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Shaun was incredible to work with! By far the easiest, no... - mrs.mandylove
Shaun was incredible to work with! By far the easiest, no hassle car purchase we have ever made. He was friendly and knowledgeable about the vehicle. Very impressed with the care we recieved from the entire Royal family.
Top Reviewed Specialists At This Dealership
Sales / Leasing Consultant
Sales / Leasing Consultant / Military Liaison
Sales / Leasing Consultant (🎤ESPAÑOL)
David was awesome in the process of helping me buy a car.... - azsweetpea69
David was awesome in the process of helping me buy a car. Loved the experience with Courtesy Kia and recommend anyone looking for a car to go to Courtesy and ask for David.
Automotive Sales Professional
Sales And leasing consultant
There was no pressure to buy. The car I wanted to test... - nick
There was no pressure to buy. The car I wanted to test drive was ready and waiting. My salesman Taylor Hawkins was easy to work with and went above and beyond to make it happen.
Sales and Leasing Consultant
The sales process was quick and painless, the price was... - HorneKiaCustomer
The sales process was quick and painless, the price was reasonable, and the car seems to be of good quality.
Internet Sales Manager
My service department guy is James. He was great, very... - Truthfairy68
My service department guy is James. He was great, very pleasant, knowledgeable & he really went that extra mile.
Great waiting room but even better is the fantastic... - susanwatkins28
Great waiting room but even better is the fantastic service that I receive from Paula.
She keeps me updated and reviews any items that should be taken care of. She helps me prioritize what needs to be done immediately and what I can wait a little on. During the sales process, everyone makes promises to get the sale. Kia stood behind that promise and 11 years of dealing with Paula, I am still impress with the service.
Service was excellent and my car was finished in a timely... - didi
Service was excellent and my car was finished in a timely manner. Comfortable customer service area complete with charger station, snacks and even a tv.
All work done promptly and correctly. Mark advised... - jgcannon
All work done promptly and correctly. Mark advised certain items which should be done and I accepted his reccomendation. I trust him.
Very disappointed with the services and the time that it... - Vasilikiadamis
Very disappointed with the services and the time that it took them to get my vehicle fixed.
We worked with both Tara and Manny and both were... - Rewers
We worked with both Tara and Manny and both were transparent and amazing during the car buying process. We were satisfied and over all happy to make this purchase. They were detailed, kind and very informative about the whole process. We choice Prescott valley because of the employees. Manny went above and beyond to sort everything in order to make this happen. Manny we appreciate you! Mike the general manager was top notch professional and friendly and made it happen. Thank you to everyone at Prescott valley Kia. We love our new whip!
Worst dealership experience I have ever had. Dealer added... - Eric
Worst dealership experience I have ever had. Dealer added $5,500.00 to the advertised price above the expected tax, licensing and registration. Craigslist ad was 2018 Kia Soul Turbo Make Offer $18,500.00 price was $23.995.00 firm when I arrived at the dealership. Wasted two hours.
Had appt at 9:30 and was told about one and a half hour... - Azhusker1961
Had appt at 9:30 and was told about one and a half hour wait. After one hour and 45 min, asked how soon? Was told our car was not even started yet! I came from way East side of town, and had another appt at noon. Had to leave without my car even looked at. It's the worst! The people there don't even care! I asked why did I even need an appt time? Taking my car someplace else!
Have bought 3 cars from salesperson Alex Vermont. Easy,... - loraleeok
Have bought 3 cars from salesperson Alex Vermont. Easy, fair, helpful, polite. Would suggest anyone interested in buying a car to ask for him. Thank you
First and last visit - Clancy Kilburn
I just moved here and had them change my oil. Worst experience!!! He implied that a tire rotation came with the oil change. When I asked him if there was an additional charge he said there was (I asked him because I had never heard of getting a free tire rotation with an oil change). I had bought my car from Hertz in Portland. He then started going down a list of service that was due. He told me if I didn't do the service he recommended, he would notify Kia and it could void my warranty. I had only put on a few thousand miles from I first bought it and Hertz doers all the required factory warranty. I would never go back to this or any dealership Martin Swanty owned. How could I ever trust this dealer after this? I also had my Chevrolet serviced at the Kingman Chevy dealer and what an opposite experience. They were very professional and strait forward.
Service Department is either extremely incompetent - paul
Brought car in for warranty work. in process of doing repairs they broke 2 pieces which they did not have in stock. dealership is 3 hours away roundtrip for me. I called telling they that I needed to be off lot by 2:45 they said they would try to get me in @ 2. GOT THERE 1:45 again stated I needed to out by 2:45. They told me it would be About 40 min. 35 min into it my car had not been touched I approached Tyler who stated the tech had problems with a car he was working on and didn't get to it. I told him I couldn't wait any further and that this problem originated by their service people breaking the two parts that I had to now have fixed. I stated that I'm not traveling a third time and asked that they sent some down to my area to have these parts replaced he said they would see if they could do it and get back to me. 2 days later no call back. I then placed a called and was told that they can't do it. they never seem to have parts in stock, They appear to be very high on lip service and slow on delivering..
General Sales Manager