Easy and fast - Subi2016out
We recently bought a 2016 Outback from Cityside Subaru and we were very pleased with the whole process. Although it was our first time buying from a dealership, and we worried about how long would take it beside other things, Mark Lidano and Tom D'Alessandro were extremely helpful and resourceful. We got the car in no time and we got what we want.
Terrific Experience with a great price - ChrisG
I just picked up a brand new Legacy from Steve Lewis. Transaction was absolutely flawless - I knew I wanted a Legacy to replace an older model so I didn't need to shop around for different models, but I was interested in getting the best price possible for not only the new car but also for my trade. I contacted a few other dealerships and got quotes from 2 that were very close to what I wanted to pay but when I stopped by Steve Lewis, I knew this was where I wanted to buy my car. Dave was professional, straightforward and not only offered me a great deal on the whole transaction but I was completely impressed by how he responded when I decided - in the middle of the process of trading another dealership for the car - that I wanted a model with different equipment. He handled this turnaround with only gracious responses and we have ended up with the perfect car. Larry handled all of the paperwork when we came to pick up the car - he explained everything but was respectful of our time - and then we went on to have Dave explain all the bells and whistles that have come with the car - he showed us what had changed from our old car and walked through all of the new features, making sure we got a taste of what the car has to offer. He gave us some great tips on using the new systems and we now have an awesome car from a dealership that has really impressed us - we highly recommend them and will be back when it is time to trade this car! Thank you
phenomenal service - cStel1
I can't believe how simple this was. Joe Dinneen made the process impeccably SMOOTH, his communication of the process and knowledge of the cars was impressive. TOP NOTCH!
Best car buying experience yet! - RI Babs
If you want to be treated with respect and not get pressured to buy more than you want or need, this is the place!! It was worth the drive from Middletown, RI!
John Cheshire was a great sales person - Subaru16
Every from start to finish was handled great. I have not received service yet so I will update this when I do. The care is awesome.
Frank Lajoie great experience - Bill Thompson
We have always gone to North End Subaru for our car. Our first dealing was with Frank Lajoie. He explains everything in the showroom and then in the car you have purchased. Everyone from Frank, finance, service department, and everyone in the are right there to help you. They are all so friendly and they make you feel at home.
Great Experience - Allison
I recently traded in my 2009 Impreza and upgraded to a 2012 Impreza from MetroWest Subaru with the help of Josh Geller. The people were all great there. I felt they were honest and genuine and they didn't pressure me to look at/buy anything I wasn't interested in. At the same time I felt they made me aware of all my options given the criteria I provided for what I was looking for. My mom also bought a car here from Josh a few years ago so I had that reassurance that this was a trustworthy dealership. I live near Worcester and I would encourage anyone interested in getting a Subaru to check this place out as opposed to other nearby Subaru dealerships because I feel the people at MetroWest are the most honest and have the customers' best interests in mind. Oh and I am very happy with my car! I would recommend anyone get a Subaru because they are dependable and the all wheel drive is great to have in New England.
Karolina & Evan - ejweagle
Keith helped my girlfriend's mom buy her Subaru, and she then recommended that we go through Keith to trade in my Chevy Cruze for a Subaru Impreza. Keith really went above and beyond what is expected of a salesman (Josh was a great help as well!)! He quickly responded to the dozens of emails that we sent to him, put a lot of effort into making this deal a reality, and kept us well informed throughout the entire process. Keith made the entire process very pleasant, and did not push us into something we did not want. After all the paperwork was taken care of, they had a driver deliver the new car to my work and he took my trade-in back with him, making the entire process that much easier.
Dominic from the finance department deserves a lot of credit as well, for looking out for us with respect to warranties and insurance, and for getting a loan that made this purchase possible.
We strongly recommend going through Bertera Subaru to buy a car! And we can't thank everyone enough for all of their help!
Great Experience with Harvey Rain - boatguy
Was not looking forward to buying a new car, it is such a hassle. Mr Rain made it easy. He gives Car salesman a good name. Rare in this line of work.
Great Experience and Great Salesperson - Angela781
My experience with the sale was excellent. Hoeun was very professional and personable. It was the quickest car purchase I ever made. The service department staff are friendly and very good. I would recommend this dealership.
