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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,743 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,743 reviews

July 13, 2023

No issues, overall they are pretty efficient and knowledgeable. Definitely trust them with my car More

by CHICAGOCUBS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

July 13, 2023

Terrible service , their intire phone system is a joke it take about 20 phone calls to exactly give a real person u feel like a dog chasing its tail don't believe me ? Just try to call and you will see More

by Radwale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Gasiunas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

July 13, 2023

Service department takes longer time for service appointments. No express service. Bad. It’s s huge dealer ship More

by mukpar10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

July 13, 2023

Everyone was professional and I was kept updated as to what was being done via video More

by rb8822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 12, 2023

Courteous and professional Waiting Time was a little to long in general everything was very good More

by accettadante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We are very glad to hear that our team is courteous and professional, and we'll share your comments with our management team.

July 12, 2023

Even when things don’t go as planned the service department at Wappingers Toyota does whatever they can to help. More

by elahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

July 11, 2023

Lauren was wonderful. However, the other staff members didn’t initially seem to want to greet or assist me as I walked into the door. They stood, chatted with each other, More

by ChiSmithSween
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Jul 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that Lauren was very helpful during your service experience. We appreciate your business and hope to see you during your next visit!

July 11, 2023

He was so helpful and kind to me when I thought I had to cut the visit short. More

by PHEIDSTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

July 11, 2023

It was great but it was very long wait, I will be back. Thank you More

by clancy Vos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I for got who sold us my new car but he was great
Jul 12, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for your feedback. We are so glad that you'll continue to visit our dealership!

July 11, 2023

Zion and Dylan were beyond helpful and I recommend them to anyone. Their demeanor and listening was exceptional More

by Rewood55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Zion and Dylan provided you with a wonderful experience. Please let us know if we can further assist you in any way!

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