Scott Bousquet | Page 5

John M. Great salesman. Very happy with dealership exceeded my expectations and made me feel welcomed. Great salesman. Very happy with dealership exceeded my expectations and made me feel welcomed. More

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Great service here in Seekonk. Scott is the best!! He was helpful and clear as to what my card needed. They updated a recall that I didn’t even know about. Scott is the best!! He was helpful and clear as to what my card needed. They updated a recall that I didn’t even know about. More

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Ii had a terrible experience at the dealer. It seems that have a seat and wait was a response that I got way too frequently. . I purchased a Mercedes from Herb Chambers of Seekonk and only drov It seems that have a seat and wait was a response that I got way too frequently. . I purchased a Mercedes from Herb Chambers of Seekonk and only drove the car a few days. When I brought it back to the dealer for an inspection and vin check it was returned to me with a damaged sunroof. Since it was only a few days after the purchase I was told that the dealer would have it fixed at no cost to me. It has been almost a month now and I still don’t have my car back. This is a month with out the car. I should not have to pay for a car that I did not have, insurance for the month, car payment for the month loss of a month of my extended warranty. Also I was told that I had a 90 day warranty thru the dealer then the extended warranty would start. It seems that the sunroof was actually paid for by the extended warranty and not by Herb Chambers. The service I received was poor and somewhat shameful. I had to make several phone calls to Mercedes of Boston where the car was sent for repair. The work was delayed because they were waiting for approval prior to starting the repair. Herb Chambers SHOULD have approved the repair work on the very first day that my car was sent to Boston Mercedes and it should not have just been sitting there for weeks. I felt like Herb Chambers forgot about me. It was very frustrating to say the least. I feel that Herb Chambers was only concerned with the sale and the customer service afterwards was awful. More

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Immediate assistance. Cliff listened to my ask and did not produce inventory that was not ask-specific. We were able to complete a deal with a few hours. It was a pleas Cliff listened to my ask and did not produce inventory that was not ask-specific. We were able to complete a deal with a few hours. It was a pleasant car-buying experience and that is not always the case with other dealerships. More

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Each member I spoke with was courteous and helpful. Each took time to explain all options available to me at every step in the ourchsse process. I purchased my previous CRV and had my all my service do Each took time to explain all options available to me at every step in the ourchsse process. I purchased my previous CRV and had my all my service done here. John Henriques, who sold me my previous car, met with me to offer any additional support I may need. Domenica was professional and answered all my questions, expediting.the process on. Busy Saturday. Scott handled my account processing and was very helpful and moved me through explaining g all the forms I was signing All 3 Chambers staff I worked with were fabulous and the reason I came back to purchase my car. More

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Knowledgeable courteous staff. Provide information to help you make decisions. You feel they care about you as a consumer. Provide information to help you make decisions. You feel they care about you as a consumer. More

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I love the service and waiting area. Super comfortable and they’re very thorough with their job. Super comfortable and they’re very thorough with their job. More

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Sam was very helpful and did not make me feel pressured wheb buying my first brand new car. He made the process as easy as possible. wheb buying my first brand new car. He made the process as easy as possible. More

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On my 3rd Honda. ..only service here. Everyone is great. Easy process. I like working with Tim! ..only service here. Everyone is great. Easy process. I like working with Tim! More

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Great customer service, Scott was very helpful and patient getting all my information into the system. patient getting all my information into the system. More

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