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Klaben Ford Lincoln

Kent, OH

5.0
15,748 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,748 reviews

May 29, 2026

David did a wonderful job! ! Very thorough and responsive start to finish. We appreciated his professionalism and commitment to his clients. More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026

Great experience, worked with my unique situation kept me in a rental and kept me informed all the way throughout the process. I appreciate him taking care of issues in one visit so I didn't have to return More

by geckocomps
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tucker Ressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026

I went in for my scheduled oil change and tire rotation, was in and out in about a hour, Mona my tech was great. More

by bbrown2002
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026

Nothing but the best! Sales or Service, it doesn’t matter, they’re all stand-out! More

by jimar0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026

David and Roscoe are amazing to work with. .. this specific dealership and how they operate cannot agree More

by Maddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Klaben Ford Lincoln responded

Hi Maddy, Thank you for taking the time to share your feedback. While we are glad to hear that you found working with the two of us amazing, we are deeply concerned by the rest of your review. The two of us pride ourselves on embodying the true Klaben culture—which means providing an exceptional, transparent, and seamless experience from start to finish. We never want our guests to feel like our service is separate from the dealership as a whole, or that the high standards we set aren't reflected throughout your entire visit. We take your feedback very seriously and want to get to the bottom of what went wrong during your experience. Please reach out to us directly at your earliest convenience so we can discuss what happened and work together to find a solution! Your satisfaction matters to us. Thank you again! Roscoe Woodberry II 330-673-3139 x 313 David Mitchell 330-673-3139 x 328

May 27, 2026

I have been buying cars from Klaben for over 20 years. Great customer service is the reason! More

by KCOSTANTINI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026

At this time I will keep coming back for the servicing of my truck as long as I feel I am being treated fairly and honestly, great job. The folks at Klaben are great. More

by brucechab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026

Our recent buying experience at Klaben was very good. Mike Uzl treated us like he appreciated our business. I had to bring my car back for a minor issue with the passenger side front door. Both the peopl More

by GEORGE.GUMPL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026

I took my F150 in for service today and I always get remarkable service from Kim Wolfram. Her expertise keeps me on my toes and I am able to get anything and everything done to my truck to keep it last More

by dcdjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026

Prompt, professional, and knowledgeable service from everyone on the team. Will be working with them again. More

by jonkelly321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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