Steve Bova great customer relations - Jim
Steve Bova is very honest and genuine. Super knowledgeable, very calm and collective. Easy and trusting to talk and speak with. Thus goes a long way when dealing with people in the automotive industry.
Jim & Adnan--
Great Car Buying Experience - Brian P
Great place to buy a car. Danielle and Mitch, my primary contacts, were most helpful and
accommodating. Mike, Jeremy, Paul and Jim had ready answers to my numerous questions.
The entire process was stress free and I would not hesitate to recommend Haddad Subaru
to anyone interested in one of the best cars on the road. And... I got a great price!
post sales - tmf
We had an issue with our post sales, but it was resolved by the dealership. We are happy with the outcome. 1 2 3 4 5
Not honest - Cheated
The sales people at the dealer are not honest. I was sold a used 2011 Forester on Aug. 19, 2015 that was involved in an accident without disclosing to me. After one week I got the car, I found out the whole rear end was replaced. On further close inspection I found out the driver side rear door, the driver side front fender and bumper had been all replaced. Evidently the car was involved in quite a serious accident. Now I am concerned about the air bags, wheel alignment, and paint quality.
This is the worst car that I bought in my life. I feel cheated every time I drive the car.
terrible experience - Dontgo1
Came in with a concern about my transmision instead of addressing my concern they suggested 1500$ of work which had nothing to do with my concern. I had them change my transmission. Fluids$200 hoping that will help and they charged me $75 extra dollars for their diagnosis which would not even help my problem. Terrible customer service
Great experience at Village Subaru in Acton - 2013tdi
I recently purchased a WRX Sti from Village Subaru in Acton and had a great experience. My sales person was Anthony Motta. I was interested in several vehicles and stopped by Village Subaru to test drive the Sti. Didn’t plan on buying it that day, but they made an offer I could not refuse, both for my trade and for the Sti. Very straightforward process. No pressure, great price up front, I was in and out in <1h including the test drive. In addition, Chris, the finance manager was very pleasant, got me a great interest rate on financing, and also did not try to sell a million options. Very happy I found Village Subaru and I highly recommend them.
Easy purchase with no headaches. - 2010impreza
Purchased a new Crosstrek for my wife this weekend and it was an easy easy purchase. Josh Costa helped me out online before coming and when I arrived everything was exactly as described. Good price on the new car as well as the trade in. Met with Ray Brien who helped me with the finance paperwork and all was done in about 1-1/2 hours. Also met both the sales managers who were personable and friendly. Buying a car doesn't need to be rocket science and it feels like the people at Long Subaru understand that.
Looking For A Great Deal On A New Subaru?? Look Elsewhere! - Jeff929
They call it "No Haggle" undealership! Give me a dealership who wants badly to sell vehicles any day of the week instead!
They set prices both new and used OVER other respectable dealers in the area and say they are priced fairly. Says them!!
People do your homework online and in person and you will see a real difference in pricing.
Save money and your time and go elsewhere.
What a bunch of thieving crooks! - Joseph D.
What a bunch of thieving crooks!
My daughter went there to turn in her impreza lease and lease a new one.
We had called first and they said they had the car she wanted.
When she got there they said the car was gone, or they couldn't give me a straight answer as to where it went.( I was calling from NYC on her behalf).
Then they asked her to give them a check for $2500.00 to find a car.
I got on the phone with some mope and he said they needed the 2500.00 to look for a car.
I asked him what happened to the car they already said they had in stock.
Then it got interesting, as they lied and lied and lied.
I got my daughter on the phone and told her run as fast as she could and get away from these thieves.
They tried to take advantage of a young girl, who was on her own, and her father was in NYC.
Long story short, we went to Subaru of Wakefield. They had the exact impreza she wanted, no money down, just first payment, and she drove away the next day with everything cool, included were all motor vehicle fees, plates, inspection, and registration.
Let me tell you, IRA Subaru is unethical, creepy, and a bunch of liars. They tried to sucker my daughter. Shame on them.
And thank you to Subaru of Wakefield for being the exact opposite.
Service Center overcharges - Jim M.
Needed work done, took car there, estimate seemed a bit too expensive so got a second opinion, second shop said work needed done was only minor very cheap fix. Months later tried again with another car just to test them same thing happened. They are a ripoff. Smiley and cheerful but snakes.
Steve Lewis Subaru
Subaru of Wakefield