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Latest Volkswagen Dealer Reviews
On 11/20/2009 8:12:29 PM carolhardt wrote:I bought a 2008 EOS but it took me awhile to figure out if I could afford it and wanted it. The salespeople were very decent, but even more important when issues came up, they were very responsive,arranged a rental, and explained the particulars of the car. An error was made on the title, and they accpted repsonsibility and went right ahead to correct it. I have bought many a car, and I must say this is the most civilized dealership yet.
On 11/20/2009 4:17:17 PM Nicole_Powell wrote:The staff at Fairfield VW has been wonderful to work with. Maybe the staff has changed since the other reviewer? Mike Elsass (sales rep.)was truly a delight to work with. He made the deal smooth, fair, and FAST! I am used to spending hours at a dealership "haggling", but we spent the most time on the test drive! He went over the car options and features thoroughly, but Mike never once talked down to me or assumed that I didn't know about cars. Being female, I really appreciate that! The car I was after (Jetta sportwagon TDI) is in high demand and I still feel like I got a fair trade. I would highly recommend working with Fairfield VW and Mike Elsass.