Richard Klaben

From the moment you walk through the doors, you’re treated like family—not just a customer. Our car salesperson, Kyle Crow and the entire team, including the warranty and finance person, Justin Fishe treated like family—not just a customer. Our car salesperson, Kyle Crow and the entire team, including the warranty and finance person, Justin Fisher, go above and beyond every single time to make the experience smooth, honest, and stress-free. They take the time to truly listen, explain everything clearly, and make sure you feel confident and comfortable with every decision. They work very hard at trying to give you the best deal they can. What really sets them apart is how family-oriented they are. You can tell they genuinely care about the people they work with, not just making a sale. That kind of trust and respect is rare, and it’s the reason we’ve been coming here for 30 years. It is evident that Klaben treats their employees like family too! This dealership isn’t just where we buy cars—it’s where we know we’ll be treated with integrity, kindness, and appreciation. We have been coming to Klaben for many years and went thru two sales people who have since retired. We would consider these retirees as family (Kenny King and Dave Mott). Rich Klaben makes an effort to stop in and say hello and see if there is anything he can help with every time we are at Klaben. We have dealt with Rich’s son, David and his daughter, Christine Klaben through the years as well and they have both been amazing. We wouldn’t go anywhere else and will absolutely continue coming back for years to come. Highly recommended to anyone looking for an honest, caring, and truly exceptional team. More

Report | Print

The whole team at Klaben Ford Lincoln is absolutely terrific! They work hard to make sure you leave with the vehicle and payment that makes you happy! Jennifer Bowen is just the nicest person and is a terrific! They work hard to make sure you leave with the vehicle and payment that makes you happy! Jennifer Bowen is just the nicest person and is a wonderful finance manager. Tim Sterling is the most down to earth and positive person to collaborate with and pays attention to your needs!! Love him!! Richard Klaben is very sincere and so willing to spend time, say hello, and sit with you to have a meaningful conversation! Not so common in this industry. Klaben is well above the rest and should be your first consideration! Thank you all for all you do!!! More

Report | Print

Highly recommend Klaben ford every time ever been to Klaben for not just purchasing a new vehicle or just looking or for service can say they have always treated me great very friendly helpful staff fro Klaben for not just purchasing a new vehicle or just looking or for service can say they have always treated me great very friendly helpful staff from time enter door till time leave that's what keeps comming back More

by Joe_hoe Verified Customer Verified Customer

Report | Print

Can always say Luke Deegan has always been outstanding salesman and does everything to make it a pleasure doing business with also Roscoe and Richard Klaben David Klaben Kristine Klaben Chris volk and Da salesman and does everything to make it a pleasure doing business with also Roscoe and Richard Klaben David Klaben Kristine Klaben Chris volk and David Mitchel who all are best of people and highly recommend want to thank them all for always being top rate company and have buyers best interest in mind always and stand behind every thing they sale thank you again all staff at Klaben ford More

Report | Print

I had an outstanding experience at Klaben! From the moment I walked in, the staff made me feel welcome and taken care of. My salesperson, Luke Deegan was friendly, knowledgeable, and never pus From the moment I walked in, the staff made me feel welcome and taken care of. My salesperson, Luke Deegan was friendly, knowledgeable, and never pushy—just genuinely focused on helping me find the right car. The entire process was smooth and transparent. They answered all my questions, worked with my budget, and made sure I understood every step. The car selection was impressive, the pricing was fair, and the atmosphere was relaxed and professional. I’m absolutely thrilled with my new vehicle and couldn’t be happier with the service I received. I highly recommend Klaben to anyone looking for an stress-free, enjoyable car-buying experience! More

Report | Print

Louis was one of the most pleasant rep we've ever worked with! He understood our needs, what vehicle worked best for us and presented that vehicle which we love. Louis also understood our financial needs an with! He understood our needs, what vehicle worked best for us and presented that vehicle which we love. Louis also understood our financial needs and set us up with the Angela the finance lady who was also wonderful in meeting our needs. We can not say enough positive about our car purchase from Klaben in Kent. More

Report | Print

Been going to Klaben for over 30+ years because they never pressured me to buy a vehicle now. Just wish Kenny & Dave were still there and didn't retire! Dealt with Rich Klaben a few times and he actuall never pressured me to buy a vehicle now. Just wish Kenny & Dave were still there and didn't retire! Dealt with Rich Klaben a few times and he actually talked me out of buying a car at the time and come back in a year, which I did. Definitely worth the drive there. I worked with Mike in service, and he has also helped me out and was very thorough in his explanations. More

by tom sirna Verified Customer Verified Customer

Report | Print

Just recently purchased a new 2026 Ford escape ST hybrid. David Mitchell was my salesman. Did an excellent job of showing me the car and giving me many options. I highly commend the Klaben’s and their staff David Mitchell was my salesman. Did an excellent job of showing me the car and giving me many options. I highly commend the Klaben’s and their staff for their care of their customers. More

Report | Print

I felt that the dealership and its staff did a great job. They healed me with getting a great new car for myself. The process was made easy by Luke and the others. They healed me with getting a great new car for myself. The process was made easy by Luke and the others. More

Report | Print

Best spot to buy or lease. Won’t go to any other dealership. Louis is the man to go to! Won’t go to any other dealership. Louis is the man to go to! More

Report | Print