Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
926 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

44 yrs, 11 mos

Industry Experience

52 yrs

5.0

926 Reviews

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926 Reviews of Richard Klaben

December 13, 2025

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Highly recommend Klaben ford every time ever been to Klaben for not just purchasing a new vehicle or just looking or for service can say they have always treated me great very friendly helpful staff fro More

by Joe_hoe
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Yes

November 21, 2025

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Can always say Luke Deegan has always been outstanding salesman and does everything to make it a pleasure doing business with also Roscoe and Richard Klaben David Klaben Kristine Klaben Chris volk and Da More

by Joe_hoe
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Yes

November 19, 2025

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I had an outstanding experience at Klaben! From the moment I walked in, the staff made me feel welcome and taken care of. My salesperson, Luke Deegan was friendly, knowledgeable, and never pus More

by Samantha.Bording
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Yes

November 14, 2025

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Louis was one of the most pleasant rep we've ever worked with! He understood our needs, what vehicle worked best for us and presented that vehicle which we love. Louis also understood our financial needs an More

by Paul.Vann
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Yes

November 14, 2025

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Been going to Klaben for over 30+ years because they never pressured me to buy a vehicle now. Just wish Kenny & Dave were still there and didn't retire! Dealt with Rich Klaben a few times and he actuall More

by tom sirna
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Yes

November 01, 2025

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Just recently purchased a new 2026 Ford escape ST hybrid. David Mitchell was my salesman. Did an excellent job of showing me the car and giving me many options. I highly commend the Klaben’s and their staff More

by DSHIP1562
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Yes

October 30, 2025

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I felt that the dealership and its staff did a great job. They healed me with getting a great new car for myself. The process was made easy by Luke and the others. More

by Rachel
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Yes

October 22, 2025

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Best spot to buy or lease. Won’t go to any other dealership. Louis is the man to go to! More

by scottdburghardt
Recommend Dealer
Yes

October 16, 2025

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Mona has been my go to for many years. She is knowledgeable and honest. Communication is excellent More

by Happy Girl
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Yes

October 16, 2025

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You could not ask for a more personal, knowledgeable and customer service centered individual! Kim is top gear when it comes to how she deals with customers on the fly and follows up to make sure everything More

by Ryan.h.nixon
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Yes
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