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Northside Lexus

Spring , TX

4.9
6,897 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,897 reviews

April 29, 2025

My family has bought 9 Lexus cars from Don Holifield. Always a pleasant and easy experience. More

by SFOGLIETTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Northside Lexus responded

We are so grateful to have earned your loyal business here at Northside Lexus. Don will appreciate the shoutout! Thank you for being part of our family!

April 27, 2025

Needed handicap plates Told we would have plates, Didn't receive. Need to Speak to Manager More

by dahartm
Recommend Dealer
No
Employees Worked With
Mike Driskill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Driskill
Apr 28, 2025 -

Northside Lexus responded

We're sorry to hear you have not yet received your plates and want to ensure this gets handled promptly. Please contact me at your earliest convenience. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

April 27, 2025

Excellent customer service. These cars hold their value, and the salespeople treat their customers well More

by haileyaeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Northside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Northside Lexus provided excellent customer service and made your experience a positive one. Enjoy your vehicle, and we look forward to seeing you again!

April 27, 2025

Great experience at Northside with Ashley in sales and Caleb in finance. I will continue to purchase cars here! More

by Salteremily14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Northside Lexus responded

We're delighted to hear that Ashley and Caleb made your experience at Northside Lexus a great one! Thank you for choosing us, and we look forward to assisting with your future car purchases.

April 27, 2025

Amazing experience! Purchased a preowned Suburban from Ashley Nguyen. Caleb in finance did our paperwork and was quick and efficient. Definitely recommend Northside for More

by Anton42192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Northside Lexus responded

Thank you for the glowing review! We're delighted to hear that Ashley and Caleb made your experience at Northside Lexus smooth and efficient. We appreciate your recommendation, enjoy your Suburban!

April 27, 2025

This is my third purchase from Northside Lexus! Ashley Nguyen in sales and Caleb Vario in finance were a pleasure to work with. Quick and easy transaction like always. I especially appreciate the w More

by Anton42192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Northside Lexus responded

Thank you for your continued trust in Northside Lexus! We're delighted to hear that Ashley and Caleb made your third purchase just as smooth and enjoyable. It's great to know our warranty options have been beneficial for you, and we look forward to assisting with any future needs!

April 26, 2025

Yes. We have recommended it because of relationships. As a consequence, friends purchased a TX. More

by WALTIM5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Pendergast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Northside Lexus responded

The team at Northside Lexus loves seeing great reviews! Thank you!

April 26, 2025

So far my experience with Northside Lexus has been a very good experience. Salesman Chris Harris has been a pleasure to work with. More

by darryal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Northside Lexus responded

Darryal, we're delighted to hear that Chris has made your experience at Northside Lexus a positive one. Thank you for sharing this feedback!

April 26, 2025

Jared was so awesome & communicative. He really made the buying process hassle-free and enjoyable for me. More

by ageorge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Northside Lexus responded

We're delighted to hear that Jared made your experience at Northside Lexus enjoyable and hassle-free. Thank you for sharing this positive feedback!

April 26, 2025

My experience with Northside Lexus was very horrible. Dealing with Caleb was the worse experience ever. He's very rude, full of himself and looks down on customers. The thought of a young black woman w More

by preciousnorma0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caleb Vario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Marshal
Apr 30, 2025 -

Northside Lexus responded

Thank you for sharing your experience. It's concerning to hear about the interaction that left such a negative impression, and we sincerely apologize for any disrespect or discomfort caused during your visit. We strive to treat all our customers with equal respect and professionalism, regardless of gender or financial status. If you're open to discussing this further so we can address these issues internally, please reach out at your convenience. Thank you, Doug Gilmer - Finance Manager - 281-569-3477