Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,792 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership
View Awards

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 7,792 reviews

June 13, 2023

Good service easy in and out Great service. Friendly staff, easy in and out. Was my shortest visit to date. More

by Jamie.curley
Recommend Dealer
Yes
Report | Print
Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 13, 2023

I was welcomed and kept informed of the progress of the service. I was given a choice of tires and I have been very satisfied with them. More

by LGWOOLEVER
Recommend Dealer
Yes
Report | Print
Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 13, 2023

5 Done I am finished with the survey. Thank you the service was good thank you More

by RAINY4040
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

June 13, 2023

Efficient Quick, kept me informed. They listened to my concerns and followed up on them. More

by johnsonsandra30
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

June 13, 2023

Thomas our service manager was very professional and informative and courteous. I purchased a vehicle from DCH Wappingers, Toyota, and I take my car nowhere else but they’re there, efficient, profession More

by POPCRACKLESNAP56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Thomas was able to assist you throughout your visit. We hope to see you again!

June 13, 2023

Friendly, knowledgeable and prepared. Able to answer all my questions and clearly explained what I needed to do to purchase a new car. More

by Mcallita1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 13, 2023

I think is better to Don't Say anything about that dealer Because my experience was not to God More

by TUMIMO56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daryl Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

June 13, 2023

Joe was very helpful and knowledgeable about what I was looking for. Everyone was very helpful and made me feel like a special consumer. More

by STAATSMOM2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind remarks for Joe!

June 12, 2023

Very friendly courteous employees here. I would recommend this dealer to my friends and family for sure. More

by DEBT587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

June 12, 2023

Service was ok but this this time they forgot to up my fluids or check my tire pressure. Though the video communication was execellent I was not communicated about my bill. More

by Atifms62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Dear Atifms62, thank you for taking the time to post a review. Please accept my apology for how your recent visit to our service department was handled. Please be assured we take all customer concerns seriously and will address this with our staff. I would welcome the opportunity to discuss this with you personally if you wouldn’t mind contacting me. I can be reached at (845) 296-4200, or by email at leeburns@lithia.com. Regards, Lee Burns, General Manager.

1
...
188
189
190
...
780