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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,792 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,792 reviews

October 12, 2022

Certified Corolla delivered for almost 27,000 with tax and tags was never repaired or delivered within Toyotas certification process car is being returned check out Facebook and google reviews for images More

by Dontbuyonline
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Driveway.com
Oct 13, 2022 -

DCH Wappingers Falls Toyota responded

Hello, I am very sorry to hear that the vehicle arrived without proper detail as well as being short of your expectations. I see based on your photos why you feel this was poorly handled. I feel we could have done a better job preparing this car as well as communicating the condition more clearly. I will work with my team to improve in these areas moving forward. If you need any assistance as we exercise the return policy, please let me know. Respectfully, Daryl Callahan General Sales Manager 845.926.2844 dcallahan@dchusa.com

October 12, 2022

It’s very efficient & courteous service. The Waiting area is very comfortable and service is timely accomplished l. More

by FRENZIED21
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

October 11, 2022

I received quick service during my last visit and a wonderful walk through of the service I received via a video. My service attendant suggested additional services for the care of my car which I appre More

by Jessica B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

DCH Wappingers Falls Toyota responded

Jessica, thank you for the excellent feedback! It's a pleasure to know our team could assist you and provide you with outstanding service. We look forward to working with you again in the future!

October 09, 2022

It's clean and they do everything they can to make a good deal for you . More

by burnettkevin001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 09, 2022

Fast and friendly service they care about you and your vehicle they are very knowledgeable More

by STODDARD81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership.

October 08, 2022

Absolutely the worst car buying experience! I bought a car “certified” corolla from this through driveway.com when it was delivered it was not clean on the outside, not clean on the inside, nu More

by Dontbuyonline
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Driveway
Oct 13, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback, Christopher. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

October 08, 2022

Very special treatment everything was professional and we were very pleased to have anice new car More

by WAXGLASS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 08, 2022

I love DCH Wappingers Falls Toyota. Everyone is so friendly and attentive to customers concerns. ❤ More

by grace.bonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 08, 2022

They are the best dealer ever I recommends everyone to go there to get their cars… God bless them for helping me get my first car ❤️❤️❤️ More

by HAROLDB444
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael pascucci
Oct 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 08, 2022

Ben is a top notch leader of the DCH service area. He always sees everything through to the end to ensure customer satisfaction. Matt and Tom were also instrumental in helping rectify significant vehi More

by fscden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Carlson
Oct 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! It sounds like our team went above and beyond to assist you and make your experience a memorable one. We truly appreciate your kind words and look forward to working with you again in the future!

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