Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Klaben Ford Lincoln
Kent, OH
15,965 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 15,965 reviews
August 25, 2026
I would like a call to discuss my concerns please. Rob Burmeister 330-631-8722 Rob Burmeister 330-631-8722 More
by rob.burmeister83
Verified CustomerEmployees Worked With
August 25, 2026
Always pleasant and courteous. Very informative about the service being performed. Will see her next visit. Very informative about the service being performed. Will see her next visit. More
by Jim6971
Employees Worked With
August 25, 2026
My experience of buying a new automobile was actually enjoyable. Klaben Ford Kent is a high performing organization and understands the recipe. Madi Shaw is very good at her job. She listens well, explai enjoyable. Klaben Ford Kent is a high performing organization and understands the recipe. Madi Shaw is very good at her job. She listens well, explains a lot of information very well, knows the auto business, and easy to talk with. More
by dschaft4
August 25, 2026
Louis Polos was great to work with. Louis made the process easy and stress free. Thank you Louis!!! Also thank you Madi for getting us through the signing process ! You were so perso Louis made the process easy and stress free. Thank you Louis!!! Also thank you Madi for getting us through the signing process ! You were so personable ! More
by mstewart
August 25, 2026
Klaben has been great the last few years, and service advisor Kim Wolfram not only knows the job extremely well, and goes out of the way to keep customer informed and has a complete idea of vehicle issue advisor Kim Wolfram not only knows the job extremely well, and goes out of the way to keep customer informed and has a complete idea of vehicle issues and potential issues. More
by Rogerd
Employees Worked With
August 25, 2026
When it rains it pours. My wife was hit in April. After looking at all the repair shops I noticed that Klaben Ford had the only Certified Techs. They took her Odyssey in and My wife was hit in April. After looking at all the repair shops I noticed that Klaben Ford had the only Certified Techs. They took her Odyssey in and did a great repair job. Van looked new. All of my questions were answered fully and the work was done in a timely fashion as promised. Then my son was rear ended in June.. I did not hesitate to send his car to Klaben again. Once more Klaben performed their magic as promiised. In both cases Kristen and Artie went above and beyond in their performance.. It is without hesitation that I urge you to seek them out. You will not be disappointed. More
by FRANK_V
August 24, 2026
I had an incredible experience purchasing my vehicle here. David made the process flawless and straightforward. David was friendly and went above and beyond to answer all of my questions without any hig here. David made the process flawless and straightforward. David was friendly and went above and beyond to answer all of my questions without any high-pressure sales tactics. He took the time to show me all the vehicle's features and ensure I was entirely comfortable before leaving the lot. Financing was quick and efficient, with no hidden fees or surprises. More
by Paula
August 24, 2026
Great experience, I like the way they sent me a video of things that my truck needed! things that my truck needed! More
by JCOOKS20
Employees Worked With
August 24, 2026
Excellent customer service representative. Time duration of repairs exceeded expectations. Invoice needs to be itemized to reveal hidden fees. Time duration of repairs exceeded expectations. Invoice needs to be itemized to reveal hidden fees. More
by Dave80
Employees Worked With
August 24, 2026
delayed analysis of my issues. Slow response regarding service and updates. Vehicle kept for two weeks Slow response regarding service and updates. Vehicle kept for two weeks More
by djvernyi
Employees Worked With
