Klaben Ford Lincoln

Clean. The people who work there are kind, professional and helpful. I have already recommended Klaben and David Mitchell to others! The people who work there are kind, professional and helpful. I have already recommended Klaben and David Mitchell to others! More

Mona is my contact. Every appointment has been a great experience. Mona is professional, courteous, pleasant, friendly, informative. I had a couple questions today and Every appointment has been a great experience. Mona is professional, courteous, pleasant, friendly, informative. I had a couple questions today and she answered them and treated me like a customer, not like I was bothering her. She reminded me that my 30,0 mile inspection was due, too me the cost and it would be a 4 hr wait. I appreciated that very much. I told her I would try to get someone to pick me up or pick a day when I could wait and reschedule. In this day and age, unfortunately, it is difficult finding a person that likes their job and treats customers with respect. Maintenance is necessary but not always enjoyable, but Mona makes it a lot easier to deal with it. More

Hands down best most caring dealership around. Thankyou Mike Mcooney and team for all you did! Thankyou Mike Mcooney and team for all you did! More

I would like to thank Gavin Fano and Sean Bradford for the great service they provided in taking care of my Edge looking forward to leasing a Explorer in the next three months keep up the great service an the great service they provided in taking care of my Edge looking forward to leasing a Explorer in the next three months keep up the great service and I really like the mobile service I have used it twice also all of the other service dept employees always make you feel welcomed More

Was up helping my future daughter in-law with purchasing a new Bronco. While talking with Tim Sterling my wife went over to say high to Christine Klaben. Next thing we a test driving a new Bronco. After som a new Bronco. While talking with Tim Sterling my wife went over to say high to Christine Klaben. Next thing we a test driving a new Bronco. After some negotiation my wife ended up with a new bronco. Tim was the man on that one also. David klaben helped a ton , and I have to give a shout out Chris(Awesomeness Maximus) Moldas who was out having surgery. Klaben I’d the best family dealership period. More

Time for service on my 18 f250 came all the way from Florida to have Klaben service my vehicle! Mike Brandvold is my advisor been so for over 20 years trust him with all the family vehicles. Truck need Florida to have Klaben service my vehicle! Mike Brandvold is my advisor been so for over 20 years trust him with all the family vehicles. Truck need a few things done extended warranty covered some but then the bad news new front brakes that was an ouch. Mike was able to put lifetime pads on and was a special so he was fantastic. Eric Chapman is who I like to work on my truck known him as long as Mike. With saying that if Mike says someone who is more schooled in something all the techs I trust. Sean Bradford manager is great guy to work with also. Went over to sales to say high Christine Klaben and momma got a new car, but that’s another story. More

The dealership was clean and had very helpful employees. the show room had a large selection of vehicles to look at. the show room had a large selection of vehicles to look at. More

Taking your vehicle in for service is rarely something people look forward to—but Klaben Ford in Kent, Ohio, really changes that experience. Gavin, one of their service writers, is outstanding. From the m people look forward to—but Klaben Ford in Kent, Ohio, really changes that experience. Gavin, one of their service writers, is outstanding. From the moment you arrive, he makes you feel welcomed and at ease. He takes the time to explain everything clearly, answers every question, and makes sure you understand the entire process from start to finish. What I really appreciate is that I never feel pressured or unsure about the pricing—it's fair, straightforward, and never over-the-top. Gavin’s attention to detail and professionalism make a big difference, and it’s the reason I keep coming back. If you're someone who dreads service appointments, give Klaben a try—you’ll be pleasantly surprised. More

I felt well taken care of. They were efficient, thorough and transparent. My appointment was quick and easy and we set up a follow up appointment to handle recalls that suited They were efficient, thorough and transparent. My appointment was quick and easy and we set up a follow up appointment to handle recalls that suited my busy schedule. More