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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,695 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,695 reviews

February 11, 2026

Service department and Collision center are top notch Any additional service needed was discussed with owner for price and time needed to complete. I feel confident the work was done properly and More

by RJANUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Dudascik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

Toyota of Scranton responded

RJANUS, Thank you so much for the wonderful review! We’re thrilled to hear you feel our Service Department and Collision Center are top notch. We’re also glad our team kept you informed about any additional services needed, including pricing and timing, so there were no surprises. Most importantly, we appreciate knowing you feel confident that everything was completed properly and that your vehicle is safe to drive. Thank you for choosing Toyota of Scranton—we truly value your trust! Warm regards, MJ Preno Vice President of Guest Experience

February 10, 2026

Pleasant and knowledgeable staff. Easy to schedule and took my vehicle right into the garage upon my arrival. While we waited we took advantage of the snack area. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

Toyota of Scranton responded

Hi Jamie, Thank you so much for the 5-star review! We’re happy to hear our team was pleasant and knowledgeable, and that scheduling was easy and your vehicle was taken right in upon arrival. We’re also glad you enjoyed our snack area while you waited. We truly appreciate you choosing Toyota of Scranton and look forward to seeing you again! Warm regards, MJ Preno Vice President of Guest Experience

February 07, 2026

Always have a good assortment of vehicles on hand for you to pick from also good prices. More

by SEABCREECH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Mihal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2026 -

Toyota of Scranton responded

SEABCREECH, Thank you so much for your feedback! We’re glad to hear you appreciate our wide selection of vehicles and competitive pricing. We work hard to offer great options for every guest, and we truly appreciate you choosing Toyota of Scranton. Please let us know if we can ever help with anything in the future! Warm regards, MJ Preno Vice President of Guest Experience

February 05, 2026

Excellent dealership! Great employee's, prices and service. The location is convenient and the showroom is very clean and welcoming More

by MG166
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Jo Preno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Winkler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lawler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justyn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kasson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

Toyota of Scranton responded

MG166, Thank you so much for the 5-star review! We truly appreciate your kind words about our team, pricing, and service. We’re also glad you found our location convenient and our showroom clean and welcoming. Thank you again for choosing Toyota of Scranton—we look forward to seeing you again! Warm regards, Mary Jo Preno Vice President of Guest Experience

February 02, 2026

Best dealership around ! 🙏🏻 Highly recommend, I couldn’t be happier with my new car ! 10/10 More

by PCABAN5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2026 -

Toyota of Scranton responded

PCABAN5, Thank you so much for the kind words! We’re thrilled to hear how happy you are with your new car and truly appreciate the recommendation. Enjoy every mile, and thank you for choosing Toyota of Scranton! 🚗✨ Warm regards, Mary Jo Preno Vice President of Guest Experience

January 28, 2026

I can always get an honest answer, I can always get good service, I'm very satisfied with the level of respect I get every time I go in for service. More

by martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Toyota of Scranton responded

Hi martin, Thank you for sharing your experience with us! We truly appreciate your kind words about the honest communication, quality service, and level of respect you receive each time you visit. Providing straightforward answers and consistently good service is very important to our team, and we’re grateful for your continued trust. We look forward to taking care of you again at Toyota of Scranton. Warm regards, ~The Service Department Toyota of Scranton

January 27, 2026

This dealership has always been very good to us. Whenever we need anything, they are there to answer or provide whatever we may need. More

by LCNOLDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Toyota of Scranton responded

LCNOLDY, Thank you so much for your kind words and for your continued loyalty to Toyota of Scranton. We truly appreciate the trust you place in us. It means a great deal to know that our team has consistently been there for you whenever you’ve needed answers or assistance. We’re grateful to have you as part of the Toyota of Scranton family and look forward to continuing to serve you for many years to come. Warm regards, MJ Preno Vice President of Guest Experience

January 26, 2026

Salesman was excellent inviteing information was excellent he was also friendly, great communication dealership is also great More

by BEROGAN2002
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Gatewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashyia Blakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Toyota of Scranton responded

BEROGAN2002, Thank you for your feedback! We’re so glad to hear that your salesperson was friendly, informative, and communicated clearly throughout your experience. Providing excellent service and great communication is very important to us, and we’re happy to know the dealership met your expectations as well. We truly appreciate you choosing Toyota of Scranton and look forward to assisting you again in the future. Warm regards, MJ Preno Vice President of Guest Experience

January 25, 2026

Matt seemed more like a Toyota enthusiast then an employee. He was extremely courteous and professional, and the sevice department ran better then a Toyota. Thank you for putting the service back in More

by BUBANDJILL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2026 -

Toyota of Scranton responded

BUBANDJILL, Thank you for taking the time to share this — what a great compliment. Matt truly is passionate about Toyota, and it shows in the way he treats our guests. We’re glad you felt the professionalism, courtesy, and care from start to finish. Comments like yours reinforce exactly why we do what we do. We appreciate your trust and look forward to being here for you whenever you need us. Warm regards, ~The Service Team Toyota of Scranton

January 24, 2026

Kacie is always on the ball when our vehicle is serviced. She's very pleasant, knowledgeable and diligent in meeting our needs. More

by PCHINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2026 -

Toyota of Scranton responded

PCHINO, Thank you for sharing your experience with us! We’re so glad to hear that Kacie continues to take great care of you. Her pleasant manner, knowledge, and diligence truly reflect our commitment to doing the right thing and providing excellent service. We appreciate your trust in Toyota of Scranton and look forward to assisting you again. Warm regards, MJ Preno Vice President of Guest Experience

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