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Klaben Ford Lincoln

Kent, OH

5.0
15,699 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,699 reviews

May 08, 2026

They always treat us right with great service. We have been a customer of Klaben Dodge for years. More

by donandjanlower
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Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026

Mona was very easy and pleasant to work with. Everything was taken care of in a professional manner. More

by tmiksch62
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Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026

Everyone was kind and professional as well as understanding 🌟🌟🌟🌟🌟 Very pleased with the group. Thank you More

by lstrickler7144.ls
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Yes
Employees Worked With
Daniel Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026

EXCELLENT FIVE STARS 🌟 EXCELLENT PROFESSIONAL STAFF TOOK CARE OF ALL TRUCK PROBLEMS ABOVE AND BEYOND More

by jjeffer7
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Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026

They got a unique and uncommon problem solved. At the onset, I had probably every single dash warning light flashing. Now the truck is back together like new. Thank you Ali More

by celadonjon
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Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026

Joe is great to work with and is knowledgeable. Were able to replace two cameras on my Bronco and had me back on the road in a day. More

by disalvod
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Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026

Good experience. Polite staff. Helpful. Should find better finance company to get rid of 3% Credit card fee. More

by FMRPJ
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Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Ressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Klaben Ford Lincoln responded

Thank you so much for taking the time to provide your honest and candid feedback and for the positive comments about our team. We ask for this through many different venues so that it tells us what our customers experience when they interact with members of the Klaben team. We then take that feedback and use it in a way that is geared towards making us better at achieving our goal of meeting and exceeding the expectations of our customers. After reading your comments it appeared we failed in clearly communicating and making sure you were aware and comfortable with all aspects of payment and options available for you to do so before repairs were complete. If this is the case, I apologize, no excuses. Unfortunately, as all small businesses are experiencing, additional fees and surcharges are continuously being added on to consumer payment services. Might I have just a few more minutes of you time at your convenience to discuss further and work towards a resolve that you are comfortable with? My direct contact information is below. We realize and are fortunate that our team members are what defines us and puts us in the position to continuously have the opportunity to earn our guests trust and their business based on their confidence in our customer first culture. Thank you again for your feedback and I look forward to speaking with you soon. Sean Bradford - (216)337-1005 - sbradford@klaben.com

May 06, 2026

Fantastic service from beginning to end. Klaben deserves 6/stars for their courteous and professional services provided. My husband and I only purchase all of our vehicles from Klaben. More

by winonaclopton
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Recommend Dealer
Yes
Employees Worked With
Tim Sterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026

This team is caring, professional, dedicated and will get the job done. My choice every time. More

by 7TEDDYBEAR61
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026

Mike always gets me in and out, never suggests extra work unless truly needed. I will continue to schedule my car service with Mike Brandvold. More

by Paula
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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