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Words cannot describe how happy I am with McDonald VW.... - Jettinround
Words cannot describe how happy I am with McDonald VW. Sarah was my service advisor and was so nice and knowledgeable. She answered all my questions and even offered to get me a Lyft ride to work after I dropped my car off. She kept me in the loop throughout the day and Coury sent me a video of my car and explained the work done, which I loved. Overall, excellent people here and I will definitely be back as well as recommend them to all of my family and friends. Thank you all so much.
Top Reviewed Specialists At This Dealership
Had such a wonderful experience here! It was my first... - renae730
Had such a wonderful experience here! It was my first time buying a car and the staff was so friendly and knowledgeable throughout the whole process. Would definitely recommend this dealership!
Sales and Leasing Specialist
If you want excellent costumer service I highly recommend... - Mikaela12345
If you want excellent costumer service I highly recommend VW Glenwood Springs! They took great care of me and my car while it was being serviced and explained everything they did in great detail! I do not trust anyone else with servicing my car.
Pre-Owned Sales Manager
New Car Audi Brand Specialist CPO and non cpo autos of all types.
Our sales guy Ben was great. Helped us work through... - KarenC
Our sales guy Ben was great. Helped us work through frustration of car delivery delayed. Not impressed with finance person. Felt pressured to put $ down on car sight unseen (I think just so deal would go through by end of June vs. July when car arrived. Felt like it was all about the record of sale before end if June vs. good customer experience for him.
Sales & Leasing Consultant
I was treated very nicely and they were very helpful. It... - jlcarl
I was treated very nicely and they were very helpful. It was a good experience. Customer parking is really quite difficult and navigating in and out was difficult.
Assistant Sales Manager
New Audi S6 purchase - ScottyDubs
Ken and Chris were awesome! Honest about our options and very helpful, the team stayed late to finalize our purchase including Brian giving the car battery some love and thorough inspection.
Andy, is a fantastic service manager every time I have... - Joe
Andy, is a fantastic service manager every time I have went in for any type of maintenance or repair he has gone above and beyond. I would highly recommend using this dealership to purchase a vehicle as well as repairs and maintenance tires etc.
Lies and sleazy tactics all around!! WORST EXPERIENCE EVER! - cx1
I left a luxury brand thinking I'd give VW a try, hearing they turned things around. Boy am I beyond disappointed I ever made this decision. The entire journey so far, every single touchpoint, has been an absolute nightmare!! Don't trust the emails they send you, they'll lie to get you in the dealership. Then when you arrive, you'll be greeted with ZERO Customer service. Jay has to be one of the WORST sales people I've ever met. He will flat out LIE to you and take zero responsibility. He's quick to blame it on someone else. He'll lie to you and tell you that your signature is required on a ton of paperwork, but not explain ANY of it. It's a sleazy tactic he and Eric (Finance) use to just shove you thru the process hoping you don't ask any questions. Horrible experience, wish I NEVER went to their dealership.
Colt and Dieter are the consummate professionals whether... - Nealio
Colt and Dieter are the consummate professionals whether conversing on the phone, virtually by computer as well as in person. Dieter follows up anytime I have questions about new models and plans and provides consistantly demonstrated his intrinsic motivation to communicate his confidence in the VW brand.
First Car Purchase: My Awesome New 2019 Jetta GLI! - justcald
Jose G. was an excellent salesman and help with me purchasing my 2019 Jetta GLI S! This was my first car purchase and the team had patience with me and covered all of my questions/concerns during the process. They also worked with me to get the best deal I could and I got the exact car I wanted as a result. I'm happy to continue working with the Gebhardt VW family!
Won't honor warranty - Sherilynn Ballheim
We purchased tires from Emich VW Nov 2019. These tires are covered under a warranty in which other VW dealerships should honor the road hazard warranty. My daughter is using this vehicle. She is moving out of state. Yesterday, attempting to drive from CO to Texas, it was realized that there was a tire needing replacement due to a road incident. MAROONE WW would NOT honor the warranty. She decided to go to a discount tire in Monument, and just get a new set of tires, since these were winter tires and it would be a major pain to return to Denver. The lug nut key was not in the vehicle. Most likely, it was accidentally kept by a service technician somewhere. So, she had go back to Colorado Springs to Maroone, to have the lug nuts removed and replaced with universal nuts. It cost 43.00. She went back to discount tire and purchased a set of summer tires, when actually one winter tire was all that was needed for the immediate situation. (aka hundreds of dollars that she should not have had to spend yet. This order cost a day of travel. Fred Emich has done a wonderful job reaching out to us and is attempting to rectify this incident. Maroone VW, however, has not yet proved they will help.
I love Greeley VW!!! - Danielle Martin
Everything you would want from a service center! The guys truly take care of you and care that you are happy with your service. I highly recommend them! I’m not in the market now, but because of the service I received getting my car fixed, I will be shopping at Greeley VW when it’s tome to purchase a new car!
I live in Oregon and purchaced my vehicle from Lithia of... - Kip Mauldin
I live in Oregon and purchaced my vehicle from Lithia of Roseburg,Or. Visit Denver often as my kids and grandkids are here. Lithia has done all my service including tires and batteries since '06' They are 'hands down', the best. The people here in Thorton are typical of all Lithia dealers,(proffesional and courtious) I feel that any vehicle one buys from Lithia dealers any where would be a satisfying experience. I am certianly buying my next from them!
Awful - angela hofer
Had some trouble getting some decent help from this location as soon as it was time to bring in the leased vehicle. Lots of back and forth phone calls with no new information each time, just all the things they could not do for us.
Finally finished the lease buy out process. Appointment to sign paperwork was at 9:30am on July 4th, a holiday. When we showed up, the employee we had scheduled with was not even there, nobody knew we were coming and no paperwork had been put together. I was pretty livid, had some loud words to share and the manager was very rude. We left, bought a new car at Larry H. Miller on Colfax. Go there instead, saving you a serious headache.
Bob Penkhus Mazda Volkswagen Volvo
Grand Junction Volkswagen
Volvo Sales Manager