I would only go back to Tom DAlessandro - LL administrator
I give the highest rating possible to Tom DAlessandro. He was honest, great personality, and no b.s. As a woman buying a car by myself, I definitely had my doubts and was worried I would be taken advantage of. This was clearly not the case, and I felt that Tim truly took my preferences into considerations. The process was easy and efficient...I also had some good laughs with Tom. Great guy!
Than you, Tom!
Enjoyable experience - Skeeter418
Went in the dealership with what I wanted in mind to buy. Looked around and found a few vehicles that I wanted to check out. Paul approached me , listened to what I was looking for and showed me the same vehicles it was looking at. We took for a test drive and he went over the vehicle top to bottom. Spent a little more than I originally wanted but compromised with the knowledge that anything I need will be taken care of. Even after the purchase Cassie went over everything to make sur I left with the piece of mind to drive with a smile!
THE BEST DEALERSHIP! - baneda658
The BEST dealership anywhere,easy,no pressure and gave us a great deal,LOVE the new car!Thank you,Bruce and Theresa.P.S. Jeff Moberg Is a 5 star salesman,see him first!
Great Experience and Salesperson - Paul Voccio
I want to take a minute to describe the experience I had at Patriot Subaru in North Attleboro. The first person I interacted with at the dealership was Rob. After receiving a quote on true car and monitoring the site I spoke with Rob on the phone. He was very straightforward and to the point which I appreciated. After closing the deal I met with Max who worked in finance. He was obviously focused on crushing paperwork all day but in the limited time I spent with him he was friendly and informative. When an issue came up with the registration he called the next day and helped to resolve it quickly. On my way out from picking up the car I met Shawn who was one of the sales managers. He was very friendly and asked about my experience. I wanted to buy a T shirt but the parts department was closed. He offered to put one aside for me to purchase the next day or to ship me one. I saved the best for last, our saleswoman Brittany. She was extremely pleasant, respectful and easy to work with. She made the entire experience a positive one for my Wife and I. Brittany gave us all the info we needed without being pushy or invasive. During the test drive she was relaxed and help full. Every time we entered the dealership or spoke on the phone she greeted us like we were friends. She clearly did everything in her power to make sure we had a great experience. Overall I had a great experience at Patriot Subaru and would highly recommend Brittany as your salesperson.
This service was great. - Tysonvon
I came in for an oil change they found I was going to need head gaskets. It was going to be very costly to me however the manager Andy was able to have Subaru take care of my bill because I was a loyal Subaru customer. This is going above and beyond! Thank you.
Incredible - My car 12345
It was a great experience , they made everything so easy . Perry helped me find the car that we wanted, even though they didn't have one on the lot he was still able to get the perfect car.
Great price. Zero pressure to purchase new car. - BostonEngineer
Went there on Memorial Day. Great price (below Consumer Reports and the few nearby dealers). Zero pressure. No waiting (I had made an appointment online.) Bought an Outback. Only reason am giving it 4 stars instead of 5 is that the salesman made up a few answers to a few minor technical questions he did not know the answer to, though he was very friendly and helpful.
Helpful - JP
Harvey Rain was very helpful. We were there today because we had some questions about some of the functions of the car. He was immediately available to help us and answered our questions.
Great Experience and Great Salesperson - Angela781
My experience with the sale was excellent. Hoeun was very professional and personable. It was the quickest car purchase I ever made. The service department staff are friendly and very good. I would recommend this dealership.
Fast and Pleasant... - Matthew Risley
Subaru was a breath of fresh air. Low pressure sales and sticking to what you were looking for and not trying to upsell you or put you in a vehicle that you were not interested in. Pricing was more than fair and actually under KBB prices. I would encourage people to visit Bertera if they were looking for a new or used vehicle.
I will say that they lack in post purchase process of tying up loose ends. A bit of a headache managing them after they have your money. It would be nice to have the same attention that you receive pre purchase, post purchase. I have yet to find a dealer with that level of attention...Oh well...That is the only reason I gave them 4 stars instead of 5.
