Customer service - Sheatha Gibson
Everyone was helpful on marking sure that I was satisfied with the vehicle I chose and the financing was were I wanted it to be. Great customer service.
Top Reviewed Specialists At This Dealership
Great Staff and Fast Service - JosieG
The service team was very efficient from start to finish. Let me know a good time to arrive and got me right in. During my service, they noticed another problem and asked if I would like it fixed. They were not pushy or anything with trying to upsell me. Brian W. at the service counter was friendly and very helpful! Would recommend to anyone needing service!
Awesome experience with awesome people - jestallw
We got exactly the car we wanted for the price that we needed. Everyone was nice and helpful. It truly was a wonderful experience. We highly recommend purchasing a vehicle from here. We will definitely be back.
Continued business with nothing less than excellence - Andrew Murphy
This is my second purchase from Bruce and will continue to do my business with him as he is very professional and does not push for the sale. He is very respectful and only wants to give you the best deal for both parties. I would like to thank Bruce for his excellence customer service and will be seeing you again.
GM Technology Expert/Stingray Sales Specialist
Fixed problem - Elk Hunter
Took care of my problem in a timely manner. Listened to my issue, fixed it and explained what they did to correct the problem. will be back for service in the future.
great place for service - DMGIMENEZ73
great place for service. people are the best. fast and friendly, highly reccommend and very professional staff. always courteous and respectful and go out of their way
Always the best service! - BLWEAVER
I’m a repeat customer. Lee House is tremendous! I love working with the folks at Edwards. I wouldn’t buy from any other Chevy dealer.
My experience at Hendricks Chevrolet - Nisha 123
I simply just want to say when I went to Hendricks Chevrolet to buy a car Devin Alexander made my car buying experience a good one. I left a happy customer. Thank you Hendricks Chevrolet and thank you Devin.
Amazing experience! - Leslie DeAnn Price
Eveeyone at Stokes was absolutely wonderful. Any questions or concerns i had, they answered and went beyond the call of duty. My salesperson was Larry and he awesome. He was top notch and he made everything hassle free. He was not pushy nor did he ever make me feel uneasy like many other dealerships have in the past. The staff was very nice, everyone greeted you with a smile, the lady, Miranda, that wrote up my sales was effecient, and a very nice and clean facility. I could not be more impressed! And they do "clobber big city prices"! Highly recommend!
My experience - Tinatina
Very flexible with prices and nice staff. They were helpful and answered all of our questions. Highly recommend this place to anyone looking for a truck.
Internet Sales Director
BUYING EXPERIANCE - mrmoparwayne
I haven't done business with a car dealership in over (30) years because of the hassle you had to go through just to get the bottom line price on a vehicle. This time it was very different to my surprise.
I seen on a web site a 2015 Chrysler Town and Country that Bill Jackson had on their lot in Troy Al.
I made a call about the van and asked for a cash walking out the door price.
The price and deal was made over the phone to my surprise without any going back and forth.
My wife and I drove (130) miles to the dealership the next day and the van was already sitting out front.
The salesman that help us and went over all the feature with my wife and I was salesman Mr. Sam Johnson. He was very helpful and patient with us both.
Mr.Jamie Myrick the Finance Manager was also very helpful in going through with us and explaining all the paper work.
We decided to purchase an extended warranty which Mr Myrick took time to go over the different options that were available to us. He was most helpful in this endeavor.
Before we left Mr Johnson seen to it that their people detailed the van and as an added Bonus the dealership gave us a full tank of gas.
I know in any business you will come across people that you are unable to please. But not this time.
Again I must say this was the best experience at a dealership I have ever had in the over (50) years of buying and trading vehicles,
Thank you Bill Jackson in Troy Al.
Great experience! - Gwendy Thomas
Exhibited good knowledge about their cars. Very efficient, courteous, and helpful. Made buying a vehicle painless. Will recommend Buster Miles to my friends and relatives.
Awesome Whole Team Dealership - JAT
This can only be explained at the best car deal I have ever been a part of. These guys went to lengths that no dealer from Birmingham to Tennessee would even consider. I looked at trucks at dealerships with the biggest names and truck volumes in North Alabama, but none of them could see customer over profit. I came into this deal with some serious budget constraints that frankly would be a nightmare for any dealership. These guys put some car dealing skills coupled with a level of customer service I have never seen, and made a great deal for me and the young couple that was able to buy my trade in. Everybody got an awesome deal, Champion made two very satisfied customers, and life is great. Sheldon (Sales Manager) is a master at the keyboard, Terry and Chad did a fantastic job finding the truck I needed and keeping the deal going, and Dan (Finance) got me to the payment I needed and made the dreaded "paper process" quick and painless. Mr. Beck can be very proud of his team and I can't thank these guys enough.
Very well taken care of - Mama
They were very good to me and Hakim was great and he took the time to explain everything to me he was very polite and Larry was wonderful to me as well
New car purchase - Tabitha
I found my dream car but unfortunately it was located in Texas. The awesome people at Peach Chevrolet went to Texas and brought the car back to me. I had never heard of anyone doing this before. Brandon Mitchell made this purchase so quick and easy and I would definitely recommend them to anybody who is in the market for a new car. They can make it happen! Thanks again Brandon!
Painless - Ford2010
No hassle and sales personal were very knowledgeable. They scheduled the spray in bed liner very promptly and completed the work very quickly. Overall, a good experience.
Warranty Work among other things - Charles Motes
Very good service from all staff members. Small hiccup with warranty work but it was resolved expeditiously. I would recommend them any day. I I
Great Experience at Donohoo Cheverolet - tdurham
I had a great experience in purchasing my Chevy Silverdo truck at Donohoo Cheverolet. Wesley Prater and Twyla Spears were super helpful and so nice.
