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Klaben Ford Lincoln
Kent, OH
15,597 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,597 reviews
March 26, 2026
Gavin is always great to work with. He goes the extra mile to make sure everything is done correctly. He goes the extra mile to make sure everything is done correctly. More
by tattaylor
Employees Worked With
March 25, 2026
Mona has been our service rep for years. She is always through and pleasant. We truly enjoy working with her, she has become like family over the years ! She is always through and pleasant. We truly enjoy working with her, she has become like family over the years ! More
by haws575
Employees Worked With
March 24, 2026
Klaben Ford service rep Joe Finch kept me informed and up to day on my repair issue and insured I was happy with my repair to day on my repair issue and insured I was happy with my repair More
by MOFFITDG
Verified CustomerEmployees Worked With
March 24, 2026
I have used their service department for several years each time I have been more than happy with the quality of the service. each time I have been more than happy with the quality of the service. More
by danteach
Employees Worked With
March 24, 2026
My experience with Klaben Service, and particularly Mona, was amazing, as always. Mona was on top of all of my concerns, even alerted me to a recall I wasn't aware of. They were quick to get the parts and ha was amazing, as always. Mona was on top of all of my concerns, even alerted me to a recall I wasn't aware of. They were quick to get the parts and have me back in my vehicle. Mona also arranged a rental car for me while my car was at the dealership. I can't say enough about Klaben Service and Mona. I have been a customer for 30 years, both purchasing my vehicles through Klaben and using their service for all of my vehicles. I will not go to any other dealership. Klaben and Mona have had my faith and trust and will always have it. I would, and do, recommend Klaben and Mona to everyone. More
by sicilyshelly780
Employees Worked With
March 24, 2026
Daniel is very good to work with he explains everything very well and I APPRECIATE all his help. very well and I APPRECIATE all his help. More
by standoesitall
Employees Worked With
March 24, 2026
Anthony is very personable and helpful. Although the body shop has not gotten back to me regarding an estimate for some repairs. Although the body shop has not gotten back to me regarding an estimate for some repairs. More
by tdevans1220
Employees Worked With
March 24, 2026
The service group at Klaben always listens to my concerns and finishes my repairs on time and at reasonable cost. and finishes my repairs on time and at reasonable cost. More
by jemig
Employees Worked With
March 23, 2026
Can not say enough good things about Klaben and their service department. Very polite and courteous, and will go into detail about the service that was done with your vehicle. service department. Very polite and courteous, and will go into detail about the service that was done with your vehicle. More
by Carol Kellar
Employees Worked With
March 23, 2026
Joe is the best, always explains everything and keeps me updated. Punctual when returning calls, welcoming. Very Professional and knowledgeabl. updated. Punctual when returning calls, welcoming. Very Professional and knowledgeabl. More
by George
Employees Worked With
