Purchase of Used Vehicle - lexdport
My salesman, Cody Stewart, did a good job answering my questions and providing service to me on my purchase of a used vehicle. The used car manager, Keith Smith, was also very helpful in addressing my concerns with this vehicle. The dealer fixed the major issues I had with the vehicle I purchased and provided me a clean vehicle, fully serviced, with a full tank of gas ready to go. The buying process was exactly as they represented to me with no surprises. The financial manager, Tim Bentley, was professional and provided a trouble free easy purchase of my vehicle. I will definitely start at Cooper Chevrolet when I begin the vehicle search process for my next vehicle. I recommend them and consider them a top notch dealer in our area.
Top Reviewed Specialists At This Dealership
BRAD is the BEST! - Tommi Lee
I was in the market for a new vehicle and visited Brad at Larry Puckett several times before I made my decision on a car. Brad was very knowledgeable about the vehicles and was very patient with me. I highly recommend Brad Stephens!! Love my 2019 Chevrolet Traverse!
I also had a truck that I left to get some work done on...dealt with Justin in the service department.Great guy and once again very knowledgeable!
All around, my experience with at Larry Puckett has been a pleasure!!!
Awesome! - ZSIMPKINS1
Recommend these guys hands down every time. Everyone I dealt with is top notch. They delivered my truck exactly how I wanted it with no problems!
I had a great experience at Harbin Ford - JOHNJOHNSON13
Jay Penney, at Harbin Ford helped me find the exact truck that I needed and wanted in a very short time. I told Mr. Penney what I was looking for and he helped me find the perfect truck. He wasn’t trying to sell me a vehicle that I didn’t want and one out of my price range. I would recommend the Harbin Dealership to any & everyone.
Ford Sales Manager
Above superb excellent I would highly recommend this dealers - MICHELLEFREEMAN555
Every staff person I came in contact with was above superb awesome Mr .Michael King, Mr. Don Lyons, Mr. DewyAllen,Mr.Brown. I would highly recommend this dealership because the staff is very patient very knowledgeable very friendly and make you feel comfortable with your questions and your answers the experience was above superb from start to finish!!!
Awesome!!! - Shonda
Mr.Larry was a great salesman. I told him what I was looking for in a car and he delivered. Thank you so much for helping me!!
Sales & Leasing Consultant
Title - I am a real person
I was okay with giving a brief review. I don't like being forced to use a certain number of words to say that I was satisfied. When I didn't submit the review because I didn't like being forced to use a certain number of words, you repeatedly emailed me asking me for a review. After I finally decided to make stuff up just to meet your minimum word count, I tried to submit the review only to find out that even though YOU sent the request DIRECTLY TO ME - the purchaser - I have to then create a password to verify that I am actually a real person.
I was completely satisifed with the dealership...that's all it would have taken. Instead I am ticked off that I am being repeatedly emailed to submit the review, I am being forced to meet a minimum word count, and after all that you are forcing me to verify that the person you sent the email to -me, the buyer- am actually a person.
So here is your review. Stop emailing me
New Chevrolet z71 - CHRISTA.RAINEY
My experience with this dealership was nothing less than great. Robert Short helped every way possible and had great knowledge about the product he was selling. Everyone was nice to me and my wife and helped us with this great process. Jonathan Short was also great helping us get into our new Chevrolet.If you are looking for a new vehicle this is the place.
Very nice and the guys was amazing - Shaun
The guys went over and beyond to help me get the car I wanted and was very nice and I will defently going back for my next car!!!
Excellent service - Katie
We were looking for something to tow our RV. Chevrolet of Boaz was the perfect place to shop. They worked with us to find what we needed. Excellent service! Loving our new Tahoe.
By far the best experience, in 25 yrs or buying vehicles! - SteveW23
I am normally not one to write a review, especially when it comes to a Car Dealership, but with the amazing experience I had at Bill Jackson in Troy Alabama......I felt obligated to share with others in the market or that will be soon. I bought my first General Motors vehicle 25 years ago in Pensacola Florida. I have purchased well over 20 since & I have NEVER had such a pleasurable experience as when buying a New 2018 Silverado & a New 2018 Tahoe from Bill Jackson Chev-Cad-Buick-Gmc a few days ago. Unlike other Dealerships in the are, they didnt go back and forth....they were very transparent.....and super friendly the entire time. I was given several different options, including a full explanation on how leasing works & when leaving....I truly felt like part of the "Family". Not only do they have the absolute best prices in the area, but what other Dealership allows you to test drive a Chevrolet Tahoe, Gmc Yukon, Cadillac Escalade, and Buick Enclave without the hassle of dealing with multiple Sales Reps & having to drive all over the place to multiple locations. If you don't know the answer to this question, that's because they are one of only 2 Dealerships in the entire State of Alabama to which have all 4 General Motors Brands under 1 roof. Anyway, I believe their slogan is, "A short drive, for Savings like nowhere else" & I for one can tell you that this is NOT A GIMMICK! If you are in the market or when you become in the market, do yourself & your wallet a favor and give these Guys & Gals a chance!!!
