Mike Niedzwiecki

I have had a relationship with Ken, Senior Client Advisor and Adam, Operation Manager for more than a decade and four or five purchases. They have always been straightforward and honest. The few times I've and Adam, Operation Manager for more than a decade and four or five purchases. They have always been straightforward and honest. The few times I've had a problem, they've worked with me and Brittaney the Service Location Manager. This is not the closest BMW dealer for me nor the largest. I have and will always go out of my way to work with the team at BMW of Westlake. More

by scott.fine Verified Customer Verified Customer

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Tony was one of the best people I have ever worked with when purchasing a new car. Very informative and helpful, when purchasing a new car. Very informative and helpful, More

by Steven.rini Verified Customer Verified Customer

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I’ve done business with this dealership for over 15 years. I found them to be very reputable and very service oriented. I highly recommend them. years. I found them to be very reputable and very service oriented. I highly recommend them. More

by Jmanco Verified Customer Verified Customer

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Pleasant and helpful. Made the experience painless and easy. Fourth time dealing with John. Hope to be back. Made the experience painless and easy. Fourth time dealing with John. Hope to be back. More

by ez90332 Verified Customer Verified Customer

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Everyone in showroom took plenty of time to review my preferences, test drive a few cars and ask questions. Very relaxed atmosphere. My car was ready when I needed it next day. Everyone was very pleasant preferences, test drive a few cars and ask questions. Very relaxed atmosphere. My car was ready when I needed it next day. Everyone was very pleasant and helpful. More

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Very professional and prompt. Kelly was very responsive to any questions and has an exceptional customer service mindset Kelly was very responsive to any questions and has an exceptional customer service mindset More

by Always curious Verified Customer Verified Customer

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I love this dealership for years. I have always had a great experience. They are always welling to help me out in anyway they can . I have always had a great experience. They are always welling to help me out in anyway they can . More

by ALICIARICHARDSON79 Verified Customer Verified Customer

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4th car that I’ve purchased from bmw of Westlake. They’ve always been great with me. Ask for Nez he’s very knowledgeable and knows his cars!! They’ve always been great with me. Ask for Nez he’s very knowledgeable and knows his cars!! More

by Amf201985 Verified Customer Verified Customer

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The dealership went out of their way to order a rare M for me and once again, the team made my buying experience a pleasurable one. for me and once again, the team made my buying experience a pleasurable one. More

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Service advisor was very dismissive, said he would give me a call back but never did. Had to bring the car in myself just for a week to be added to my wait. me a call back but never did. Had to bring the car in myself just for a week to be added to my wait. More

by shafer Verified Customer Verified Customer

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