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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
6,946 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 6,946 reviews

October 14, 2022

This has been one of the best experiences ever in purchasing a new car. Zion is a Great salesperson. Love him. The manager is also a great person. Thank you to the service team. More

by ICORDERO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy Zion could assist you and provide you with outstanding service.

Oct 17, 2022 -

ICORDERO2 responded

My pleasure. Have a great week!

October 14, 2022

Friendly and professional staff. Felt like they had my best interest in mind the whole time. They focus on making customers for life not just for one time. More

by hagarcw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 14, 2022

The place was Very nice and very clean and the workers are very helpful with everything More

by Andrew A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Oct 17, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 13, 2022

It was a great smooth experience, sold me with the personal relationship and service given. More

by C.Reeve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Oct 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

October 13, 2022

The people and the service are great! We have gotten great quick service for many years. More

by MIKEGILLIGAN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Oct 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

October 12, 2022

Certified Corolla delivered for almost 27,000 with tax and tags was never repaired or delivered within Toyotas certification process car is being returned check out Facebook and google reviews for images More

by Dontbuyonline
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Driveway.com
Oct 13, 2022 -

DCH Wappingers Falls Toyota responded

Hello, I am very sorry to hear that the vehicle arrived without proper detail as well as being short of your expectations. I see based on your photos why you feel this was poorly handled. I feel we could have done a better job preparing this car as well as communicating the condition more clearly. I will work with my team to improve in these areas moving forward. If you need any assistance as we exercise the return policy, please let me know. Respectfully, Daryl Callahan General Sales Manager 845.926.2844 dcallahan@dchusa.com

October 12, 2022

Was not happy did not solve the problem it's a lease so I covered myself not going to worry about it More

by 55dowop
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Judith gustavss
Oct 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

October 12, 2022

Did not fix my problem so I was not happy it's a lease so I'm not going to worry about More

by 55dowop
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Judith gudtavss
Oct 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

October 12, 2022

Servicing took far too long. It was three hours. Would have appreciated a better estimate of time. Also more clarity is needed on coverage, and I did not get a satisfactory expla More

by RICHBARTH
Recommend Dealer
No
Employees Worked With
I did not work with any of the listed people.
Oct 14, 2022 -

DCH Wappingers Falls Toyota responded

Hi Mr. Barth, Thank you for your time in leaving us a review. I know there were services added during the visit which inflated the time. We needed to do a better job of letting you know that would be the case. I’m sorry we failed you in that regard. In reference to the nav concern, there is an update coming next month. Right now your system is current. The price that was quoted was $ 170.00 for the update. That is what Toyota charges us, so there is no markup in the price. We look forward to seeing you on the next visit. Thank you again, Ben Carlson 845-396-4261

October 12, 2022

The staff was professional, friendly and courteous. My stay was pleasant and quick. I was kept updated about the progress of my car. More

by andrewslauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

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