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Harry Robinson is a fantastic dealership. All of the... - abigail funes
Harry Robinson is a fantastic dealership. All of the employees ( Saralinna, Lizette, Johhny) that worked to get me in my Buick went above and beyond for me. Excellent customer service!
Top Reviewed Specialists At This Dealership
Dedicated Delivery Coordinator
I worked with John as I was trying to upgrade my truck to... - BHORNUNG1991
I worked with John as I was trying to upgrade my truck to a 4x4. I noticed Phil Wright Autoplex had a used Dodge RAM that was everything I was looking for in a truck. There were some minor issues with the truck and John was prompt to address all my concerns. They even offered to deliver the truck on a Monday night after hours. The truck was delivered the next day as soon as I got off work. The customer service and attentiveness is above and beyond. We will definitely use Phil Wright Autoplex again.
Shawn is such a great salesman and he went above and... - luxesmart
Shawn is such a great salesman and he went above and beyond to help me with my purchase! He provided excellent service!! I will be referring my friends and family!
I recommend Trey for all of your vehicle buying needs. We... - KirshanaSowell
I recommend Trey for all of your vehicle buying needs. We bought a new truck this week and he was friendly, helpful in every aspect and very professional. They are honest with you about every detail. Very pleased.
Our salesman knew his product and helped us negotiate a... - pandncombs
Our salesman knew his product and helped us negotiate a reasonable deal. He was not pushy which meant a lot to us and was helpful
I knew what I wanted and Superior had it available. As... - Michael H
I knew what I wanted and Superior had it available. As an out of state buyer, communication would be very important. I connected with Mike Losh and from the first call to taking delivery, Mike did an excellent job providing quick and detailed responses. I am a happy buyer!
They went above and beyond to make sure I was comfortable... - Tooter5
They went above and beyond to make sure I was comfortable and taken care of. Offering a ride both home and back again after service was performed so I wouldn’t have to wait in the waiting room for an extended period of time!
Highly recommend Superior Auto!
Alan and Kyle made our experience awesome. We couldn't... - Jane.ketchum
Alan and Kyle made our experience awesome. We couldn't ask for better guys who know their stuff.
Thank you both. We will definitely reccomend anyone who ask to you guys.
Sales and service are fantastic! We highly recommend... - JayandMargie
Sales and service are fantastic! We highly recommend Cadillac of Bentonville for both. We bought our escalade from Steve and had a problem with the Que screen right away. They took care of the problem quickly with great service. Great staff.
Really Great People. Purchased our 2015 GMC Acadia new... - Tommy Smith
Really Great People. Purchased our 2015 GMC Acadia new from ORR. From the time of sale to current now 5 years later, The Service is beyond excellence. Thanks you all, especially Mr. Derek Rice for helping us.
Brock is the best sales person here. I’ve bought 2... - Loren Willits
Brock is the best sales person here. I’ve bought 2 vehicles from him. Great personality and awesome guy all around. I don’t deal with anyone else at SWA but him!
This place can not be trusted. Found a truck I wanted... - Scott
This place can not be trusted. Found a truck I wanted online. It was "new" with 2600 miles advertised. Im Ok with that and it was a good price. Started the buying process online on a Sunday. Called first thing Monday morning and spoke with James W ( huge mistake if you do shop here avoid him). I agreed to the price online and put a deposit on the truck. He told me a customer used the truck when his truck was in the shop is the reason for the milage ( all in past tense) I sent a message to him Tuesday morning and he didn't respond all day. I just called him about 3:30 and he said he's trying to get the truck back and now it has about 3400 miles. I put a deposit on it why is someone still driving it. I was mislead and lied to by James. At this point I didn't want to go through the hassle of finding something else. I booked a flight ( I live in Texas) and asked james if i can get a ride from the airport and he told me just to use uber. I laughed and then just asked if it could be dropped off at the airport and he agreed. Talked to him Wednesday and he said he was having the truck detailed and oil change. I get in Thursday and it comes to the airport and the truck is very dirty , There was a babies pacifier in the cup holder. It now has 3900 miles. Found scratches on the tailgate and where someone hit a wall or something with the mirror. I drove to the dealership to talk to them in person and James started arguing with me and said Ill just give you your money back, I just flew there and didn't have a way back. They did clean it up and get most of the scratches out after about of 4 hours of me waiting around. All I wanted was the truck they had online and the price they had online. James is just a lier and shouldn't be trusted or at least not buy something from them without looking at it first.
