Great experience, very fast process. - pJeep123
First time leasing a car and this dealership made it a very smooth transaction. Test drive was quick. Paperwork did not take very long. Being able to get financing through a bank however did take sometime even though I had perfect credit however the finance managers worked with me and got me a bank to work with. Car took some time for pickup even after I came back after a few hours however it wasn't too bad. Definitely will come back for another lease in the future and will recommend to friends.
The best car buying experience I have ever had... - Flo
Let me begin with saying that 5 stars is NOT enough to describe the highly professional, courteous and most importantly NO PRESSURE sales approach I experienced when buying my new Jeep. I have a Jeep dealership in my home town, but came to find Arroway CDJR through both the Costco Auto program and Kelly Blue Book cash offer sites. Although this dealership was further away, the trip was well worth it!
My first encounter was with Joe, the Internet Business Development contact. I was taken back by just how polite he was, and how I felt ZERO pressure to come in to the dealership. My salesperson Anthony was fantastic, attentive and patient both on the phone and during my two visits there (the first to test drive, and today to pick up my vehicle). He was diligent in explaining every vehicle option, as well as really listening to what I needed as a customer. Even on his day off he was quick to respond to my texts and calls. I never felt like the sales team was inaccessible.
I was trading in a BMW as part of this deal. I obtained a KBB cash offer prior to arriving at the dealership. The sales manager Chris took time to look over my car, and although he stated other dealerships would lower the value of my trade due to additional nicks/ scratches, he honored the kbb offer telling me "it is the right thing to do". I have never heard a car salesman say those words!
Mitch, the finance manager, worked TIRELESSLY to get me a great finance rate.... even better than I could get with my own credit union. I appreciate that he took the time to really understand me as the buyer and how important getting a great finance rate was in this process.
In all I walked out of Arroway CDJR feeling A) I got the best possible price for my Jeep; B) the best possible price for my trade; C) the best possible APR WITH rebates and D) I was treated with such courtesy and NEVER pressed to make decisions as other dealerships would. I felt like a human being, and not a sale. This is the most important thing for me as a consumer and it was really appreciated.
Thank you to the fantastic staff at Arroway CDJR! You have changed my perception of the auto buying experience. Keep up the great work!
Great experience - hunter6101
My husband and I love to shop for cars but when it comes to working with the dealerships we usually leave the place angry about how they treat us. Joe was excellent to work with - it was the first time we have not left a dealership in anger. He introduced us to one of the owners who also seemed like a nice guy. I felt that Joe knew enough about the pricing and trade in situation that he didn't have to play the game of going in and "talking with his manager" over and over and over. He was straightforward with us and it was an overall great experience. There have been countless times that we have sat at a dealership and waited for hours while the sales guy "talked with his manager" only to come back with a low ball offer that was insulting. But this did not happen with Joe. We have never bought a vehicle so quickly as we did with Joe because he helped us to reach our expectations. I plan to buy all my new cars from Joe!
new jeep wrangler - jeep
Down Jeep had the wrangle i wanted. Drove from Albany Ny to look at it on 8-13-16 and picked it up on 8-16-16 nice dealer ship large inventory.
Polite, Respectful, and No Pressure - Greg
It was a pleasure dealing with Carlos. He was friendly, polite, and respectful and which made me feel comfortable throughout the process. I would definitely recommend him to any of my friends interested in buying a new Jeep/Chrysler.
Sales great, service dept not so much - mcaligiuri
I purchased a 2016 ram 1500 from Browns a month ago. Rob Riker is a great salesman. He made the car buying experience painless and actually enjoyable. I highly recommend him when buying a car. The service dept however is another story. The car had a scratch on a console that needed to be repaired. I even had paperwork stating this to be repaired after the sale, known as a "we owe". I called over 5 times to schedule a appointment, no one could give me a straight answer as to when the part was coming in. I even went as far as to provide the part number, offering to install myself and it was $23 list part. Never received a call back as to when to bring it in and if a loaner was to be provided. Highly unorganized and unprofessional. Disgusted I purchased the part myself because I would rather spend money than be frustrated with incompetence. Buy your car here from Rob and look elsewhere for service.
very happy with my Jeep - Rago50
I leased a 2016 jeep from Island Jeep My salesman Bill really went out of his way to please me. I'm very happy with the service I received I would highly recommend them for your next purchase or lease
Great Experience!! - jbocc133
The staff at Croton Auto Park was helpful and a pleasure to work with. Not your typical car buying experience. The salesman Carl was knowledgeable and extremely helpful while trying to choose the right vehicle for me. He was there every step of the way and was very accommodating . Chris helped to make the pick up of the vehicle run smooth and was very thurough while explaining all of the paperwork. I would highly recommend anyone looking for a new car to visit this dealership. I certainly will again.
