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Excellent experience - Vicky
I was not familiar at all with these new features on the new vehicles. Saralinna helped by describing the features of our new Buick Enclave. She helped guide me during the Onstar set up and described all the features included with Onstar. She asked if I had any questions after each description or installation. She told me if I had any questions after leaving to contact her or come back and she would help me. I still can't believe I don't need a key to start my new car!
Top Reviewed Specialists At This Dealership
Dedicated Delivery Coordinator
Excellent and timely work - JJBUCHER
I had a problem with a faulty wheel hub and they got me in the next day at my request and fixed my problem quickly
Car purchase expeience - silver4456
I have purchased a lot of cars and for the most part they have been generally unpleasant experiences to the point I hate buying cars. Due to a series of complicated situations my son needed a replacement vehicle. Whitney Johnson at the Mcclarty Daniel Buick dealership assisted us and went over and above to make sure the car he picked out was available even though it took several days to be able to purchase the car. She was ultra. The experience was quick, easy and actually fun. We were at the dealership for slightly over an hour including working with the closer whose name I can't remember but he has a Spiderman stand up in his office. Whitney is a delight to work with, knowledgable and friendly. I am going to be purchasing a vehicle for myself in the near future and i will be asking for Whitney. If she is gone that day I will come back when she's there. Thank you Whitney for being so lovely with us.
Sales and Service are good - Robert Daniels
We have bought several vehicles here. I am a shopper but I always wind up back here for sales,service and even the body shop.
GMC TRuck - j7740
This was the 3rd vehicle we have purchased from Ben Eddings. They were very professional in dealing with us. They did not push us to buy. We have received excellent service from them and when we plan to buy another vehicle we will buy from Ben Eeddings
Awesome service waiting area, great sales staff - Carbuyer76
Pete is a great sales person, he worked hard to get me a great deal, but i was having health issues, so i was unable to get it.
The service area, and staff are awesome, they have free beverages while you wait, and free wifi.
I would take my car here in a heartbeat compared to other dealerships.
Fast friendly service.
Great Buying Experience - madees1
SW Auto was fast and respectful of my time. They had a really good selection and I was very pleased with how good my sales associate was. They were able to get me approved and on the road in a car I love! I would recommend them to anyone!
So why would I go to the Jeep dealership to buy a Buick - MGN
One good reason...Alan Sollis, the salesman at Ultimate Jeep. I have bough a lot of vehilces in my lifetime and Alan is one of the best sales people I have ever come in contact with. When I decided it was a Buick I wanted instead pf a Jeep...I also knew I only wanted to buy it from Alan Sollis. He is best of the best., and I have been in the business world a lot of years. Never have I had such a more caring, courteous, go out of his way person, who was very knowledgeable of the products and very professional He went over and beyond my expectations to get me the vehicle I wanted., and has been there to answer any questions I still have.... He is a definite asset to Ultimate Group.
My Brand New 2018 Chevy Malibu - Agalia26
I want to give a huge shoutout to BULL MOTOR COMPANY and SARAH HICKS for my brand new car. I am so in love with it. You guys made it possible for me to get my brand new beautiful 2018 CHEVY MALIBU even when I thought it wasn’t Possible. I have dealt with a few dealerships and a sales person in the past but BULL MOTOR COMPANY and SARAH HICKS was THE BEST OF ALL. They gave me the car of my dreams with a payment I could afford. Thank you guys so much I couldn’t be more happier. I will highly recommend you guys to a lot of people😘.
Routine Service - Roger
The dealership personnel were very courteous and go our vehicle in and out quickly on schedule. We couldn't ask for better service. Great job.
Best experience on all levels - Asmith
I worked with Andy and I highly recommend him. I was looking for a vehicle for months and he would answer me around the clock, whether he was working or not. He got me the best deal I could find in the state and I even looked out of state some.
The best advice I could give anyone looking for their new vehicle is to call the cowboy and ask for Andy. I know he will take care of anyone that calls him and it’ll help me sleep at night knowing my review can help someone get an honest deal and a great buying experience like you should. Be sure to let him know Austin sent you. I look forward to reading your review after working with Andy.
Took care of issue - Pearl
The service guy hunter kept me informed on what they found with switch issue with trailer mode. They had to order part and they fixed issue. Great job thanks.
Great service - Exocon
The service department always does a great job. They get us in quick so we can get back to work. The Guys are very knowledgeable
Very professional friendly service center - Mike P
The service personnel are very efficient, knowledgeable and friendly. I have had my Cadillac for over 4 years and always take it to Cadillac of Bentonville as I know that the work will be done correctly. If I buy another Cadillac it will be from Cadillac of Bentonville because of service center and their very friendly sales team.
Never never again - Gimmneycricket
Purchased a used vehicle, and not only did they power book the vehicle at three times what it was worth, after we left looking at our paper work the paperwork we had did not match the vehicle we had!!!!! I'm still fighting with this dealership to fix their mistakes, finance manager should be held accountable and the general manager for allowing this to happen on his watch! Never ever will or should I recommend this dealership!
Very good customer service and friendly staff. - Ernie
Good customer service each time I visit this dealership I come from Jonesboro just to get my vehicle serviced . I highly recommend this dealership to any of my Friends.
FIVE stars. - AtlantaGal
Josh Dickey sold me my newest vehicle, complete opposite than stereo types speak of salesman! He was easy to work with, pleasant, answered my million questions, and I paid the price I wanted! My only regret is not starting my search here! 100 % worth the drive! Wont go anywhere else!
