cars I saw online and Laura gave me all the information I asked for and set up an appointment for me to come in. She was so nice and informative! She set me up with John who took all my concerns into consideration and found me an amazing car that checked all my boxes and was in my price range! I took it to my mechanic who said it’s been very well taken care of by previous owners and by the dealership who made sure it was in tip top shape to sell. Thank you for making what is usually a stressful situation easy and stress free! All of the managers who helped in the process (two Scott’s and another John) and Emilio in finance were friendly, professional and very accommodating. A+ everyone! I would trust Laura, John and the rest of the Herb Chambers team with my car and my business from here on out! Highly recommend!! More

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Great Service, without the pressure! When we started thinking about purchasing a new vehicle, our first phone call was to John Henriques at Herb Chambers Honda of Seekonk. We had purchase When we started thinking about purchasing a new vehicle, our first phone call was to John Henriques at Herb Chambers Honda of Seekonk. We had purchased our last 2 vehicles from him. John has moved up to Sales Manager, so he put us in touch with Ara Yaghsizian. Ara was very helpful during the entire process of purchasing our 3rd Honda. His type of attention to deal, and easy-going nature is what keeps us coming back every time. Thanks Again! -Steve More

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Excellent service! H omero was very easy to work with. He was professional, knowledgeable, and provided excellent customer service. Love the new car! Will return for fu H omero was very easy to work with. He was professional, knowledgeable, and provided excellent customer service. Love the new car! Will return for future purchases and will highly recommend to others! More

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My honda Hi my name is Ronald and I just bought a new Honda Accord Honda in Seekonk which is actually have Chambers and I just want to thank everybody that wo Hi my name is Ronald and I just bought a new Honda Accord Honda in Seekonk which is actually have Chambers and I just want to thank everybody that work there and give me a good deal I've been here before and I have no complaints whatsoever everybody was excellent manager role I just had my second time here and I have excellent rapport with everybody and would recommend this place to anyone thank you More

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Pleasant experience I highly recommend this dealership. It is by far the best experience I've had with purchasing a vehicle. It was not easy getting the car I wanted but I highly recommend this dealership. It is by far the best experience I've had with purchasing a vehicle. It was not easy getting the car I wanted but Danny Reyes (my salesperson) and Tom in finance made sure that happened. Danny was awesome. He was patient, gave me suggestions and his sincere advise but was in no way pushy. He even helped me find the best insurance that worked for me. Natalie Sena, in BDC was extremely nice and informative. I was able to have an idea on prices for different models, before even stepping into the dealership. John Henriques, the sales manager was also very nice and professional. I thank each of them for making this experience such a pleasant one! More

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poor and unfriendly service the service was bad. the back bumper was dented and the paint was coming off which they never mentioned anything about it. overall the experience was the service was bad. the back bumper was dented and the paint was coming off which they never mentioned anything about it. overall the experience was awful. More

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Recent Honda Accord Purchase I leased a 2018 Honda Accord Yesterday from the Herb Chambers location in Seekonk, Mass. I had the pleasure of working with Sales Consultant Miguel Ne I leased a 2018 Honda Accord Yesterday from the Herb Chambers location in Seekonk, Mass. I had the pleasure of working with Sales Consultant Miguel Nebot. He was very professional, patient and extremely knowledgeable. I really appreciated his willingness to walk me through a number of different scenarios until we found the one that worked best from me. I believe this young man has a very bright future. I was also very impressed with the Herb Chambers Team and how seamlessly they worked together. Miguel, Caitlin Messier, Sales Manager Scott Bousquet and Brian Delsesto work great together to meet my needs. ( I previously leased 2 vehicles from Mr. Delsesto) when he worked in sales). Great job!! Look forward to doing business again. More

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Used to be a fan, but now just the opposite. Used to be a big fan of Herb Chambers Seekonk. Bought our last 2 brand new vehicles there in 2007 and 2009 and had a great experience so thought it w Used to be a big fan of Herb Chambers Seekonk. Bought our last 2 brand new vehicles there in 2007 and 2009 and had a great experience so thought it would be good to get our third brand new car there as well. BAD MISTAKE. We had a bad bait and switch experience this last week.. We went in and wanted a silver 2017 Pilot and was told they have it and would be ready the next day. (we had told the salesman why specifically wanted the silver color, or alternatively white (will get to that in a moment). We put $500 down to seal the deal and planned on coming back the next day to finalize the paperwork and get the car. The next day we were called by sales guy and told, "Sorry, we accidentally sold that car, but we have a dark grey one here we can get you". (very unprofessional when we put 500 down to secure the car and they sell it out from you) Now here's the other problem, our last purchase of 2009 Honda Civic was a dark blue and was the year when Honda had "paint" issues which we were affected by. Had started to get sun blotches and peeling paint after 6 years. So we were super leery of buying another car with a darker color since we wanted to avoid getting blotches. The salesman offered to give us the Simonx car paint protection treatment/warranty free of charge to make up for the fact that they sold the car in which we put money down on, and also due to the dark color so we wouldn't worry about getting blotches later on. We agreed that would work and he would get the dark grey Pilot in 2 days. 2 days came and said there was a delay. Was told it would be a few more days and the the car would arrive and then they would apply the car paint protection.. Finally a week after had put that $500 down, the car finally "arrived" and was time to seal the deal. I went to the dealership and started filling out paperwork. Was being sold the "extra"s when they came to the Simonx prectection. I told the guy(different guy sells the "Extras") that the simonex was included. He said, it wasn't. He got the sales manager and to our horror, it was not included. I was told multiple times by phone and then in person (sales guy) that it was included and now a at crunch time, was no longer included. The only thing positive I can say is they offered to give my 500 back. Yippie. Now have the joy of finding an "honest" car dealorship. Stay away, stay far away, your time is too valuable More

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Exemplary, Superior. Danny Reyes conducted himself with professionalism, diligence, respect, and competence. He answered all my questions throughout the entire process and Danny Reyes conducted himself with professionalism, diligence, respect, and competence. He answered all my questions throughout the entire process and has three times contacted me after I drove my Ridgeline home to see if I had any concerns or questions about the vehicle. I would recommend him to anyone, as well as Herb Chambers of Seekonk. More

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I wa very pleased with pricing and customer service!!! First I wanted to point out how pleased I was due to the sales rep wanting to know my needs instead of trying to make a quick sale. He asked me quest First I wanted to point out how pleased I was due to the sales rep wanting to know my needs instead of trying to make a quick sale. He asked me questions and gave me great advice on what I was looking for on a vehicle. Then most of all we have to agree as consumers that the price has to beat other competitors and the price has to be right! When I finished the paperwork on purchasing my 2015 Honda Accord Coupe, I left the dealership feeling satisfied and FANTASTIC!!! Great customer service!!! More

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