Took my truck in and sadly got it back worse off than... - rjwhite
Took my truck in and sadly got it back worse off than when they got it. Lack of info from them, the cause. They rendered all my tire sensors useless because of one, but failed to inform me this would happen. Out $150 charge and in worse shape than when I went in.
Drove down to look at used trucks and talked to a very... - disturbed !
Drove down to look at used trucks and talked to a very nice salesman. Didn't have what we were looking for but took my # and said he would call to let me know when they did. Received the first call only to find out they had just sold that truck. A day goes by and I get a call about 2 trucks, and again only to find out one had already been sold... no problem. We talked about crunching #'s and that he would call the next morning. No call. I waited until after lunch and sent a text asking if that one had been sold as well... no response... so I call and leave a message asking about it... no answer... so I leave a voice mail having told him I wasn't there to waist his time and I didn't want mine waisted either... and that I would go else where to buy a truck. With that said I did receive a call back... with mr. ... I'm returning your call. Kind of defeats the purpose.
If this is the way you do business I would be ashamed.
I build aircraft for a living and if I built them the way they sell cars we would have aircraft falling out of the sky.
Thanks for your time and trouble.
I took my car to be have the starter replaced, instead of... - joiner
I took my car to be have the starter replaced, instead of replacing the starter they replaced the brake booster. They called and told me it was ready to be picked up and they took my payment of $233 and when they went to bring the car around to me it would not start. They kept the car and ordered a starter and installed it, he called to let me know it was ready and stated "while replacing your starter we saw your catalytic convertor was damaged and we already contacted your warranty company to see if they would cover it and they said it is not covered, so if you want us to fix it it will run around $826." I said no we can't afford that right now. I believe they damaged it to get more money because they always find another issue that is wrong with the vehicle that is not on the warranty so they can get more money. Our warranty allows us to only pay a $100 deductible. So I go pick up the car after the starter was installed and drive off the lot to go get my kids from school and on our way home the car stop running completely in the middle of a 4 way stop sign and almost causes me to be hit from behind. This was 20 minutes after I left the lot! Mechanic fraud is being committed at this location!
I traded with these clowns and they in turn sent me a... - Retired FED
I traded with these clowns and they in turn sent me a letter AFTER we had signed the deal that listed me as an ADVERSE ACTION recipient. Funny part is the bank after they financed the car, which I wanted to pay CASH for, sent me a letter that stated they the DEALER tried to over charge me on the rate and they REDUCED the interest rate because my credit score was 831 out of 850, EXCELLENT SCORE. The salesperson was told before the deal was signed that I needed 2 keys with remotes and then after checking out the car I found NO jack, handle or lug wrench in case I had a flat....WE CAN TAKE CARE OF THAT.....I had a key in hand and cut and programed for $10.00 at Crain BGMC....No supply problems there...I had expected too much from people that I thought were fair and was getting treated better than I would have in Conway where the dealers are more available across the board. Did NOT happen. I will never do business with MARK MARTIN again and do NOT recommend this dealership to anyone.
PRICE is now the only selling point. Going to bank tomorrow to pay off the loan I did not want to start with. They can RUIN your credit rating.
Purchased a new Acadia from them. Count on good sales... - RMBFayetteville
Purchased a new Acadia from them. Count on good sales service but after that count on just being another number. Getting a car serviced will be on their schedule. Don't bother leaving a message. I would highly recommend looking elsewhere.
My Brand New 2018 Chevy Malibu - Agalia26
I want to give a huge shoutout to BULL MOTOR COMPANY and SARAH HICKS for my brand new car. I am so in love with it. You guys made it possible for me to get my brand new beautiful 2018 CHEVY MALIBU even when I thought it wasn’t Possible. I have dealt with a few dealerships and a sales person in the past but BULL MOTOR COMPANY and SARAH HICKS was THE BEST OF ALL. They gave me the car of my dreams with a payment I could afford. Thank you guys so much I couldn’t be more happier. I will highly recommend you guys to a lot of people😘.