Awesome Whole Team Dealership - JAT
This can only be explained at the best car deal I have ever been a part of. These guys went to lengths that no dealer from Birmingham to Tennessee would even consider. I looked at trucks at dealerships with the biggest names and truck volumes in North Alabama, but none of them could see customer over profit. I came into this deal with some serious budget constraints that frankly would be a nightmare for any dealership. These guys put some car dealing skills coupled with a level of customer service I have never seen, and made a great deal for me and the young couple that was able to buy my trade in. Everybody got an awesome deal, Champion made two very satisfied customers, and life is great. Sheldon (Sales Manager) is a master at the keyboard, Terry and Chad did a fantastic job finding the truck I needed and keeping the deal going, and Dan (Finance) got me to the payment I needed and made the dreaded "paper process" quick and painless. Mr. Beck can be very proud of his team and I can't thank these guys enough.
Great Experience - Greg
Purchasing a vehicle from Clay County Automotive was by far the best car buying experience that I have had in my 30 years of of buying automobiles. All the employees that we met were extremely friendly, they were helpful, and were easy to work with. The dealership had the RAM 1500 that I wanted on their lot and after working with them over the phone, I traveled two hours in hopes of coming to an agreement on the price - I was not disappointed. I purchased the truck I wanted at a great price. I would highly recommend Clay County Automotive without hesitation to anyone looking to purchase a vehicle.
Very well taken care of - Mama
They were very good to me and Hakim was great and he took the time to explain everything to me he was very polite and Larry was wonderful to me as well
New car purchase - Tabitha
I found my dream car but unfortunately it was located in Texas. The awesome people at Peach Chevrolet went to Texas and brought the car back to me. I had never heard of anyone doing this before. Brandon Mitchell made this purchase so quick and easy and I would definitely recommend them to anybody who is in the market for a new car. They can make it happen! Thanks again Brandon!
fixed everything the first time - mike westrick
told them the problem with my mirror not folding ordered the parts my extended warranty covered it it was great relief to me. they got it done quickly and got me on my way.
Warranty Work among other things - Charles Motes
Very good service from all staff members. Small hiccup with warranty work but it was resolved expeditiously. I would recommend them any day. I I
Buster Miles really takes care of their customer! - Lcrawford14
Everything about my truck buying experience was easy, fast, and I was comfortable through the entire process. Wayne Meador took care of me and my needs for a vehicle in every step possible! I would recommend Buster Miles to any and all looking to make a vehicle purchase. Their dedicated team really makes you feel at home. It helps ease your heart and mind when they look you in the eye and shake your hand with confidence of putting you in the right vehicle.
Me Michael Core Directed me to Mr. Otis Preston sales per - Wanted doit
My experience i was great the sales people were very professional Mr. Otis Preston was my sale person Mr Michel core told me my Experience would be short and sweet and it was and I thank God for putting these guy in my path these young men made my car buying experience a good one the I Financemanager was very pleasant
A++ For the entire crew (Sales & Service) - Geaux Tigers
From the minute you pull in and park you are greeted with a smile. This is the second vehicle we have purchased within the past year. Hope was our Saleswoman (both times) - she is outstanding, no pressure, very knowledgeable and helpful. Chris was also great to work with - dealing with warranty and protection packages. Chris worked for a few days to get us the price we said we needed - which is not something that I can say about other dealerships we have worked with. The internet gurus said be happy with a particular price- Chris took his time and was able to get even lower. WE have dealt with their service department as well - outstanding and they take the extra time to make sure you are happy. I would highly recommend Southern!!
Jamie Hughes. Through and Professional. - GarGail
Greatly appreciated Jamie's professional approach. Could not have been better. Highly satisfied with Capital Chevrolet. ?Will certainly return when needing a new vehicle. Fun experience!
Great Service Dept. - BARBARA LANCASTER
The Service Dept was ready for my vehicle at the time of my appointment., and made all
necessary service in a timely matter. No long wait time.
