2,908 California Used Car Dealers

Took our Audi Q5 in for oil and filter change. - Mike

Took our Audi Q5 in for oil and filter change. Great communication with service advisor, Nick Chavez.

Hassle free transaction. - ltomilloso

Hassle free transaction. 3rd time doing business w/ them, always w/ positive and satisfactory outcome. Reed C. & William (manager) made it all possible.

Brandon an excellent service rep! - TBRECKON

Brandon an excellent service rep! Wiil call him next Time I need service. The only thing I would add is that Hanlees needs a wheel alignment machine for the tundra Toyota’s

Abby was great Gabriel was also a big help overall great - sandoval28.lou

Abby was great Gabriel was also a big help overall great service and happy with our new vehicle

Somehow, I expected better. - joe

Somehow, I expected better. My original quote over the phone for service did not coincide with the service department's notes on my service needs. It did not seem to matter that my time was not an issue when I came in, expecting different results than what the service department had to offer. My travel time and convenience were not important issues to resolve, and my only course was to reschedule.

Erick was great, very helpful and lead me through all the - hannah

Erick was great, very helpful and lead me through all the steps to help me secure the car as soon as possible. Appreciate the above and beyond service provided!

Omar at Swickard Honda Thousand Oaks was fantastic in - SW

Omar at Swickard Honda Thousand Oaks was fantastic in helping us decide on which CRV to buy. It was our first time buying from a dealership and we were very pleasantly surprised with how smooth the process was.

DCH Audi Oxnard is amazing. - Michaelehrlich

DCH Audi Oxnard is amazing. William always provides exceptional service. Thank you for always taking great care of our A6

Service person, was on top of the necessary repairs and - BERNARDPALK

Service person, was on top of the necessary repairs and services under the Warrantee. Very smart and friendly..

I was referred by my son in law, who previously purchased - Lisa Kozy

I was referred by my son in law, who previously purchased a vehicle with you. I had been shopping around for quite a while, but was pleasantly surprised when I received a video showing the car that I was interested in. From start to finish, I received exceptional customer service, friendly staff, and an overall experience that was over and above what I expected. I initially worked with Pedro, so I'd like to give him credit for doing an awesome job at getting me in, but was handed off to Mitchell who also did an outstanding job. He continued to communicate every step of the way and made me feel like I mattered. I cannot say enough good things about my entire experience and will absolutely be a return customer for life.

There was no pressure with the sell. - sseabee1

There was no pressure with the sell. Ernesto was the agent and counted around and went to the Valley to get the color and make wanted. Super professional.

I had an excellent experience leasing my new Subaru! - KRISTADLJ

I had an excellent experience leasing my new Subaru! The process was smooth and straightforward, with clear communication and no surprises. The entire staff was knowledgeable, patient, and attentive, ensuring I found the perfect vehicle to meet my needs. I couldn’t be happier with my new car and the top-notch service I received. Highly recommend!

Thank you to Scott and Chris for their attentive, - zmx

Thank you to Scott and Chris for their attentive, professional service—your prompt follow-up, clear communication, and willingness to resolve my issue exceeded expectations, and I genuinely appreciate your help

BEST CUSTOMER SERVICE! - Happy customer

BEST CUSTOMER SERVICE!! I f you are going to this dealership to buy a vehicle- You HAVE to ask for Andrew Koesel, he is a true professional, it’s about customer service and he is THE BEST! Traveled all the way from Las Vegas to get this beautiful truck from ANDREW!🛻

I replaced my battery and the process was fast and - Ojedag0420

I replaced my battery and the process was fast and efficient my advisor was Julio

We've purchased 7 or 8 vehicles from this dealership. - JUDYAMODEO

We've purchased 7 or 8 vehicles from this dealership. Everybody is always courteous and helpful.

I had a great experience with this dealership. - Eric

I had a great experience with this dealership. I worked with Marty to find the right vehicle and negotiate a great deal. There was no pressure and was an easy transaction. I would purchase from Folsom Buick GMC again.

This was our second car from Hanlees Nissan in Fairfield - Phyllis H.

This was our second car from Hanlees Nissan in Fairfield and once again, we were blown away by the excellent service! We were greeted immediately as we walked onto the lot, every interaction was friendly and helpful and we got a terrific deal, too. I highly recommend Hanless Nissan in Fairfield for a terrific experience and really excellent deals!

I bought the new car smoothly, enjoyed the first service - jiecheng.han

I bought the new car smoothly, enjoyed the first service right on schedule and was impressed by their professionalism.

Mike, my service rep is very knowledgeable very - Gisele.bonitz

Mike, my service rep is very knowledgeable very personable and treats. The customer very well..

We dealt with Jonathan, really nice guy and very - Jerome Martell

We dealt with Jonathan, really nice guy and very helpfully. The sales manager Ruben was also very helpful . Between the two of them they worked a deal that my wife was looking for.