GMC TRuck - j7740
This was the 3rd vehicle we have purchased from Ben Eddings. They were very professional in dealing with us. They did not push us to buy. We have received excellent service from them and when we plan to buy another vehicle we will buy from Ben Eeddings
Excellent - Phyllis Morgan
Good people to work with. Great service. All staff are very friendly and accommodating. Nice clean environment. Willing to work with you. Strive to have satisfied customers.
Beware of Gwatney GMC "Service" Department!! - DannyC
Absolutely Horrible repair shop to do business with. I cannot speak for the sales department because I did not purchase my vehicle from there, this review is specifically for Gwatney GMC "Service" Department. Gwatney will quote you prices for repairs when nothing is wrong with the vehicle. Ended up with shock and strut parts, that cost roughly $250, that I was told needed to be repaired on my car. Got a second opinion, and that was not the case! Shocks and struts were just fine on my vehicle. Needed a transmission flush, a normal service that has to be performed on the vehicle and the "technician" failed to put enough transmission fluid in my car. This could have caused major damage if I didn't pay attention to the faint rattling noise coming from my hood. Also, careless mistakes such as leaving the cap off of the oil reservoir after draining the oil, is an amateur mistake that I don't expect "properly trained" technicians to make. They called themselves replacing the thermostat, and the engine went completely hot after a few days. They said the end part of the hose was shot. Interesting part about this is that the hose is physically removed by from the radiator by the technician when repairing a thermostat. I was able to pull over at a repair shop, lucky for me, that was able to identify the problem without even having to put a hand on anything. There it was, clear as day that the hose was no longer attached to the radiator. When the dealership got the vehicle, I was then told that this occurred because the hose piece was "worn." What trained mechanic puts a worn out hose back on a vehicle?? Instead of the service manager accepting responsibility for the mistake, he tried to blame it on a "worn radiator hose," instead of maybe taking into consideration that it may have not been attached properly, nor securely. Additionally, the service manager, David Sample, tried to go back on an agreement that I'd only have to pay for half of the cost of the radiator.....if Gwatney was not accepting any responsibility for the issue I'm not sure why they would propose that I don't have to pay for labor or any other associated costs for the repair except if I only pay half for the supposedly now damaged radiator? The most unprofessional part of the event is when Mr. Sample initially wanted me to only pay for 1/2 the cost of the radiator. When I came in this morning to pay for half of the cost of the radiator, and pick up my vehicle; he was angry because I had filed a complaint due to the lack of professional service. I had to get the cops involved. The sad part is that all of this happened and the service representatives were all aware of exactly what was agreed upon the day prior. I asked the "Service Advisor" Jonathan Manek, about the higher charge twice, and he did not provide an answer until I got the cop involved. Previously he kept saying I needed to speak with "Mr. Sample" about the price difference, but began to sing a different tune when the cop showed up. The price of the radiator on the printed receipt that was handed to me was $300. However, there was a yellow sticky note that had "Cust-$198," nearly 2/3's the cost of the radiator on the receipt. I was told I only had to pay half the price of the radiator by the "Service Manager," Mr. David Sample. After about 10 unnecessary minutes of both Mr. David Sample and the "Service Advisor" Mr. Jonathen Manek going back and forth with me over the cost discrepancy that I was originally quoted, Mr. Sample caved. He stated that he was aware that I contacted GM, and I'm not sure if that is possibly the reason why he decided to renege on the original agreement. I kept the receipt with the yellow sticky note attached that proves their outright dishonesty and deceit, and how they are perfectly okay and willing to try to get over on customers. I highly advise that anybody who wants to maintain their vehicle in working condition does NOT conduct business with Gwatney GMC. They are bad for business, and their lack of good service and outright lack of professionalism is reason enough for me to never ever let these people near this vehicle or any other vehicles I may purchase in the future. This business is being reported to the Better Business Bureau, and there was a complaint made to GM. Please spare yourself the trouble, and go to a reputable service and repair shop. I don't ever want any customer to have to go through what I went through at Gwatney GMC "Service" department.
Harry Robinson Buick GMC
Phil Wright Autoplex