2,908 California Used Car Dealers

Terrible Place - Dissatisfied

Let me start out by saying that this and other places like this place should be shut down. My grandson and I were totally scammed into buying a used car, the dealership must have done something to the dash readings to show not accurate info. After only around 5 months the engine on the vehicle has blown, we are looking at different mechanics to see what can be done, and it comes down to the same prognosis, the engine needs to be replace. The dealership knew that the car was a totale lemon but made sure to make the car seem great. This world is a horrible place, and people like these at this dealership make you really see how horrible it is, how do they sleep at night. If I could I would give a -star cause they don't deserve not even a 1 star.

Amazing experience - The Weekend

I had an amazing time working with eva and a young trainee, I came in frustrated and they were really able to get me back into focus tell me about the inventory quickly answer all of my questions knowledgeably. I look forward to returning and doing business

The sales person that I originally talked to on the phone... - D$

The sales person that I originally talked to on the phone was not there at the time we agreed upon, but another was more than happy to help. The rep even let me know that if I got my trade-in quoted at CarMax beforehand then they had to accept it in our transaction. All in all, it felt like they were listening to me and allowing me to find the car that I wanted. Low pressure and very friendly, knowledgeable team. They have a great selection to choose from and will move vehicles located at other lots to a central place for you to try all at once. Had a great experience and am very happy with my new car. Thanks.

Had service done on my 2019 Dodge charger. - KIMBB002

Had service done on my 2019 Dodge charger. New tires, oil change, alignment, multi system check. Enrique was my service advisor. He was excellent. He listened to me and responded in a way that more than met my expectations. Unlike McPeek. I will be back!!!

I brought my car in on Jan 16th because of Ford recall - Ribo C

I brought my car in on Jan 16th because of Ford recall due to an engine issue where the coolant kept leaking into the engine. I was promised that they will replace the engine at no cost to me. I asked my service rep, Kyle, if they were going to cover the cost of the rental car, he told me they should, and it would take 4-6 weeks to get reimbursed and he assured me it would be taken care of and that Ford will cover the entire cost of the rental. During the course of getting the car repaired, I got no calls from Kyle to keep me updated on my repair. When I first took it in, I was told that the repair was going to take about a week, so I told Avis, I will be needing the car for 7-10 days. I kept calling for about another week to try to get an idea of when the car was ready, and each time I called there was no call back from Kyle. The repair dragged on from Jan 16th to Feb 11th, the entire time, I got no call backs and had to keep extending the rental without knowing a completion date, which was extremely frustrating. It was our family car and our only car, we had to downgrade from the SUV we owned to a smaller and less roomy Toyota Camry, which was not easy because we are a family of 5 with a dog. Did Ford appreciate this? They didn't care. I finally got the SUV back on Feb 11th, a Friday, and returned the rental the same day. When we got home on Friday afternoon, after not having the car for weeks and Ford taking their sweet time to repair it, the radiator burst in the driveway and all the coolant leaked out. I was forced to rent a car on a Saturday, om the spot with no reservation, because that was our only car, but the only available car was a minivan that was a lot more expensive than the Camry, that was about $173 a day, and they ended up fixing the issue on Monday, but I still had to pay for Saturday, Sunday, and Monday. Once the issue was fixed, about a month later, I got the SUV back, returned the rental and gave Kyle the 3 rental agreements, which totalled to over $1500, about mid-February. I asked him again if Ford was going to cover the cost, and he again assured me that the entire cost would be covered. Weeks go by, then months go by, I still don't hear from Kyle, and I called in to the dealership again to follow up, Kyle doesn't call back, a week later I call again and demand to speak to him, I finally get him on the phone, and he said that he submitted the invoices to Ford, and was waiting to hear back. Another month passes by with no follow up. When I called in again and spoke to Kyle, he said he had spoken to Ford and they had questions about the 3rd invoice because it was so much higher than the first two invoices, and I had to remind him that it was much higher due to the fact that i had to get an on the spot rental on a Saturday due to the radiator bursting on Friday afternoon when I got the SUV back. He tells me that he now has the on the 3rd invoice details and will follow up with Ford. Weeks pass and again I'm wondering what the heck is going on with my reimbursement check, so I call in, of course, because Kyle is not calling back, of course. By this time I'm so frustrated, that I ask to talk to the service manager, Lee. Lee tells me that they only have the 3rd invoice, and that they will only be reimbursing me $35 a day, which is barely enough to cover the cost of a small car, not even a sedan. When I told him that Kyle said that the entire bill was covered, and that Kyle never said that, and he basically insinuated that I was a liar. I told him that I gave Kyle all 3 invoices, and his response without even speaking to Kyle, was that they didn't have the first two invoices. Even after I told him that I gave the 1st two invoices to Kyle in person when I picked up the car. He kept taking Kyle's side the whole time and doubted everything I said about Kyle promising to cover the entire rental bill. I was forced to go back to the rental place 6 months later to get the other 2 invoices, the Avis Upland location

