On 12/7/2013 1:58:12 PM Billo651 wrote:
Bill Felice was great to work with, very professional. I would recommend both him and vw Donaldson to all my friends and family. Bill OSullivanOn 12/7/2013 11:41:02 AM kjsjr wrote:
I had the freedom to shop at any dealerships between Austin or Houston, or really in the Texas triangle. All I knew is that from my own research and aesthetic tastes I wanted a VW.
Of all the dealerships (about nine that I looked at online and contacted by email and phone) Momentum at Clear Lake was the only one that combined competence, intelligence, assertiveness and a willingness to work with me (and accept my own ability to pursue my interests) that really made me feel like I was dealing with people who knew what they were about and what they were doing. Primarily I worked with Justin, and he was far and away the best salesman I talked to during the days I devoted to shopping for a lease.
By comparison a few other VW salesman (at other dealerships in Houston and Austin) came across as churlish, semi-aware roughnecks who brought a hostile, cartel-like attitude to the car shopping experience (they really disliked that I refused to believe that they were the only dealership in the world; since they're pretty much the same machines wherever you go the right attitude for the customer is "auction," not "cartel"). One even palled our exchange with the prospect of his own starvation if I didn't buy from him!
But Justin and the Clear Lake team provided an almost boutique experience that was courteous, respectful, and... decidedly less creepy than what I was fast becoming used to. What a relief!
If you are shopping for a VW in Houston, please contact Justin and make the drive out to Clear Lake. It is definitely worth it. If you live in the Texas triangle, consider giving them a call if you can afford the time to make the drive. They're an excellent team and I recommend them.