Michael Livingston
Michael Livingston at Gateway Chevrolet Cadillac Hyundai Nissan

Michael Livingston

Chevrolet Cadillac Service Advisor

Gateway Chevrolet Cadillac Hyundai Nissan

501 38th St S
Fargo, ND 58103

Contact Me
4.6
92 Reviews

Dealership Experience

19 yrs, 1 mo

Languages Spoken

English English

4.6

92 Reviews

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92 Reviews of Michael Livingston

March 03, 2026

Dealership Rating
Employee Rating

Service department needs a lot of work. Charged for repair on an issue that they caused by negligence. Charged for a cap after they said it was missing, even though I told them exactly wh More

by jsilseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 04, 2026

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your experience. We understand the importance of accurate diagnosis, thorough inspection, and clear communication during your service. At Gateway Chevrolet Cadillac, we focus on delivering dependable repairs and ensuring every vehicle is returned with care, and your feedback gives us the opportunity to improve. Please feel free to contact us directly to review your recent service. Your satisfaction matters to us. Sincerely, The Gateway Chevrolet Cadillac team

Mar 04, 2026

jsilseth responded

Please review the service ticket and communication with the advisor on service ticket RO# 2698229. Let me know if you have contacted the NHTSA or Chevy about this possible serious defect that could seriously damage all engines. I never did get the answer if you were going to contact them or if you wanted me to. I guess both of us probably should.

February 09, 2025

Dealership Rating
Employee Rating

Everyone was very helpful explained everything and had my best interest in mind good dealership More

by BSQUEEZN
Recommend Dealer
Yes
Feb 10, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much for your excellent review! We are so glad that Michael and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gateway Chevrolet Cadillac Hyundai Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

October 29, 2024

Dealership Rating
Employee Rating

Fast and friendly! Pricing was just what I expected and loved that they gave me a spec sheet of other items they checked over for me. More

by AXMAN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Morley

Oct 29, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael and our team delivered such a great experience!

October 10, 2024

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Employee Rating

I asked them if the water leak would be fixed and they said yes but they didn’t tell me that there could be a possibility of something else they don’t see after they did me a quote for $12,000 worth of re More

by Amie peltier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your experience with us. We understand your frustration regarding the water leak issue and the subsequent repairs. It's important to us that our customers feel informed and satisfied with their service at Gateway Chevrolet Cadillac. We encourage you to reach out directly so we can discuss your concerns and work toward a solution. Your feedback is crucial, and we want to ensure you have a reliable vehicle. Please contact us at your earliest convenience. Sincerely, The Gateway Chevrolet Cadillac team

Oct 12, 2024

Amie peltier responded

I have called and left a message with the department manager for repairs two times already and I still haven’t gotten any feedback not even a callback. This is the most feedback that I’ve gotten so far.

Oct 16, 2024

Amie peltier responded

Once again days have passed and I still have not received any feedback and I left another message? So I will leave my number here and hopefully hear something from somebody at Gateway 7018314956

August 31, 2024

Dealership Rating
Employee Rating

Great service and great employees. Complimentary ride to another location was really good. Will use again, really made things easy for me. More

by A.J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Hi, A.J.! Thanks for sharing your thoughts about your experience with Gateway Chevrolet Cadillac Hyundai Nissan. We appreciate your business and hope to see you again soon!

August 18, 2024

Dealership Rating
Employee Rating

Mike is the best guy to work with in the service department. They are all good people I’ve just had the pleasure of working with Mike more so. More

by TRAITAN SUTHERLAND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Monjeau, Sean Thompson

Aug 19, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 13, 2024

Dealership Rating
Employee Rating

GREAT WORK! !! AWESOME EMPLOYEES! THANKS TO KEITH ROPER. I LOVE GOING TO GATEWAY FOR PARTS AND SERVICE ON MY VEHICLE. More

by KOLSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that Keith and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

May 11, 2024

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Employee Rating

Gateway Automotive is the best in the business! Great products, services and people. Brad, Jon, Corey, Jeremy & the team continue to outperform for our family. We're looking forward to trading a More

by wayne.schluchter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your experience with us, Wayne! We're happy to hear it went well and truly appreciate your feedback.

May 10, 2024

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Employee Rating

I’ve done business with Gateway for the better part of fifteen years. I’ve always had great service and communication with the organization. I’ve purchased my last four vehicles from them and can’t brag t More

by ENDERSON11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan.

March 30, 2024

Dealership Rating
Employee Rating

We have been working with Gateway Chevrolet for all our vehicle needs and service for over 20 years. Once again it was a very pleasant Tahoe buying experience. Shout out to Jeremy, Cory, and Jason for ma More

by kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, Kevin, and we hope to see you again!

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