Steve Bova great customer relations - Jim
Steve Bova is very honest and genuine. Super knowledgeable, very calm and collective. Easy and trusting to talk and speak with. Thus goes a long way when dealing with people in the automotive industry.
Jim & Adnan--
Second New Car Purchase from Jimi D. - from NY! - radica1
I just bought my second car from Jimi DeAngelis at Haddad Subaru! I grew up in Pittsfield but now I live just passed Albany, NY - after checking out all THREE Subaru dealerships, I gladly drove the 60+ miles multiple times to experience the care and service that Haddad Subaru and Jimi deliver! I can't say enough positive things about this dealership; from their sales department to their service department to their parts department, they've always been first class. They've recently extended their hours and upgraded and updated their dealership too! This dealership should be your #1 place to go to for a Subaru if you're within a 100 mile radius, and clearly I'm not the only one that thinks so. I see a ton of cars over in the Albany/Capital Region area with the Haddad logo on them so I think plenty of others agree that they are truly top notch. They were the only dealership to even attempt to meat my aggressive price request on a new Subaru and the request on my Subaru that I was trading in. Their finance department was even able to find a loan for me that was better than what Subaru was offering as well :) I would rate them 11s across the board!
Great experience. - lkw
I love my Forrester. The dealership is beautifully set up, Ron Cohen was extremely professional and helpful. Great experience. The manager was wonderful and fair.
Get it in writing! Deceitful sales practices-SURPRISE! - SCAMMED
Expect to do some work with this dealership to get what you want. They did NOT hold up to their end of the deal. Promises reneged, ignored and lied about by EVERY person from the sales dept. to the heads of the office, all who I dealt with there. Be careful. If they say they are going to sweeten the deal, get it ALL in writing before signing anything. Bad actors all. Unethical from start to the bitter end. Will NEVER TRUST Atlantic Subaru again.
Not honest - Cheated
The sales people at the dealer are not honest. I was sold a used 2011 Forester on Aug. 19, 2015 that was involved in an accident without disclosing to me. After one week I got the car, I found out the whole rear end was replaced. On further close inspection I found out the driver side rear door, the driver side front fender and bumper had been all replaced. Evidently the car was involved in quite a serious accident. Now I am concerned about the air bags, wheel alignment, and paint quality.
This is the worst car that I bought in my life. I feel cheated every time I drive the car.
Easy purchase with no headaches. - 2010impreza
Purchased a new Crosstrek for my wife this weekend and it was an easy easy purchase. Josh Costa helped me out online before coming and when I arrived everything was exactly as described. Good price on the new car as well as the trade in. Met with Ray Brien who helped me with the finance paperwork and all was done in about 1-1/2 hours. Also met both the sales managers who were personable and friendly. Buying a car doesn't need to be rocket science and it feels like the people at Long Subaru understand that.
Great experience at Village Subaru in Acton - 2013tdi
I recently purchased a WRX Sti from Village Subaru in Acton and had a great experience. My sales person was Anthony Motta. I was interested in several vehicles and stopped by Village Subaru to test drive the Sti. Didn’t plan on buying it that day, but they made an offer I could not refuse, both for my trade and for the Sti. Very straightforward process. No pressure, great price up front, I was in and out in <1h including the test drive. In addition, Chris, the finance manager was very pleasant, got me a great interest rate on financing, and also did not try to sell a million options. Very happy I found Village Subaru and I highly recommend them.
Great people and great service. - Gail and Bill
We recently purchased our first Subaru, a Forester, and found that Planet Subaru lived up to its tag line-- "The Undealership." We've purchased many cars over the years, and this was the most pleasant experience we've ever had. We really liked working with Ryan Mak.
Buying a Subaru - Subaru owner 2016
Maria Swiacke of Danvers Ira Subaru, was great She is down to earth , friendly and very helpful. I had a great experience buying my Subaru and would recommend Maria ...Joan C.
Inept Service - No Sense of Urgency - No Communication - Erinsmom1980
Routine service. Didn't xx car for 5 hours. Called 1 hour after car was suppose to be done. Needed a part - told 2 days - called again - parts still not there. Maybe next day.
Steve Lewis Subaru
Subaru of Wakefield