Wonderful Experience! - David
During my process in looking for a new car, Fione went above and beyond to help me in my search for the right vehicle. He took the time to listen to what I was wanting and went on a search to find the truck for me. A couple of days later he called to let me know he had found a truck the fit my criteria. When I came up to Capital Chevrolet to look at the truck he had called me about, it seems the right truck in this case found me and happened to be on the showroom floor. We took it for a test drive and I decided this was the one for me. Fione and I sat down discussing my trade-in value and finance options. After answering all my questions and working to get me the best deal, I left the dealership completely satisfied! About week later he called to check in on me to see how I was enjoying my truck. I really appreciate that he gave me his undivided attention before and after the sale. I could not ask for a better sales experience! I would recommend Fione to others who are looking to buy a Chevy.
Great Experience - Ginger 57
We purchased a 2017 Chevrolet Equinox yesterday from Bay Chevrolet. We have bought many cars during our 57 year marriage, but have never been treated so well. From the first phone call to them to picking up the car was a great experience. They always returned my calls and a deal was made on the phone. When we arrived to pick it up, the atmosphere was friendly as well as professional. The car was ready and they explained everything to us so well. We are very happy with our purchase and would recommend Bay Chevrolet to everyone, as we intend to do. Thank you,
Mr. Moses, Alan, Robin and Stephen. The employees are great at their job.
Could not get my Cadillac checked two days. Running hot. - Medford
Had to rent a car. Bring the car home and fix myself. It was very inconvenient Had to drive another 200 miles the next day,Friday. Will just call for truck to haul my vehicle home any more and not expect good service. Glad I can do thing myself and try to more in the future. This after two days of being told they would check the car in a little while or by lunch or before they close or soon the techncains where all in the Fram and body shop, etc. I live 60 miles away and had to drive a two hundred the next day to another town. Even the next day, Friday evening still not even checked to see what was wrong . When I got it to my shop and found out the problem in 15 minutes and fixed in 30 minutes once got the part. The scheduler ,Michael was super nice and got me a discount on rental car Thursday evening at 5:50PM . Spoke with the service manager at noon on Thursday and he said would get me a car. Paid $150. For thee days car rental $172 for hauling my Cadillac 60 miles on Saturday and much inconvenience. I was asked if I had been to the dealership before when I first got there Thursday morning. I have been to plenty of GM dealerships for buying and service in the past but no more except for Crest Cadillac in Hoover AL. were I have gotten first class service. Just checked bank account withdrawals and the rental car was a total of $237. I thought I was getting a discount. Folded again. I will try not to depend on a GM dealership again. Just call a tow truck to get me home with my vehicle. Actually my daughter went and got the car diagnosed the problem and had it hauled home and did the main fixing of the vehicle. I just helped her finish the repair once I got off work. I glad I have someone who cares.
In talking people in the community I maybe understand why they give this kind of service. They have stated that the dealership only wants to do service on vehicles they have sold.
A++ For the entire crew (Sales & Service) - Geaux Tigers
From the minute you pull in and park you are greeted with a smile. This is the second vehicle we have purchased within the past year. Hope was our Saleswoman (both times) - she is outstanding, no pressure, very knowledgeable and helpful. Chris was also great to work with - dealing with warranty and protection packages. Chris worked for a few days to get us the price we said we needed - which is not something that I can say about other dealerships we have worked with. The internet gurus said be happy with a particular price- Chris took his time and was able to get even lower. WE have dealt with their service department as well - outstanding and they take the extra time to make sure you are happy. I would highly recommend Southern!!
great expectations - heavy chevy
My husband and l had a magnificent experience. The entire staff was wonderful.they were very courteous, proficient, and professional. Best car purchase ever made.
Alaways A Pleasant Experience - Sculll
Everyone is very nice, sociable and go out of there way to help you feel at home. Appointment are easy to get. If you are out and have a issue with your vehicle they can get you in.
Great service! - Tim
Jeremy was such a big help and very knowledgeable about my specific problem. I will certainly go back and will recommend friends and family. Thanks!
👎Excessive credit checks - Unhappy
First time buyer BEWARE - they ran my daughter’s credit 9 times . Clearly after the first few times and she was denied-understandable. BUT 9 times!. Brought her credit score down 30 points. Ridiculous. Do not shop here.
Truck purchase - Truckman
I purchased a new set of tires from Tuscaloosa Chevrolet for my truck. I didn’t have my tires a year when I traded my truck in for a new truck. I demand that the tires be put on my new truck. They said that they couldn’t do that. Guess I am out $1500. I have bought 2 vehicles from there but will not buy another vehicle from them again. I am very pissed off that they kept my tires. Go to Demopolis at Windham Motor Company to get better service from the sales department. Tuscaloosa Chevrolet took my keys to my other truck and hid them from me just to make me purchase a truck I am not happy with.
Nope. - Sseatris
Receive dozens of spam mails a week from this dealer, it bespeaks of a level of desperation that I find unsettling. We have called and written in to cancel this unwanted correspondence ... and were ignored in favor of a 'hard sell' sales pitch. Nope. This, -this- is what people talk about when they say 'used car salesman,' it's not a compliment guys.
Dealership totaled my car - Dmstargell
Took vehicle for service and they were test driving and totaled my car and have not paid for anything or claiming responsibility. I had to file under my insurance and they keep telling me I need to contact our corporate attorneys and insurance. Their insurance company was not notified until 4 or 5 days after accident and only when I contacted my insurance first. The driver utilized my insurance information on police report and I was told not to worry as their insurance would cover everything. Nope, not the case as my insurance had to pay out and I am out my deductible and down payment. The dealership was the one who totaled my car and I am the one getting penalized.
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