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Klaben Ford Lincoln

Kent, OH

5.0
15,980 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,980 reviews

September 02, 2026

Purchased and have had all of my services performed here. I pass another Ford dealership to get the Klaben. Everyone is professional and respectful. More

by CB
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2026

Tucker was very helpful and kept me updated. He went out of his way to find a part for my vehicle so that I was still able to go out of town. More

by Linc22
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tucker Ressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Klaben Ford Lincoln responded

Thank you for taking the time to post a review and for the positive marks and kind words. Your feedback is important as we share it with the entire team to reflect on how we are doing from the customer's perspective. Your overall rating indicates that we did a good job during your recent experience, but it also tells us we could have done better. It's often the small things, about which we would be unaware without customer feedback. I welcome the opportunity, at your convenience, to personally thank you for your business and to gain additional insight into your recent experience that we may incorporate into celebrating, coaching, counselling and process improvement. My direct contact information is below. Thank you for your business and your important feedback! Thank you! Aaron Heinlein 3340.352.1925 aheinlein@klaben.com

September 01, 2026

Tyler Kline was great! This is my 4th lease and my 4th salesman and he’s by far the BEST! He had everything done and ready to go when I arrived all i had to do was sign the More

by Edgejason1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2026

This dealership is welcoming and not high pressure. Tim is always on top of things and knows what our preferences are and get's it done. More

by lizmulroy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2026

Eceptional service with honesty, professionalism and complete focus on customer experience. No gimmicks, no surprises and the highest quality service everytime. More

by gula2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Ressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2026

Kim is the reason I go to this dealership. She is kind, understands how to meet our needs, and has customer service that is second to none. Kim has the kind of customer service that was common More

by SCOTT@MCSERV.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2026

Kim does an outstanding job as our service advisor. She is extremely knowledgeable, courteous, caring, and professional. She does an excellent job on advising us on our service needs and follows up if More

by Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2026

Sean the Service manager was gray and went out of his way to help with the Enterprise car rental that was late More

by julie_nassif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2026

Mike Branvold our service advisor does an outstanding job. We have 5 Ford vehicles and all are serviced at Klaben. More

by cfeltovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Moldas
August 30, 2026

When you have a service advisor as Kim Wolfrom it is the place to go. More

by Bonnie.sampson52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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