Could not get my Cadillac checked two days. Running hot. - Medford
Had to rent a car. Bring the car home and fix myself. It was very inconvenient Had to drive another 200 miles the next day,Friday. Will just call for truck to haul my vehicle home any more and not expect good service. Glad I can do thing myself and try to more in the future. This after two days of being told they would check the car in a little while or by lunch or before they close or soon the techncains where all in the Fram and body shop, etc. I live 60 miles away and had to drive a two hundred the next day to another town. Even the next day, Friday evening still not even checked to see what was wrong . When I got it to my shop and found out the problem in 15 minutes and fixed in 30 minutes once got the part. The scheduler ,Michael was super nice and got me a discount on rental car Thursday evening at 5:50PM . Spoke with the service manager at noon on Thursday and he said would get me a car. Paid $150. For thee days car rental $172 for hauling my Cadillac 60 miles on Saturday and much inconvenience. I was asked if I had been to the dealership before when I first got there Thursday morning. I have been to plenty of GM dealerships for buying and service in the past but no more except for Crest Cadillac in Hoover AL. were I have gotten first class service. Just checked bank account withdrawals and the rental car was a total of $237. I thought I was getting a discount. Folded again. I will try not to depend on a GM dealership again. Just call a tow truck to get me home with my vehicle. Actually my daughter went and got the car diagnosed the problem and had it hauled home and did the main fixing of the vehicle. I just helped her finish the repair once I got off work. I glad I have someone who cares.
In talking people in the community I maybe understand why they give this kind of service. They have stated that the dealership only wants to do service on vehicles they have sold.
Mechanics who steal - Sleepy
I recently visited Bay Chevrolet for service and had a pair or Ray Bans and some change (coins) stole from my vehicle. I informed them immediately (before I drove off) and they told me they would review their security cameras (which they stated where everywhere) and let me know ASAP. Three days later when I had not heard from them I called and they told me they didn't have cameras where my vehicle was serviced and that I must have missed the sign telling me to remove all personal items from my vehicle (including a CB???). Poor customer service. Won't go back again. Find someone trustworthy to work on your vehicle, not Bay in my opinion.
Great dealership - Willie Shires
I had a great buying experience at a great dealership. My wife and I drove 5 hours to get the best deal on a Big Chevy Duramax 2500HD.
Great Sales Experience - 4/5/17 - Ed Zamora
I bought a used vehicle from this dealership and they handled it well. It was brisk and fair and the product sold was presented extremely well. In addition, the salesman and follow on finance personnel were excellent in their interactions. I recommend this dealership for their selection, attention to detail, friendliness and customer satisfaction.
Attention to detail!!!! - Camaross
Purchased new camaro and the deal was good even though Kevin our salesman had to do the sale and finance which I found odd I think they need some more help because it took a little longer but that was fine. PDI leaves a lot to be desired in my book car had 5 lbs low tire pressure in each tire engine bay dirty and no washer fluid really! Also we had to drive 200 miles home. Hand washed car a few days later and found ground effects was loose which should have been caught so I had to take the car too the local dealer which kept it over night and I was without a vehicle. dealer said prep was not done right Aside from that worth the drive over
Best Salesman i have ever worked with - NannyJJ
the best and friendly sales people on the floor and Finance person was so helpful. We didn't understand some of the things they were telling us and she explained it to were we understood. I loved working with them. We LOVE our VET i get so many complements every time we drive it.
Terrible service department. - monarchs
Needed a fuel sending unit replaced in my 87 Monte Carlo SS Aerocoupe and also the belts were making a little noise on startup. This is a very clean car with 60xxx original miles. They replaced the fuel sending unit and told me I needed a new power steering pump, I picked the car up and within 2 days, the sending unit stopped working again. I took it back to them, they confirmed it was the sending unit and initially told me I would have to pay for the labor of putting a new one in again. I told them I wasn't going to do that and would just go somewhere else. The service manager Josh said he would see what he could do. Called me back the next day and said they would take care of it. A few days later, I went and picked the car back up. Once I got it home, I noticed the trunk key was missing. I called Josh back to let him know and he said he would look for it. I also took the car to a different shop (non dealer) to have the belts seen about. This shop said the power steering pump was fine, it was just the belts that needed adjusting. It's been about a month now and the belts are quiet and I still, after repeated calls, do not have my trunk key. The dealership will not take responsibility for losing my key. Never do business with these folks.
False advertising - Red
truck on website had a price went to dealership drove the truck was going to buy. Then they told us was the wrong truck and price. Don’t waste your time going there.
Edwards Chevrolet 280
Cooper Chevrolet Buick
Larry Puckett Chevrolet