2,912 California Used Car Dealers

Excellent service from the courtesy driver Ed who drives - LIZZIELCCHENG

Excellent service from the courtesy driver Ed who drives me home every time I take my car for service, save me waiting there. He’s such a nice guy. Always open the door for me. A very delightful person and treat everyone with respect. I love seeing him there and feel lost if I don’t see him. A total gentleman !!!

We are very happy with our new Toyota Corolla, thanks to - melody

We are very happy with our new Toyota Corolla, thanks to Nazir. He was very helpful with our decision making, and he was very knowledgable of what he was selling. Great service, definitely would buy a car from Nazir again. Thank you!

I’m writing to express serious concern over the recent - dorothy.a.barragan

I’m writing to express serious concern over the recent service experience involving my RAV4. Over the course of two full weekends, my vehicle was held—first for a repair, then again to correct a repair that should never have occurred. Despite the extended inconvenience, no rental vehicle was offered, and my RAV4 was returned with an empty gas tank. The consequences were not just frustrating—they were dangerous. Shortly after pickup, my RAV4 stalled on the 60 freeway, one of the busiest highways in the area. I was stranded in traffic and could have been hit. This was a direct result of your team’s failure to return my vehicle in safe, drivable condition. This experience reflects: • Negligent service and poor communication • Failure to provide basic customer care • Disregard for safety and accountability I’m requesting a formal response and resolution, including: • Reimbursement for fuel and roadside assistance • Clarification of your rental policy for extended service delays • Assurance that safety checks are performed before releasing vehicles I trusted your dealership with my vehicle. That trust had been compromised. Dorothy Barragan

I when to dealer at 830am for oil change was done at - fp373487

I when to dealer at 830am for oil change was done at 1120am was never contacted that vehicle was done. Was inform would take 2 hours, but took way longer. Gave inform to staff for service mgr to call at 1120 was busy and 619 pm now and did not get call back

Covina VW has been exceptional at keeping me up to date - AGUADULCE918

Covina VW has been exceptional at keeping me up to date on service requirements and recalls with my id4. I very much appreciate their service and hospitality.

In and out in a timely manner. - alfredojmuniz

In and out in a timely manner. No surprises. Job well done. Thank you all

Staff knowledgeable and fry. - john

Staff knowledgeable and fry. Work completed …..my noisy front door windows made awful noise kisses lowering the windows. I’m not sure what they did but noises are gone. Lunghibg problem explained. HAPPY will sales and service.

Mark was responsive, informative and candid during the - GRich

Mark was responsive, informative and candid during the buying process. That experience continued with Sufyan in financing. Thank you!

BEST CUSTOMER SERVICE! - Happy customer

BEST CUSTOMER SERVICE!! I f you are going to this dealership to buy a vehicle- You HAVE to ask for Andrew Koesel, he is a true professional, it’s about customer service and he is THE BEST! Traveled all the way from Las Vegas to get this beautiful truck from ANDREW!🛻

If you are look for a dealership who really cares about - sakura2016

If you are look for a dealership who really cares about their customers, you should not miss this one. Their manager, Cristina and our sales rep. Guillermo, are extremely nice and work hard to help us achieving our goals. I really appreciate their high quality of work and service. My kids love our new car.

Because I do not drive very much anymore, my sales - Karen (a nice one)

Because I do not drive very much anymore, my sales representative, Nick, suggested that I get my first service done after six months instead of waiting until the odometer reached the point where service would be required. I knew that my first service was complimentary, so I drove back to Airport Marina Honda. My service advisor, Manny, was quite sure that waiting for the vehicle would not be a problem since they weren’t very busy. I went into a comfortable customer lounge inside the showroom and worked on some sewing while I waited. The work was completed very quickly, I received my paperwork, and drove home. I explained to Manny that for anything other than just an oil change, I would probably revert back to Scott Robinson Honda in Torrance for my service because I live in Redondo Beach and can get back-and-forth to that dealership’s service department by taking a direct bus that has stops just one block from home. I enjoyed seeing the video of the undercarriage and engine compartment (glad my filters were still clean). Polite, no-nonsense service department personnel were a pleasure to experience. Sure wish it were more concentrated to have ALL my service done here!

These guys are the best when it’s comes to price and - Glr3369

These guys are the best when it’s comes to price and warranty can’t be beat. I recommend to all looking to purchase a Truck.