Staff was great, but car itself had problems. - PATENGINE101

The staff was great but the car had several issues I discovered after signing all the paperwork. I know you buy a used car in 'as is' condition, but I have purchased many used cars and never had this happen. I guess I took it on good faith that a dealership would fix broken things and fix egregious cosmetic issues before selling it. I never felt the need to inspect every single thing in a car before, but I guess that's on me. Again, I just had the expectation that a dealership wouldnt sell a used car in that condition for top price.

Iam not a fan of dealerships but working with Alex in the - Dominic Espinoza

Iam not a fan of dealerships but working with Alex in the service department has been an amazing experience she kept me informed thru the whole warranty repair process and made my experience great! I will definitely be coming back to this dealer as along as Alex is there !

Everyone was super friendly and Miguel was so helpful!... - Avza025

Everyone was super friendly and Miguel was so helpful! Definitely would recommend looking for Miguel if you guys ever go here. Thanks SD Mission Auto Sales!

Pat was very helpful and communicated my car’s issues to - spencergil5

Pat was very helpful and communicated my car’s issues to me very clearly. Would recommend to anyone.

The staff is professional, helpful and knowledgeable. - evacpacheco

The staff is professional, helpful and knowledgeable. My car purchase experience was amazing and the experience with the service center for the last 3 years has been top notch.

So. - rushgrrl2112

So...we decided to go car shopping, on a Friday. Why, I have no idea! All the lots were teaming with people and I was thankful that my hubs and I did our homework, knew what we wanted to see, knew where to go and what our bottom line was. We arrived at Selma Hyundai and A.P. welcomed us, asking if we were already speaking with someone - we weren't- and if we needed assistance. He provided a ton of great information on the Genesis line we were interested in. We were waffling between a 2019 and a 2021 and he helped us with pros and cons for each, listening to what we really were looking for, went with us while we drove each and allowed me to really dig into analyzing the feel and overall "sit" of each model, going through features and detailed information on comparisons to other vehicles in that class. Super helpful! He made it an amazing experience and not only helped us get into the car we really loved, but walked with us every step of the way. The entire Hyundai crew made our experience one I will never forget, from the sale to the finance end, communication was flowing for literally three full days. I highly recommend you go visit them if you're looking for a new ride and you want to be treated like family!

I had the best car buying experience at Price for of Simi - Sickman28

I had the best car buying experience at Price for of Simi Valley. Mark Podesta and team were respectful of my specific needs for a new 2025 Mach E and went out of their way to find the exact car I was looking for. This is the second car I have purchased from them and will continue to work with them in the future. Highly recommend!

This is by far the most uncomfortable and unprofessional... - Esmeralda.romero70@yahoo.com

This is by far the most uncomfortable and unprofessional experience ever. My boyfriend and I live 40minutes away from this location we met with a couple sales people yesterday and they reassured us that they would help us out in any way possible, with that in mind we came home and decided to go back today to purchase the car we had been eyeing out. Before we started any paper work my boyfriend specifically told our sales person more than 6 times to NOT run our credit more than 1 time AND again he reassured us that he would take good care of us and that he would make sure that wouldn’t happen.. but he did the total opposite. Long story short our sales person started helping other clients and didn’t pay attention to what his finance worker was doing because HE RAN BOTH OF OUR CREDIT more than 6 times!!! After we realized they had done that we were both STILL willing to work with them and we spoke to different sales people and they all refused to help us with better pricing.

The new GM Luke was fantastic! - Jcongi87

The new GM Luke was fantastic! I wasn’t unreasonable with my value for my trade in so he gave me exactly what I was looking for my vehicle and discounted his vehicle creating a great deal and there was no back and forth at all. Zero pressure from either him and the salesman and I was in and out within a couple hours. Very happy with my purchase and the process. Mind you I have been in the industry for 15 years and and know what things look like when go the way they should. Thank you GM Luke and salesman Jim!!

