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Richard Klaben
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903 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
44 yrs, 4 mos
Industry Experience
51 yrs, 5 mos
903 Reviews
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903 Reviews of Richard Klaben
May 09, 2025
Very friendly staff and very knowledgeable . Our salesman put us first not like other dealership. Our salesman put us first not like other dealership. More
by dtsin
Other Employees Tagged: Kyle Crowe, Justin Fisher
May 07, 2025
Luke was a great salesman. He provided support and guidance in my purchasing journey. He very attentive and kind. He provided support and guidance in my purchasing journey. He very attentive and kind. More
by Anakrusinski
Other Employees Tagged: Christine Klaben, Jennifer Bowen, Luke Deegan
May 02, 2025
Chris & Louis provide excellent customer service & truly care about you as a customer. During the shopping process they give you space & time to contemplate your decision. They also worked really hard to en care about you as a customer. During the shopping process they give you space & time to contemplate your decision. They also worked really hard to ensure I would leave in the car I wanted at the price I wanted. I've been working with Klaben for years & have never been disappointed. Great service, communication & integrity. More
by lzak22
Other Employees Tagged: Chris Moldas, Christine Klaben, Louis Polos, David Klaben, Justin Fisher
April 27, 2025
Luke is great help, been coming here my entire life and don’t plan on changing don’t plan on changing More
by MISSINDIGIT1
Verified CustomerOther Employees Tagged: Roscoe Woodberry, Mona Crooks, Christine Klaben, Luke Deegan, Angela Mazzagatti
April 13, 2025
Amazing job by Tyler He made this experience very easy and he had everything ready for me and he had everything ready for me More
by Thomasahenderson0416
Other Employees Tagged: Tom Alcorn, Jennifer Bowen, Tyler Kline
April 11, 2025
Tim was outstanding very outgoing and friendly and he really did a wonderful job for me really did a wonderful job for me More
by Very happy
Other Employees Tagged: Jennifer Bowen, Christopher Volk, Tim Sterling
March 14, 2025
Was a great experience and all were very helpful and informative and professional. Klaben is the best Dealership in the area. informative and professional. Klaben is the best Dealership in the area. More
by hartongelectric
Other Employees Tagged: Mike Brandvold, Tom Alcorn, Christine Klaben, Jennifer Bowen, Steve Perkins, Wayne Smith, David Klaben, Tyler Kline
March 07, 2025
They really work with your budget (thank you, Richard Klaben). Luke always finds exactly what you want! This is my 5th Lease through Klaben & they really treat loyal customers like family!! Klaben). Luke always finds exactly what you want! This is my 5th Lease through Klaben & they really treat loyal customers like family!! More
by meganking01
Other Employees Tagged: Luke Deegan, Justin Fisher
March 06, 2025
They treat us like family. Very good experience every time we purchase a vehicle from them. They have sold to many of my family members and friends because of their outstandi Very good experience every time we purchase a vehicle from them. They have sold to many of my family members and friends because of their outstanding comminication and service. Will never go any place else. More
by Happy Girl
Other Employees Tagged: Terry Baughman, Mona Crooks, Christine Klaben, Jennifer Bowen
February 27, 2025
Luke, Roscoe, Rich, and Angela were amazing! They helped me get into an affordable car and made the process so simple!! I’ll definitely refer folks to Klaben Ford in Kent! They helped me get into an affordable car and made the process so simple!! I’ll definitely refer folks to Klaben Ford in Kent! More
by kintsugi21
Other Employees Tagged: Roscoe Woodberry, Luke Deegan, Angela Mazzagatti
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