Dishonest dealership - Mad
Back out on deal after driving 400 miles had paperwork filled out and sales made a big mistake and they went back on the word. I kept my end of the bargain. Watch out for these people lions in sheep clothing.
POST-SALE SERVICE IS POOR. - RichP
Bought a used 2017 GMC Sierra SLT there back in January. I did not haggle on price in the least, and simply asked for new floor liners., which was agreed upon. After multiple attempts by me to try and get them to fulfill the agreement, still waiting after 3 1/2 months. I'd rate them 4 stars without this bungled service issue, but only 2 stars as it is. Update 4/30/2019: The sales manager is now involved and has pledged to fulfill their agreement by direct shipping the items to me. It's sad I had to resort to poor public reviews to get the customer service required. I will update this review upon receipt of promised items.
Do not buy from here - Kealeigh123
I had bought a 2017 Jeep from the Crain used car lot in Conway, AR. Not only has this vehicle already been in the shop FIVE times in less than a year, they also did not report to me that the vehicle had been in an accident prior to us buying it. Now they are giving us the run around on trying to get things fixed on it. When I first got the vehicle, I had to take it back four times due to water coming up through the floor boards. They kept saying they could not find out what was wrong with it. Finally they realized that they had forgotten to seal up the little holes that are in the floor. They said they fixed it. And now it is doing the same exact thing and they will not fix it. I DO NOT recommend buying a vehicle from them. Their customer service is horrible.
Excellent - Phyllis Morgan
Good people to work with. Great service. All staff are very friendly and accommodating. Nice clean environment. Willing to work with you. Strive to have satisfied customers.
Beware of Gwatney GMC "Service" Department!! - DannyC
Absolutely Horrible repair shop to do business with. I cannot speak for the sales department because I did not purchase my vehicle from there, this review is specifically for Gwatney GMC "Service" Department. Gwatney will quote you prices for repairs when nothing is wrong with the vehicle. Ended up with shock and strut parts, that cost roughly $250, that I was told needed to be repaired on my car. Got a second opinion, and that was not the case! Shocks and struts were just fine on my vehicle. Needed a transmission flush, a normal service that has to be performed on the vehicle and the "technician" failed to put enough transmission fluid in my car. This could have caused major damage if I didn't pay attention to the faint rattling noise coming from my hood. Also, careless mistakes such as leaving the cap off of the oil reservoir after draining the oil, is an amateur mistake that I don't expect "properly trained" technicians to make. They called themselves replacing the thermostat, and the engine went completely hot after a few days. They said the end part of the hose was shot. Interesting part about this is that the hose is physically removed by from the radiator by the technician when repairing a thermostat. I was able to pull over at a repair shop, lucky for me, that was able to identify the problem without even having to put a hand on anything. There it was, clear as day that the hose was no longer attached to the radiator. When the dealership got the vehicle, I was then told that this occurred because the hose piece was "worn." What trained mechanic puts a worn out hose back on a vehicle?? Instead of the service manager accepting responsibility for the mistake, he tried to blame it on a "worn radiator hose," instead of maybe taking into consideration that it may have not been attached properly, nor securely. Additionally, the service manager, David Sample, tried to go back on an agreement that I'd only have to pay for half of the cost of the radiator.....if Gwatney was not accepting any responsibility for the issue I'm not sure why they would propose that I don't have to pay for labor or any other associated costs for the repair except if I only pay half for the supposedly now damaged radiator? The most unprofessional part of the event is when Mr. Sample initially wanted me to only pay for 1/2 the cost of the radiator. When I came in this morning to pay for half of the cost of the radiator, and pick up my vehicle; he was angry because I had filed a complaint due to the lack of professional service. I had to get the cops involved. The sad part is that all of this happened and the service representatives were all aware of exactly what was agreed upon the day prior. I asked the "Service Advisor" Jonathan Manek, about the higher charge twice, and he did not provide an answer until I got the cop involved. Previously he kept saying I needed to speak with "Mr. Sample" about the price difference, but began to sing a different tune when the cop showed up. The price of the radiator on the printed receipt that was handed to me was $300. However, there was a yellow sticky note that had "Cust-$198," nearly 2/3's the cost of the radiator on the receipt. I was told I only had to pay half the price of the radiator by the "Service Manager," Mr. David Sample. After about 10 unnecessary minutes of both Mr. David Sample and the "Service Advisor" Mr. Jonathen Manek going back and forth with me over the cost discrepancy that I was originally quoted, Mr. Sample caved. He stated that he was aware that I contacted GM, and I'm not sure if that is possibly the reason why he decided to renege on the original agreement. I kept the receipt with the yellow sticky note attached that proves their outright dishonesty and deceit, and how they are perfectly okay and willing to try to get over on customers. I highly advise that anybody who wants to maintain their vehicle in working condition does NOT conduct business with Gwatney GMC. They are bad for business, and their lack of good service and outright lack of professionalism is reason enough for me to never ever let these people near this vehicle or any other vehicles I may purchase in the future. This business is being reported to the Better Business Bureau, and there was a complaint made to GM. Please spare yourself the trouble, and go to a reputable service and repair shop. I don't ever want any customer to have to go through what I went through at Gwatney GMC "Service" department.
Harry Robinson Buick GMC
Phil Wright Autoplex
New Car Sales Manager