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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
8,284 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 8,284 reviews

April 05, 2023

Had a 4:30 appointment to pick up our car. Finished at 7:20. Felt pressured to take the extended warranty. Our salesman Joe was terrific. Explained the features of the car very well. More

by KCHMIELNIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Joe was able to take care of your vehicle in a timely manner!

April 04, 2023

The service department was awesome at fixing my issue. Keith Halstead is the absolute best!! I highly recommend him!!! More

by JULIEMOSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Muniz
Apr 05, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle and Keith Halstead was very helpful to you.

April 04, 2023

Everything went well with only one lingering question; at my service in November you mentioned that I needed service on my rear suspension but with this recent service you said everything was good. This lea More

by breven96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

April 04, 2023

Everyone is very friendly and good teamwork always. Even on the bad days… I like it More

by kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Korwatch
Apr 04, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 04, 2023

The team at DCH Wappingers Falls Toyota provided Very thorough and professional service. I appreciated it. More

by bmakous
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

bmakous responded

Yes this is correct

Apr 05, 2023 -

DCH Wappingers Falls Toyota responded

It's really great to hear that our team provided you with great service, thanks!

April 04, 2023

The team provided great client service i scheduling an appointment and keeping us abreast of updates throughout. More

by Mhkokoriko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with our team! We are so glad that everyone was so helpful during your service visit!

April 03, 2023

Purchased a vehicle online out of state. Good communication with sales and management. Not enthused about being obligated to purchase options. Overall satisfied. More

by L_MOLINARI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burns,lee, Jennifer Korwatch
Apr 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to address your concerns. Please contact us at (845) 288-0892.

April 03, 2023

It was a pleasure working with Mike ohare and the dealership. They were straight with me. I was able to get the car I wanted .No hassle. I had to get and pay for some extras that I did not want. But More

by LKCOHEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! It sounds like you had a great experience working with Mike and we're happy he could make your experience a memorable one. We look forward to working with you again soon!

April 03, 2023

Great team. honest, respectful, reliable Dealership. Highly recommend it. Especially Dylan in finance department is very knowledgeable. More

by ASAIDKHONOV77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 03, 2023

Excellent service. Quick and no hassle. Actually check to see if there’s any warranty work that needs to be done More

by Afdmedic115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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