14 Connecticut Hyundai Dealers

I had the best experience working with Diana Strain! - hill wheeler

I had the best experience working with Diana Strain! From the moment I walked in, she was extremely friendly, personable, warm, down to earth, and easy to talk to. I never once felt pressured or overwhelmed. I was nervous about the experience initially, but Diana really listened to what I needed and provided a solution that made sense for me. She was extremely knowledgeable, honest, patient (especially with all of my issues, questions, and indecisiveness), and genuinely cared about making sure I felt comfortable with my decision. It's rare to find a car sales consultant who feels like a trusted partner, but that's exactly what Diana was. She truly went above and beyond! She even checked in with me after the sale was made to ensure my happiness and satisfaction was met. She truly is the best and made the entire process seamless. I highly recommend asking to work with her!

Azee was very helpful in securing the car and explaining - carolalford22

Azee was very helpful in securing the car and explaining its operation and other details. He is a credit to Lia Hyundai and, and it was a pleasure working with him.

I went in to purchase a 2023 Santa cruz because I needed - classicmayhem91

I went in to purchase a 2023 Santa cruz because I needed a truck bed. Chris Antone, who I've bought vehicles from before just happened to be working here and I immediately knew I was in good hands. He was patient, honest, and transparent with the cost questions I had. I ended up going with a 2022 Nissan titan with 25,000 miles. it was on the lot, the price was similar and they gave me a great deal. They discounted the price additionally despite the initial cost already being below the market. The warranty options were very flexible and I was able to cover the entire vehicle for 60,000 additional miles at a very low price. They have a great operation at this dealership. We're excited to use the service department and hope to trade in our palisade in 18 months.

I’d like to thank Michael Lockard for getting the issue - lbd01352004

I’d like to thank Michael Lockard for getting the issue with my car resolved!

Jonathan was a great problem solver, courteous polite, - Yaelrubinphd

Jonathan was a great problem solver, courteous polite, professional and knowledgeable! We will go to him for our next vehicle!

The service from Ed was excellent. - jgc8157

The service from Ed was excellent. But a new 3% service charge for using a credit card is ridiculous and should immediately be removed. It's expensive enough to maintain a car then to add a miscellaneous credit card charge is outrageous.

Lexi made my car buying experience such a breeze! - Emma Brin

Lexi made my car buying experience such a breeze! I came in already with an idea of what I wanted and preapproval, but it was her knowledgeability and reassurance that made me feel confident in buying a car with her. She is also so sweet and fun to work with! Thank you Lexi :) Everyone else involved with the process such as John and Rafael were also so helpful, professional, and easy to work with. Paperwork was quick, but Rafael did a great job breaking everything down and keeping the process flowing so that signing wasn't exhausting. Highly recommend Brandfon!

I appreciate the dealer getting me in quickly for an oil - mbnutmeg

I appreciate the dealer getting me in quickly for an oil change and tire rotation. They did not reset the service indicator on my vehicle so I had alerts for being past due for an oil change and service. Also, two of my tires weren’t properly inflated.

Service dept. - Ck

Service dept. top notch. Excellent response time and technical work. And very good people too.

We worked with Ben on our Nissan. - Lauren Fay

We worked with Ben on our Nissan. I hate car shopping, everything about it. It’s such a hassle, and it’s so hard to find a good salesman you can trust and enjoy working with. This experience was hands down the greatest one I’ve ever had! Ben was so easy to work with, so personable and found me exactly what I was looking for, at the price I wanted, which isn’t easy! We were laughing the entire time, it felt like a breeze. He was very knowledgeable about the car, the process, etc. I’ve never met a car salesman that I’ve actually wanted to go back to - until now. It was so comfortable to work with him. There’s a lot of places out there that say they’re like family, will treat you like family, but they really do here. When we picked the car up the detailing was perfection! Overall, great experience from beginning to end. We will be back!

I recently leased a new vehicle from Key Hyundai of - VGott

I recently leased a new vehicle from Key Hyundai of Milford and had a deeply disappointing experience that I feel compelled to share. From the start, my salesman came across as genuinely friendly and trustworthy — someone who seemed to truly have my best interests at heart. Unfortunately, that turned out to be a front. Once the deal was signed, the person I thought I was working with completely disappeared. During the deal, he explicitly promised to verify that my final lease payment on my previous vehicle would be handled. Based on that promise, I signed the paperwork — only to be hit with a surprise final payment after the deal closed. When I called to address it, he was completely dismissive, told me "there's nothing you can do, the deal is already signed," and actively discouraged me from escalating it. Rather than taking any accountability, he made me feel as though I was the one who had misunderstood — despite his explicit promise. To add insult to injury, he also promised to follow up about a significant scratch on my steering wheel that was present at the time of purchase. It has now been over a month and I am still waiting to hear from him. The General Manager, Tony, was another issue entirely. He quoted me one monthly payment, only for it to mysteriously increase in the finance office. He then stormed in visibly angry, claiming the mileage terms were different from what we had explicitly negotiated, badgering me with internal metrics and repeatedly using end-of-month pressure tactics to force an additional $3 per month onto the deal. This dealership relies on exhaustion, intimidation, and gaslighting to close deals and then takes zero accountability when things go wrong. Key Hyundai's "We Care" philosophy was nowhere to be found in this experience. I would strongly caution anyone considering doing business here.

This is by far the best Hyundai Dealership i've had - mananchai71

This is by far the best Hyundai Dealership i've had experience with. Roe is super nice and helpful. Justin and Sterling are awesome. They know how to take care customers.