Fantastic customer service. - bjlemm45

Fantastic customer service. I was early and they took me right in! Thank you all

Three weeks ago, I brought my vehicle in for a safety - Norma

Three weeks ago, I brought my vehicle in for a safety recall update. During the service I was informed my car needed alignment. Since I had just gotten new tires and alignment at a different shop, I declined the $235 fee. I was asked for a rating and I explained to the tech Ivan why I didn’t want to write a review since I was being asked to pay a fee that was not needed. He became defensive stating he is not trying to sell additional services, and said he would have his manager call me. He also stated I should not bring my vehicle back to that dealership. While I sent a few messages asking to speak to higher departments explaining the situation, I didn’t get a response from them, only from Alex. Yesterday after the 4th request to write a review, I finally wrote the review explaining the reason for my rating. Alex Silva emailed me and stated he had decided I couldn’t bring my car there anymore. In the past Alex Silva has been demeaning, disrespectful and insensitive to the needs of my personal situations. He also lied about multiple things, including proving me with a month’s payment for my vehicle when my brand new electric vehicle broke down with a propulsion episode and I was stranded without a vehicle and I had to get a rental that they later reimbursed after a wrote a review through Google. He also stated that I was abusive toward his staff, when everything was only communicated via email. If I had been abusive, there would be footage and there is nothing he can use to prove that. I reached out to the general manager Gregg Johnson and he called back and seemed receptive, he said he would call back today with more information. About an hour ago, he called without a real explanation and said that after some consideration, he and his team have decided that my 3 written reviews were not favorable to their department, he didn’t want me to come to his dealership again. He said he has the right to deny me service and that I need to seek somewhere else to go. He suggested Puente Hills, and said he wasn’t going to argue with me when I was explaining that I bought the vehicle there and I lived it the area. So clearly, you cannot be honest about the reviews here because if not you will be sent to a different location. So the real question is how factual is their rating if they can’t take credit for their faults. Be cautious with Volvo of Ontario, because they’re not who they claim to be, they have zero interest in their client’s opinions, only their ratings matter.

I live in Idaho. - Ed

I live in Idaho. Outstanding Dealership and staff. A bucket flew out of a truck and went under my 2024 expedition last night and tore off the lower valance air dam. I went to Price Ford this morning and Albert Ramos service advisor took my car in and they removed the broken part so I could drive and inspected underside of car for damage. They didn’t even charge me. Several years ago I lost the rear differential seals on my 2011 expedition while traveling here. They took my car and repaired it under warranty and got me back on the road. If I lived here they would be my go to dealership for all service , repairs and vehicle replacement. Ed

Sophia is very sweet and helpful to work with. - Diesel

Sophia is very sweet and helpful to work with. She provides excellent care & service for my 2500 HD

Service department didn't support early failure of my - myscreenname

Service department didn't support early failure of my Prius V brakes, a well-known flow and safety issue. The store and Toyota Corporate didn't cover. As a long-time Toyota owner my trust is fading with Toyota.

I'm sharing my utterly terrible experience with Honda of - Minoo979

I'm sharing my utterly terrible experience with Honda of Downtown Los Angeles so others don't fall into the same trap. My "certified" 2022 Honda Pilot AWD came with a defective door lock that was clearly not inspected. When I returned, they argued the car wasn't like that and refused to provide pictures! This is for a supposedly "certified" vehicle. They eventually exchanged it, but the second Pilot they gave me also had multiple defects: a broken part in the back, a damaged window cover, and a sun visor that wouldn't stay up. The quality control is nonexistent. To top it all off, with an excellent credit score of 797, I was charged a shocking 7.28% APR on my loan. Their own agent admitted this was "very high and unacceptable" for my credit. Their website boasts low rates, but my experience was a complete bait-and-switch. This dealership engaged in deceptive practices, sold me two flawed vehicles, and then hit me with an unfair interest rate. My trust is completely broken. Please, if you're looking for a Honda in the LA area, choose another dealership. #Honda #HondaPilot #DowntownLA #DealershipReview #CarBuyingTips #ConsumerWarning #UnethicalSales #CertifiedPreOwned #HighInterestRate #LosAngeles

Rafael is wonderful to work with, I can always rely on - ADSTEIN88

Rafael is wonderful to work with, I can always rely on him to schedule a quick convenient car service. Great customer service.

Candice is the best face to see when you enter a service - Karen

Candice is the best face to see when you enter a service department,very helpful. Always get the best service from norm reeves

few months ago? - Shellper6

few months ago? I bought a used car at at this deal-ership. The sales person said the car had been mechanically inspected and deemed fit to sell on their lot. Less than 200 miles later, I was forced to spend a third of the purchase price to fix the power steering pump, tack snd pinion and front axles. During a subsequent call with the sales manager, he confirmed several items were overlooked when the car was inspected (per the service records). Due to their oversight I would be reimbursed. He said he would call me back in 24 hours. It's been 11 days and I have texted, emailed and left phone messages with no reply as of yet. I hope Norm Reeves does the right thing.