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Richard Klaben
918 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
44 yrs, 9 mos
Industry Experience
51 yrs, 10 mos
918 Reviews
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918 Reviews of Richard Klaben
October 16, 2025
You could not ask for a more personal, knowledgeable and customer service centered individual! Kim is top gear when it comes to how she deals with customers on the fly and follows up to make sure everything customer service centered individual! Kim is top gear when it comes to how she deals with customers on the fly and follows up to make sure everything was handled to my satisfaction! She needs to be trainings the next generation of service advisors! More
by Ryan.h.nixon
Other Employees Tagged: Wayne Smith, Jennifer Bowen, Christine Klaben, Artie Gissinger, Kim Wolfram, Joe French
October 16, 2025
Kim has done an incredible job taking care of me in the service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is tho service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is thorough and respectful while informing me of my vehicles needs. More
by Heather4008
Other Employees Tagged: Tom Alcorn, Christine Klaben, Kim Wolfram, Joe French
October 16, 2025
Mona has been my go to for many years. She is knowledgeable and honest. Communication is excellent She is knowledgeable and honest. Communication is excellent More
by Happy Girl
Other Employees Tagged: Jennifer Bowen, Christine Klaben, Mona Crooks, Terry Baughman
October 03, 2025
Klaben is the best dealership ever Richard and his team take care of all there customers take care of all there customers More
by Daytona
Other Employees Tagged: Kyle Crowe, Cassandra Mathes, Alisea Kight, Wayne Smith, Jennifer Bowen, Christine Klaben, Mona Crooks, Mike Brandvold, Chris Moldas , Jenifer the porter
September 21, 2025
I went back and will continue to because Luke and Klaben Ford have been AWESOME! Ford have been AWESOME! More
by rdelegram
Verified CustomerOther Employees Tagged: Luke Deegan, Angela Mazzagatti, Kristin Bruner, Jennifer Bowen
September 19, 2025
It is an absolute pleasure to recommend the Klaben Ford Dealership! Our family has bought or leased cars from Klaben Ford for over 28 years. The formula is simple, tremendous leadership, a people first Dealership! Our family has bought or leased cars from Klaben Ford for over 28 years. The formula is simple, tremendous leadership, a people first mentality, top quality products and related services. Recent kudos to Rich, Roscoe, David and Jenn for another round of trucks and cars for our family. The Trom Family More
by Trom
Other Employees Tagged: Tom Alcorn, David Mitchell, Jennifer Bowen, Christine Klaben, Mike Brandvold, Roscoe Woodberry
August 19, 2025
The experience was pleasant and fast. Car oil change took less time than expected. Mona is always a gem, she is pleasant and explains everything with no pressure to purchase anything. B Car oil change took less time than expected. Mona is always a gem, she is pleasant and explains everything with no pressure to purchase anything. Been dealing with her for over 30 years. More
by kpucci9564
Other Employees Tagged: Angela Mazzagatti, Christine Klaben, Mona Crooks
July 11, 2025
Klaben is so customer focused. Couldn’t ask for better care from any other dealer Couldn’t ask for better care from any other dealer More
by Anneraggi33
Other Employees Tagged: David Mitchell, Jennifer Bowen, Roscoe Woodberry
July 02, 2025
Klaben, Chris Moldas, and everyone that works there are the most incredible people to do business with. From management, sales, down to service, you are never treated as "just another customer". They liste the most incredible people to do business with. From management, sales, down to service, you are never treated as "just another customer". They listen to all of your needs. They help you find what you want and work through every step to find the most affordable financing options. Most importantly, they will spend as much time with you as you need. No one at Klaben is high pressure, nor are they trying to push customers through like a revolving door. They treat every customer like family. I have been purchasing vehicles from Klaben since I was 18. I'm just shy of 50, and I have yet to step foot in another dealership. Christine and Rich have both spent numerous hours with me over the years, helping me, directing me, listening to my wants, and even bringing me back down to Earth when my wants were just not in the cards at that moment. Even in those times, they still worked with me to find an option. Needless to say, 30 years of business with Klaben, and I have never regretted one bit of it. I'm looking forward to another 30 years as a Klaben customer and the only place I purchase a vehicle. More
by sicilyshelly780
Other Employees Tagged: Jennifer Bowen, Christine Klaben, Chris Moldas
June 27, 2025
The World's finest dealership. Customer service puts you right into their family. Sales staff goes all-out in finding you the vehicle that fits you. Entire sales team needs to b Customer service puts you right into their family. Sales staff goes all-out in finding you the vehicle that fits you. Entire sales team needs to be promoted & each department recognized for superior service. More
by freedom.fighter8282
Other Employees Tagged: Gragg Adkins, Justin Fisher, David Klaben, Christopher Volk, Christine Klaben, Tim Sterling, Chris Moldas
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