Outstanding Experience with Kevin Preston at Freedom CDJR - dsnun
Outstanding Experience with Kevin Preston at Freedom CDJR of Lexington!
Last week I purchased a new 2026 Jeep Wrangler Rubicon from Freedom CDJR of Lexington, and I wanted to take a moment to recognize the outstanding experience I had with Kevin Preston and the entire team.
Living in Tennessee, I had plenty of dealerships much closer to home, but I was willing to travel to Kentucky for the right vehicle, the right deal, and, most importantly, people I could trust. I'm happy to say the trip was absolutely worth it!
From the beginning, Kevin was professional, knowledgeable, patient, and genuinely committed to earning my business. We worked through all the details of the purchase, including my trade-in, financing arrangements, and final pricing. Kevin took the time to address my questions, work through my concerns, and make sure I was comfortable with everything before making the trip.
I also want to recognize Cory, a newer member of the sales team, who assisted Kevin throughout the process. Cory was friendly, helpful, and eager to make sure everything went smoothly. It's great to see a newer sales associate already demonstrating such a strong commitment to customer service.
Another special thank-you goes to Dudley in the finance department. He was absolutely fantastic to work with! The financing and paperwork process was quick, efficient, and refreshingly straightforward. What I appreciated most was that Dudley didn't resort to the high-pressure sales tactics or aggressive attempts to sell additional warranties and upgrades that you so often hear about at dealerships. He explained everything clearly, respected my decisions, and made the entire process comfortable and hassle-free. That's exactly how the finance experience should be!
What stood out to me about this dealership was the overall atmosphere. Everyone I worked with was professional, courteous, and genuinely interested in making sure I had a positive buying experience. I never felt like I was just another sale.
Buying a vehicle from out of state can sometimes be complicated, but Kevin, Cory, and Dudley worked together to make the entire experience a great one. Their teamwork, professionalism, and commitment to customer satisfaction made the drive from Tennessee worthwhile.
I absolutely love my new Rubicon, and I couldn't be happier with my decision to purchase it from Freedom CDJR of Lexington!
If you're shopping for a Jeep, Dodge, Chrysler, or Ram, I highly recommend giving Freedom CDJR of Lexington an opportunity to earn your business. Ask for Kevin Preston, and know that you're in good hands with Cory and Dudley as well.
Thank you, Kevin, Cory, and Dudley, for proving that buying a vehicle can still be an enjoyable, honest, and pressure-free experience!
-dave n
Lenoir City TN
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