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Richard Klaben
921 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
44 yrs, 10 mos
Industry Experience
51 yrs, 11 mos
921 Reviews
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921 Reviews of Richard Klaben
November 01, 2025
Just recently purchased a new 2026 Ford escape ST hybrid. David Mitchell was my salesman. Did an excellent job of showing me the car and giving me many options. I highly commend the Klaben’s and their staff David Mitchell was my salesman. Did an excellent job of showing me the car and giving me many options. I highly commend the Klaben’s and their staff for their care of their customers. More
by DSHIP1562
Other Employees Tagged: Kim Wolfram, David Mitchell, Steve Perkins, David Klaben, Justin Fisher
October 30, 2025
I felt that the dealership and its staff did a great job. They healed me with getting a great new car for myself. The process was made easy by Luke and the others. They healed me with getting a great new car for myself. The process was made easy by Luke and the others. More
by Rachel
Other Employees Tagged: Christine Klaben, Jennifer Bowen, Sean Bradford, David Mitchell, Luke Deegan, David Klaben, Steve Sigmund, Brandon Bart, Dylan Becker
October 22, 2025
Best spot to buy or lease. Won’t go to any other dealership. Louis is the man to go to! Won’t go to any other dealership. Louis is the man to go to! More
by scottdburghardt
Other Employees Tagged: Chris Moldas, Roscoe Woodberry, Tim Sterling, Tyler Kline, Christine Klaben, Louis Polos, David Klaben, Angela Mazzagatti, Kyle Crowe
October 16, 2025
Mona has been my go to for many years. She is knowledgeable and honest. Communication is excellent She is knowledgeable and honest. Communication is excellent More
by Happy Girl
Other Employees Tagged: Terry Baughman, Mona Crooks, Christine Klaben, Jennifer Bowen
October 16, 2025
You could not ask for a more personal, knowledgeable and customer service centered individual! Kim is top gear when it comes to how she deals with customers on the fly and follows up to make sure everything customer service centered individual! Kim is top gear when it comes to how she deals with customers on the fly and follows up to make sure everything was handled to my satisfaction! She needs to be trainings the next generation of service advisors! More
by Ryan.h.nixon
Other Employees Tagged: Joe French, Kim Wolfram, Artie Gissinger, Christine Klaben, Jennifer Bowen, Wayne Smith
October 16, 2025
Kim has done an incredible job taking care of me in the service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is tho service center. She was knowledgeable of the service I needed and worked in a timely manner. I have also worked with Joe for many years! He is thorough and respectful while informing me of my vehicles needs. More
by Heather4008
Other Employees Tagged: Joe French, Kim Wolfram, Tom Alcorn, Christine Klaben
October 03, 2025
Klaben is the best dealership ever Richard and his team take care of all there customers take care of all there customers More
by Daytona
Other Employees Tagged: Chris Moldas, Mike Brandvold, Mona Crooks, Christine Klaben, Jennifer Bowen, Wayne Smith, Kyle Crowe, Alisea Kight, Cassandra Mathes , Jenifer the porter
September 21, 2025
I went back and will continue to because Luke and Klaben Ford have been AWESOME! Ford have been AWESOME! More
by rdelegram
Verified CustomerOther Employees Tagged: Jennifer Bowen, Luke Deegan, Angela Mazzagatti, Kristin Bruner
September 19, 2025
It is an absolute pleasure to recommend the Klaben Ford Dealership! Our family has bought or leased cars from Klaben Ford for over 28 years. The formula is simple, tremendous leadership, a people first Dealership! Our family has bought or leased cars from Klaben Ford for over 28 years. The formula is simple, tremendous leadership, a people first mentality, top quality products and related services. Recent kudos to Rich, Roscoe, David and Jenn for another round of trucks and cars for our family. The Trom Family More
by Trom
Other Employees Tagged: Roscoe Woodberry, Mike Brandvold, Tom Alcorn, Christine Klaben, Jennifer Bowen, David Mitchell
August 19, 2025
The experience was pleasant and fast. Car oil change took less time than expected. Mona is always a gem, she is pleasant and explains everything with no pressure to purchase anything. B Car oil change took less time than expected. Mona is always a gem, she is pleasant and explains everything with no pressure to purchase anything. Been dealing with her for over 30 years. More
by kpucci9564
Other Employees Tagged: Mona Crooks, Christine Klaben, Angela Mazzagatti
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