Thank you Anthony! - lann23
We decided to lease a Jeep and having never leased before Anthony was extremely helpful and very accommodating with what our needs were. I would highly recommend him to anyone who is looking to lease or purchase a new car.
Excellent Dealership and Excellent Sales Experience - MrEscobar63
I recently purchased a Jeep Compass from "The Rock" and must say that not only am I satisfied with my purchase, I am also beyond satisfied with my experience while purchasing. Perry Vrionides was my salesman and was kind, gracious, understanding and extremely knowledgable. There wasn't a question that couldn't be answered and he worked diligently with my family and I. I have nothing but praise for this dealership and for Perry. They've made a customer for life.
Amazing and very friendly - Jeepgirl.madia
They have always been able to help me. They explain every step they're taking and very quick to answer all of my questions. The staff is very friendly and welcoming.
"I Love My 2016 Jeep" - Ray-Tyler
Kief Sakeif was excellent I said it once on paper review and I will say it again. Not only the jeep he sold to me amazing he equal in his profession. All the way Sakeif Kief score a strong 10 in all areas.
I love my car! Thank you ........
Excellent service - CDivirg2
The employees were more than willing to work with me on all aspects of the deal and they worked especially hard to get me the best loan possible
Tom Caforio did a great job! - CA
We recently bought a new vehicle here, and Tom was very helpful, knowledgeable, and considerate. He was not pushy, and is experienced in the industry and with people. He made the buying process very enjoyable and we are quite happy with the vehicle.
Very respectful to their customers - Lauren Steves
To preface my experience with Armory Garage, I had dealt with two other dealerships who I felt tried to either up-sell or sway me into to a vehicle they were currently promoting so my search for what I really wanted continued online. I found similar vehicles at 2 additional dealers but they had higher miles and higher prices. Then I found Armory online and started dealing with Patricia, who was very helpful and had quick and direct responses. She referred me to the sales team and I met with Haman Sanders in person. Since I had done a lot of previous research on the type of vehicle and amenities I was looking for, I knew exactly what models I wanted to see. I also had to drive and hour and a half to get to Armory and Haman was completely respectful of my time, my knowledge and my needs. He was kind and helpful and even when I had to go through this process with my crying baby and rambunctious 5 yr old son. He is a class act! I would recommend Armory and Haman to anyone who wants to be treated with respect and made the car buying experience so easy and enjoyable. Lets face it, making a major purchase is a big, expensive deal and with both Patricia and Haman, there was no B.S., just straight forward and reasonable. I say this because the dealership I went to prior basically tried to give me tips on managing my money so I could afford a higher payment on a more expensive car that I didn't even want to look at in the first place. So again, my needs were met with respect and reasonable, direct answers...no BS, just great service!! Thank you Armory!!
Exceptional Customer Service - Triniman
I would like to thank Michael Vigorito for taking care of all my needs on my used car purchase. He is very professional and understanding, and always puts the customer first. I would recommend anyone to go down to this dealership for an exceptional buying or leasing experience. Thank you again.
I came back! - DCR
I had a great experience when I purchased my last car at Cortese three years ago so I came back. Rick Riola bent over backwards to find the car I wanted in my price range. The whole process went as smooth as can be and I love my new car!
An Awesome Car-buying Experience! - Dennis H.
Everyone knows how stressful a car-buying experience can be , specially when you are not sure which vehicle you should get. The minute I met Darian, I felt welcomed and at ease right away! Cracking jokes, smiling and offering us a wide array of delicious candies he keeps in his office, my kids , my husband and I were kept entertained during the entire process, and for a change, I didn't want to leave after 5 minutes after our arrival. Darian also had a conversation with my grandfather in Italian, joking with him and making him comfortable as well. Now he wants to buy a "macchina" (italian for car) from him as well! lol.
Darian bombarded us with questions pertaining to our needs and wants and he also made sure all of our questions were answered. Darian asked us to drive a minivan, a Grand Cherokee and a Durango. Darian stuck with us during the whole day and we ended up buying the Jeep and we are absolutely in love with it!
I am so thankful to Town & Country for having a such caring professional as part of their staff. We had a great deal with a not so high credit score.
