Klaben Ford Lincoln

Mike is awesome! He was extremely knowledgeable about everything. He is also 100% on customer service. I had a few items after purchase and he was very responsive i He was extremely knowledgeable about everything. He is also 100% on customer service. I had a few items after purchase and he was very responsive in making sure everything was taken care of. Highly recommend More

Clean and professional. I felt I was a valued customer and thank you all for that. I felt I was a valued customer and thank you all for that. More

Tucker took the time to ensure my car was taken care of and was respectful of my time through the process. and was respectful of my time through the process. More

I purchased my Escape PHEV from Dave Mitchell in 2022 and it was a very pleasant experience. Since then my primary contact in service has been Aaron Heinlein who always promptly responds to any question and it was a very pleasant experience. Since then my primary contact in service has been Aaron Heinlein who always promptly responds to any questions or concerns that I have. Kim Wolfram has also been very easy to work with as well. More

Tucker, Sean, Tom were amazing. Steve the shop foreman is right there with them. The team was honest with me on what was safety-related and required for safe operation, versus what Steve the shop foreman is right there with them. The team was honest with me on what was safety-related and required for safe operation, versus what needed repaired but not an urgent safety concern. I felt respected and treated honestly. I have gone to other Ford dealer repair shops in Akron and not felt I was being dealt with honestly. Klaben Ford Service is the only place I will use for service from now on. More

I just got a brand new bronco sport and I love it, this place makes miracles happen they truly do care about you, I've been going here since 2007 and will continue to go there, they show u alot of loyalty, place makes miracles happen they truly do care about you, I've been going here since 2007 and will continue to go there, they show u alot of loyalty, david Jenn Christine and Mr klaben are amazing! More

We have been working with Kim for many years. She is excellent at her job. Always a pleasure to speak with her about anything that comes up about our. Vehicles . She is excellent at her job. Always a pleasure to speak with her about anything that comes up about our. Vehicles . More

Recently my wife and I both purchased cars at Klaben. Our salesman was Chris Moldas, he was great. Honest, calm, friendly, helpful answered all of our questions and we changed directions numerous times d Our salesman was Chris Moldas, he was great. Honest, calm, friendly, helpful answered all of our questions and we changed directions numerous times during the process and really were a handful but he stayed focused and helped us through the deal. Justin Fisher in finance was awesome as well. Do yo our multiple changes brother time we got to him it was TWO HOURS after closing and he handled it like it was 10am. No pressure, no stress just calm thorough explanations and friendly conversations, That was very appreciated as we had been there for some time at that point. Our overall expiration was truly 5-star! More

My husband and I both recently purchased a vehicle from Klaben. We considered several vehicles and different options and our salesman, Chris Moldas was excellent. He was professional, knowledgeable, pati Klaben. We considered several vehicles and different options and our salesman, Chris Moldas was excellent. He was professional, knowledgeable, patient and a pleasure to work with. We also worked with Justin Fisher in finance and even though he had to stay after hours to finish up our paperwork he was so pleasant and patient. He took the time to make sure that we understood all the paperwork. Christine Klaben also jumped in to help with some of the paperwork when she really didn't have to. Our experience with this dealership and the staff was great and I will definitely recommend them to friends and family. More

Tucker was awesome. Took care of my car and was friendly and efficient. Will ask for him if I am able to do that next time I need service. Took care of my car and was friendly and efficient. Will ask for him if I am able to do that next time I need service. More