Klaben Ford Lincoln

Excellent experience from start to finish! Louis was my salesman and was very easy to work with. Very down to earth and not pushy in any way making the trade in and buying process less stressf Louis was my salesman and was very easy to work with. Very down to earth and not pushy in any way making the trade in and buying process less stressful than other places I have been to. They made me a fair offer on my trade in without all the haggling and back and forth making for a quick easy deal. Jenn in finance was also wonderful to work with making the paperwork part of the process quick and easy! Overall I got the truck I wanted for a good price, a good fair trade in value, and the financing I wanted all without the usual car buying stress! As an added bonus I got to see Cleveland WTAM talk radio legend Bill Wills recording a Klaben commercial during my visit!!! More

Good inventory, knowledgeable and efficient sales team. Willing to do the extra things that make the purchasing experience more pleasant. Willing to do the extra things that make the purchasing experience more pleasant. More

Jenn and Mike were very great to deal with getting my daughter taken care of! daughter taken care of! More

It's always a pleasure working with Gavin and working with Klaben. They always go above and beyond with Klaben. They always go above and beyond More

Once again, Kim and the team rise to the challenge of excellent customer service! Brought the Bronco in for an oil change, tire rotation, and a recall from the manufacturer. They got me scheduled in quic excellent customer service! Brought the Bronco in for an oil change, tire rotation, and a recall from the manufacturer. They got me scheduled in quickly and left the vehicle better than they found it. Only bring my vehicles here and will continue to do so! More

The dealership provided upfront information and explicit explanation of the process. Honest with what we were purchasing and made concessions for an affordable payment. explanation of the process. Honest with what we were purchasing and made concessions for an affordable payment. More

Been using Klaben's Mobile service for my oil changes and tire rotations for a couple of years now. Love the convenience - Seth was on-time and professional. tire rotations for a couple of years now. Love the convenience - Seth was on-time and professional. More

Mona Crooks was very helpful in getting my service taken care of. Technician John Coleman was very thorough! care of. Technician John Coleman was very thorough! More

Excellent customer service was provided. The service agent listened to my needs, answered my questions and schedule an appoinment for that day. The video provided by Klaben Ford explaining The service agent listened to my needs, answered my questions and schedule an appoinment for that day. The video provided by Klaben Ford explaining my trucks issue was helpful. Having audio and visual communication solidified my understanding of the problem. More

Derek was very helpful, attentive to my needs, empathetic, and professional throughout the process. I would go back for body and paint needs. empathetic, and professional throughout the process. I would go back for body and paint needs. More