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Klaben Ford Lincoln
Kent, OH
15,726 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,726 reviews
May 19, 2026
Mona is always very pleasant to deal with and always keeps me informed of what's going on with my vehicle. keeps me informed of what's going on with my vehicle. More
by deannalyn.48
Employees Worked With
May 19, 2026
Routine maintenance on our Escape with Joe. Perfect, as always! Fast and professional. We always choose Joe for our service appointments. If you need a service advisor for your Ford, call J Perfect, as always! Fast and professional. We always choose Joe for our service appointments. If you need a service advisor for your Ford, call Joe French at Klaben in Kent! More
by snaverill
May 19, 2026
Always a pleasurable experience coming in for service! Joe French in Service is the best! Joe French in Service is the best! More
by Ctmosko4
Employees Worked With
May 19, 2026
Quick and thorough. Joe French explained everything and made the recommendation for the next service. Joe French explained everything and made the recommendation for the next service. More
by bmarshall7
Verified CustomerEmployees Worked With
May 19, 2026
Very friendly and fast service. That is why I only go to Klaben in Kent. That is why I only go to Klaben in Kent. More
by cityracing247
Employees Worked With
May 18, 2026
Did an amazing job, Clean , friendly , knowledgeable staff, easy to deal with will definitely be a returning customer staff, easy to deal with will definitely be a returning customer More
by Charliet832
Employees Worked With
May 18, 2026
My husband and I drive by Klaben Body Shop many times per week, and it's always very well tended to and operated, and it shows by the amount of service traffic they work solutions for. We never had a reason week, and it's always very well tended to and operated, and it shows by the amount of service traffic they work solutions for. We never had a reason to actually go in ourselves until a couple of days ago in terrible weather, my husband hit a trash can that was outside its parking lot and our RH mirror came clean off. We made a trip to a Cleveland junkyard and auto part recycler, awaited a mirror and they welcomed us on no notice, cleanly and swiftly took off our door trim, bolted on the replacement mirror, and had us all set within under an hour to go back home that same late afternoon! Thank you so much Klaben Body Shop, and Chris at the front desk who orchestrated the solution for us! Top service and will be coming back to if and when we may ever need to! More
by Olga
Employees Worked With
May 18, 2026
Long time customer with Klaben Ford dealership and service department, we always get great service service department, we always get great service More
by ilenin3
May 18, 2026
Always great service and very friendly staff highly recommended to all only thing miss is used have snacks in waiting room appreciate waters and coffees recommended to all only thing miss is used have snacks in waiting room appreciate waters and coffees More
by Joe_hoe
Employees Worked With
May 18, 2026
I love Klaben Service Dept. Our advisor Kim W. Is a wonderful person who is always willing to listen and goes out of her way to take care of any issue or problem we have with ou Our advisor Kim W. Is a wonderful person who is always willing to listen and goes out of her way to take care of any issue or problem we have with our Explorer. She always taken care of our other vehicles as well. More
by alismith517