Always a pleasant experience with a nice waiting room and - JoAnn Y42

Always a pleasant experience with a nice waiting room and relatively quick service! I’m not afraid to go in there!

Nice and very cooperative people. - slimhoop42

Nice and very cooperative people. Would definitely recommend to friends and family, they are great.

I ordered a Bronco in march 2022 was told no dealer mark - Bradholzer

I ordered a Bronco in march 2022 was told no dealer mark ups I’ll be paying MSRP.. My bronco is arriving in a week or 2 and so far I am very satisfied how I’ve been treated. Robert has been very helpful. I will update once I take delivery of my new Bronco

I still haven’t received cancellation of maintenance... - SOPHIAMJACKSON88

I still haven’t received cancellation of maintenance package. Dealer told me it included 60k and 100k mile tune up but all it is was oil changed.

We are writing this email to express our sincere - Isabel Abundis

We are writing this email to express our sincere gratitude for the way we were treated by the staff at Norwalk Audi. We purchased a Q5 after an extensive search for the exact car I wanted. Alex, Pier, Joe and Ghazal (in that order) were patient, knowledgeable, and very competent when answering questions about the vehicle. From the start, Alex was helpful in narrowing down our wants and needs, all while being professional and specially not pushy. Just facts and let the car do the talking. Next, we were introduced to Pier, who covered the car features and took us on a test drive. He was able to showcase the features we didn’t even know we wanted and most definitely enjoy. He covered the options available to us without hesitation all while being thorough. During a short break in the process, my husband and I ran into Joe, the Service Manager. He was also patient answering our questions such as, what types of service an Audi might need in comparison to a BMW (current vehicle). We got lucky since he is new to the dealership transferring in from managing the service department at BMW. He was able to relate to my questions, comments and the comparisons to my beamer. Last but not least, we met Ghazal in the Finance Department. She definitely knows her job. She made us feel at easy during the most stressful but exciting part of the process. Ghazal was friendly, courteous and above all professional. She took time to review the contract and other options in detail to make sure all was clear. Thank you very much for making our car buying experience the absolute best possible and for employing such high caliber individuals to represent your dealership. Federico & Maria Isabel A.

Wonderful dealer - k.a.coy503

Amazing and very friendly staff, with very fair prices. I was completely satisfied with my visit and purchase. I would highly recommend purchasing a car from them as you will not regret it.

Josh, Ron and Tom are wonderful to deal with and... - julianmichalowski

Josh, Ron and Tom are wonderful to deal with and delivered an amazing 2020 Lambo. Thanks for everything and look forward to future car deals.

EchoPark Long Beach is the quickest and easiest car - Jakob S

EchoPark Long Beach is the quickest and easiest car dealership i have ever been to. Jaime has been incredibly helpful, friendly, patient and caring throughout the entire process, and has made me feel very confident and content with my purchase. It is safe to say that this is the most efficient way to acquire a good used car. I will definitely be recommending this place to others, and I will definitely return here when I am in the market for another car! Thank you for all your help Jaime!

One of the best dealership experiences that I have had in - frmrmarine1999

One of the best dealership experiences that I have had in a long time. Rico was a fantastic salesman along with the Finance Manager and finally with Gaston Diaz. The entire experience was great and would recommend them to anyone that is looking for a new car or used one...!

It was the best car shopping experience I’ve had to date. - Harden1490

It was the best car shopping experience I’ve had to date. Tyler was awesome to work with and I got to away with a new truck!

Worked with Matthew, great experience. - aracelivntura

Worked with Matthew, great experience. In and out quickly. Very nice staff. Got the car we wanted!

Fast and easy! - Rhea_moe

Rudy was very helpful and respectful during my first visit at the dealership. My goal was just to look around that day and he was respectful of that. He was not pushy at all. So, after looking at other options, I decided to return to the dealership and had Rudy assist me. It was a fast and easy transaction!

Very helpful in giving us a good review of each model of - smithmarylee19

Very helpful in giving us a good review of each model of Subaru and friendly service.

Thanks for the opportunity of a new car, everything was - marydanh

Thanks for the opportunity of a new car, everything was very easy, thanks to Dominic Gomez for the help he was awesome.

I bought the desired car in just a few hours as a result - Dianakaregishvili0

I bought the desired car in just a few hours as a result of the prompt and timely action of the team. Thanks!

Adrian in service always takes care of things for me. - RamonOrnelas

Adrian in service always takes care of things for me. Glad I found him. Thanks man.