No pressure. - alnmo44

No pressure. Willing to work with us. Everyone very personable. Recommend Matthew very highly. Less than two hours to buy a car, not bad!

Excellent customer service, did not wait long for service - dougjessflores

Excellent customer service, did not wait long for service to be completed and they kept me informed throughout the process.

Dealership is extremely clean and Well organized. - joeb

Dealership is extremely clean and Well organized. Service writer Chris kept me informed all throughout the process. Service was done correctly and in a timely manner.

We dealt with Jonathan, really nice guy and very - Jerome Martell

We dealt with Jonathan, really nice guy and very helpfully. The sales manager Ruben was also very helpful . Between the two of them they worked a deal that my wife was looking for.

Absolutely top notch customer service… that service team - 6SDFSD96

Absolutely top notch customer service… that service team is next level. You guys deserve raises… promoting… bonuses… you truly are making the interactions that bring customers back again and again. You are my go to guys for anything service related from here on out. From management all the way down the chain… you’ve earned my respect. Thanks again for everything you do.

Everyone that I talked to and worked with was so nice and - amyfrontoffice

Everyone that I talked to and worked with was so nice and helpful. I would refer anyone I know that is buying a car to CarMax in Roseville!!!! Thank you I really love my car!

The Sales team was awesome. - rickynarcisse

The Sales team was awesome. This is like my 9th car from Carmax. No problem with the sales department. .

Customer service was very personalized and with a high - VictoriaColeman

Customer service was very personalized and with a high standard for details. The process was quick and went smoothly, very convenient. The sales department impressed me with their concern making sure I had everything I wanted. I had the best car buying experience ever. I will definitely recommend buying a car from Carmax.

It was fast. - dave63bedford

It was fast..great people..great service..it's like they knew what I wanted..

Clean and very welcoming staff, I was greeted immediately - Brad

Clean and very welcoming staff, I was greeted immediately by staff pleasantly when I arrived. I would definitely recommend to my friends and family

I like CarMax and have had great experiences in the past. - JVF

I like CarMax and have had great experiences in the past. The latest experience with Bakersfield CarMax was frustrating and overly time consuming. Staff were inattentive, inefficient and lacked ownership of their work. My purchase took several visits (look at cars on the lot, order car shipped in, test drive cars, buy car) and each visit was a “start over” with our file and information. Each was 3 hours minimum even for “express” Each blamed the previous for not setting up our file and/or appointment correctly. Finally we got the attention of the on site manager who owned their issues, helped us, and made us feel valued.

Jalen was amazing he helped me verify the car I had seen - normanbellil

Jalen was amazing he helped me verify the car I had seen had the options I wanted and kept me updated every day on the status of the car. His customer service along the one of Victor at the service department were outstanding. Amazing experience overall.

Very satisfied with the way we were treated very helpful - adr0442

Very satisfied with the way we were treated very helpful with the information that we received good customer service

First and foremost the staff are great. - rjohnsen07

First and foremost the staff are great. NIEKO our person that we dealt with was very personable, and put up with my old guy humor. But everyone else there were also super to work with. Put it this way if I was in the market to purchase another vehicle I'd return.

Yoana did amazing at helping us choose the car that would - bhuerta1

Yoana did amazing at helping us choose the car that would work best for us. She answered every question we had and made the car buying process easy!

Excellent service. - daleanddebbi

Excellent service. Our first visit we found a car that we liked but forgot our insurance cards and Carolina held the vehicle for one week so we could test drive it. We ended up purchasing it! I have one suggestion: Our first attempt to prequalify for a loan was denied and CarMax did not show why. I tried another car company and a box popped up showing that we had a security lock on Experian. Once it was unlocked we had no problem qualifying! CarMax should offer the same box that explained why we were denied. I rated the financing process average because of this. Otherwise it was Very Good.

Our salesperson was very helpful and kind … everyone - mustangmichele

Our salesperson was very helpful and kind … everyone actually who helped us was very nice to help get my daugter get her college car…Thank you!!

Andres Garcia and Isaac Castillo helped me yesterday with - Cristian Chitay

Andres Garcia and Isaac Castillo helped me yesterday with my 2025 Honda Civic if you need any help go with them they will get you right.