We know where we're buying our next car from!
I wish the billing process was a little quicker, but Darian kept the whole family entertained throughout the whole ordeal. He even made us fresh coffee (using his own Starbucks ground coffee) lol , gave the kids snacks and even balloons to keep my twins Sasha and Matthew at bay during that long beautiful sunny Saturday.
By the way, did I mention that Darian has the best selection of candy in Town?
Thank you so much!
New Jeep Grand Cherokee - Allitinez
Wonderful experiance with our salesman Julio. Very knowledgable and helpful in every aspect of my lease! Would highly recommend Atlantic Jeep of West Islip and Julio
Great saleswoman!! - VictoriaB10704
I went to CENTRAL AVE JEEP to lease a jeep. My experience was phenomenal! I dreaded going to car dealerships because I always felt taken advantage of. To my surprise, this dealership was the complete opposite! Felicia my saleswoman was so nice, friendly, knowledgeable, and not pushy! The process was extremely quick, even though I had less than perfect credit, and I love my new jeep! I would absolutely ONLY go back to this dealership! Felicia was great! Thank you CENTRAL AVE JEEP!
Smooth easy purchase - ourthreesons
Very smooth transaction . We've dealt with Turgo before and were very pleased so we request him again. Thx again. See you in March for our other car lease
I came here sad and now i'm happy and glad thank you Neil It - Biggod9
My wife and I have been dealing with Neil for several years. He always gives us a fair deal. We have also referred friends and co-worker's who were extremely satisfied. And today I drove in sad and drove out glad!
I came in thinking I was getting a preowned car and left with a 2016 Chrysler.
Thank you Neil you're the MAN!
Superb expierence from begining to end - Icculus
I arrived at Joe Cecconi's, and was pleasantly greeted by Mr. Carlos Hernandez. He understood what I wanted and helped pick out the car that suited my expectations, and he also got me a great deal! I will without a doubt be back in hopes to seeing Carlos the next time I am in the market for a new vehicle.
First Time Car Buyer - mseferaj
My sales consultant; Alex Fernandez, made my experience as a first time car buyer so knowledgeable. Phenomenal service and respect from everyone here. My kids and I had a great experience, made us feel at home. Thank you so much.
Too Easy - NYC Boldest
I went to this dealerahip last year and i wasnt satisfied with my experience. However, my experience yesterday was the total opposite. The entire staff seemed friendlier and professional. No pressure, lots of information and overall a great deal. I would personally like to thank Ali for his professionalism and for making this a painless smooth transaction. I purchased a new Jeep Grand Cherokee and I am %100 percent happy with the deal. This business has done a complete change for the better. I would definitely recommend this place to family and friends. Ask for Ali, you will not be disappointed
Walter Parker, awesome salesman, Great experience! - Dannyj14
First time buying a jeep! Love it! Great car and very professional salesman. Walter Parker made it seem like a walk in the park. Very polite and answered every question I had. You want a car? This is the guy to see. Very perfect example of how a professional salesman should be be!
Straightforward and Hassle-free - JS
Mr. Rivera was knowledgable and helpful. The entire process was smooth and painless. I bought a Wrangler three years ago, and recently leased a Grand Cherokee. So far, I have been completely satisfied.
A fair deal! - Larry Northcote
Worked with Keith Freda on my 2016 Jeep Renegade, He was very knowledgeable and as I had a specific model and color in mind they he did not have in stock, he made arrangements with another dealer to get that vehicle for me. I also had to come out of my current lease 5 months early. Keith made everything happen as promised and with no hassle.!
It was very nice. - nestrodr
The moment I walked in the dealership and spoke to friend, he showed me a salesman name Rafael Salazar.He was very nice to me and my family got the car I wanted too.He was very 👌 too.
Very impressed! - VTcarbuyer
I'm not one to write reviews, but I was very impressed with Adirondack Auto. I was shopping for a 2016 Jeep Grand Cherokee Limited through true car. I knew exactly what car and model I wanted, so I was essentially bottom line shopping. I got a call from Dave Foley and he cut to the chase in about 60 seconds. He gave me a fantastic deal right off the bat with no back and forth. When I went to pick up the car, they had everything set to sign with no pressure to buy back-ends. This was truly one of the most efficient and no hassle car buying experiences I have ever had. If you know what kind of car you want and are just looking to get the car without all the traditional car dealership nonsense, go to Adirondack and ask for Dave Foley. -Eric
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